From initial quote to completing the home buyer survey, Cliff and Helen were very professional and responsive in answering all our queries. He advised us to get a home buyer Level 2 report based on the type of the property. We preferred to have the survey done as soon as possible and he managed to schedule us in for an early date. We received the survey report a few days after. The report came back with an issue in the roof and chimney flashing and was described in the report. He kindly recommended a roof contractor to the vendor to get the roof fixed for us. We would recommend Cliff to any home buyer. Thank you once again, Cliff and Helen.
The company got back to me straightaway when I asked for a quote. They were the best value for money so I went with them. I had a home buyers report completed. It was very thorough and the report was well laid out and easy to understand. I would definitely recommend them. I've put 5 stars for on the day but I was not present as its a house purchase and I have not had any adverse feedback from the vendor so feel that's justified.
Excellent service. The Report was very informative. Good value for money. Would recommend. Customer service was brilliant - nothing too much trouble. Very friendly.
We were very pleased with our choice of surveyor. Email responses were quick and friendly. The report itself was very thorough and explained, in simple terms, any adverse issues with the property. This was so much better than reports i have seen prepared by other surveyors. Very pleased with the service and was good value
Brilliant customer service and easy to use. Very good value for money
Superb service, friendly, carried out a comprehensive and clearly reported survey.
Cliff and Helen were excellent, came back within minutes and had the most competitive quote. Despite being the most competitive, you would think their service would cost a lot more based on the experience received - first rate.
Cliff was friendly, helpful, informative and put everything into layman’s terms for me to hell my understanding.
Would definitely recommend him for anyone in the area.
Professional & efficient service which I consider to be great value for money.
Was quick to respond initially and communication was via emails (my choice) which were always responded to in a timely manor.
Carried out inspection as booked & managed to get completed report to me earlier than I expected.
I would reuse this company & recommend them
(Quickest response & lowest quote)
Quick communication, answered all of my questions and very professional. Pleased with the survey.
The service we received was excellent. Cliff and his team worked quickly with us and our vendors to arrange a date for the survey and was extremely thorough on the day. We received the report in less working days than originally quoted and were very happy with the level of detail and explanation provided. It was also easy to reach Cliff and his team and to make payment, when we were satisfied with the report itself.
We used Cliff for a home buyers survey, very happy with the service. He arranged the survey promptly with the agent and his report was very thorough and professional he was also more than happy to answer any queries. Would certainly recommend and use again.
Always answer phone very polite and professional , would highly recommend
Fabulous. Would highly recommend. Thorough, efficient, knowledgeable and friendly.
**Customer chose not to give any additional comments**
Great value. They were very helpful and responsive.
Great service and great price. Very happy
Very friendly, professional and reasonably priced. One of the cheaper quotes we found.
very impressed that the company could go out within a few days of my request .
when 1 received the report it was very clear and very detailed explained everything in a clear way and well presented
it was clear that a lot of time had been spent when surveying the property and I felt very reassured with the finding .
Over a month later and after several emails and phone calls I still have not got my survey. Due to the delay this is causing I have now had to ask another company to undertake the survey causing more inconvenience to the people that we are purchasing from. Poor communication, no survey, terrible service.