Spartan Home Surveys Ltd

Spartan Home Surveys Ltd.

Great
based on 9 reviews
member since March 2022
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Reviews & Ratings
Customer Reviews
  • Victoria Smith

    Sheffield

    21/02/2023

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    This has been the most extensive survey I have had on a property and was the cheapest out of the six companies I got quotes for. The surveyor called to let me know how far he was away, he was friendly polite and explained what he was doing. I had the report within a week and it's by far the most detailed. Would recommend and use again.

    Response:
    Thank you for the glowing review Victoria. At Spartan Home Surveys we only use the most experienced surveyors in the country to provide our services. Most surveyors have at least 20 years experience if not more in the industry and a string of relevant qualifications as well as being Fellow members (highest level of membership) of the Royal Institution of Chartered Surveyors (FRICS) amongst other professional bodies, which is why our survey reports are very extensive and detailed. We also utilise the very latest Ipad based survey software technology to produce our RICS compliant reports so our surveys can be drafted in an easy to read manner. We are very happy to know you had an enjoyable survey experience with Spartan Home Surveys and we wish you well with your future house purchase. All the best!
  • San Rahim

    Birmingham

    12/01/2023

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    Brilliant from start to finish. The initial call was very informative. I was rest assured about the service and this was the cheapest quote i received so I was nervous but I wanted to write this review to make everyone comfortable. The surveyor kept me up to date and the admin lady was great also. Surveyor seen the property a day after instructing them and I got my report back within 3 days. The report was really detailed (about 70 pages) and gave me the ultimate peace of mind about what I was purchasing. Thank you very much and hope this helps anyone who is on the edge like I was initially. I will 100% recommend this company from my personal experience. I will also recommend to family and friends.

    Response:
    Thank you for the informative review San. We are glad we put your mind at ease with our end to end survey process. At Spartan Home Surveys we only use the most experienced surveyors in the country to provide our services. Most surveyors have at least 20 years experience if not more in the industry and a string of relevant qualifications as well as being Fellow members (highest level of membership) of the Royal Institution of Chartered Surveyors (FRICS) amongst other professional bodies, which is why our survey reports are very extensive and detailed. We also utilise the very latest Ipad based survey software technology to produce our RICS compliant reports so our surveys can be drafted in an easy to read manner. We are very happy to know you had an enjoyable survey experience with Spartan Home Surveys and we wish you well with your future house purchase. All the best!
  • Lihong Deng

    Birmingham

    20/11/2022

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    The report is quietly detail for most elements of the property and easily read. It not only find out the problem but will provide professional suggestion for you to do next.

    Response:
    Thank you for the direct review Lihong. At Spartan Home Surveys we only use the most experienced surveyors in the country to provide our services. Most surveyors have at least 20 years experience if not more in the industry and a string of relevant qualifications as well as being Fellow members (highest level of membership) of the Royal Institution of Chartered Surveyors (FRICS) amongst other professional bodies, which is why our survey reports are very extensive and detailed. We also utilise the very latest Ipad based survey software technology to produce our RICS compliant reports so our surveys can be drafted in an easy to read manner. We are very happy to know you had an enjoyable survey experience with Spartan Home Surveys and we wish you well with your future house purchase. All the best!
  • Tom Cliffe

    Sheffield

    23/08/2022

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    Very keen sales process and competitive price. Communication from Spartan has been poor since our payment was received. We are still awaiting the results of the survey that was conducted 15 days ago now with the promise of receiving this last week. Slow service that is now slowing the progress of our sale and purchase. Very disappointing so far, would not recommend.

    Response:
    Hi TomWe issued your survey report yesterday in line with our 7 to 10 working day turnaround target. Due to being very busy at the moment our reports are being turned around towards the latter 10 working days target but we are currently putting additional resources into the process so we can hopefully speed up our turnaround times to 5 to 7 working days.Thank you for your feedback in any case.
  • Frederick Patterson

    Sheffield

    17/08/2022

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    It took 16 days to receive my survey by electronic means. If you want a paper copy then don't use this company as they don't send out paper copies!

    Response:
    Hi FrederickWe usually quote a 7 to 10 working day turnaround but we have been exceptionally busy hence you received your survey on the 11th working day.And we apologise we were unable to issue a printed version of the survey, but we operate a paperless office to help reduce our carbon footprint and our terms of engagement clearly state you will receive an electronic pdf version of the survey report.We hope the survey quality met your expectations nonetheless. All the best with your home purchase.The Administration Team Spartan Home Surveys Ltd
  • Izabella Varnai

    Coventry

    26/06/2022

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    Appalling service.Getting the survey took 3 times as long as stated. During the waiting time I contacted them several times for an update and was completely ignored.After totally giving up hope that I would ever get the survey, or my money back, I received the survey. It is ridiculous. The issues stated are so superficial and banal that the whole survey is utterly useless. I seriously do not recommend this company to anyone at all.

    Response:
    Apologies Izabella we had a surveyor leave the company due to unforeseen circumstances which contributed to the delays. However, we are now back to full strength in your region with the arrival of a new surveyor.
  • Haseeb Khan

    Stoke-On-Trent

    27/04/2022

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    very good professionalvery prompt response

  • Georgia Holt

    Crewe

    21/02/2022

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    They did a thorough report of the property. We got it a couple of days late due to technical issues on their behalf. They mainly communicate through email, which didn't bother me.

  • Sue Brewer

    Birmingham

    18/01/2022

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    I found their service to be of a high quality. The survey report was very comprehensive and included lots of photographs. I received the report within 72 hours of the appointment. So I am happy to recommend.

    More Information

    Areas Covered

    Birmingham (B), Coventry (CV), Dudley (DY), Sheffield (S), Stoke-on-Trent (ST), Telford (TF), Walsall (WS), Wolverhampton (WV)

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