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Partner Verification Process

We've answered all the important questions about our verification process.

  • # Why do I need to be verified?

    To build trust with the public, and ensure they are comfortable with speaking with our partners, we have a process in place for all new partners to be checked in the same way.

    The verification process also ensures a level playing field for our partners, with no competition that has failed our process.

  • # What information do you check?

    All partners must have photo ID (such as a passport or driving license) and a fully working website or Facebook Business profile. Surveyors that don't have a working website must have an up to date profile on the RICS website.

    All new removal partners must provide up to date copies of their Goods in Transit and Public Liability insurance.

    For storage companies, if you're not a member of the Self Storage Association UK, then we will require Public Liability insurance.

    Surveyors taking RICS Home Survey Level 2 and Level 3 and Valuation Report leads must be RICS registered. Surveyors taking Party Wall and Snagging Survey leads must be regulated by either RICS or the RPSA.

    Conveyancers and solicitors must be regulated by the SRA, CLC, LSS, LSNI or CILEx.

    House clearance companies must have Public Liability insurance and a waste carriers licence.

    No partners are active without passing these checks.

  • # I don't have insurance, can I still get leads?

    We cannot connect the public with any removal company that has not provided the Goods in Transit and Public Liability insurance we require, or any partner with expired documents.

    An account can be created, but will be kept on hold until up to date documents have been provided.

  • # I'm working on my website/Facebook Business page

    We can continue with your application while you get your website/Facebook Business page ready. No leads can be provided until either is available, and checked to meet with our requirements.

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