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Juno were absolutely excellent through the whole process. You knee exactly the cost from the beginning, they communicated well and dealt efficiently with any issues.
Worked great under a tighter than expected deadline due to issues further up the chain. Managed to complete in less than 2 months after being instructed. Only trouble we had was that the exchange took place right at the end of the day (literally cutting it fine) which left us very anxious it wasnt going to happen - but luckily it did! Another little trouble was that the sellers estate agent seemed to be providing updates on the sale quicker than Juno or knew information before Juno did. You arent able to speak with lawyers which is alright most of the time because you just need updates which the team can read off the case system but sometimes you need to have a legal discussion and you have to wait for a call back which can take a few hours or longer if its a Friday. The online dashboard is really good and means there isnt loads of emails bouncing around as most correspondence is kept within the dashboard. Overall, I would rate the experience with Juno as 8/10.
Workimg with Juno was a great experience
Absolutely amazing team, they all worked together and turned a daunting and scary experience into a good experience. They have even continued to help me with my purchase even after my move has been completed. Thank you Juno!!
I'm so happy I went with juno. Their team were really fast at sorting everything out, and were constant with keeping me in the loop with updates. Even the sellers agent said about how fast they were with progressing my side of the sale. Great value for money and very professional.
Easy to use online was keep well informed a very quick affordable solution.
Very good, communication excellent
JUNO proved excellent from start to finish. Informative, available and in regular contact to update our purchase and sale. Their price proved brilliant value for money and I would recommend without hesitation. Bob.
Super efficient service from start to finish. Would recommend and use again.
Juno was very easy to work with, always available on the phone and they provide a dashboard with detailed information about what stage of the process I was at.
Don't think they treat your proof seriously. Searching is good, communication with vendor's conveyancer is good but financial analyst took ages to confirm anything. They won't assign a designated person to contact you. Team work didn't prove to be effective or efficient but actually slow things down.
We are delighted with Juno's services as a conveyancing solicitor for a property in the Brighton area. Positives: Clear and transparent quote - clearly detailing inclusions/exclusions, sticking to the quote religiously (meaning, no additional demands were made), completely online dealing - we had to physically deal with maybe 1-2 pages (!), very clear instructions in non-legal language, decent communication through the process (like chasing us up when our inputs were needed) and responding (mostly) promptly to our emails - overall the process ran extremely smoothly and efficiently, to the extent we were caught off-guard and had to move sooner than we were anticipating! Even the sellers estate agent appreciated how smooth the process was for them they said Juno was the best online solicitor they ever worked with!Things that could be better: The entire thing feels like a black box, in that we were hearing from 5-6 individuals through the process and you miss a bit of a human connection - potentially a catch-up call mid-way through the process would have been good. Overall, we are completely satisfied and recommend this company whole-heartedly!
Excellent, highly recommended , professional helpful yes I would use them and recommend them to everyone I know
Absolutely fantastic, the best experience weve ever had with buying or selling AND weve moved a lot!Excellent communication, personable and a fabulous team, we will use Juno again without failThank you Juno team
Very smooth transaction. Communication through email was timely and relevant. Really very good.
Excellent communications, total efficiency and always available on the phone to answer any problems immediately. I would definitely recommend them and would not hesitate to use them again in the future. They offered the best value for money on a conveyancing service that I could find, but not only was it financially the better option, but their services were spot on. Highly recommended; they made me feel a valued client.
Efficient, speedy, informative, great value and pleasant online ladies to deal with. Robert Pullar
Good contact initially during preliminary for, filling. However once up and running with a digital dashboard very difficult to contact them. The dashboard information is vague and generally out of date. Would rather the old days when you could speak to a person dealing with your conveyancing. Maybe they will address some of the issues they have and I am sure they will then be a first class service.
Great so far. The online dashboard makes it really easy to see what stage we're at. Only gripe is they're slow to reply to emails.
Not completed as yet but very helpful group of guys. Very courteous and knowledgeable. Despite C-19 their response rates are very good and willing to pullout all the stops if pushed.
Brilliant service, fast & good communication, online account which is very helpful, quick response and helpful staff. Highly recommend.
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