Denix Moving and Storage Solutions Ltd

Really helpful team, very punctual it was perfect

We recently moved from Twickenham to Harrow and had an outstanding experience with this moving company. The porters were exceptional, demonstrating both speed and professionalism in dismantling and assembling our furniture. It was incredibly convenient to have them handle everything, allowing us to open our eyes at one point and find that the entire process was seamlessly done.The workers were impressively strong, effortlessly lifting heavy items. Their efficiency and strength made the entire moving process smooth and stress-free. We highly recommend using this company for their top-notch service. From start to finish, they exceeded our expectations.Thank you to the entire team for making our move a breeze! Read more

They were fantastic. I was late getting to meet them at my new flat , but they waited and were very understanding. They were professional and very pleasant indeed. No stress whatsoever. There are the best, thanks guys soo much. Read more

They were amazing, they were running a little late due to traffic but made sure to let me know. They were friendly, fast and efficient.Made moving a whole lot less stressful! I would definitely recommend! Read more

Shockingly unprofessional and untrustworthy. We had a very bad experience with Denix Removals. I found them via a comparison website and this is the first negative review I have ever posted but I had to share my experience in the hope noone else encounters the stress and expense that I did. On the moving day I had a whole host of problems. There was absolutely no communication from either of the 2 men that arrived, they were very slow which resulted in them charging an extra 300 of "additional time". They broke a large vase (and left it on the side of the road) and I had to ask one of them to get out the van as found him sat in there on 2 occasions playing on his phone when I had expressed we needed to be out by 4pm... I paid for the disassembly and reassembly of 2 x ikea wardrobes but due to time I had to call my family to help and do the majority ourselves. I was accused of lying and withholding information by the manager when I queried the invoice the next day and told if I didn't pay the invoice by end of the next day I would face legal action as I had accepted the quote which stipulated the additional charges. Read more

Super quickSuper professional Super polite Would recommend

Very professional, from the initial quote to the actual move, all questions answered and no issues

I would wholeheartedly recommend Denix movers. The price was great and service provided was excellent. They were very careful with all my belongs and very friendly and efficient. They made a stressful day of moving house go completely smoothly! Read more

Absolutely brilliant. Spot on, fast and efficient service. Highly recommended!

The moving day was good, the guys were professional and helpful but I felt ripped off when the final bill came. I was charged an outrageous 70 for bubble wrap?! Given the same amount is easily bought for @14, this is clearly where profit is made. Watch out for these extras and buy ur own packaging materials if you can Read more

I used the comparemymove page, and after phoning the various options Denix was the best of them all.

Very helpful and courteous team - super efficient on the day!

The delivery driver was excellent, but the delivery company had over booked and I spent the entire day waiting. I had no communication from the company until 2 hours past our arranged time. I had booked my move at 2 (a 2 hour move) but it ended being completed by 10pm.I was the told I would be contacted regarding the payment amount as I missed a shift at work and this has not happened. I wouldnt recommend this service as they are not able to keep to any arrangements. Best to use a different company. Read more

Very helpful and efficient, were careful with our belongings and communication was easy

Wonderful customer service, quick, professional and efficient. They really made the whole moving process a bliss for me. Also, the value for money was great compared to other quotes I got. Cannot recommend them enough Read more

Customer service was excellent but on the day the removal men turned up about 45 minutes late which was very frustrating.

Competitive rate Good customer service Well mannered helpful staff

The team was professional and communicative. Tom in the office answered all our questions and the moving team worked diligently and carefully all day. They ended up having to come back for a couple of extra things in the morning, this was all handled well. Were using them again to get back out of storage and will definitely recommend to friends. Read more

Really clear communication beforehand, responsive to questions, two porters on the day were very friendly and made the move so easy (London > Leeds). Would definitely recommend.

Very easy to communicate with via email. Van arrived absolutely on time and arrived at destination within estimated time, despite appalling weather. Only one driver, who unloaded everything into the one location, but also carried settee parts to upstairs location carefully and without assistance. Read more

Thank you Denix Moving team for your outstanding work. From the email, I received from Tom explaining everything about my move till the last offloaded box. The team was amazing and did a great job helping to dismantle and reassemble my furniture. I would highly recommend Denix Moving. I received the best removal service. Thanks, Liz Read more

We had the best experience. very professional, efficient and prompt. Will definitely use Denix services again. Highly recommended.

Your things will be moved but don't expect them to survive the journey. This company moved me. I was very worried about the couch and asked for coverings and shrink wrap to protect the couch. It was covered but not totally and then During this move they managed to damage a 1500 couch. Scratches and dents on the corners and back sofa. Significant damage to the leather. This sofa was 2yrs old. Had only been moved to install in the place it was moved from but during transit it was damaged. Make sure you look at the terms and conditions on the website. They will not refer to this on the invoice nor in any of the email exchange. They will mention the 20K insurance but there's a catch. The T&C states that if you do not provide a list of items with their value, you can only been compensated up to 40. There is also a 250 dedudictable. They do not commpensate for damage. Spend more money and get a company that will move your goods with care. Read more

Excellent, easy to deal with, did the job quickly and were the cheapest quote by far

Terrible.Arrived very late, with zero packing materials. The movers were not told anything about my order and were extremely slow and not professional movers. I left them to it and found my bed and furniture in their dirty truck with no packing. I had to ask them to removeit and find my own packing materials (sheets) to protect my furniture. They were so slow but I still was charged 50 for extra time. Read more

Tom was extremely helpful and supportive in the run up to the move from London to Derbyshire. He put my mind at ease and everything was done in such a friendly yet professional manner. On the day the 2 removal men arrived promptly and got to work straight away loading the van. They made it look effortless and everything was loaded in 1 hour 20 mins. They kept in touch throughout the drive too. Absolutely faultless! Read more

Excellent service very helpful & Fantastic price

Amazing. Can't really fault them. The guys were so efficient and hard working

Happy it went well. Hard working, no fuss, patient, flexible. They were good.

Great company excellent service. Would highly recommend.Friendly went above and beyond.

This company was absolutely FANTASTIC. They moved us over 350 miles away.Alex was open and understanding of our needs and requirements. He gave a very acceptable quote with two people to carry out this job.They arrived in plenty of time, got the boxes moved without any fuse and no breakages at the other end. I would definitely recommend this company.Jayne Read more

What a find , we could not fault Denis and his team. Good communication,arrived promptly , packed up over 2 days , great value for money. We would not hesitate to recommend them.

Denys and the team were excellent. We booked quite close to our moving date and were very anxious but communication with Denys was excellent and the moving day everything went great. The guys knew what they were doing and had a very cheerful and positive attitude that helped during the stressful day. We were uncertain about the time we would get the keys to the new place but they were very calm and patient and kept reassuring us. I would surely recommend them Read more

Went above and beyond to help. Couldna??t recommend them enough.

Great communication and really careful with my belongings. I highly recommend!

Very helpful, friendly, hard working and efficient team, taking care of fragile items and furniture. Dismantling and reassembling (pointing out weaknesses and taking extra care) where necessary. Carefully carrying everything to where we wanted in the new house.
The packing service before the move meant they boxed up everything not already boxed on the morning of the move.
Important for customer to check everything required has gone from each area so they were able to complete to our entire satisfaction.
Highly recommended Read more

Very good , personable accommodating and good at what they do. Lost a star as Wardrobe not put together correctly. But hide thank you to both of. You.

Denys and Alex and their team were great. They managed our move split over two days storing our contents safely overnight. They delivered everything safely from Cambridge to North Yorkshire.

They disassembled and assembled all tricky bits of furniture requested, even disassembling extra pieces to get things through tight sports.

I highly recommend Denix removals. Read more