Welwyn Garden City
Very friendly efficient service
Great service, thorough quoting service, good pricing.
Team was on time, and worked diligently throughout the day.
No items were damaged, nor any walls etc on the way in or out. What impressed me was the team communicated well and worked strongly together.
Very pleased. Turned up early. Very professional.
Great service, very quick the move was completely seamless just as we went back into lockdown. Thank you!
Very hard workers. We felt like we had the A-Team of removal men.
Fantastic service from start to finish. Price was great and the move was completed professionally on the
Very efficient service. Peter and his team were great to work with. I'd recommend EJ Moves to a friend.
Being my 1st removal i will say one word Amazing, Superb!!!
Absolutely amazing guys helped us move. A very long and potentially stressful day was made so much easier. They had a very long wait, didn’t complain or moan once about being left in their van for hours, and moved everything with a smile! Items were packed properly and moved about with care and attention as if it was their own. Would definitely recommend to everyone- beat all other Companies on price and couldn’t be happier.
Fair price. Had 3 removal men, all of them extremely helpful, made the move nice and easy, excellent customer service. Would recommend.
The service pre move was excellent and they were very accommodating and the team on the day were brilliant. Takes the stress out of the whole - definitely money well spent.
Fabulous service . Peter and the team are best in class. Will use again.
The communication before the removal date was very understanding and flexible.
On the day the team arrived on time worked efficiently and with care.
I will definitely use their services again.
Fast, friendly and very courteous. They made a stressful day very easy and stress free. Thank you.
Cannot fault them at all. Called me before to ensure I was ready and the two lads were so careful with the packing. Great service. I would highly recommend
The 3 guys who came with two transits were brilliant! Couldn’t fault at all . Friendly and accommodating. And had other quotes higher priced . Very satisfied
The 2 men could not have been nicer or more helpful nothing was too much trouble, the only downside was the van was not quiet big enough so we had to do two trips, it was only around the corner but at the end everything was a little rushed.
Fantastic company! 2 really nice guys made my moving day a breeze! Would recommend EJ MOVES and Peter every day!
Did exactly what they said, for the price, kept us informed.
They were wonderful. Efficient , polite and really hard working. They definitely took the stress out of moving. Would highly recommend them.
Very professional service provided with excellent price. I would highly recommend EJ Moves
Everyone was extremely helpful, kind and efficient - thank you so much
Fantastic guys that moved us, really great! really accommodating and ensured everything was sorted on the day, turned up on time and would highly recommend.
Absolutely excellent service and super friendly removal team. They were on time, trustworthy and worked really hard all day. Great job! I am not planning to move again but if I do I will use EJ Moves again.
They were absolutely fantastic, friendly, helpful and all went above and beyond
We would highly recommend the service that we received.
Audrius and Antanas were very friendly, professional and efficient. They ensured that our house move was as stress free as could be.
We wouldn't hesitate to recommend EJ Moves to friends and family.
Superb service from beginning to end. Flexible, timely, quick and very good value for money.
Used these for a move from outside Brighton to Liverpool and cannot recommend more highly. The three lads arrived on time and were extremely polite and asked lots of questions re what was being moved.
Upon arrival they then seamlessly unloaded everything and ensured it was all placed in the correct rooms and ready assembled where necessary.
Would definitely use again.
Great service from start to finish! Would highly reccomend EJ moves.
Best moving company ever. Very professional and friendly staff. Moved everything without a hassle. Recommended all the way and will definitely use again if the need arises. Thumbs up
EJ Moves made my moving experience really simple and easy. Great value for money and really hardworking and efficient on the day, would definitely recommend
I was chased by this removal company to choose them! Having chosen them I was sceptical that they would manage the job.
However, I was absolutely delighted that the two guys who did the job did it in an incredibly efficient manner and were constantly polite and courteous.
Very many thanks and a Happy Christmas!
I do not know about the company, only about the people who helped us on the day, Andreous and Marios, as they were very personable, very polite and provided an excellent service.
This rating is about them
Great service. A little error early on with the booking was very quickly sorted. On the day the guys were quite splendid and wouldn't even let me help, real power houses.
If I had one improvement to make it would be a method of payment being set up prior to the day as being presented with a photo of a credit card to pay to is a little disconcerting.
An excellent service.
Two men turned up in a 2.5 t van, as arranged.
They dismantled beds and wardrobes, pack the van with dozens of boxes and took it to the new house. The van was unloaded, the beds and wardrobes re-assembled and the boxes placed in the rooms indicated.
We returned to my old house and loaded the van again.
The entire job took 8 hours. I was very pleased.
Fantastic experience! Having moved myself on many occasions, this move was a breeze! The two guys were friendly, polite and so helpful. Would definitely recommend the company.
They were very good, great communication and they worked tirelessly on what was a very long day.
Polite and helpful staff. Superb.
Very thorough service, even though it took longer than anticipated due to heavy traffic on M1. Friendly, obliging and willing chaps with no complaining!
Excellent service from start to finish. Prompt; polite; helpful; and made moving day smooth and stress free.
No complaints. Went very smoothly.
We had an extremely stressful moving day with severe completion delays. EJ Movers were excellent, organised and understanding.
When the removal team turned up, I was already stressed, but they were amazing! So polite, friendly and hard working, I really couldn't believe how quickly they moved everything and we had a LOT of stuff to move. They were also really good despite our move being complicated as we were moving out of our parents' homes in multiple locations, with stuff stored in garages, attics, several rooms across the houses, but they did it all with a smile. I am so glad we chose them and I highly recommend them for anyone wanting a stress and hassle free move.
Very professional and fast. I would definitely recommend them.
My partner and I were amazed at the professionalism and sheer hard work the guys put into our move! It was a little walk from the truck / van to the flat we moved into and they didn't huff or complain once!
They dismantled and rebuilt all the furniture where we wanted it, all our property arrived in exactly the same condition as when loaded and the service was prompt and on time.
Can't reccommend these guys enough, truly excellent service!
Great duo that had our entire office moved within a few hours.
Very impressed with how smooth it all went.
Amazing team... very hard working on time polite helpful and extremely careful throughout the entire move.
Wish I could tell everyone that's about to move to use this company !!!
Well done guys you were the best !!!!!
Made everything easy. Removal guys really friendly and helpful. Checked in with us all through removal to make sure we were happy. Great service.
No home survey was done so not all effects would fit wanted £600 for extra trip.
I used my own car instead. Movers where excellent just the sales guy was unreasonable.
A couple pieces of furniture had some minor damage, but on the whole the service was very good.
Van was a little too small and had to leave some stuff behind at last min. The guys were very good tho and did all they could but the truck was full to the brim.
Excellent professional work and flexibility. Highly recommended
Very quick ,handled items with care
Very efficient service. Good value for money.
Overall, a good experience with the company. They were careful with the furniture.
Everything went very good. Good value for money.
The two guys on moving day were courteous, well trained, and took good care with all of the items they were moving. They were also quick to travel the 300 miles to my new address, which helped shorten a potentially very long day.
The guys who were helping with the move were great. Very understanding and helpful. Got all the furniture in safely. No damages. Very careful and all done in time.
Worked very hard.
The guys did a good job . Didn’t have to tell them again, trustworthy honest guys
Expensive but most others were not available on this date.
The 2 guys were great! I really mean it! Really on it in terms of getting it done as quickly as possible and also really friendly. Both worked really hard as well.
Unfortunately made a hole in a wall whilst moving my sofa as we were having trouble dismantling at first.
Would recommend to a friend
Put old lady in danger by refusing to wear covid masks. Liked saying 'no' to requests. This destroyed the polite, helpful and responsive service from Peter in head office.
The person I liaised with in the office (Peter?) was very polite, helpful and response. I cannot fault that part of the service.
On the day the van turned up on time. Unfortunately everything was too much trouble for the 3 men that came with the van. The first alarm was that the men refused to wear masks even though they were moving house for a 96 year old lady (!!!!). They seemed to have no thought of keeping her covid safety in mind.
They were also super quick to tell me what they couldn't do. When I asked them to move a medium sized pot plant, they said 'we don't do that'. When I asked them to take the back off a sofa 'we don't do that'
They did the basic service efficiently enough, but were very quick to say 'no' enthusiastically when asked to do something even slightly out of the ordinary. In fact, 'no' was their favourite word of the day. But for me, putting an old lady at risk by failing to wear a mask. That was unforgivable!
Quote created over the phone, make sure that you run through everything as the Vans provided were not large enough so we had to make 10 runs in the car. making the day more stressful than it needed to be. Also check what assemble and reassemble means, I ended up doing a lot myself. Guys very hard working and did a fair job.
Great manager, didn't come to view to quote, all done over phone. Was told a big truck would do the move but two vans turn up. We ended up having to hire two vans to move the rest the removal vans couldn't take. Manager did give £150 off but that didn't cover what we had spent out.
The day was very stressful as I got a quote for a small two bed flat with no appliances or bedroom furniture to move. It was inline with other quotes. A list of items was provided but not in full detail and I have never had to do this with any previous move or company. On the day they half loaded my belongings and then refused to do the rest until I spoke to the office who didn't come back to me straight away so I was very stressed. They actually hadn't even loaded everything that was listed. Then charged me extra. I have never had this with any other removals before. They also said they don't wait and I explained its a normal move where we need to wait for the completion of the sale around lunch time and they proceeded to try and charge me per £50/hour. In the end i did pay more than the quote because I just wanted it sorted but it was more the stress of the situation that was a problem to me. Being a single woman moving on her own it was unnecessary stress. They should have priced the job properly to start with and come to the property and worked out what was being moved.
Was running late. Promised 2 vans at 9am 2nd van did not turn up till 5. Staff did not speak fluent english was hard to explain and understand. I ended up packing half the house before and while they were there. Over priced would of been easier to hire a van myself.
A company who refused mid-move to move all my belongings until I paid them another £120. Office guy shockingly bad holding me to ransom and the mover chaps that turned up were continually on their phones, rude and ignorant. I would never recommend this company to anyone as quoted one cost but got the schedule wrong and the date of move causing me a real headache and on the day all hell broke loose with the movers.
On arrival, 2 men with no uniform arrived and asked to be shown what needed to be moved. They were not cautious and unfriendly until my husband asked them if there was a problem. They informed us that they will not be carrying anything that is not on the list and that this was according to their terms and condition.
I didn’t have any hope of moving everything as they stalled at any opportunity they had, for example, they sat in their van using their phones at every opportunity.
I was encouraged after eventually speaking to their manager Peter who took the remaining payment but seized communication even before the move was complete.
In the end, they dismantled my back garden table and trampoline and damped them in my backyard without reassembling and left my daughter’s slide in the old property and stated that it couldn’t fit.
I took pictures of my backyard and have made several attempts to contact Peter or Ejmoves on phone and email without success.
I would not recommend Ejmoves to anyone. Please do your research before you hire.
They told us to pay a £1280. For a full packing service. After delivering our possessions a day later and we slept on the floor in winter night without our belongings they requested we pay £300 extra to what they quoted us.
Then threatened to take our stuff after we raised a complaint
Communication was horrible.
They will bring boxes so little a cat wouldn't fit in.
Left some of our possession behind.
The frustration they caused is in our moving has been unbearable.
Incompetent and dishonest.
Sent a team with no equipment.
Attempted to increase the price during the move.
Refused to acknowledge serious damage they caused or provide insurance details.
Pursuing them legally.
Turned up late, all the guys were pleasant enough but English was not their first language, we asked them not to take some bags and they took them anyway (despite leaving them in the downstairs loo with the door closed). We then trusted them to take our belongings and store them for a week. This was a mistake. On their return (when they eventually turned up) only one of the crew was the same as the removal. They then tried to deliver items that weren't ours back to us, damaged our walls on carrying items back upstairs and put heavy item,s back in the wrong places and myself and my husband then had to try and move once they had left. Our items that were missing were lost and after trying to claim back for the items they told us we were lying and the items had never been there in the first place (it was a set of ladders and a bicycle stand - hardly items you would lie about) the claims procedure was laboured but eventually had our money for walls to be repaired and our replacement items once we had threatened legal advice. I would not recommend them to anyone
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