Bartley West Limited

Who are Bartley West Limited?

Bartley West Limited are chartered surveyors with over a decade of experience in the industry. They offer Level 2 Surveys to the South of England in areas such as Surrey, Hampshire, and Wiltshire.

They are regulated by RICS and hold a minimum MRICS qualification. This means all reports are carried out according to the best standards and regulations.

Initially hearing about us through word of mouth, Bartley West Limited joined our network in 2018 and has benefitted from our quality leads ever since.

“Compare My Move’s leads give us the contact details so we can show off our quality offering in addition to a price”

Tonya Loades, owner of Bartley West Limited

What challenges did they face with other lead generators?

One issue Bartley West faced was other lead generators provided quotes to customers beforehand. This meant that “there tends to be a race to the bottom”.

Having used other lead generators, Tonya notes how “Compare My Move’s leads give us the contact details so we can show off our quality offering in addition to a price”. This means that they are able to determine an accurate price for their customers that reflects the quality of the service.

What made Compare My Move stand out?

Noting the quality of our leads and the ease of use, Tonya states that “Compare My Move has been a good source of leads, linking directly to our CRM system”.

Integrating our system with their CRM has allowed Bartley West to “provide a prompt and efficient service” to the customers of Level 2 Surveys and Valuations across the South of England.

What features do they like?

Bartley West makes use of a variety of our features to maximise their lead potential. This has allowed them to control the postcodes that they serve, meaning they can expand to new territories or remain local, depending on how busy they are.

Tonya praised the ease of use and being able to view customers’ concerns in the additional comments section before contacting them as “it helps to distinguish whether it is a Level 2 Survey they need or even a Level 3”.

Moving on to discuss our Lead Manager which allows partners to turn their leads on and off, giving them more control when it comes to their leads. Tonya says, "the administration team use Lead Manager and they find it good with ease of use”. This means that Bartley West can control the leads that come in and reduce the number of wasted leads.

What growth have they seen?

We have helped Bartley West in their overall growth as Tonya commented that we “really support our line of business and the growing part of our organisation, so you are valued”. This has translated to Bartley West being able to choose more areas to operate.

Using our leads, Bartley West have been able to work on a line of enquiries that has allowed them to fulfil their business objectives. Having consistent leads throughout the partnership means Bartley West have established themselves in the South of England.

Are there any customers that stand out?

Having helped thousands of customers over the years, Bartley West has accumulated many positive reviews. These reviews stem from the quality of service and the surveyors’ expertise.

A recent example is a Level 2 Survey that was carried out on a property in Bournemouth. They found “structural movement, and some chimney defects that the client wasn’t aware of”. Tonya states “We have since given them the information they need to renegotiate the price”. The expert advice Bartley West offers their customers ensures that they have the confidence to proceed with their property transactions.