We are a family run removal company first established in 1875. With branches across many locations across the South East of the UK, we can provide a professional home removal service to or from London, Kent, Sussex and Surrey.
Not only do Bournes Moves accommodate to moves across the UK, but we can facilitate to European and international moves as well. We can visit your home to carry out a survey to provide you with an accurate quote for the cost, or alternatively we can do an online survey for smaller moves.
We are a fully qualified home removal business with many years’ experience in the industry. Our Goods in Transit insurance will give you full peace of mind your items are looked after during the move.
They were a lovely really helpful crew, really friendly and helpful, we would definitely use Bournes next time
Very good moving from my address but not so good on arrival at my new one. Even though most items had where they should go on them we found many things in all different places including to indoor plants left out in the garden. Some items we had to move ourselves days later. It's not always possible to see where everything is going as you are to busy elsewhere. I got the impression they couldn't wait to leave. The following morning we found a broom a bag of rubbish left by our front door which they realised just as they were leaving was ours chucked outside. They started well, shame they didn't follow it through.
Bournes of Bournes Moves replied:
Hi Elizabeth, thank you so much for taking the time to leave some feedback. We're really sorry to hear that the delivery side of your move experience didn't run as smoothly as we would all expect. We appreciate you letting us know and will speak to the crew involved to understand what went wrong and to do some further training to try and stop this happening again in future. Thanks again and best wishes for your new home!
Very good communication from Bournes thoughtout the process, in the day the team were helpful and didn’t damage anything
Bournes of Bournes Moves replied:
Hi Tristian, great to hear you had a smooth move experience. Thanks for taking the time to leave your feedback! All the best in your new home!
Would not recommend. Made moving day stressful. Didn't connect washing machine despite paying additional £30 for this. Work shy men!
Claire of Bournes Moves replied:
Hello Ruth, we appreciate you taking the time to give us your feedback and we're really sorry to hear that the day did not run as smoothly as hoped. I can assure you that we take quality and customer experience very seriously here and we will be looking into this in more detail during our Quality Review meetings. Please would you contact us directly at: email@example.com FAO Quality Manager where we can take some more details.
At Bournes Moves, we can accommodate to home removals of a variety of sizes across the UK, Europe and internationally. We have small 3.5-ton packing vans for our smaller moves and our standard 7.5-ton lorries are perfect for larger moves.
We offer a flexible service, aiming to work around your schedule and budget. We will provide you with a tailored plan that is specific to your move as we understand every move is different. We aim to eliminate any stress, making moving day as smooth as possible.
Our team are extremely skilled and qualified in the industry, meaning you’re always in safe hands with Bournes Moves.
We can take the stress of packing away by providing a full packing service. We will carefully and professionally pack your belongings with strong, high-quality packaging materials, ensuring everything is fully protected.
We can also provide a self-pack service where you self-pack but we provide you with only the best materials. Additionally, we can offer a fragile item packing service also where we specifically pack and protect delicate items.
We can provide wardrobe cartons to make transferring your wardrobe easier. We use woollen transit blankets for larger furniture items. We also use mattress and sofa covers and poly bags to guarantee safe arrival.
We can provide short-term storage or long-term storage to help you with your home removal. Your personal belongings will be stored in safe and dry storage containers with a comprehensive alarm system, protected with CCTV 24/7.
When we load your items into storage, we will provide you with a full itemised inventory of everything you’re storing with us. This means you can easily access items, knowing exactly where they are.