City Moves

City Moves

Queensway, Swansea
Superb
based on 144 reviews
member since January 2014
leave a review
Overview

Your moving journey has yet to begin!

Conveyancing

Get connected with up to 5 regulated conveyancers to save time and money.

Compare Conveyancers

Surveying

Get matched with up to 5 RICS accredited surveyors to save on your property survey.

Compare Surveyors

Removals

Get matched with up to 6 removal companies to save on your move.

Compare Movers
Reviews & Ratings
Customer Reviews
  • Niki Laws

    Cardiff

    10/09/2021

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    Would highly recommended using city moves really easy to deal with and two great lads on the day made moving really easy

  • Karen Preedy

    Bristol

    3/09/2021

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    Good communication and flexibility as our move date changed. On day of move, they were very courteous, and efficient going the extra mile. Our stuff has gone into storage so can't yet comment on experience of moving in.

  • Julie James

    Newport

    28/08/2021

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    Yes definitely the movers were professional nothing was damaged and they made a stressful day fun with their never ending energy and banter.

  • Louise Turner

    Cardiff

    23/07/2021

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    From initial call through fo online survey, pre move last minute changes and our final move day city moves were exceptional in terms of support. Judi was initially a gem answering all questions shh giving the best possible advice in terms of multiple changes to our proposed move date. On the Big day Kris and his team were outstanding. There no nonsense, friendly, professional approach was fantastic. We downsized in terms of property and had a lot to move and the team really were amazing. The reassemble of furniture is most definitely worth its weight in gold - although we didnt get our keys until 1 but 5 my new house was a fully functional useable home thanks to City moves. I would highly recommend city moves!

  • Kym Hill

    Porthcawl

    19/04/2021

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    Office staff were efficient and friendly, we had to change our day and they were accommodating and helpful. Removal men were quick, helpful, friendly and didn’t cause any damage. Would use again and would recommend. Also LOVED the pink van!

  • Rhys

    Porthcawl

    15/04/2021

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    The only thing that I didn’t like is the fact they quote less VAT this is a bad habit when dealing B2C

  • Alison Innerdale

    Llandysul

    13/04/2021

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    They were terrific from start to finish and took a lot of the move day stress away.

  • Rebecca Dean

    Bridgend

    11/02/2021

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    City moves were absolutely fantastic from start to finish. They were the only company who phoned me at the beginning to fully asses what was needed for my move. As a result they could accurately determine what vehicle was required (45ft lorry) and this was then reflected in their quote which was far cheaper than the others, who were quoting based on 4 Luton Vans!!!!
    The team arrived on time and were nothing but professional throughout!! I would absolutely recommend them to any one who is moving! No stress on the day at all! Brilliant!!

  • Rebecca Preece

    Bristol

    8/02/2021

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    Excellent company
    To deal with from start to finish

  • Anne Taylor

    Cardiff

    29/01/2021

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    The three men who came to help us move were on time, organised, polite and courteous. The admin staff were also helpful and knowledgeable. City Moves were brilliant and we would recommend them without hesitation.

  • Hannah Walker

    Bristol

    18/11/2020

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    From the off set City Moves were helpful and considerate. They were flexible to our needs and always willing to help. The team that turned up on moving day were efficient and helpful, attentive and friendly. We felt very well looked after and met all of our needs. We are so thankful to City Moves and cannot recommend them more highly.

  • Natalie Morcom

    Neath

    6/11/2020

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    Fab guys, did everything so quickly and to a high standard

  • Daniel Smith

    Newport

    18/10/2020

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    Very quick professional and friendly. Very satisfied with the service

  • Julie Humphreys

    Pontypridd

    28/08/2020

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    Amazing ,team worked so hard to move all our stuff would definitely recommend

  • Natalie Llewellyn

    Barry

    15/07/2020

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    Amazing friendly staff. Very helpful and professional.

  • David Hughes

    Swansea

    20/03/2020

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    Excellent company couldn't wish for a most efficient, pleasant and helpful people

  • Sarah Easterfield

    Milford Haven

    28/11/2019

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    Very friendly and helpful. Nothing too much trouble. Would recommend.

  • Lynne Tabbener

    Cardiff

    17/11/2019

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    Excellent teamwork, thoughtfull, considerate hardworking, great bunch of guys, did what they said on the box. Would recommend this company everytime

  • Tony

    Swansea

    13/11/2019

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    Just Awesome!! Friendly and very helpful. Made the moving experience much less stressful

  • Mackila Collingbourne

    Bristol

    6/11/2019

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    The guys we had worked really hard and were very professional thanks guys.

  • Chris Pellow

    Cardiff

    27/10/2019

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    Excellent service from initial enquiry through to the day of our house move, the team that moved us were professional and courteous.
    Thanks City Moves and would highly recommend.

  • Rachel Stone

    Bristol

    4/10/2019

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    Karl, Sean and Harry were an excellent team! They worked quickly and efficiently both on site and at the storage centre were using. They were good natured and very helpful throughout the day. I would happily recommend them to others.

  • Ann Smith

    Caldicot

    20/09/2019

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    Excellent sewrvice from start to finish, nothing was too much trouble. Very friendly and professional. I would highly recommend them. *****

  • Nigel White

    Bristol

    23/08/2019

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    Fantastic service from start to finish
    Moving team have to be the best in the business

  • Ruth Lewis

    Bridgend

    17/06/2019

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    City Moves were great, on time, helpful, professional. The whole experience was fantastic.

  • David Hough

    Bristol

    6/06/2019

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    Excellent service and the lads did a great job on the day

  • Cathy Yang

    Bristol

    4/06/2019

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    Amazing service. Really happy with Lee and Mario

  • John Hawkins

    Barry

    17/05/2019

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    Could not have made the move without them

  • Israa Hussein

    Cardiff

    14/05/2019

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    Very friendly and efficient. Professional, hard working. Did a great job

  • Kathleen King

    Burry Port

    13/05/2019

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    Wonderful friendly caring efficient service willing to help with anything asked of them. I would totally recommend them to everyone they all worked so sooo hard.

  • Ty Goodfield

    Bristol

    12/05/2019

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    Very professional company from quote to actual moving day. All staff very friendly. Can’t rate them highly enough and would definitely recommend to anyone.

  • Jan Van Der Lely

    Bristol

    7/05/2019

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    Cheerful willing staff, worked very efficiently and quickly and looked after us well.

  • Craig Whyte

    Porthcawl

    7/05/2019

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    Outstanding service couldn’t recommend highly enough. Move team on the day couldn’t do enough for us.

  • David Ryan

    Pontypridd

    6/05/2019

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    Lads were great and really helpful and efficient

  • Andrea Fay

    Swansea

    15/04/2019

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    Excellent team from Fforestfach Swansea. Didn't have to lift a finger. Well worth the money. Would definitely use them again

  • Janette Lock

    Cardiff

    29/03/2019

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    The team arrived on time and worked relentlessly throughout the day. They were professional and conciencous and the move went extremely smoothly. I would definitely recommend this company.

  • Gail Saunders

    Cardiff

    28/03/2019

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    Very friendly and efficient service, would recommend to friends and family d would definitely use them again.

  • Judi Wand-Tetley

    Bristol

    23/03/2019

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    Brilliant. Very nice service and extremely efficient

  • Christian Dobbin

    Porthcawl

    23/03/2019

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    First class service. Highly recommended.

  • Claudia

    Cardiff

    16/03/2019

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    Really good service would defo recommend

  • Nigel Fender

    Swansea

    14/03/2019

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    Excellent company and will use again in the future. Couldn`t do enough to help on the day and made a stressful experience much easier to cope with.

  • Claire Blockwell

    Swansea

    28/02/2019

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    Friendly, efficient and straightforward service...would recommend!

  • Lesley Jones

    Neath

    14/02/2019

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    patient and helpful helped to keep the stress levels down..

  • Anne Townsend

    Neath

    8/02/2019

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    Good value for money. The customer help is supportive and the removal went well.

  • Steve Eyers

    Bristol

    1/02/2019

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    Excellent service made the move totally stress free. Definitely use them again but hopefully not too soon

  • Michelle Tedder

    Bristol

    7/01/2019

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    Very professional , took great care of my belongings

  • Graham Cox

    Bristol

    21/12/2018

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    Although the removal team (Jake , Alex and Darren) were late arriving due suffering a puncture on the way to us they more than made up the time by working non-stop a credit to the lads.

  • Dominique Sakoilsky

    Bristol

    15/12/2018

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    The two men on the day were absolutely wonderful. They worked like demons for hours on end, problem solved as the need arose, were nothing but helpful, calm, friendly and hard working. The general communication with the company was also excellent.

  • Stefan Alsop

    Bristol

    15/12/2018

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    Very good company, no hassle, very professional.

  • Emelia Dsilva

    Newport

    14/12/2018

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    Very good and professional guys! They were so helpful and even restored a chair for me. The quote was the most economical and for the price they provided such good service! I couldn’t have asked for better!

  • Lindsay Crennell

    Swansea

    14/12/2018

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    Fantastic service from start to finish. Really went out of their way to make it as smooth as possible- would highly recommend.

  • Ahmed Al-Rusan

    Llanelli

    17/11/2018

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    Very good company, reliable and efficient, Van arrived on time and men were very cooperative. Move was very smooth and stress free.
    Unfortunate minor incident when one of the sofas legs/foot was broken during transfer. Citymove sent me a replacement by post the next day. I would move with them again and I highly recommend them.

  • Jenni Lind

    Carmarthen

    5/11/2018

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    I cannot thank the 2 men who worked so hard on the day enough. They were so quick and nothing was too much trouble. They took great care with all my belongings and made what was a hard day as stress-free as possible. I would highly recommend City Moves. Once again thank you.

  • Julia Miles

    Penarth

    24/10/2018

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    Fantastic from quoting to moving and provided boxes. Boys on the day were excellent, efficient and helpful and made the transition very smooth. Would totally recommend them and I will definitely use if needed in the future. Five star service

  • Anne Mabbett

    Swansea

    20/10/2018

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    Made the move painless, exceptional staff nothing too much trouble, can do attitude. very, very pleased with City Moves

  • Clive Harry

    Cardiff

    13/10/2018

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    The three man team were helpful, professional and friendly all day.
    Could hardly believe how quickly and efficiently they completed my move.

  • Jane Davies

    Swansea

    11/10/2018

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    The guys were great ,took care of my items n the 230mile drive with them was brill ,I'd recommend them 100 % ,,,,

  • Raza Rizvi

    Bristol

    7/10/2018

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    Very professional, and enthusiastic team.
    They were brilliant.

  • Vionne Chang

    Cwmbran

    22/09/2018

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    Great service and a smooth and efficient moving experience. Big thank you to Kofi, Alex, and Harry. Highly recommended.

  • Mike Donovan

    Cardiff

    22/09/2018

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    Provided great service at short notice.

  • Iain Hodgins

    Swansea

    17/09/2018

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    I would use them again - the team worked extremely hard to clear the house by 1pm.

  • Gareth

    Neath

    16/09/2018

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    Very good, well organised, helpful and easy to deal with.

  • Jane Burnard

    Lampeter

    12/09/2018

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    Carl and Gary were very accommodating, helpful and cheerful, and the move was more or less stressfree - which is amazing!

  • Kevin Artess

    Newport

    8/09/2018

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    Great company, guys were very careful and very friendly.... highly recommended

  • Daisy Isa

    Haverfordwest

    7/09/2018

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    The removal staff that came on the actual day were punctual. They were also very friendly and professional.

  • Tom Clifton

    Bristol

    31/08/2018

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    Excellent job. Very efficient and professional

  • Lowri Jackson

    Bristol

    21/08/2018

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    Great team, fabulous customer service. Would definitely recommend!

  • Jo Ryall

    Newport

    10/08/2018

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    Fabulous team from start to finish. Professional all the way through. Would 100% recommend them

  • Paul Stretton

    Bristol

    2/08/2018

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    All very good. Went out of their way to help with other extra small deliveries we had, and moved some heavy furniture around the house. I would definitely recommend them.

  • Anneka Reebye

    Bristol

    27/07/2018

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    I was impressed by the prompt and reliable communication beforehand. On the day the movers arrived on time and worked very efficiently and with care. I was very pleased by the service I received.

  • Helen Walsh

    Port Talbot

    23/07/2018

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    Only having the one journey made life so much easier compared to 3 journeys when I moved 5 years ago. Removal men were friendly, helpful and asked what was going in the van

  • Sarah Cox

    Bristol

    19/07/2018

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    Amazing, the gents made moving so smooth. Truly grateful for their help

  • Martin Powell

    Newport

    18/05/2018

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    Amazing from start to finish very hard working cheerful men nothing was too much trouble for them wouldn't hesitate in recommending them .

  • Simon Foulkes

    Cardiff

    16/05/2018

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    Professional, prompt and polite.

  • Nicky Reynolds

    Ammanford

    15/05/2018

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    The best boys that have ever helped me move.

  • T Leung

    Swansea

    1/05/2018

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    Good job well-done. Arrived on time, polite and efficient.

  • Irene Peachey

    Newport

    14/04/2018

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    SIMPLY THE BEST. Removal men were so helpful, polite, on time, very caring with my furniture. I couldnt fault them . I would definatly recommend . The price was very reasonable..Thanks again.

  • Stuart Clarke

    Swansea

    6/04/2018

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    City Moves provided a competitive quote, arrived at the specified time and moved everything efficiently. The three guys were friendly and helpful. The whole move was as stress free as it could have been.
    An excellent job.

  • Brian Legg

    Cardiff

    19/03/2018

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    First class service the team were very professional and very polite

  • Jude Lattka

    Swansea

    9/01/2018

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    A great company , the move went very smoothly, would recommend!!

  • Susan Dando

    Milford Haven

    30/12/2017

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    Brilliant move went smoothly and without a hitch. Removal team exceptional very helpful and polite. Would recommend and defiantly use again.

  • Phil Robinson

    Bristol

    8/12/2017

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    Absolutely unimprovable in terms of the day itself: Harry & Lee were approachable, efficient and industrious, enabling us to move out and in seamlessly. I would recommend City Moves without hesitation.

  • Antony Dodd

    Pontypridd

    15/11/2017

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    Outstanding service

  • Ceri Jenkins

    Cardiff

    18/08/2017

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    Great service for a great price. Overall very pleased with how our move went. Would use again.

  • Sarah Thomas

    Newport

    11/08/2017

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    Really competitively priced and very understanding when our move was delayed. No postponement charges. Very efficient and hardworking on the day.

  • Anonymous

    Bristol

    21/07/2017

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    Great services!

  • Rob

    Cardiff

    22/06/2017

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    Polite, pleasant, helpful crew.

  • Gaynor Couturier

    Bridgend

    19/06/2017

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    EFFICIENT - WELL ORGANISED - TRUSTWORTHY - POLITE
    I would highly recommend.

  • Nicola Pickett

    Newport

    16/06/2017

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    It was a really hot day and the men worked so hard. They were polite and friendly and the day went really smoothly.

  • Melanie James

    Cardiff

    16/06/2017

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    Excellent company. I booked them with only a few days notice for a Cardiff to West Wales move. Very helpful and easy to book. The 2 guys that moved me on the day were excellent, nothing was too much for them. A very stress-free experience. I would definitely recommend them and I would use this company again.

  • Thomas Reynolds

    Swansea

    2/06/2017

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    Really good humoured staff helped keep our spirits up on a hard day.

  • Beryl Fitzjohn

    Penarth

    10/09/2021

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    Nothing was too much trouble for the team. They were very hard working, friendly and helpful.They were a first class company at a reasonable price and I would definitely recommend them.

  • Alex Bond

    Bristol

    14/06/2021

    Customer Service: