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Good except for not being kept informed on a regular basis
The only good thing I can say was that they were prompt in response. The rest was awful. Sadly we had to do most of the legwork in making sure all necessary details were checked with regard to any documents. If we hadn't picked up the issues, their errors would not have provided adequate legal and financial protection and potentially could have cost us hundreds of thousands of pounds. Getting straight answers out of them was like getting blood out of a stone. They made the whole process much more chaotic and stressful for us than it needed to be, especially on exchange day and again on completion day. In our opinion, they did not do their jobs properly, and made a plethora of mistakes through the duration of the purchase. The service was humanless, and don't even bother with the app - because they don't. We would not recommend them under any circumstances.
Very good delt with all enquiries in a timely manner complete in a 10 week period
Areas CoveredBolton (BL), Liverpool (L), Leeds (LS), Manchester (M), Stockport (SK), Warrington (WA)
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