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I found their service to be of a high quality. The survey report was very comprehensive and included lots of photographs. I received the report within 72 hours of the appointment. So I am happy to recommend.
very good professionalvery prompt response
They did a thorough report of the property. We got it a couple of days late due to technical issues on their behalf. They mainly communicate through email, which didn't bother me.
It took 16 days to receive my survey by electronic means. If you want a paper copy then don't use this company as they don't send out paper copies!
Appalling service.Getting the survey took 3 times as long as stated. During the waiting time I contacted them several times for an update and was completely ignored.After totally giving up hope that I would ever get the survey, or my money back, I received the survey. It is ridiculous. The issues stated are so superficial and banal that the whole survey is utterly useless. I seriously do not recommend this company to anyone at all.
Areas CoveredBirmingham (B), Sheffield (S), Stoke-on-Trent (ST), Walsall (WS)