We pride ourselves on our network of professional partners. Rest assured, we only work with Conveyancing, Surveying, Removal and Storage companies who pass our verification process. Whether that’s checking for removals insurance or cross-referencing with regulatory bodies, we’re always working hard to get you matched with verified companies near you.
All companies that join Compare My Move are legitimate trading companies. We run thorough checks to ensure every company is fully established as a reliable, trustworthy business.
For continued peace of mind, every partner is monitored on a regular basis throughout their partnership with us.
Every Licensed Conveyancer and Conveyancing Solicitor must be regulated by any of the following;
Every Surveyor offering Level 2 Surveys, Level 3 Surveys and Valuation Reports must be regulated by the Royal Institution of Chartered Surveyors (RICS). Every Surveyor offering Party Wall Survey and Snagging Surveys must be regulated by RICS or the Residential Property Surveyors Association (RPSA).
We will always require proof of insurance from our removal and storage companies
Goods in Transit and Public Liability insurance
Public Liability insurance
All partners must have a fully working website or Facebook business page with up-to-date contact and location details, service descriptions and feedback displayed in a clear way.
Surveyors that don’t have either of these must have an up-to-date profile on the RICS website.
Our team trawl the web for third-party feedback when any company applies to join our network.
We search for genuine customer feedback and any negative feedback will be a mark against any potential member.
All members must adhere to our code of practice and we expect the following from them at all times:
Contact the customer within 48 hours
Have sufficient insurance in place*
Confirm they have a full set of Terms and Conditions
Removal companies must agree to a home survey when possible or get detailed requirements of the move
If undertaking the job, ensure that all necessary steps have been taken to complete the job as agreed with the customers
Ensure staff are competently trained, monitored, uniformed and conduct themselves professionally
Provide quality customer service throughout and always put the customer's needs first at all times
Provide a comprehensive and easy-to-understand quotation
Offer quality after-sales service whenever required
*applies to removal and storage companies
Once we accept a conveyancer, surveyor, removal or storage company into our network, we then continue to monitor them for their entire Compare My Move membership.
Anybody that uses our website to find a company will be invited to leave feedback on the company they chose. We read all feedback sent in and this helps us to ensure companies are adhering to our code of practice and operating in a professional manner.
In extreme cases, if a company is not performing to our expectations, they’ll be removed from our network with immediate effect.