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Clockwork Removals

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Company Overview

Clockwork Removals offer a team of fully trained and highly experienced Branch Managers, Move Coordinators, Removals Foremen and Operatives located in the London area. Clockwork Removals have UK wide coverage and ensure that they maintain valuable local expertise. The team of movers at Clockwork Removals are committed to ensuring that client’s moves go seamlessly however near or far the move is to and from.

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Since April 2013
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Note: Coverage may vary for international and commercial moves

Reviews

  • Will Burt from London on 10/08/2017

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    The guys on the day were fantastic. Everything packed with real care and all done in pretty good time. Always a bit concerned just going off recommendations on the internet, but these guys were the real deal. Wouldn't hesitate to recommend them.

    Will, North London

  • Keith Lyons from Esher on 19/06/2017

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    Fantastic group of lads, very careful, nothing broken and it was a long day for them. They coped really well
    They ate all the cakes but deserved every one, happy to recommend.

    The Wimbledon Branch of Clockwork Removals replied:
    Thank you very much for taking the time to review our services and we are delighted that you were happy with your move. We wish you all the best in your new home. Many thanks, The Clockwork Team.

  • Brenda Wingrove from Orpington on 5/06/2017

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    Absolutely brilliant. 2 guys, 2 vans. They did not stop, very efficient loading and unloading and very polite. No hesitation in recommending to anyone.

    The Wimbledon Team of Clockwork Removals replied:
    We are delighted you were happy with our service and thank you very much for taking the time to review us. We wish you well in your new home! Many thanks, The Wimbledon Team

  • Jacqui Deane from Surbiton on 7/12/2017

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    They worked hard packing up the day before and they worked hard on the day.

  • Lynne Punchard from London on 1/11/2017

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    The men were polite, helpful and very efficient. There was no shouting or bad language and they did extra things I didn't expect, just to be helpful.
    I would definitely recommend them.

  • Janet Bellinfantie from Bromley on 24/09/2017

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    Awful experience from the beginning. No sense of customer service, no management of the day (I ended up leaving my prior property at about 4pm....well after completion).
    I wouldn't touch this company with a bargepole again and would never recommend them at all.
    I rang their office about 6 times on the day advising them that another person is needed to enable me to leave the property in a timely basis, and was constantly told 'someone will be there'.....they turned up late afternoon!!!!!
    The packers arrived with no tools to dismantle the beds and wardrobes. The tools arrived with the person arriving later. I ended up leaving my wardrobes due to lack of time.
    Really awful experience at a time that is stressful anyway. And until now, no apology, I guess because they have my money.
    Don't know why they were rated 8/10 on 'Compare My Move'????

    The Wimbledon Branch of Clockwork Removals replied:
    We are sorry you feel this way but unfortunately we were not made aware prior to the move that there would be two removals happening simultaneously on the same day within the same property. Due to the delicate nature of the move and having two different removal companies present the move did take longer than was planned and we sent an extra member of staff to accommodate for this. That said I must confirm we did leave the house at 2pm, within the time we stated within our correspondence. We strive to accommodate for any changes our customers make on the day of the move and will dismantle furniture where we can but on this instance we were not informed prior to the move that our crew would need the tools to carry this out.

  • Gill Davies from Richmond on 14/08/2017

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    Clockwork were disastrous. We would never recommend them. Over the three days of our move they did not have a consistent foreman. The lorry on moving day was too small and all our garden furniture and plants in pots were left on the pavement for later collection. Things that had been intended for storage were forgotten. Glasses, candlesticks and lamps were smashed. A neighbour's flower pot was broken. Perhaps worst of all, they have said that we have nothing to complain about! We are horrified and upset.

    The Wimbledon Branch of Clockwork Removals replied:
    At Clockwork we take customer service very seriously and we have fully looked into this complaint. We were not made aware of any broken or forgotten items. One pot was damaged but we were told on the day by the customer not to worry about this. Our Operations Manager went out to the customer after the move and we were told they were happy with the move.

    More Information

    Home Removals

    Here at Clockwork Removals, we understand that moving house can be extremely stressful but with the expert help, advice and careful planning of our professional home removals teams you can rest assured that everything will run smoothly and moving house will be as stress-free as possible. With over three decades of house moves, we have the skills, know-how and experience to ensure that your house move will run without a hitch. We have a large, varied and flexible range of moving services so you can pick and choose a residential move service to suit your needs, budget, timescale and requirements. We will make your move run like clockwork.

    Storage

    Whether you have short-term or long-term storage needs we can help. We have storage solutions that have been designed to help all of our clients, no matter how big or small their storage needs may be. Our storage centres allow us to store a wide range of items such furniture, art collections and soft furnishings. 

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