DBM Express

Very helpful, kind friendly staff throughout process

No fuss. No stress. No damage. Great Price. Great Job.

We were very happy with DBM from start to finish. We had the full packing/dismantling service with our belongings going in to storage for two weeks until our new home was available. DBM did exactly what they said they would do and turned up on time for each move.We had been in our house for twenty five years so it was an emotional time made much easier by their professionalism. Particular mention should go to Peter who led the team and really knows his stuff. Read more

Very quick and efficient. Great customer service.

Everything went well. The removal team arrived on time, they were polite and worked efficiently. I was happy with the service and would certainly book them again.

Excellent communication from office staff. Fast and neat removers who are very polite and accurate. Was moving stuff in three different directions and none of this was a problem. Highly recommended. Price is competitive. Read more

Cant recommend enough. Obtained quotes from various companies. Chose DBM due to good reviews. Was so impressed with the service on the day. Florin and team were so professional. Arrived early, packed and loaded the van efficiently and with care. All belongings arrived in one piece. Guys were super friendly and patient. Made the whole process as stress-free as possible on move day! Would 100% use again. Read more

Highly recommend! We moved just before Xmas and we couldnt keep up with the guys from DBM express. They were quick, efficient, polite and very professional. We started at 8am and based on previous experience thought the move would take all day but were done by roughly 1pm with furniture assembled and boxes all in the right places in the new place. Incredible! Thanks DBM. Read more

We had a great experience. Moving house with two young childrens is a daunting task and the DBM team we excellent and made the whole move seem easy. On time, friendly and extremely efficient. We would definitely use again and recommend. Read more

Excellent service, would definitely recommend

These guys were amazing.They have been so helpful and fixing any problem that they found and no ask was too much trouble.I can not recommend them enough.Very efficient and very thorough and charming to work with! Read more

I have never seen such hard work in all my life. The team worked swiftly, respectfully and with great care. They were perfectly reliable, turning up on time every time. In fact they turned up early. I cannot fault them - they made the experience so much easier. Read more

Extremely prompt, helpful, efficient and fast. Nothing is too much. Very professional - we couldn't have asked for better - would/will recommend to anyone.

Perfect, professional, hard working, on time, pleasant

We have moved many times and used many moving companies. DBM was absolutely excellent throughout the process, we would highly recommend them and we will definitely use them again. There was a very pleasant and professional video assessment and they assured me that this meant there would be no surprises on moving day - spot on! The quote was maybe 2nd best, but was good and Id been impressed by the first call. We switched our move date with no problems. On the day itself the team were bang on time, smartly turned out, clean truck, very friendly. The move itself went really well - lots of stairs, some tight spaces, some very awkward items, bit of assembly and disassembly and even some parking problems at the drop off site. Team had a friendly, can-do attitude and coped with everything. On the very odd occasion when we asked them to do something differently (more wrapping or a bit more Floor protection) they did it instantly and without complaint. We really did feel they were focused on customer service and that's rare these days. What a great team and they will be first call on our next move. Well done! Read more

We moved from West London to North Devon a few weeks ago and Ionit and his team were amazing. We paid for the full packing service and have two small toddlers. The team worked around us and our schedule and were really accommodating and most importantly friendly and professional. They made our move stress free and were actually the cheapest quote I received out of 3 quotes! I cant recommend DBM enough. They were just what we needed! Read more

I have used DBM before, 2 years ago, and they are extremely hard working and took very good care when packing. They marked all the boxes up and properly wrapped up all the furniture. They also dismantled furniture and organised it so it could be easily assembled. They subsequently came up with a competing quote when we needed to move again, and did a good job! I would recommend them any time. Read more

The movers on the day were fast and organised and very polite. Id recommend the office staff read each others emails or have a better handover as I had explained the situation and then had repetitive emails the next day and then a phone call to hurry and book as I would lose my time slot. It was annoying as they requested the time slot and said because they had more openings in that day. I was already stressed at the time and almost went with the next company because of it. Read more

Efficient, punctual and professionals, would recommend them for a hussle-free move

Reasonably good service but they managed to add a lot of stress to the moving day. Many complaints from some people working from DBM, threats not to deliver a sofa because of its size although it had been seen in the survey, unjustified delays when parking at destination despite there were suitable bays, etc. Probably the worst thing is that when the truck arrived at destination I was told "or you pay the outstanding balance NOW or we don't deliver anything". Nobody had told me this and I would have been happy to even pay in advance, but in the middle of a very stressing day you have to stop everything to make a significant payment without having been warned is not acceptable. In the end the service was done and the movers are efficient but be prepared to deal with them and their very rigid company. Read more

Excellent team - very efficient and cost effective.

Would absolutely recommend. The whole process, from quoting to paying was east.On the day, the team arrived early and worked non-stop in crazy heat. They dealt with everything that was thrown at them, including having to work around an emergency plumber and a very stressed seller, and they did it with a smile.They made a really difficult day so much easier. Worth every penny. Read more

Very straightforward, lovely guys, made a tough day really easy. Theyll be delivering to our new address in a few weeks and I have total confidence in them.

George and his team was prompt, polite and unbelievably quick and efficient. Everything was packed, transported and unpacked safely and without any fuss, even the pot plants. I could not recommend DBM Express more highly. Read more

Move was totally stress free, everything went like clockwork, such a brilliant friendly team, unloading was done just as stressfree as the pick up, very professional staff and so careful with all of our belongings would recommend without hesitation Read more

DBM was a great choice for us. Moving from NW5 (where they have offices) to Edinburgh they were brilliantto work with. The pre move team answered countless questions, on the days the moving team were fast, on time, and accommodating. I really couldn't recommend them more. Read more

Very professional, very efficient. Crew were kind and understanding. Clearly very experienced and capable.

I was very confident in their abilities and knew that items were in safe hands. Worth the money.

They were a bit more expensive than other quotes, but I went for them due to the good reviews and that was a very good decision. Read more

Great service from dbm. Worked really hard and made it all very easy for us. Would recommend

The team overall was excellent.
They were fast, polite, efficient very accommodating.

Literally the only thing that I would raise is that there was some minor scuffing on my kettlebells, but with implements of that type this is bound to happen.

Otherwise, absolutely no complaints whatsoever. Read more

These guys were brilliant! They worked super hard, were careful with our belongings and polite throughout. Their customer service team were also very helpful and on hand whenever we needed them. We wished wea??d brought them something to say thank you - and more biscuits! Read more

More expensive than other options but great service so probably worth it!!

Really great team! Really happy with the service they provided.

Tremendous experience. Hugely professional team, they went above and beyond in all aspects. I would highly recommend them and will be using them again.

Quick, nothing was a problem, a safe pair of hands.

Very helpful workmen and all went smoothly.

friendly, efficient and helpful service. thanks

Highly recommend this company. A very professional team, great communication ahead of and during the move. The packing and moving teams are extremely efficient, fast and careful. Nothing was damaged in my move. They are also very competitively priced. Read more

Couldna??t fault them. From the initial quote (done by video call) and responses in advance of the day, to the move itself they were great. Professional and so efficient- they did our packing for us - I would definitely use them again in future and recommend to others. Read more

No problems with packing or moving day. Good price.

Professional and efficent service.

DBM express were very clear with their communications throughout the process. The packers and movers were very efficient and polite. What impressed us most was how willing they were to listen to us and accommodate requests to make the move as smooth as possible. They are not cheap but would highly recommend for a hassle free move. Read more

There was a slight issue with the piano when moving however they resolved immediately with agreement of payment for repair.
They are very hard working and I would highly recommend,

They did a great job. Would highly recommend them.

Absolutely brilliant crew, did an amazing job for us. Can't fault the service: great communication, great value and top service.

Great service. Reliable, friendly, professional and very competitively priced. We went for the packing service too and were very impressed by the care taken.

Guys were excellent. Very efficient, polite and diligent.

DBM were wonderful. I could not fault them. I was moving from south west London to West Wales, so this was a two day move. They arrived on time at the London address, and packed very efficiently and without fuss in three hours as promised. The next day they arrived in West Wales on time at 8am having had a four to five hour journey, and unpacked uncomplainingly in wind and pouring rain. They were cheerful and unflappable at all times. My only regret is that I did not give them a bigger tip. The admin was excellent too. I am very happy to recommend them wholeheartedly. Read more

They were excellent!! We moved in no time. They arrived in time, wrapped everything that could have got damaged, were highly organised, fast, friendly - they were perfect really! DBM send a second team over for a few remaining things, who were just as good. Excellent value for money! Will definitely book them again. Read more

The team has been super helpful and very professional and courteous. They have worked tirelessly and finished well on time. Super careful packing, no issues with dismantling or putting together furniture. Highly recommended! Read more

I cannot fault both the customer service and the moving team. They were clear about everything ahead of the day and competitive with the price. We opted for the packing service which I would thoroughly recommend. There was no damage/breakages and they reassembled everything as it had been. I will be using DBM for my next move and would happily recommend to a friend or colleague. Read more

Very good experience
Very professional crew
Big complex move a?? over 50cbm moved from UK to France a?? with 1 month storage in between
They took care of everything a?? smooth a?? nice people a?? flexible and accommodating
No damages at all to my belongings nor to the property
One small item was not delivered a?? I found out 2 days after delivery - I contacted them a?? they did the research a?? located the item in the truck and are shipping it to me
All in all very good experience a?? It is my 6th international move a?? one of the best I experienced.
Great value for money
Congratulation Read more

Kind. Respectful. Careful. Reliable. Professional.

I am so pleased that i made the decision to use the services of DBM Express. I thought moving a six bedroom house from North London to Surrey was going to be a challenge but I found the whole experience so easy and the staff so friendly to deal with.

The sales and administration team were so efficient in responding and the removal team that arrived on the day were outstanding, all of the team were in company uniform, very polite and extremely professional.

The three removal vehicles were loaded up by 11:00am and at my new address by 1:00pm where they had to wait for four hours on a Friday before they were allowed to start unloading due to a delay in the sale of my property.

They team didn't complain and finally finished unloading at 7:00pm before heading off home.

Thank you to all at DBM Express. I will have no hesitation in recommending you to anyone who is looking to move.

Rob Davies
15th May 2020 Read more

DBM were excellent and I'd strongly recommend them. Even in the difficult circumstances of COVID-19 lockdown, they were able to provide a first class service with a remote valuation of our contents, followed by a fixed price offer and contract within 24 hours.

The removal team were punctual, polite, courteous and efficient. Read more

DBM removals were efficient, professional and careful & kindly moved us at short notice when our removals company closed due to Covid-19 the week before our planned move. We found the staff to be accommodating - moving us over 2 days to help with unpacking and social distancing wihh 2 small children, & they paid attention to detail the other end. Unlike with previous moves, we weren't left with even one scratch or damage to any of our belongings. The team were anxious for us to check everything was in the right place, and gladly moved things around for us when we weren't sure we liked the positioning of a certain sofa! Their use of plastic crates as opposed to cardboard boxes is very helpful in unpacking and storing whilst waiting for collection as they stack easily out of the way, & you don't need to try and persuade your local recycling to take extra. Having said that, they were reluctant to take away all the various paper which they had used for packing - which we expected to be part of the service. Overall we were so pleased with the job done and very grateful. Read more

They were professional, arrived on time, accommodated any small changes helpfully. Had a can do attitude. Worked hard and quickly.

The team were punctual, efficient, courteous and well organised, both leaving and moving in. Nothing was too much trouble. They were also the cheapest by far.

So happy with DBM. Most competitive quote, including packing. Moved us from zone 2 in London to Hertfordshire. No drama, on time, nothing broken, they disassembled and re-assembled our furniture. Nothing was too much to ask. Extremely professional and polite team. Cannot recommend highly enough. Read more

Excellent, professional, hard working and value for money.

From beginning (quote) to end (move) the service was excellent. The movers arrived on time and had plenty of men available so they were able to finish the job quicker than expected. Everyone was very polite, professional and helpful. They were very good around my toddler as well. There were two items that got minor damage, but it was rectified on the spot. I am extremely happy with the service and I definitely recommend DBM express. Read more

They were great , punctual , efficient , thoughtful and worked really well as a team . Would highly highly recommend them .

The whole team were great, excellent customer service on the phone, good availability, and very professional quotation process. They got the logistics exactly right and were really quick and hard working on the day. Everything arrived in perfect condition and we were very happy. Would highly recommend. Read more

Amazing team, seamless move and very professional. Definitely recommend and would use them again.

Very professional service. Very helpful customer services. Very polite packers / delivery team. Flexible to suit our needs. Bang on time. The only complication we had was that there was crossed communication between the packing team on day 1 and the moving team on day 2. We had 2 delivery points and were informed on day 1 that they would deliver to the storage facility before going on to deliver to the flat, however on the day of delivery the lorry went to the flat first whilst my husband was waiting at the storage facility (which as it happened was luckily not too far away from the flat). I would double check in future. Everything else was great. Read more

They are very efficient team, I admired.
Although, I didna??t like there were no protection around the houses. I was worried if they make some damage of the properties. Actually they did.. I expected that through from my experiences that most companies made some protection of the house, eg, carpet, walls, ceiling, doorway, entrance. I was quite shocked as they didna??t do anything till I asked them! I liked they used recycle boxes, although it was not noticeable before singe up. It would be nice to know if we were given plastic recycling boxes and there were limited time to return/empty the boxes. Quite stressful to be empty, especially there was a extra cost, if we didna??t return the boxes in 10 days. Read more

We had a fantastic move with DBM Express. The administration was excellent: pleasant and efficient and were really helpful re a change of date we had to make. The moving team were charming and also very helpful. They took good care of our things and the disassembly and reassembly of item was faultless . I would thoroughly recommend them to anyone Read more

DBM packed one day, moved me the next. Quite frankly, they were superb. Highly recommend them.

Very quick and professional. A good, focused team.

Excellent and professional service.

DBM express were very responsive at the quoting stage providing answers to all questions. Their quote was competitive and fair. On the day the team were prompt, polite and hard working - nothing was too much trouble. Would highly recommend. Read more

The group arrived on time and were extremely professional. They completed the move in two days as promised and with no hassle or damages. I would recommend them without any hesitation.

Absolutely fantastic from start to finish. Staff were helpful and prompt in the lead up to the move, and the man leading our packing and removal was brilliant. He knew all the questions to ask us and things we hadn't thought of. All the staff moved amazingly quickly but really carefully. They were friendly and polite and everything ran smoothly. I would highly recommend them for moving and packing. Read more

Really good guys in the crew, arrived early and in greater numbers than expected.
Only wrinkle was that information on items to be moved as specified by us was amended by the admin crew on the mover's side - meaning what the movers thought they were getting was not exactly as I had written. Read more

The movers on the day were punctual, efficient and went above and beyond what was necessary. Excellent!

Highly professional, efficient and fast. Very impressive service - everything ran very smoothly. Highly recommend and competitively priced as well.

Absolutely fantastic. The team on the day were so helpful and friendly. They got on with the work with a smile on their face and made our day stress-free.

Our move was not straight forward, but they didn't complain once and got on with the job brilliantly. They were so careful with our furniture and just all round excellent!

Furthermore, I have 2 little kids and the removal team went out of their way to keep them entertained too...such a wonderful experience. I can't recommend them highly enough. Read more

All very good service they were very nice guys and the job was completed as quickly as it could have been would recommend to a friend.

Fantastic service and were happy to do everything we needed to make the move go well.

They were great guys, professional and calm. They went above and beyond to get the job done. Highly recommend DBM.

Really excellent and professional service, fast and efficient. Will use again this company again.

Super fast packing by three people all of whom were very polite. They worked really hard on the day and they had a small lift and long corridors to get through for our new office and no complaints. There was just a little lack of communication between taking the things from the old office to the new one. I waited at the entrance for them for a good 45 minutes outside and I didn't know they were taking a break. No issue with the break at all but that needed to be communicated so I could go inside and not wait outside. That was the only reason I didn't give 5 stars on everything. Overall a great moving company and tweak that last bit and it would have been perfect. Read more

Everybody was efficient/courteous/helpful.
The man in charge was knowledgeable and directed his team very efficiently. i will always recommend them and wish them all success.

I cannot fault these guys. They were exemplary from the day I booked it in, to the minute they came to collect all the crates a week after they moved us in. I would definitely use them again.

Amazing service, quick and professional. Thank you

They were extremely professional, helpful, friendly. As we moved to an apartment in a new building we underestimated the difficulty in offloading the van as the entrance was quite far from the service lift. It took the team a lot of work and 3-4 hours longer than expected to unload the van but they didna??t complain and didna??t ask for additional money. Fantastic service all around. I could not recommend them more. Read more

Very helpful and hardworking team, excellent customer service