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London South West
We're really pleased we chose PRMG Surveyors to carry out our level 3 survey. Charles was fast to reach out to talk through our needs and provide a quote. He was friendly and helpful, explaining clearly what would happen at each stage and that we could ask questions at any point. As first time buyers we were very appreciative of him taking the time to ensure we were comfortable on the type of survey we needed and understood the process.On the day Charles communicated well with our agent. He was quick to give us his initial findings before following up with a high quality final report. He also helped us out later in the process by suggesting some potential experts to reassure us on several points, without any pressure.Overall we thought PRMG's surveys were good value for money and would recommend highly to others.
I am still waiting for their Survey Report!UPDATE FROM CMM: We have seen evidence that this report was provided amicably with the customer.
As a first time buyer Charles was very helpful when discussing the survey on the phone. Understood that I needed time to look at other quotes and was very flexible with timings. The report on the property was very comprehensive and will be very useful once I move it.
Good prompt service. Detailed report.Friendly and very helpful.