easyStorage Essex

easyStorage Essex

Superb
based on 10 reviews
member since April 2023
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Reviews & Ratings
Customer Reviews
  • Shanade Laing

    Ipswich

    9/02/2024

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    Couldnt recommend this company enough! The entire move was seamless from the first point of contact with Ed right through to moving day with Clayton and Jack. Great teamwork, lads. Thank you for all your help. I 100% recommend.

    Response:
    Shanade, WE are glad you are happy with the service and just wish we were coming with you on the adventure for the next year! Instead we will hang around in Essex and keep an eye on your gear till you come back. Have a fabulous year packed full of adventures and new people & places.
  • Lorraine Kelly

    Ipswich

    5/02/2024

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    From the moment I first spoke to Ed I knew I was in good hands. Ed responded to my enquiry almost immediately and was always friendly, reassuring and very flexible.I never find moving home easy, but this move was particularly stressful. When my belongings were collected, I met Shoko, Clayton, Steve and Dan and they all took away that stress, by their friendly yet professional manner. Nothing was too much trouble. I have never used a service like this before, but I would definitely recommend it to anyone and everyone.I cannot thank Ed & Shoko enough for making this such an 'easy move' for me.

    Response:
    Lorraine, You explained your issues and predicament to me, we felt that we could offer you the service you needed, however events played out. Once we got past that stage it has just been a case of waiting a few months for the pieces to fall into place. We have your whole flat safely tucked away in the warehouse and look forward to delivering it to you once the decorators are finished in the new place. Thank you for your kind words about the wider crew, they are an excellent bunch and it really shows through when people like you remember all their names and praise them. Ed
  • Sue Burrows

    Colchester

    13/01/2024

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    No hesitation in recommending Easystore, From start to finish absolutely fantastic, Took a lot of pressure off the stress of moving, always there at the end of the phone when needed. Sue Colchester

    Response:
    Sue, Thank you and yes your move was a bit stressful with all the changes and surprises we had along the way. None of which were remotely under your control or ours. We promised to go on the journey with you and we both knew there would be twists in the tale. I used to think Brexit was complicated, then we moved you! It's been fun though and you are in the new place now and we'll deliver mum to her new pad as soon it is finally ready. Looking forward to the next call. Ed
  • Rosie Smith

    Ipswich

    22/08/2023

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    Ed, Clayton and Dan moved us from a pretty big house to a much smaller one - it was complicated and involved a lot of coming and going. They were FANTASTIC. All of them made the process much less stressful than it could have been. Nothing was too much trouble. They took incredible care packing our furniture and pictures into the pods; whatever we threw at them in terms of weight (in one case a whole shed of wood) they just got on with it with a lot of laughter and very hard work. I would thoroughly recommend them and will definitely use them again for any storage or removals. I dont usually write reviews but felt strongly about writing this one. Rosie Smith

    Response:
    Rosie, Both you and Hugo were lovely from our first conversation to our most recent visit and we will be back with another bed from storage as Christmas approaches. It was an incredible move, lots of visits and yes, moving the woodpile was a new one on us as well. The whole crew enjoyed every interaction and I doubt many moves will include a guided tour of the village church and the reason why Suffolk has the most round church towers in the country. We wish you every happiness in your beautiful new home and moving you will remain the highlight of 2023 for us. Ed
  • Basil Arrindell

    Romford

    22/08/2023

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    I have just begun working with them having previously been with BIG Yellow, thankfully thus far the service and backup has been first class which is more than can be said for BIG Yellow!!Professional and efficient with notifications at the completion of each process. Peace of Mind ............... Just what I need!!

    Response:
    Basil, We have been talking since June, when you were ready, we moved fast to get you out of Big Yellow, who bless them didn't make it easy for you from Spain to get your account closed. We were happy to pay your final bill in person and provide ID & emails in triplicate to get past their fun police. After that collecting your items was a doddle. We just love parking our big friendly orange lorries in their car park and providing a level of service that you need. It's been a pleasure dealing with you so far and we'll continue to look after you in the same way. Ed
  • Pamela Barrett

    Colchester

    5/08/2023

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    This company deserves high praise for professionalism, customer service and great value. I dealt with Ed - who from start to finish gave me confidence and reassurance. He really is a star.My removals job was tricky as my possessions were at my ex's address and I did not wish to attend. Ed organised everything very professionally and throughout the process he updated me with photos and descriptions so I knew from a distance that all my things went on the lorry. He really did take the stress out of a horrible situation. Obviously not all jobs will require such handling but I would guess Ed could carry out a standard removal job with his eyes closed. I highly recommend him and this company. Many many thanks.

    Response:
    Pamela, Thank you for sharing what was a very difficult situation for you, we have all experienced break-ups, they are never easy to manage and I'm glad we could take the stress out of this part of the process for you. I promised you from the first phone call that we would make it work the way you wanted and it's very satisfying to know you feel we delivered. Normally, when we do remote pick-ups and video calls it is for our International Students at Colchester, it was good to have a precedent on how to look after you. I tell our crews and clients, we are in the stress reduction business, moving fridges & sofas is just a sideline. I look forward to delivering your items in person when you are ready and meeting you properly. Ed
  • Darren Bishop

    Chelmsford

    2/08/2023

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    Big thanks to Ed, moving house is a great stress, people like Ed and the rest of the EasyStorage Essex team, just take the pain away. First class service from start to finish, would highly recomend. please ask Ed for his advice.

    Response:
    Darren, Thank you for your kind words, at easyStorage we are well aware that a lot of our customers are 1st time storers. Good, honest, advice, even if it is "you should pay Big Yellow more money than us, they are your best solution" is about integrity and looking after our clients best interest. We are briliant at what we do, I'm proud to operate under the easyStorage brand, if we are the right answer for your needs you can rest assured we care about every customer and item we store. We often say, "we are in the stress reduction business, moving and storing is just a sideline". I look forward to seeing your classic car and it can join some friends in our warehouse whenever it wants to. Ed
  • Stephanie D'agostino

    Chelmsford

    1/08/2023

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    Brilliant x

    Response:
    Stephanie, I can only say thank you and it's been fun talking to you these past few months and looking after your "shedful of goodies". I'm really pleased you put our service above price as your 1st choice. Cheapest isn't always best, we like to think our service is 5 star and our prices are fair and reflect great value. Look forward
  • Chris Renehan

    Chelmsford

    27/07/2023

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    A very good experience with what was a complicated move.They were professional at all times and treated the additional requirements with ease and solution focus. Would highly recommend them for any future move/storage

    Response:
    Chris, It's been a pleasure dealing with you and Jenny from the start, it has morphed into a much more complicated move and storage project than we first discussed. We are happy that everything has worked out and you are in your new place and we have some items in store until you are ready to take them back. Packing the book collection was an absolute pleasure for the whole crew, some amazing books in there and we are delighted to look after them until their new home is ready. Look forward to the next phase and seeing you both soon. Ed
  • Jo Loke

    Chelmsford

    26/07/2023

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    Ed and his crew were brilliant from start to finish. At very short notice (4 days) I asked if I could change the date to accommodate my chain that was in fear of collapse.Ed juggled his workload around and managed to also complete a drop to my temporary place as well as storage.The price is really competitive and the service was brilliant from start to finish.Communications were first class including a message on the day that traffic was causing a small delay.Would recommend Easy storage, they made a normally stressful day not so and we had a good laugh along the way as well.Looking forward to meeting the guys again in my next part of the move to my new built next year.Thanks again to Ed and the lads.Use this company for your next move, well recommended.

    Response:
    Jo, What can I say to such kind words? We do our very best to help all our clients and fully understand the UK property market and the stress it can cause. Moves and storage plans can change very rapidly, often at no fault of clients like you. Your chain was at risk of collapse due to an expiring mortgage offer, a nighmare scenario currently. We managed to get you moved early, we would have done the same for a delay. As to your move and store, we are good at complex moves, you need long-term storage while the builders finish and a short-term move to your tempoary home. We get it, all happened smoothly and when the new place is complete we'll bring back your storage and collect everything on the way. It's been a pleasure looking after you and we look forward to seeing your new place whenever they complete it. Ed
    More Information

    Areas Covered

    Chelmsford (CM)

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