How Social Media Could Help Your Removal Company
Written by Zenyx Griffiths
16th Jan 2017 (Last updated on 19th Jun 2020) 3 minute read
Social media has changed the way businesses communicate with their customers. It’s a tool for two-way communication that allows your removal company to engage with your existing and potential customer base.
Social media is especially useful as it allows removal companies to generate exposure that would otherwise only be available to large businesses with big advertising budgets.
The following article is going to explain how removal companies can benefit from implementing a social media strategy. Keep in mind, social media channels need to be continuously researched and monitored to maintain exposure and grow your customer base.
It’s a Great Way to Get to Know Your Audience
The key to success for any business is knowing your audience, and social media allows you to do just that.
Social media tools like Twitter Analytics or Facebook Insights give your removal company valuable insight into your audience by telling you their age, demographic and gender. That way, you can create content that will appeal to your audience and generate traffic to your site.
Showcase Your Brand
A strong social media presence will help you showcase your removals business to a much larger audience and generate much more exposure than if you weren’t on it. If just one person shares your content on social media, it has the potential to be seen by a huge amount of people who could become potential customers. Brand awareness will then lead to relationship building and a loyal customer base.
You Can Expand Your Customer Base
Twitter is a great social network for seeking out new customers. Using hashtags such as #removals or #movinghouse, which relate to the removals business or industry could help you locate more potential customers.
Receive Instant Feedback From Customer Perspectives
The great thing about social media is that it’s a two-way communication tool, compared to traditional advertising which is one-way.
Social networks like Facebook, Twitter and Google+ mean customers can give you honest feedback which will help you improve your services and give you a good reputation when people search your company online (if the feedback is positive!).
Monitor Your Competitors
Another useful aspect of social media is that your competitors are likely using the same networks, so you can monitor their pages and see if they are doing something that your business should be doing too, and find ways to stay ahead of them.
Cut Your Marketing Costs
In comparison to traditional marketing channels of advertising where you would need a large budget, social media marketing is free. You can run competitions on Twitter, Facebook and Google+ to get your audience engaged, increase your follower count and customer base.
Keep in mind though, that you will have to dedicate time to perfecting your social media campaigns – it won’t be perfect over night!
Boost Your Traffic and Search Engine Optimisation (SEO)
Promoting your content on social media will get it to a wider audience, which will increase traffic to your site. It has also been found that a strong social media presence will drive search engine results, boosting your SEO. This is good for your business as SEO improves your search engine ranking. If your removals business is one of the first links to appear when searching for a word like ‘’removals’’, Google considers your site to be relevant and have authority.
If you dedicate time to developing your social media networks, you can achieve a huge amount of brand exposure and build a loyal customer base by sharing content that is useful and relevant to your target audience. Monitoring and researching competitors in your industry will also help you get ahead of them, and by addressing positive and negative feedback, your customer service can be improved.