Use the Partner Support Team to get the best from your leads

The Partner Support Team has evolved over the last year from the previous Accounts Team. With new team members and a change in name, the Partner Support Team are here to help all our partners get the most out of the service we offer.

Make sure you utilise this support to maximise the success of your leads by speaking to the team so you can get all the advice and help on offer. You can also keep up to date with all the latest deals, offers and updates to the service.

Act as a live help system

Our Partner Support Team are always praised by partners for their quick response to queries or issues with their accounts. The team are friendly and easy to get hold of, meaning you can use the Partner Support Team as a live help system. Calling straight away to solve an issue will mean you can get it sorted right away and not miss out on any leads.

Review account settings to maximise leads

The team can review your account settings with you and identify any changes you could make to increase your leads. They can show you how to utilise your account to make the most of your leads, whether that’s adding nearby postcodes or changing your lead types. You can also arrange regular catch-ups with the team to see how your new changes are working and how to improve your conversion rate.

Explain the best changes for you

While you can now change account settings, add or delete postcodes and buy leads in your Lead Manager, the Partner Support Team are still here to offer their advice on the best type of changes to suit your business. They’re here to answer any and every question you have to help you get the very best out of your leads. The Lead Manager now gives you more control over your account, so you can spend less time asking us for these changes and more time winning jobs.

Provide inside info on areas doing well

The Partner Support Team are here to champion your business, that’s why we can offer inside information about lead data to help you grow. We can provide unique data on what nearby postcodes are generating lots of leads and those with low competition to help you increase your conversion. You can also use the Postcode Tool Data in your Lead Manager to view postcode data and add or remove the relevant areas in your account settings.

Quarterly newsletters with insightful data

We send out a quarterly newsletter to partners to keep you updated with anything we’re working on behind the scenes. The partner newsletter often shares any upcoming service launches or new lead types in the works. We also include insightful information about yearly increases in leads being matched with partners to show you how our growth benefits you.


Get in touch with the Partner Support Team to arrange an account review or just a catch-up to help you make the most of your leads.

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