Eazy Moves

Eazy Moves

member since June 2022
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Overview

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Reviews & Ratings
  • Sandy

    Oxford

    21/10/2022

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    Review:

    If I would have known that they work with unprofessionals, I would have chosen a different removal company.For him it was a part time job and he didnt take care about the furniture. Leaving the sideboard scratched and chipped. Nearly destroyed the bed frame as there were missing pieces from the frame itself; like little chunks and destroying the main screws which hold the bed together for stability.And the audacity that he didnt even say anything about! Guess what? Even so we complained to the company about it; sending pictures as proof, they havent even replied therefore havent apologised. My advice, stay far away from them and spend a few extra pounds on a different removal company.

    Response:
    Thank you for your review. I'm sorry to hear you had a frustrating experience, but I really appreciate you bringing this issue to my attention as we haven't received any emails in regards to these issues therefore have been unable to respond. I have tried contacting you in regards to this. I would be happy to resolve it promptly and accurately. We apologize that our service did not satisfy your expectations, we’re sorry to hear that your experience was not up to standards. We would like the opportunity to talk and investigate your feedback further.
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    Areas Covered

    Oxford (OX)

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