Any negative feedback will be dealt with on it's merit and we'll act accordingly depending on the issues raised.
All reviews are used as part of the continuous monitoring of our partners, and we’ll be in touch if we feel negative feedback is causing an issue to your, and our, business.
The quickest way to counteract any negative feedback is to respond via your Lead Manager. This is your opportunity to provide any further information that may help clarify a situation and shows the public how you deal with issues.