BMS Transport

BMS Transport

Superb
based on 82 reviews
member since June 2016
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Reviews & Ratings
Customer Reviews
  • Anthony Mechery

    Croydon

    24/09/2022

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    Online search by internet.Telephone call made by company to me after details were put at website

  • Amy Chawner

    London South West

    29/08/2022

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    Very professional, helpful & courteous

  • Matthew Russell

    Sutton

    8/07/2022

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    Happy to pay that money as it all ran very smoothly and took the stress away on the dayWas disappointed that the packing materials i'd paid for didn't include bubble wrap.

  • Ping Li

    Twickenham

    22/06/2022

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    They have carefully calculate my household items and charge with a reasonable rate. Their staff was doing well to deliver my goods, I am happy with their services.

  • Sultan Ali

    Croydon

    30/05/2022

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    Amazing company!The movers were great and nothing was too much trouble.Didnt moan or seem frustrated when the mrs started her "specific" requirements.Didnt moan when she asked them to move items from one place to another.Overall 100% happy and would deffo recommend.

  • Michele Watkins

    Croydon

    19/05/2022

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    Having chosen BMS for the professional way they handled the quote I am really pleased I chose them. The team who packed worked really hard despite the limited space in the flat. The same team delivered the next day and re-assembled furniture. They even undid my new matress and put it on the new bed.This team deserve more than 5 stars

  • Alison Jones

    London South West

    13/05/2022

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    Very good indeed overall, polite and helpful and efficient on the day. They asked to come earlier than scheduled, but that was fine. Went above and beyond to help with a problem washing machine at the new house. I'd recommend them.

  • Andrew Black

    Croydon

    19/04/2022

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    Via Internet, and then calling the BMS Transport for a estimate on my move. The whole team from Customer Service through to the 4 Guys were friendly and very professional. Arrived on Time ,Packed and moved completely into my new residence within 6 hours

  • Jonathan Day

    London South West

    21/03/2022

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    Price was higher than competitors however BMS were the most helpful in terms of pre-sale support. The move itself was exactly as described, quick and efficient.

  • Ian Wookey

    Sutton

    11/03/2022

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    Excellent company and very friendly and helpful staff. We had a move of 60 miles and three bedroom House. All our furniture was safely in our new place by 3pm on move day. Thank again guys!!

  • Susan Lobo

    Croydon

    3/03/2022

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    Although they were late they completed all removals fast and were friendly and answered all questions I had. They also were quick in unpacking all items to the new house and took good care with my furniture.

  • Sharon Cranwell

    Croydon

    15/02/2022

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    They were fantastic, from the first conversation through the whole process, they were efficient, courteous, helpful and careful. We had a team of 6 people initially to pack and load the van and a team of 3 to unload and place. We had a big move from London to Yorkshire and it was done over two days. The process was as stress free as possible (moving is never stress free). On the moving day they arrived at around 8:30/9am and our house was packed and empty by 12:30 - for reference we had a 3 bedroom property, we boxed most internal items ourselves before hand and we had BMS pack the entire summerhouse and sheds (separate listed charge but worth it) They came with plenty of extra bubble wrap and cardboard boxes for many of the items we had not packed due to size or the little things we forgot. They also packed the wall hanging TVs and these were very well packed. On arrival to our new home, they put items exactly where we asked and were happy to move items into a different room on the odd occasion we changed our mind. Over all we were impressed with their service, communication and wouldnt hesitate to recommend them.

  • Gillian

    London South West

    15/11/2021

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    They were amazing. The removal team were great polite and worked very quickly, with no hitches. Could not possibly recommend them highly enough. If l have any other removal to be done this company would be my first port of call.

  • Vickie Rampton

    Kingston-Upon-Thames

    1/09/2021

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    I couldn't recommend BMS enough. From the initial video calls to unloading everything 600 miles away, the communicationwas excellentand everyone involvedwas very professionalbut friendly. We couldn't have done the move without you!

  • Marcos Perez

    London South West

    30/08/2021

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    I would recommend this removals company because they showed professionalism at every stage and they made the moving experience be very straightforward, while offering a competitive price.

  • Andrew Knight

    London South West

    28/08/2021

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    The guys were very professional, courteous and careful. We went with the full pack service. Everything was very well packaged and safely transferred.Would definitely recommend!

  • Tony Ellery

    Sutton

    27/08/2021

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    Efficient Courteous, Hardworking. Communication before the move date was excellent.The team were very organised and we were surprised how quickly they loaded up.They arrived at 8:30 and were ready to drive to our new home by 10:15 Unloading went very smoothly and they didnt tire. Everything was put carefully into the right rooms.We would definitely recommend them to friends and family. Money well spent

  • Dalia Shaker

    London West

    3/07/2021

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    The guys were great friendly professional and knew exactly what they were doing. So glad I chose them

  • Peter Hill

    Kingston-Upon-Thames

    29/06/2021

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    Their staff were polite, professional and helpful.

  • Olivia

    London West

    18/06/2021

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    Very professional service but just to note, my move was a very simple one. I did not require help with packing and had very little furniture to be moved. On the move day they were very punctual, loaded the van swiftly and there were no problems in transit.

  • Jerry Plant

    London South West

    16/06/2021

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    Efficient, easy to deal with, friendly, hard working and competitively priced. Would recommend unhesitatingly.

  • Sami Sami.khleif@Gmail.com

    London South West

    1/05/2021

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    Great service: everything was well clarified upfront and the moving crew was efficient (but careful with fragile items), and friendly.

  • Adriana Lessa De Miranda

    London South West

    1/05/2021

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    Excellent, efficient service, highly recommend.

  • Daphne Putland

    Twickenham

    28/04/2021

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    I moved to the UK last year and used BMS to move my furniture and effects from long term storage into my new home. Their service was outstanding. The crew were friendly and professional in their handling of my goods and assisted with the removal of the export packaging. This was particularly helpful when it came to unwrapping the larger items of furniture and crated mirrors, and putting the former in place in the relevant rooms. The move was completed in less time than was anticipated and was actually an enjoyable experience. I am happy to recommend the company to anyone looking for a removal service.

  • Inga Vesper

    London West

    24/03/2021

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    Just fantastic, couldn't have asked for better service.

  • Christopher O'brien

    Twickenham

    20/03/2021

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    Charged premium prices for sub standard services.
    Promised certified removal staff, full inventory and a standard of packing that would make our unpacking a little less stressful. Got nowhere near that level of service. Boxes routinely just had stuff thrown in to them, paper wrapping was a mess, in some cases a single sheet for glassware with no cushion, mixed up packing across multiple rooms. No inventory taken whatsoever despite being told there would be during contacting - this was explained on the day because they don't take inventory if it isn't going in to storage... But half of it did go in to storage for 2 nights before the move. Thankfully there wasn't much damage to the furniture, what little damage there is isn't really claimable, but for the price I was paying I think any damage is unacceptable. During negotiations I was quoted a price that was absolutely ridiculous. Got about 20% taken off just for asking "what else can you do". After that it was still the very high end of pricing which would have been ok except for the quality of service.

  • Philip White

    London South West

    4/03/2021

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    Excellent. Professional. Timely. Friendly. Efficient. Cannot fault.
    Thanks!

  • Katriona Stanford

    London South West

    22/02/2021

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    Polite and flexible. I particularly appreciate the care they took with my furniture, protecting the tabletops, bagging up the fabric sofas etc.

  • Conrad Free

    Twickenham

    29/01/2021

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    A s good as it gets - value for money and hugely responsive.

  • Sim

    London West

    13/01/2021

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    I would highly recommend BMS - they were extremely professional, efficient and courteous, and all went smoothly on the day. We were amazed at how quickly and effectively the team packed up our flat and made the day a breeze for us, including navigating around a scared cat in the new house. We felt very comfortable in their hands and would gladly use them again.

  • Marzia Valente

    London South West

    10/01/2021

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    The workers who came to help me move were simply fantastic, hard working, friendly and fast. They got the job done in two hours while (considering the amount of stuff I had) I expected the move to take at least four hours.
    Ia??d recommend them to anyone.
    Thank you!

  • Gavin Quinton

    London South West

    1/01/2021

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    Unfortunately, I wouldna??t recommend this company. Poor customer service, turned up nearly 4 hours late, number of items damage.

  • Lionel

    Twickenham

    7/11/2020

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    They were very cautious on the day - they moved 30 boxes, sofa and table plus lots of plants. All in good care, it was for a 30-min fat drive.

  • Kevin Schrader

    Twickenham

    1/09/2020

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    They were Professional and very responsive. We had a good overall experience.

  • Bradley

    Croydon

    27/08/2020

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    Very efficient. Gents were very good and got all of our move completed without any issues.

  • Michael Connolly

    Kingston-Upon-Thames

    6/08/2020

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    First Class, an excellent service.

  • Charlene Watson

    Croydon

    16/03/2020

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    We found their service on time and helpful

  • Sam Pulham

    Twickenham

    2/03/2020

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    extremely happy with the service I received. Liviv and Ciprian took excellent care when moving my things and they were polite, friendly and put everything where I wanted it to be

  • Jo Diss

    Kingston-Upon-Thames

    2/02/2020

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    Great service on the day, very helpful and knowledgeable people that helped pack and move us into storage

  • Helen Laycock

    Croydon

    8/11/2019

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    Brilliant service was on time and delivered in good time

  • Shelli Fong

    Twickenham

    24/10/2019

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    The men who came were professional. Our move went smoothly.

  • Joao

    London South West

    29/09/2019

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    The moving team was very good, careful, thoughtful and quick!

  • Dario Poloni

    London South West

    24/09/2019

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    The removal was flawless, a hard working and friendly bunch of guys who got everything done quickly and efficiently. My only issue was insurance, the inclusive cover was so low - maximum claim of A?40 per item I think - that additional insurance was a necessity, putting the cost up.

  • Emily Beecher

    London South West

    19/08/2019

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    Brilliant from the first call to the last box being delivered, everyone was so helpful & kind. Really really pleased!

  • Lee Reuter

    Kingston-Upon-Thames

    25/06/2019

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    first class service from a first class company

  • Steve Furminger

    London South West

    29/05/2019

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    Excellent service end to end. The team on the day were exceptional, polite and were extremely helpful, i will be using them again on my next move.

  • Paul Waterman

    Twickenham

    24/05/2019

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    Very professional from the start to the finish: all communications, quote, provision of moving materials and the care and speed of the guys on the day. Brilliant, would highly recommend.

  • Claire Carter-Norris

    Twickenham

    10/05/2019

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    BMS Transport - You will not find cheaper with the level of professionalism that they offer.

    On the move day we had 2 guys with a large luton van turn up. They were amazing! Nothing was too much trouble for them, and they kept telling my husband to just leave it to them. They worked so hard and were very pleasant.

    Overall we were really impressed with BMS Transport - great value for money. A lot of removal companies charge the earth but BMS didn't.

    We have already recommended them to friends.

  • Sara Quirke

    London South West

    4/05/2019

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    Communication with the office was clear and prompt. Joe and Siva were really helpful as we changed our plans a couple of times due to unforeseen circumstances. Adrian and the team were great - turned up on time, took good care of our stuff, checked to make sure everything was in the right place and were generally very good to work with. It was very well coordinated. Would highly recommend.

  • Ahmed

    Twickenham

    27/04/2019

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    Good professional service and friendly staff.

  • Ashley Deverell

    Twickenham

    26/04/2019

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    The 4 man team turned up on time. They were exceedingly friendly and introduced themselves by name.
    They then worked extremely quickly and efficiently to take all my possessions from the 4th floor to their van.
    They were tidy, clean and professional.
    They protected the TV with bubble wrap and put all the duvets into bags to keep them clean
    At the other end they were very helpful, fast and speedy. They even helped me with the washing machine and fridge freezer that were delivered separately.
    They took apart a wardrobe and did that with care.
    I would gladly use these guys again and would recommend them to anyone in need of a house move

  • Hana Skeete

    London South West

    10/04/2019

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    Easy process, no fuss. I paid the money they turned up and moved us simple. The men who turned up where good and friendly enough. Would recommend.

  • Kate Costelloe

    London South West

    26/03/2019

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    We were pleased with this removal company, from initial booking through to the day of the move.

  • Pallavi Kenny

    Twickenham

    7/03/2019

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    They were great; they turned up later than expected which caused a bit of a chaos with the cleaners arranged from another company therefore reduced the 1 star from them. Other than that they were brilliant! Special mention for Nishant who was the move co-ordinator and he was simply great.

  • Catherine Ridulfa

    Kingston-Upon-Thames

    16/02/2019

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    Fantastic communication prior to our move with Joe. The guys on the day were efficient and polite. Thank you, We were very pleased.

  • Vicky Cheng

    London West

    9/02/2019

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    Efficient way of evaluating how much need to be moved via video call. Great value for money and speed.

    Removal team paid attention to most of the details and communicate with us well. Will recommend. Great job!

  • Amanda Pregnell

    Croydon

    4/02/2019

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    BMS were great and I would definitely use them again. They were professional from the beginning and made our move so easy. Great company.

  • Darry Motashaw

    Croydon

    8/01/2019

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    Fairly smooth. Main problem was the team were very keen to leave even though it was only 3:30pm

  • Tracy Pizzanelli

    Kingston-Upon-Thames

    21/11/2018

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    Great team of guys, very friendly and hard working. Really impressed with everything from initial introduction right till the end of the move day. We always knew we were moving in two stages and have already booked BMS to help us again with the second stage. Will definitely recommend them to family and friends.

  • Vish Skinner

    Twickenham

    12/10/2018

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    Brilliant. Stress free, nice people. Great job all round!

  • Maxine Greep

    Kingston-Upon-Thames

    12/10/2018

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    Would thoroughly recommend them. Efficient, professional, polite and good humoured.

  • Stephanie Gironi

    Croydon

    14/09/2018

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    Everything was packed really well and the teams worked super hard on both moving out and moving in day, which were 12 days apart. Their quote was easy to understand and everyone I spoke to at their offices was really helpful. I cana??t recommend BMS enough. They took the stress of the removal out of what was an already stressful process. Thank you to each and every team member involved in my move.

  • Charlie Barker

    London West

    10/09/2018

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    Of the three removers that I had booked only two turned up and one did hardly any work all day leaving it all the the older man. The younger one was cocky and rude as well as doing no work. This meant that it took 7 hours to pack up a small two bedroom flat - and by the time they eventually got to the new residence they only had just under two hours to get everything in, meaning I and my partner had to help move - hardly what I paid for. They over-packed some items and under packed others leading to breakages. I would neither recommend or use this company again.

  • Laura

    London South West

    8/09/2018

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    The movers are highly professional and hard working. They were on time and very efficient. They offer competitive pricing although could be a bit more flexible with their rate so to tailor around customers requirements. I highly recommend them if you want a stress-free move.

  • Sue Harris

    London South West

    8/09/2018

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    All the guys on day one for the packing & day 2 for the moving were fabulous. They just got on with it. Stress free moving. Comms with the office were also hassle free.
    Not the cheapest we found, but you get what you pay for. Highly recommend this company if you want a smooth move.

  • Minal Sharma

    Twickenham

    5/08/2018

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    We paid for the pack and move service and BMS were excellent. Called us in the morning to tell us what time to expect them. They were quick to pack 4 hours in total for an entire house. The guys were friendly and very professional. The same goes for the moving day - we would definitely use them again and highly recommended them.

  • Anna Jones

    London South West

    1/08/2018

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    We had a very stressful moving day and the movers could not have been more helpful. Many thanks.
    It all turned out well in the end.

  • Gillian Curl

    Kingston-Upon-Thames

    31/07/2018

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    Excellent team - very professional and went the extra mile fighting with my over size sofa and building the bed! Would definitely recommend

  • Gloria Ghiselli

    London West

    21/05/2018

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    Great value for money. The guys were fast and precise and did not mess around losing any time. Great discovery, will use them next time too!

  • Denise Tester

    Sutton

    17/05/2018

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    The three guys that came on the move day was apparently brilliant, very helpful, knew what they was done and nothing to much for them . Would highly recommend them

  • James Edwards

    London South West

    17/05/2018

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    Professional service throughout. Very impressed

  • Brenda Woolard

    Croydon

    10/05/2018

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    Very efficient and polite team

  • Katherine Berich

    London South West

    20/04/2018

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    Great experience with BMS, well worth the cost - two experienced guys who dismantled and reassembled all our big items in record time!

  • Giorgia Trevisan

    London West

    1/04/2018

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    They were amazing: attentive, careful, patient and quick.
    They did a great job and I definitely would recommend them.

  • Alex Thomas

    London South West

    22/01/2018

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    Great guys, very fast and friendly. Worth every penny.

  • Kathy Cobb

    Croydon

    21/01/2018

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    The company were efficient and friendly.

  • Jeanette Brew

    Kingston-Upon-Thames

    7/12/2017

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    Excellent team, great experience all round

  • Oliver Priest

    London West

    4/12/2017

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    Good quality removal company who helped with the move and also returned to collect boxes and packing materials.

  • Nikhil Rao

    London South West

    8/10/2017

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    Disappointing.

  • Will Wallace

    London South West

    22/08/2017

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    BMS Transport helped make our move as smooth as possible. They took great care with our belongings, nothing was too much trouble and the team were a pleasure to work with.

  • Alex Amon

    Kingston-Upon-Thames

    27/07/2017

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    BMS Transport were amazing. They made what we saw as an incredibly stressful job, completely stress free. They were professional from beginning to end from the communication they provided throughout to the packaging, dismantling, assembly, and transportation. All of this was on one of the hottest days of the year and without any complaint. I would highly recommend BMS Transport to anyone looking for a removal company!

  • Muriel Dickinson

    Kingston-Upon-Thames

    14/06/2017

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    Excellent team lead by Joe and Keith. They worked efficiently and quickly
    Joe talked us through the process and everything went smoothly, better than expected.

    More Information

    Areas Covered

    Croydon (CR), Kingston-upon-Thames (KT), Sutton (SM), London South West (SW), Twickenham (TW), London West (W)

    Save Up to 70% on Removal Costs

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