Denix Moving and Storage Solutions Ltd

Denix Moving and Storage Solutions Ltd

Superb
based on 23 reviews
member since February 2021
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Reviews & Ratings
Customer Reviews
  • Jade Das

    Kingston-Upon-Thames

    24/12/2022

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    Customer service was excellent but on the day the removal men turned up about 45 minutes late which was very frustrating.

  • Antonios Koliadis

    London South West

    19/12/2022

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    Competitive rate Good customer service Well mannered helpful staff

  • Igraine Rhodes

    London North West

    16/12/2022

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    The team was professional and communicative. Tom in the office answered all our questions and the moving team worked diligently and carefully all day. They ended up having to come back for a couple of extra things in the morning, this was all handled well. Were using them again to get back out of storage and will definitely recommend to friends.

  • Ellen Cumber

    London South West

    14/12/2022

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    Really clear communication beforehand, responsive to questions, two porters on the day were very friendly and made the move so easy (London > Leeds). Would definitely recommend.

  • Anne Cooper

    London West

    21/11/2022

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    Very easy to communicate with via email. Van arrived absolutely on time and arrived at destination within estimated time, despite appalling weather. Only one driver, who unloaded everything into the one location, but also carried settee parts to upstairs location carefully and without assistance.

  • Liz Howard

    London South West

    16/11/2022

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    Thank you Denix Moving team for your outstanding work. From the email, I received from Tom explaining everything about my move till the last offloaded box. The team was amazing and did a great job helping to dismantle and reassemble my furniture. I would highly recommend Denix Moving. I received the best removal service. Thanks, Liz

  • Keren

    London North West

    10/11/2022

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    We had the best experience. very professional, efficient and prompt. Will definitely use Denix services again. Highly recommended.

  • Franciscann Ukposidolo

    Twickenham

    1/11/2022

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    Your things will be moved but don't expect them to survive the journey. This company moved me. I was very worried about the couch and asked for coverings and shrink wrap to protect the couch. It was covered but not totally and then During this move they managed to damage a 1500 couch. Scratches and dents on the corners and back sofa. Significant damage to the leather. This sofa was 2yrs old. Had only been moved to install in the place it was moved from but during transit it was damaged. Make sure you look at the terms and conditions on the website. They will not refer to this on the invoice nor in any of the email exchange. They will mention the 20K insurance but there's a catch. The T&C states that if you do not provide a list of items with their value, you can only been compensated up to 40. There is also a 250 dedudictable. They do not commpensate for damage. Spend more money and get a company that will move your goods with care.

  • Lewis Morgan

    Twickenham

    13/10/2022

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    Excellent, easy to deal with, did the job quickly and were the cheapest quote by far

  • Nicole Mcfarlane

    London North West

    9/10/2022

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    Terrible.Arrived very late, with zero packing materials. The movers were not told anything about my order and were extremely slow and not professional movers. I left them to it and found my bed and furniture in their dirty truck with no packing. I had to ask them to removeit and find my own packing materials (sheets) to protect my furniture. They were so slow but I still was charged 50 for extra time.

  • Heather

    London South West

    13/09/2022

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    Tom was extremely helpful and supportive in the run up to the move from London to Derbyshire. He put my mind at ease and everything was done in such a friendly yet professional manner. On the day the 2 removal men arrived promptly and got to work straight away loading the van. They made it look effortless and everything was loaded in 1 hour 20 mins. They kept in touch throughout the drive too. Absolutely faultless!

    Response:
    Dear Heather, Thank you for your wonderful comments. We are always happy to help.
  • Gary Rodriguez

    London West

    27/08/2022

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    Excellent service very helpful & Fantastic price

  • Lucy Urwin

    London West

    10/08/2022

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    Amazing. Can't really fault them. The guys were so efficient and hard working

    Response:
    Dear Lucy,Thank you for your lovely review. We were happy to help you with your relocation.Kind regards, Marina
  • Adrian

    Cambridge

    1/04/2022

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    Happy it went well. Hard working, no fuss, patient, flexible. They were good.

  • Sarah

    Cambridge

    3/09/2021

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    Great company excellent service. Would highly recommend.Friendly went above and beyond.

  • Jayne Matthew

    Cambridge

    12/07/2021

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    This company was absolutely FANTASTIC. They moved us over 350 miles away.Alex was open and understanding of our needs and requirements. He gave a very acceptable quote with two people to carry out this job.They arrived in plenty of time, got the boxes moved without any fuse and no breakages at the other end. I would definitely recommend this company.Jayne

  • Maureen Edwards

    Cambridge

    10/07/2021

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    What a find , we could not fault Denis and his team. Good communication,arrived promptly , packed up over 2 days , great value for money. We would not hesitate to recommend them.

  • Francisco Manno

    Cambridge

    24/04/2021

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    Denys and the team were excellent. We booked quite close to our moving date and were very anxious but communication with Denys was excellent and the moving day everything went great. The guys knew what they were doing and had a very cheerful and positive attitude that helped during the stressful day. We were uncertain about the time we would get the keys to the new place but they were very calm and patient and kept reassuring us. I would surely recommend them

  • Richard

    Stevenage

    23/04/2021

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    Went above and beyond to help. Couldna??t recommend them enough.

  • Michael Williams

    Cambridge

    21/04/2021

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    Great communication and really careful with my belongings. I highly recommend!

  • Susan Ditchfield

    Cambridge

    20/04/2021

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    Very helpful, friendly, hard working and efficient team, taking care of fragile items and furniture. Dismantling and reassembling (pointing out weaknesses and taking extra care) where necessary. Carefully carrying everything to where we wanted in the new house.
    The packing service before the move meant they boxed up everything not already boxed on the morning of the move.
    Important for customer to check everything required has gone from each area so they were able to complete to our entire satisfaction.
    Highly recommended

  • Nigel Haigh

    Cambridge

    27/03/2021

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    Very good , personable accommodating and good at what they do. Lost a star as Wardrobe not put together correctly. But hide thank you to both of. You.

  • Joe Burton

    Cambridge

    11/03/2021

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    Denys and Alex and their team were great. They managed our move split over two days storing our contents safely overnight. They delivered everything safely from Cambridge to North Yorkshire.

    They disassembled and assembled all tricky bits of furniture requested, even disassembling extra pieces to get things through tight sports.

    I highly recommend Denix removals.

    More Information

    Areas Covered

    Harrow (HA), Kingston-upon-Thames (KT), London North (N), London North West (NW), Slough (SL), London South West (SW), Twickenham (TW), Southall (UB), London West (W)

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