All Moves UK Ltd

All Moves UK

Superb
based on 28 reviews
member since September 2018
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Reviews & Ratings
Customer Reviews
  • Laurence Piper

    Nottingham

    5/01/2024

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    excellent all round. quickest to quote. moving day was efficient, Tyler and his team were professional and friendly. top service.

    Response:
    Thank you so much Laurence, we wish you all the best in your new home :)
  • Kim Harford-Smyth

    Derby

    10/11/2023

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    Amazing experience from start to finish!! Big shout out to Taylor, Shaun and Couran . . . worked tirelessly all day and always checked in with us at the new property to make sure everything was going in the right room! Have already recommended to some friends moving soon!

    Response:
    thank you for leaving a review, and at last your in your new home
  • Samantha

    Nottingham

    21/07/2023

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    Absolutely fantastic, nothing was too much trouble. Worked so hard. Very polite staff , worked non stop for the whole day. Couldnt ask for more. Would definitely recommend

    Response:
    Hi Samantha, all the best in your new home
  • Didier

    Nottingham

    19/07/2023

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    We used them last month.They were friendly and efficient from the day they quoted us.Really easy to communicate with and quick to answer questions.On the day of the move they were on time, really friendly and took care of our belongings and no nasty surprise.Nothing was broken and everything was moved to where we wanted. Would you again and do recommend using them.

    Response:
    thank you for your kind word
  • Carly Beardsall

    Nottingham

    7/07/2023

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    Great price and great service. Would 100% recommend.

    Response:
    Thank you Carly
  • Michelle

    Nottingham

    1/07/2023

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    I am thrilled to share my extremely satisfying experience with All Moves UK Ltd. Their service exceeded all my expectations! From the moment I contacted them until the final box was unpacked, they showcased professionalism, efficiency, and expertise. The team arrived punctually, well-prepared, and handled my belongings with meticulous care. They worked swiftly, navigating through tight spaces without causing any damage. The staff was friendly, accommodating, and their customer service was top-notch. All Moves UK Ltd made my move stress-free and seamless. Highly recommended! 5 stars!

    Response:
    Thank you Michelle, enjoy London
  • Peter Abrahart

    Nottingham

    17/06/2023

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    Absolutely fantastic. I've moved house lots of times and there always seems to be some issue in the past... either the vans late, the workers are shoddy,something goes missing or they drag out the time to go over another hour...not All Moves UK! Fast, friendly service. Very professional and a great pair of chaps helped us move. Polite, respectful and nothing was too much for them to do. We felt happy, at ease and looked after. They finished well within the quoted time and we were so happy with everything. Highly, highly recommend especially if you've had your fingers burnt in the past like us.

    Response:
    Thank you peter, we will see you on your next move ?, all the best, and thank you for spending the time to leave a review,
  • Rose

    Nottingham

    16/06/2023

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    Excellent service provided by both Leanne in the office and Sean and Tony on moving day. Had a FaceTime consultation to see how much there was to move and lads worked like troopers on moving day to get everything done in less than 2 hours. All goods transported carefully and put into the rooms Id asked. Cant fault and would definitely use again. Not prohibitively expensive either.

    Response:
    Thank you rose for your kind words, all the best for the future, All moves Family
  • Adam

    Nottingham

    15/06/2023

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    They worked really hard on the day but are inadequately insured. They smashed loads of our stuff up and refused to pay for it by trying every trick in the book to excuse themselves of any responsibility, even though bailment law in the UK means they are at fault.

    Response:
    We did not damage anything, the boxes where thin and crushing even when lifting, i am surprised not more got damage as we have photos of packing, you excepted in good will £25 on email then did this, hence retracted my good will offer, then you sent an email saying you would retract review if i gave you the money and we wasn't trying to diddle you, we have email proof, of this, and if it was £100s of pounds off damage, why be very happy with £25, so this is not a true reflection of the service we offer, and hope customers read our reply as always two sides to every story,
  • Sammy Petros

    Nottingham

    10/06/2023

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    All Moves were fantastic! They made the day so smooth and painless. We thought it would be super stressful, but they made it so easy and the service they provided was great. All the guys involved were incredibly professional and polite, and they went above and beyond with everything they did. Would 100% recommend to anyone looking to move house!

    Response:
    Hi Sammy, glad it wnet smooth for you, happy memeories in your new home
  • Liam Wickham

    Nottingham

    6/06/2023

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    From the initial visit to price up the move, to the team and their care and professionalism, I would say that All Moves was the best experience I've had. Having moved way too many times in the last ten years for my job, with a family in tow, that says something.They only had a week's notice and nailed it. These are the sort of people you don't just trust with your precious stuff, but you'd like to go out for a drink with them afterwards.What was good? Well, they turned up when they said they would, the guvnor of the team was confident and well organised, nothing was damaged or lost, they were thorough and careful, they actually unpacked half the stuff a day early to make sure I'd have a mattress to sleep on, they were clearly interested in making sure the job was done right.10/10 would use them again without hesitation.

    Response:
    It was such a plesure dealing with you, hope you and your family enjoy your new home, and you enjoy your next venture
  • Lexi

    Nottingham

    1/06/2023

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    Great company for removals. Really helpful and efficient. Lovely team.

    Response:
    Thank you so much for the review Lexi!
  • Nicholas Teasdale

    Derby

    29/05/2023

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    The best quote I received by a country mile, office staff were responsive and helpful, removals lads were efficient and professional on the day despite a long haul for them on a Saturday down through central London. Couldn't have asked for more!

    Response:
    Thank you so much for the great review! We hope you are settled into your new home!
  • Carol Smith

    Nottingham

    25/03/2023

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    Very professional came early carefully and quickly packed everything and unloaded to relevant rooms at the new house. Nothing damaged at all very friendly and helpful would use again.

    Response:
    Thank you very much Carol, we wish you all the best in your new home!
  • Howard Benson

    Nottingham

    21/11/2019

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    Said that I could return the boxes flat packed to their store for a refund of A?2.00 per box. When we telephoned them to get address so we could return them we were told that their warehouse was no longer there and we would have to pay A?12.00 for them to collect. When we remonstrated they put the phone down on us. We had to phone up a second time to another number and was told that the representative was in the area the next day and would arrange for collection. We did this and mentioned what had happened and all he said was it had nothing to do with him. Very disappointed and we would not recommend them to anyone.. I feel that I was conned.

    Response:
    Dear Howard, thank you for your feed back, we never say you can return boxes yourself as our warehouse is not manned, we are the only company that offer a buy back in the area on boxes, and to be honest to swear down the phone to a female member of staff and then to call her a nun because she refused to talk to you till the swearing stopped was very unprofessional, your welcome to listen to the recordings if you wish, i was on your move everything went to plan we went over and beyond and no damage plus lent you close rails, i do feel this is very petty review.
  • Graham

    Nottingham

    2/11/2019

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    I could not have been more satisfied and have left an appropriate review on their website. I could recommend them with absolutely no reservations.

    Response:
    Thank you Graham for your kind words
  • Cathrine

    Nottingham

    3/10/2019

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    Fantastic move! The guys were patient, funny, hardworking and above all very accommodating. Moving a family of 5 including a 5 months old baby. Big thumbs up and I hope I never move again, but if I ever do, it will be these guys!! Cant thank you enough. A million stars of i could have them.

  • Kevin

    Nottingham

    17/04/2019

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    Top blokes worked really hard! Would recommend to anyone

  • Chrissi

    Nottingham

    21/02/2019

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    Really helpful and accomadating. Professional, efficient and friendly. Gave advice throughout the day as requested. Made the process painless (well as far as it can be). Happily use again.

  • Cristina Ribeiro

    Nottingham

    28/01/2019

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    They were efficient. Although they had to go to a second floor with no lift and carrying some heavy boxes of books apart from the furniture, they were always polite and nicely chatty.

    Response:
    Thank you
  • Jayne Bray

    Nottingham

    26/01/2019

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    Was not happy when they turned up way to early as was not able to gain admittance to the property till 9.30 so nothing was disconnected.
    They sent to small a van so had to leave a lot of my property behind as we could not get any more in cars.
    Make sure you give them a detailed list of what you are taking in writing as because I did it verbally half of what I wanted to take was not on the list the driver had

    Response:
    Thank you for your review, we are going to get negative reviews as move thousands of customers a year and we are only human, but to answer some of the above, all quotes are based on info you give us without a visit which we prefer, the system we use is fail safe and there is no way we can miss items off, plus return the inventory for you to view there was no set time of arrival and on booking we always say we arrive between 8/9 am. We are sorry you feel this way but we have listened to recording and the inventory is correct to what we had listed.
  • Sean Caves

    Nottingham

    26/01/2019

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    Nothing was too much trouble for the team. They were very friendly, polite and very hard working. Our move form Nottinghamshire to West Sussex was handled with the greatest of expertise. I would not hesitate to recommend All Moves UK. Super!

    Response:
    Thank you Sean, team on the two days say they had a great laugh with you and loved your humour
  • Esther Hamilton-Dick

    Nottingham

    17/12/2018

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    Absolutely brilliant team turned up on the morning bright and early, moved a great speed and never complained about anything (even when we changed our mind about the location of a very large piece of furniture). We will definitely use them again, and have recommended them already to friends.

  • Steve Johnson

    Nottingham

    8/11/2018

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    Fantastic friendly and helpful team....

    Took the stress out of the day.

    Response:
    Hi Steve thank you so much for your kind words, helps further customers and give them more peace of mind when choosing their mover,
  • Rachel Hutchings

    Nottingham

    27/10/2018

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    All Moves UK Ltd were brilliant. From Gordon who came to do the quote, Mandy in the office and the three lads on the day, everything was done with a smile and a laugh. A special thank you to the lads who dismantled and put my daughters Ikea loft bed back together again. Great value for money, half the price of other quotes I got. I would definitely recommend and will be using again.

    Response:
    Thank you Rachel for your fantastic feedback, we will pass this on to the team and Gordon. We wish you all the happiness in your new home.
  • Rachel Haywood

    Nottingham

    11/10/2018

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    The whole set up was professional from start to finish. All the lads were friendly, polite and extremely hard working. 100 % would use again

    Response:
    Hi Rachel, thank you for your kind comments
  • Angelina Timson

    Nottingham

    22/10/2017

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    I have recommended this efficient helpful and empathetic removal company to two family members for their house moves already. 5 star treatment well done!

  • Paul Unwin

    Nottingham

    17/06/2017

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    They did the job very well. It was only an apartment but I was out and in my new home within 4 hours. Very professional and expertly done.

    More Information

    Areas Covered

    Derby (DE), Nottingham (NG)

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