Berks Removals

Berks Removal Ltd

member since June 2022
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Reviews & Ratings
  • Dawn Mackney



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    The removal men were absolutely amazingly brilliant hard working Office staff however - what can I say that's printable?? awful horrendous disgusting behavior!!!!!! On video quote I was told 3 to 4 vans needed The day of removal only 2 vans arrived (moving over 100 miles away)When queried they said Id have to pay big discounted price of 500 for another van (which I had to do)Im now having to pay to hire another can myself and 2fantastic friends to move the rest of my stuff. Please avoid at all costs In my opinion they are an awful company to use They said theyd send a third van however wouldnt unload until I paid My advise steer well clear - very unprofessional Even the manager was horrid STEER CLEAR at all costs thus site is set up to be able to help people at a very stressful time in their lives - my stress levels were definitely through the roof and many tears shed

    Hi mam, I I sincerely apologies for your disappointment toward us. I looked in to it and get to know that the quote we send you via mail and text was correctly followed. We provide you in written form that on the day of move 2 vans will be provided. And on the survey day, the stuff you showed according to that we gave you a written quote since, as you are aware, nothing in business is ever provided orally; instead, everything is done in writing by email or text, allowing for later proof. You are saying that in verbal our survey man told you of 3 to 4 vans and i check on my side nothing happen like that. Thanks!
  • Ruth Mullen



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    Excellent service nothing was to much trouble. Made a stressful day run very smoothy.

  • Heather Jenkins

    Hemel Hempstead


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    Value for Money:
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    Appalling company. Worst move in 40 years. They will tell you anything to get your business. Once its too late to switch movers they will tell you the complete opposite. I specifically asked if they took credit cards and was told yes in email. Two days before the move they said no. It put me in a horrible place financially. The person who conducted the survey came to my house. I received a quote. I was happy with the quote as they were the lowest of the 5 movers. On the day of the move they showed up in a tiny van that was far too small for the contents of my house. I know the contents of my house. I told them they is no way this will fit. Four hours later I was right. They charged me double the quoted price for another van. They blamed me for having to get another van and said we told you in email what type of van. I dont know vans! How could it possibly be my fault when I didnt conduct the survey? They said its common and happens to a lot of their clients. Well, in a professional moving world that doesnt happen. They used second hand dirty boxes as well.

    More Information

    Areas Covered

    Guildford (GU), Harrow (HA), Hemel Hempstead (HP), Kingston-upon-Thames (KT), Oxford (OX), Reading (RG), Slough (SL), Twickenham (TW), Southall (UB)

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