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DBM Express

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Company Overview

Welcome to DBM Express, we are ‘Devoted Boundless Movers’; we pride ourselves on delivering a quality service that exceeds the standards set by our competitors. We are a medium sized business and we have a committed team of removals experts who have spent many years working in the removals industry. We are an extremely professional home removals company and we offer a stress-free, smooth, punctual and reliable service to all our clients, however big or small.

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Since November 2015
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Reviews

  • Ted Chau from London on 21/04/2018

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    Fantastic team and great people to deal with!

    DBM Express Team of DBM Express replied:
    Dear Ted,Thank you for the five-star review! We appreciate you taking the time to leave us such a fantastic rating. You are a lovely person yourself to have as a client.Kindest regards,

  • Ross Thorogood from London on 4/04/2018

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    The guys were extremely helpful and friendly and took great care of my furniture during the move. Excellent service.

    DBM Express of DBM Express replied:
    Dear Ross,Thank you for sharing your feedback. We are all so pleased that you had a great moving experience with us. Should you need us again please do not hesitate to get in touch and it will be our pleasure to assist you.

  • Pavithra Tirumala from London on 23/03/2018

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    Stress free and super quick. I had a wardrobe and a 60 inch television, so was worried about them but DBM have protective covers that help careful moving. I highly recommend them.

    DBM Express Movers of DBM Express replied:
    Dear Pavithra, We really appreciate the time you took in providing your feedback. We are glad to know that your move went well. Thank you for trusting us and should you require again our removal services please get in touch and it will be our pleasure to assist. Yours sincerely, DBM Express Team

  • Stephen Rees from London on 24/02/2018

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    Absolutely brilliant company. No hidden fees. Hands down the most stress free move I’ve had. Guys turned up at 8.30 & absolutely shot straight to it. Hard workers & very nice too. Couldn’t recommend more. Will definitely use again.

    DBM Express Movers of DBM Express replied:
    Dear Stephen,Thank you for you lovely review. This is exactly we aim for - professional and stress free move. We are delighted to know that you found our service a brilliant one! Your recommendation would be the highest compliment we could receive. Please don't hesitate to get in touch if you have any removal needs in the future and we will be happy to help.All the best, DBM

  • Mat Rodger from London on 23/02/2018

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    Sebastian and the team were great on the day - really chilled out and went the extra mile to help clear out the house we were moving into when it turned out not to be 100% empty! Really friendly, really flexible, and the plastic crate hire worked out really well too.

    DBM Express Movers of DBM Express replied:
    Dear Mat, Thank you for you positive review! We truly appreciate your kind words which all have been passed to the crew members. It was our pleasure having you as a customer and if you need any help in future please get in touch. Best wishes, DBM

  • Aziz from London on 23/01/2018

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    My experience from the beginning with DBM was great. Dragos came round to do the quote. Although they weren't the cheapest quote I got, I felt confident that they would be reliable as none of the other companies wanted to view what needed to be done before giving a quote. On removal day, they arrived promptly with all the necessary materials for packing (we took the packing service as well). They were courteous and professional throughout the whole move, even helping with the dismantling and reassembly of a bed in our new property that was not expected by us. They also clearly labelled all the boxes and put them in the rooms that we requested (we moved from a 2-bed to a 4-bed property). Communication from Bianca and Eduard at the office was also prompt and professional when I had some queries that needed to be answered. I would definitely recommend them to anyone considering a removal company as well as use them again in the future.

    DBM Express Team of DBM Express replied:
    Dear Aziz,We can’t thank you enough for this glowing review. It’s been great having you as our customer and thank you for trusting us with your business. We wish all the very best and should you ever require our services do not hesitate to contact us.

  • Xenia Messerschmitt from London on 6/01/2018

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    Quick and relatively painless

    DBM Express Movers of DBM Express replied:
    Thank you for your positive feedback! All the best, DBM

  • Maria Mendoza from London on 5/01/2018

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    It was my first time moving home, so after getting quotes online for different companies I came across with DBM. Their quick email response and the genuine helpful assistance from Bianca, who answer all my questions and doubts, made decision of choosing easier.

    The moving was easy, fast and professionally done. Everything was pack with plastic wrap and with covers. The guys doing the move were really friendly and efficient, they didn't hurry and they took the time to put apart a difficult bed with no complains. I was quote a price for the job itself rather than per hour, so I felt more relax knowing that i was not going be charge more! No hidden charges.

    The job itself including the 25miles drive took about 5hrs.
    Everything was left in place, bed and tables were put together as their were. Nothing was broken or damage. Everything run smoothly. I was very please with the service. The only thing you have to be aware of, is parking, as you are responsible to pay or provided parking permit for the van, which I think it was fair.

    I will definitely use them again and recommend them.

    DBM Express Movers of DBM Express replied:
    Thank you for your detailed & positive review. This is exactly what we aim for - professional and stress free move. We truly appreciate your kind words which have all been passed over to the crew. Your recommendation would be the highest compliment we could receive. Please don't hesitate to get in touch if you have any removal needs in the future and we will be happy to help. Warmest thoughts, DBM

  • Amy King from London on 2/01/2018

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    DBM were fantastic! We would definitely use them again for our next move. They were professional, fast working, very careful and mindful that we were moving in very bad weather into a brand new house with light carpets! We would highly recommend DBM.

    DBM Express Team of DBM Express replied:
    Dear Amy,Thank you for your glowing review. We are all so pleased that you were happy with the service we provided. We wish you a fabulous 2018 and should you ever need to move again please get in touch.Regards, DBM Express Movers

  • Sanjay Patel from London on 1/01/2018

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    Excellent team. Really helpful and looked after my things well. Took a lot of the stress out of the day.

    DBM Express Team of DBM Express replied:
    Dear Sanjay,Happy customers make us happy too. Thank you for the time you took in submitting this review and for trusting us with your move. Should you need to move again please do not hesitate to contact us.Regards, DBM Express Movers

  • Christian Olney from London on 28/12/2017

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    Excellent service, with good communications prior to the move. The team arrived promptly at the time agreed and worked quickly and effectively, we had no problems and all items were moved without damage.

    DBM Express Team of DBM Express replied:
    Dear Chris,We are delighted to hear that you had such a good experience with DBM. Thank you for your glowing review and please don’t hesitate to get in touch if we can be of further assistance.Regards,DBM Express Movers

  • Matthew from London on 3/12/2017

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    No issues, 5 tonne lorry, professional, and very competitive prices. I had to add a few items to add after first quote and the held the price.

    Use them.

    DBM Express Movers of DBM Express replied:
    Dear Matt,Thank you for the time you took in writing your review and thank you for sharing your experience. We are delighted to know that you were pleased with the service we provided. Should you need to move again please come to DBM.Regards,DBM Express Team

  • Matthew Thompson from London on 24/11/2017

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    Really good service on the phone and during the removal.

    Would recommend their service.

    DBM Express of DBM Express replied:
    Dear Matthew, Thank you for taking the time in writing this review. So glad to know that we offered you a great moving experience. It has been a pleasure having you as our customer. Regards, DBM Express Team

  • Sarah Munro from London on 20/11/2017

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    Excellent cost and great service. The team was efficient, friendly and effective.

    DBM Express of DBM Express replied:
    Dear Sarah,Thank you for taking the time and writing this review. So glad to know that we offered you a great moving experience.It has been a pleasure having you as our customer.Regards,DBM Express Team

  • Poppy Maltby from London on 25/09/2017

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    Very efficient, good value & were able to dismantle a bed that no one else had been able to!

    DBM Team of DBM Express replied:
    Dear Poppy,Thank you for your kind words. Glad we provided you a stress free move.Best wishes,DBM Team

  • Borja Ochoa from London on 19/06/2017

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    Really friendly staff, I did not lift a finger. There were a couple more boxes than the initial estimation and they did not complain or charge any extra cost.

    DBM Express Team of DBM Express replied:
    Dear Borja,Thank you for your feedback. We are glad your move went well. We understand that when submitting a list of items, it is hard to be accurate when it comes to the number of boxes/bags/suitcases and we do try to be as understanding as we can.Yours sincerely,DBM Express Team

  • Liz Popovich from London on 6/06/2017

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    We had a lovely team of three guys who worked really hard, wasting no time. They were also good problem-solvers: we had two very challenging items that I was worried about getting up the staircase in our new home. They came up with a clever (and safe) solution, simply stating "leave this with me and we'll make it work" They were a great team and the price was right. I enthusiastically recommend this company!

    DBM Express Team of DBM Express replied:
    Dear Liz,Thank you for the time you took in writing glowing feedback. If our customers are happy, we are happy too.It has been our pleasure to have you as our customer.Yours sincerely,DBM Express Team

  • Andrea Mentlikowski from London on 15/05/2018

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    I was impressed by their excellent customer service, reasonable price (neither the cheapest not the most expensive) and the fact they mostly used reusable crates (reducing the number of cardboard boxes). The move took around 2 hours longer than I was quoted, perhaps due to the fact that two of the guys seemed to be less experienced than the main one. Also I was told we would be provided with garment boxes, but in fact clothes were folded into regular boxes, which meant some unexpected ironing at the other end. Overall I was happy with the move and would recommend them.

  • Carole Swan from London on 24/04/2018

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    Very good removal company. The service provided was very professional. I will recommend them to anyone!

    DBM Express Team of DBM Express replied:
    Dear Carole,Thank you greatly for your feedback. We are extremely pleased to know that you were happy with the services we provided you. Your recommendation is the highest compliment.We wish you a lovely stay at your new property and should you require our services in the future please do not hesitate to get in touch.Kindest regards,DBM Express Team

  • Elizabeth Agu from London on 2/02/2018

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    They were so good and will recommend them to friends and family

    DBM Express Movers of DBM Express replied:
    Dear Elizabeth, We are pleased to find out you had a good experience with our service. Your recommendation is the highest compliment we could receive. Kind regards, DBM

  • Michele Maschio from London on 4/08/2017

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    Reliable and flexible. Highly recommended.

    Bianca of DBM Express replied:
    Dear Michele,Thank you for your kind words. Pleased to know that you were happy with our service.Kindest regards,Bianca

  • Matt Yule-Bennett from London on 27/06/2017

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    The guys doing the move were very friendly and helpful.

    Bianca of DBM Express replied:
    Dear Matt,Thank you for the time you took for writing the review.Yours sincerely,

  • Suleiman Zakari from London on 10/04/2018

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    The movers were great, friendly and efficient but the back office are rude and not easy to talk to.. Just for the back office I will not be recommending them to others. How can you threaten to tell the movers to stop the move midway through if additional money was not paid which was not in the original quote. That is unethical and borderline bullying.

    If I would have known of their attitude I would have paid £100 more to another company who would speak to you in a polite and understanding manner. But again I must emphasise that the movers were excellent and polite.

    DBm Express of DBM Express replied:
    Dear Suleiman,We are really sorry you felt like so and we do apologise. When the survey took place you have instructed our estimator that the van will be able to park right in front of the property and therefore the quote we provided you was based on this information. However on that day of the move this was not possible without receiving a parking fine or having our vehicle's wheels clamped. Due to this unforeseen circumstances, our crew had an extra 40 to 50 metres walk which has increased the time of the whole moving service with more then an hour. You were aware that parking arrangements were the responsibility of the client and things like this have got an impact on the duration and on the crew's effort. Once again please accept our apologise if this has caused you an inconvenience. The charge that we applied was fair and you should bring the matter to your concierge who changed his mind and refused to allow parking where he initially said that it was allowed.Kindest regards,DBM Team

    More Information

    Home Removals

    We know that moving house can be very stressful and this is why we are here to take away as much of the stress as possible. During the move, we will protect all your belongings and furniture with blankets and strapping to ensure they are safe and secure during transportation to your new home. We will work hard to protect your goods from damage so you can just look forward to settling into your new home.

    Packing

    We understand that every customer has different needs and, this is why we offer a packing service as an additional option to go with the traditional removals service. We can help you pack all your belongings with you or we can pack them all for you. We can even offer you the packing materials you need to pack your belongings yourself.

    Storage

    We understand that every customer has different needs and, this is why we offer a packing service as an additional option to go with the traditional removals service. We can help you pack all your belongings with you or we can pack them all for you. We can even offer you the packing materials you need to pack your belongings yourself.

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