Compare My Move Limited ("Compare My Move") is committed to protecting your privacy. This Privacy Policy, together with our accompanying terms and conditions, governs the use, processing and storage of the personal information Compare My Move collects from you through your use of www.comparemymove.com ("the Website"). By continuing to use the Website, you consent to the data practices described in this statement.
Compare My Move Limited is the data controller. This means that we are responsible for deciding how we hold and use personal information about you. We are required under data protection legislation to notify you of the information contained in this privacy notice.
If you have any questions about this privacy notice, including any requests to exercise your legal rights, please contact the company directors using the details set out below.
We will comply with data protection law. This says that the personal information we hold about you must be:
This Website is not intended for children and we do not knowingly collect data relating to children.
It is important that you read this privacy notice together with any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy notice supplements the other notices and is not intended to override them.
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows:
This Website includes links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. Compare My Move encourages you to review the privacy statements of websites you choose to link to from the Website so that you can understand how those websites collect, use and share your personal information. Compare My Move is not responsible for the privacy statements or other content on websites outside of the Website or how your personal information may be collected and used by such websites.
We may also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy notice.
We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.
Where we need to collect personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services). In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time.
We use different methods to collect data from and about you including through:
Compare My Move collects and uses your personal information to effectively operate the information and services provided through the Website, which will include us providing your personal information and requirements to third party partners to allow them to contact you to provide you with quotations and/or provide you with the products or services that you seek. Please note that the third party provider may have their own privacy policy (which will be different from ours), which you should read carefully.
Compare My Move may also share any of your personal information with Trusted Partners (see details in the Glossary) to help us perform statistical analysis, send you email or postal mail or provide customer support. Compare My Move also collects and uses your personal information for the following marketing purposes:
You have the right to notify us that you do not wish for us to use your data for the marketing purposes listed above. If you wish to do this, you can do so by 'not' choosing to use the forms Compare My Move uses to collect your data. Alternatively, you can also notify us any time by contacting us to inform us that you do not wish for your personal information to be used for these marketing purposes at info@comparemymove.com.
Compare My Move keeps track of the websites and pages you visit within Compare My Move, in order to determine what Compare My Move services are the most popular. This data is used to deliver customised content and advertising within Compare My Move to customers whose behaviour indicates that they are interested in a particular subject area.
We will only use your personal information for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If we need to use your personal information for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.
Our lawful basis for using your personal information for the purposes described in this Privacy Policy will typically be one of the following:
Please note that we may process your personal information without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.
Where Compare My Move stores your Personal Information
Compare My Move will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.
Where Compare My Move has given you (or where you have chosen) a password which enables you to access certain parts of the Website, you are responsible for keeping this password confidential. Compare My Move requests that you not to share a password with anyone. Unfortunately, the transmission of information via the internet is not completely secure. The Website is served over HTTPS, protected by an Extended Validation Certificate by default to protect your data. Although Compare My Move endeavours to protect your personal data, Compare My Move cannot guarantee the security of your data transmitted to the Website; any transmission is at your own risk.
Disclosure of Personal Information
Compare My Move may disclose your personal information without your permission to third parties if:-
It is important that the personal information we hold about you is accurate and current. Please keep us informed if your personal information changes during your relationship with us.
Our website uses cookies, some are essential to function. They help us monitor and improve the service we offer.
Please refer to our Cookie Policy page for more information.
We will only retain your personal information for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorised use or disclosure of your personal information, the purposes for which we process your personal information and whether we can achieve those purposes through other means, and the applicable legal requirements.
In some circumstances you can ask us to delete your information: see below for further information.
In some circumstances we may anonymise your personal information (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.
Under certain circumstances, you have rights under data protection laws in relation to your personal data:
If you wish to exercise any of the rights set out above, please contact us.
You will not have to pay a fee to access your personal information (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal information (or to exercise any of your other rights). This is a security measure to ensure that personal information is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
Changes to this Statement
Compare My Move will occasionally update this Privacy Policy. Compare My Move encourages you to periodically review this Statement to be informed of how Compare My Move is protecting your information.
Legitimate Interest means the interest of our business in conducting and managing our business to enable us to give you the best service/product and the best and most secure experience. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal information for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law). You can obtain further information about how we assess our legitimate interests against any potential impact on you in respect of specific activities by contacting us
Performance of Contract means processing your information where it is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.
Comply with a legal or regulatory obligation means processing your personal information where it is necessary for compliance with a legal or regulatory obligation that we are subject to.
Trusted Partners means: any third party company who we may share your data within order for them to provide you with the requested quote, for the provision of certain services advertised on our Website.
Compare My Move welcomes your comments regarding this Privacy Policy. If you believe that Compare My Move has not adhered to this Policy, please contact us. We will endeavour to resolve any problems as soon as reasonably possible.
Our full details are:
Full name of legal entity: Compare My Move Limited
Company Director
Email address: info@comparemymove.com
Postal address: Hodge House, 114-116 St Mary Street, Cardiff, CF10 1DY
You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.