Adminout Property Surveyors

Adminout Property Surveyors

Superb
based on 5 reviews
member since March 2022
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Reviews & Ratings
Customer Reviews
  • Kerry Sheedy

    Sheffield

    25/12/2023

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    Very friendly and and professional. Great service

  • Denise Gracia

    Sheffield

    16/10/2023

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    Very helpful and got a survey done within a couple of days

  • Rebecca Carolan

    Liverpool

    4/07/2023

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    I felt so positively about the service I received from this company, their responsiveness and value for money. However I was promised a report back within 3-5 business days and it is now 7 business days on still with no report and no response when I try to call or email. This is holding up my purchase and I have no way of escalating it as I can't speak to anyone else. If I don't receive the report in the next day or so will be pursuing this further with the bank who I paid with

    Response:
    Firstly, we would like to apologise that you didn’t manage to gain contact with our office. Should our lines be particularly busy a member of staff should and will always strive to return your call straight away.We can see that your report was sent on the 5th working day.The surveyor who covers your area adds a catalogue of images to reports and this can cause a slight delay but does give a more detailed and understandable report as the issues being reported can then viewed first-hand by the client, rather than simply just reported on with words. At times, this reporting style does take considerably longer to produce but I can assure you that this is for your benefit.My colleague has emailed you prior to posting our response out of courtesy and we would like to express our sincere apologies at your later experience, and we will ensure that history is not repeated.If you have any questions regarding your recent survey, please do ask.
  • Lorraine Rourke

    Wigan

    15/03/2023

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    Excellent advice and after customer care from ChristinaWould highly recommend this company

  • Christina Bohuslaw

    Warrington

    1/11/2022

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    Admin out responded to my query immediately. They were very accommodating and as we needed the results back quickly they provided thorough verbal feedback whilst our report was being processed. The report was very informative and gives us peace of mind for when we move into our new property.

    More Information

    Areas Covered

    Liverpool (L), Sheffield (S), Warrington (WA), Wigan (WN)

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