Spartan Home Surveys Ltd. are a firm of qualified Chartered Building Surveyors based in and covering across the West Midlands, with over twenty years of experience.
We are able to offer a competitive service in line with industry standards and one which is recognised and acknowledged by the Royal Institution of Chartered Surveyors (RICS), the mark of property and surveying professionalism worldwide.
We offer both RICS Survey Level 2 and Level 3, depending on your requirements. Our reports are jargon-free and easy to understand and we are on hand to assist with any questions you may have before and after your survey.
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5/09/2023
Review:A comprehensive, 63 page, report although the majority was 'cut and paste' relative to any survey.For example, 'overhaul and repair staircase', my property is a downstairs flat, there are no stairs.
Response:
Thank you for the positive review Peter. We will omit the reference to the staircase from th e woodwork section. Other than that if you have any further queries, please do let us know! At Spartan Home Surveys we only use the most experienced surveyors in the country to provide our services. Most surveyors have at least 20 years experience if not more in the industry and a string of relevant qualifications as well as being Fellow members (highest level of membership) of the Royal Institution of Chartered Surveyors (FRICS) amongst other professional bodies, which is why our survey reports are very extensive and detailed. We also utilise the very latest Ipad based survey software technology to produce our RICS compliant reports so our surveys can be drafted in an easy to read manner. We are very happy to know you had an enjoyable survey experience with Spartan Home Surveys and we wish you well with your future house purchase. All the best!Coventry
3/08/2023
Review:Great value for money, very quick and sufficient. Report was very detailed and satisfactory. Definitely recommend.
Response:
Thank you for the positive review Sharnnagh. At Spartan Home Surveys we only use the most experienced surveyors in the country to provide our services. Most surveyors have at least 20 years experience if not more in the industry and a string of relevant qualifications as well as being Fellow members (highest level of membership) of the Royal Institution of Chartered Surveyors (FRICS) amongst other professional bodies, which is why our survey reports are very extensive and detailed. We also utilise the very latest Ipad based survey software technology to produce our RICS compliant reports so our surveys can be drafted in an easy to read manner. We are very happy to know you had an enjoyable survey experience with Spartan Home Surveys and we wish you well with your future house purchase. All the best!Birmingham
24/05/2023
Review:Very helpful and great value for money. Survey date was booked within a week of request. Did have to wait a while and chase the report but they responded promptly, which was good. Would definitely recommend.
Response:
Thnak you for the positive review Debby. Our waiting times are getting better to deliver reports within our estimated timeframes of 2 to 5 days. Sometimes we do go over due to how busy we get but the important thing is we deliver technically astute reports which help our clients make clearer decisions when purchasing property. We are glad we could be of service!Coventry
19/05/2023
Review:Initially customer service was excellent, a reason for choosing them. It went downhill from there. Survey booked but after that numerous phone calls to actually receive the report, no one is ever available, no one ever returns calls . Once received the standard of report was good. Communication is poor.
Response:
Apologies for the poor communication Irene, we have had some issues with our CRM system over the last week or so in terms of training new staff. However, we are now back to full strength! Thank you for your feeback nontheless. We are glad you found the survey report of good quality.Sheffield
2/05/2023
Review:Customer service was absolutely excellent by admin staff from start to finish - happy to chase up the survey for us promptly as we had still not received this 13 days after it was completed. Unfortunately, despite multiple chasers, the survey itself took far too long to come back to us, with empty promises made of a date to receive this back. On speaking with the homeowner, we have also been made aware that the surveyor did not do any kind of inspection of the loft space - but rather poked an iPad through the hatch to take photos before covering themselves in the survey report by stating that there was potential for damp timbers. Nothing decisive given in the report whatsoever, just a whole lot of ifs buts and maybes - likely due to a less than comprehensive and rushed inspection of the property. Its a real shame that the wonderful and immensely helpful office staff are let down by such a pattern of laziness and disorganisation - as a result I would strongly suggest looking elsewhere for a survey provider.
Response:
Hi Sam Apologies the survey took 8 working days to complete (excluding bank holidays and weekends) due to how busy we have been of late. However the surveyors have been working very hard of late to bring these timescales down by putting in extra hours to reduce backlogs. Regarding loft inspections surveyors usually carry out a head and shoulders inspection with an ipad and a pinless pocket moisture meter. 14% in wood is well below the 20% safety line for fungal decay. However, if the wood is stained in any way, or if there are signs of crystalline deposits, then some preservative treatments will increase conductivity and increase the readings especially if the wood is damp. Also when wood is above it’s fibre saturation point, electronic meters tend to exaggerate readings. So after 28% or so the readings become less reliable. So the point being the surveyor has pointed out damp timbers visually and assessed the general moisture content within the roofspace and recommeded a more dedicated damp and timber survey to ensure your house purchase decision is more informed than it would be otherwise.Coventry
10/04/2023
Review:The company handled the task quickly and efficiently. The report was extensive and clearly written.
Response:
Thank you for the positive review Michelle. At Spartan Home Surveys we only use the most experienced surveyors in the country to provide our services. Most surveyors have at least 20 years experience if not more in the industry and a string of relevant qualifications as well as being Fellow members (highest level of membership) of the Royal Institution of Chartered Surveyors (FRICS) amongst other professional bodies, which is why our survey reports are very extensive and detailed. We also utilise the very latest Ipad based survey software technology to produce our RICS compliant reports so our surveys can be drafted in an easy to read manner. We are very happy to know you had an enjoyable survey experience with Spartan Home Surveys and we wish you well with your future house purchase. All the best!Sheffield
21/02/2023
Review:This has been the most extensive survey I have had on a property and was the cheapest out of the six companies I got quotes for. The surveyor called to let me know how far he was away, he was friendly polite and explained what he was doing. I had the report within a week and it's by far the most detailed. Would recommend and use again.
Response:
Thank you for the glowing review Victoria. At Spartan Home Surveys we only use the most experienced surveyors in the country to provide our services. Most surveyors have at least 20 years experience if not more in the industry and a string of relevant qualifications as well as being Fellow members (highest level of membership) of the Royal Institution of Chartered Surveyors (FRICS) amongst other professional bodies, which is why our survey reports are very extensive and detailed. We also utilise the very latest Ipad based survey software technology to produce our RICS compliant reports so our surveys can be drafted in an easy to read manner. We are very happy to know you had an enjoyable survey experience with Spartan Home Surveys and we wish you well with your future house purchase. All the best!Birmingham
12/01/2023
Review:Brilliant from start to finish. The initial call was very informative. I was rest assured about the service and this was the cheapest quote i received so I was nervous but I wanted to write this review to make everyone comfortable. The surveyor kept me up to date and the admin lady was great also. Surveyor seen the property a day after instructing them and I got my report back within 3 days. The report was really detailed (about 70 pages) and gave me the ultimate peace of mind about what I was purchasing. Thank you very much and hope this helps anyone who is on the edge like I was initially. I will 100% recommend this company from my personal experience. I will also recommend to family and friends.
Response:
Thank you for the informative review San. We are glad we put your mind at ease with our end to end survey process. At Spartan Home Surveys we only use the most experienced surveyors in the country to provide our services. Most surveyors have at least 20 years experience if not more in the industry and a string of relevant qualifications as well as being Fellow members (highest level of membership) of the Royal Institution of Chartered Surveyors (FRICS) amongst other professional bodies, which is why our survey reports are very extensive and detailed. We also utilise the very latest Ipad based survey software technology to produce our RICS compliant reports so our surveys can be drafted in an easy to read manner. We are very happy to know you had an enjoyable survey experience with Spartan Home Surveys and we wish you well with your future house purchase. All the best!Birmingham
20/11/2022
Review:The report is quietly detail for most elements of the property and easily read. It not only find out the problem but will provide professional suggestion for you to do next.
Response:
Thank you for the direct review Lihong. At Spartan Home Surveys we only use the most experienced surveyors in the country to provide our services. Most surveyors have at least 20 years experience if not more in the industry and a string of relevant qualifications as well as being Fellow members (highest level of membership) of the Royal Institution of Chartered Surveyors (FRICS) amongst other professional bodies, which is why our survey reports are very extensive and detailed. We also utilise the very latest Ipad based survey software technology to produce our RICS compliant reports so our surveys can be drafted in an easy to read manner. We are very happy to know you had an enjoyable survey experience with Spartan Home Surveys and we wish you well with your future house purchase. All the best!Sheffield
23/08/2022
Review:Very keen sales process and competitive price. Communication from Spartan has been poor since our payment was received. We are still awaiting the results of the survey that was conducted 15 days ago now with the promise of receiving this last week. Slow service that is now slowing the progress of our sale and purchase. Very disappointing so far, would not recommend.
Response:
Hi TomWe issued your survey report yesterday in line with our 7 to 10 working day turnaround target. Due to being very busy at the moment our reports are being turned around towards the latter 10 working days target but we are currently putting additional resources into the process so we can hopefully speed up our turnaround times to 5 to 7 working days.Thank you for your feedback in any case.Sheffield
17/08/2022
Review:It took 16 days to receive my survey by electronic means. If you want a paper copy then don't use this company as they don't send out paper copies!
Response:
Hi FrederickWe usually quote a 7 to 10 working day turnaround but we have been exceptionally busy hence you received your survey on the 11th working day.And we apologise we were unable to issue a printed version of the survey, but we operate a paperless office to help reduce our carbon footprint and our terms of engagement clearly state you will receive an electronic pdf version of the survey report.We hope the survey quality met your expectations nonetheless. All the best with your home purchase.The Administration Team Spartan Home Surveys LtdCoventry
26/06/2022
Review:Appalling service.Getting the survey took 3 times as long as stated. During the waiting time I contacted them several times for an update and was completely ignored.After totally giving up hope that I would ever get the survey, or my money back, I received the survey. It is ridiculous. The issues stated are so superficial and banal that the whole survey is utterly useless. I seriously do not recommend this company to anyone at all.
Response:
Apologies Izabella we had a surveyor leave the company due to unforeseen circumstances which contributed to the delays. However, we are now back to full strength in your region with the arrival of a new surveyor.Stoke-On-Trent
27/04/2022
Review:very good professionalvery prompt response
Crewe
21/02/2022
Review:They did a thorough report of the property. We got it a couple of days late due to technical issues on their behalf. They mainly communicate through email, which didn't bother me.
Birmingham
18/01/2022
Review:I found their service to be of a high quality. The survey report was very comprehensive and included lots of photographs. I received the report within 72 hours of the appointment. So I am happy to recommend.
More InformationRICS Home Survey Level 2
The Level 2 Survey, previously known as the Homebuyer Survey, is recommended for conventional houses, flats or bungalows built from common building materials and in reasonable condition.
Your survey report will include advice on repairs and ongoing maintenance, including issues that need to be investigated to prevent serious damage, any legal issues and information on location and local environment.
RICS Home Survey Level 3
This survey type, formerly known as a Building Survey, the Level 3 is recommended for older or run-down properties or homes that are unusual or altered. The survey includes a thorough inspection and detailed report on a wider range of issues, including visible defects and potential problems, in addition to an outline of repair options.
Snagging Survey
A snagging survey is perfect for those purchasing a new home. Our chartered surveyors will visit the property and provide a visual inspection of the inside and outside of the property.
We will discuss our findings, and provide you with a detailed snagging report that explains in detail our findings. This survey can highlight any issues with the property that need to be addressed before the purchase is complete.