Spartan Home Surveys Ltd

Spartan Home Surveys Ltd.

Great
based on 7 reviews
member since March 2022
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Reviews & Ratings
Customer Reviews
  • Lihong Deng

    Birmingham

    20/11/2022

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    The report is quietly detail for most elements of the property and easily read. It not only find out the problem but will provide professional suggestion for you to do next.

  • Tom Cliffe

    Sheffield

    23/08/2022

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    Very keen sales process and competitive price. Communication from Spartan has been poor since our payment was received. We are still awaiting the results of the survey that was conducted 15 days ago now with the promise of receiving this last week. Slow service that is now slowing the progress of our sale and purchase. Very disappointing so far, would not recommend.

    Response:
    Hi TomWe issued your survey report yesterday in line with our 7 to 10 working day turnaround target. Due to being very busy at the moment our reports are being turned around towards the latter 10 working days target but we are currently putting additional resources into the process so we can hopefully speed up our turnaround times to 5 to 7 working days.Thank you for your feedback in any case.
  • Frederick Patterson

    Sheffield

    17/08/2022

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    It took 16 days to receive my survey by electronic means. If you want a paper copy then don't use this company as they don't send out paper copies!

    Response:
    Hi FrederickWe usually quote a 7 to 10 working day turnaround but we have been exceptionally busy hence you received your survey on the 11th working day.And we apologise we were unable to issue a printed version of the survey, but we operate a paperless office to help reduce our carbon footprint and our terms of engagement clearly state you will receive an electronic pdf version of the survey report.We hope the survey quality met your expectations nonetheless. All the best with your home purchase.The Administration Team Spartan Home Surveys Ltd
  • Izabella Varnai

    Coventry

    26/06/2022

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    Appalling service.Getting the survey took 3 times as long as stated. During the waiting time I contacted them several times for an update and was completely ignored.After totally giving up hope that I would ever get the survey, or my money back, I received the survey. It is ridiculous. The issues stated are so superficial and banal that the whole survey is utterly useless. I seriously do not recommend this company to anyone at all.

    Response:
    Apologies Izabella we had a surveyor leave the company due to unforeseen circumstances which contributed to the delays. However, we are now back to full strength in your region with the arrival of a new surveyor.
  • Haseeb Khan

    Stoke-On-Trent

    27/04/2022

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    very good professionalvery prompt response

  • Georgia Holt

    Crewe

    21/02/2022

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    They did a thorough report of the property. We got it a couple of days late due to technical issues on their behalf. They mainly communicate through email, which didn't bother me.

  • Sue Brewer

    Birmingham

    18/01/2022

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    I found their service to be of a high quality. The survey report was very comprehensive and included lots of photographs. I received the report within 72 hours of the appointment. So I am happy to recommend.

    More Information

    Areas Covered

    Birmingham (B), Coventry (CV), Dudley (DY), Sheffield (S), Stoke-on-Trent (ST), Walsall (WS), Wolverhampton (WV)

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