Company Overview

When we set up Illy James, the aim was to provide a removals service of elite standards. We offer the most professional removals in South London, with extremely high attention to detail. All members of our home moves team have been handpicked to ensure Illy James Removals exceed expectations. When you choose Illy James, you move in style.

Home Removals
Packing
Storage
Cleaning Services
Handyman Services

Areas Covered

Note: Coverage may vary for international and commercial moves

9.4 Superb

based on 26 reviews

Since November 2013

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Reviews

9.4 Superb

based on 26 reviews

Stefan from London on 29/03/2019
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Very good overall package and value for money.
Ms Illy James of Illy James replied:
Thank you so much, Stefan. Enjoy your new home
Claudio Di Vittorio from London on 16/03/2019
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Great service, did everything on time with great attention for each item they moved

They were really quick at packing and disassembling and the whole move went very quickly
Ms Illy James of Illy James replied:
Thank you so much, enjoy your new home
Alice Boteju from London on 10/03/2019
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I was very happy with our move. Everything went very smoothly and the team were very professional and reliable. I would definitely use them again.
I like the fact that there are no hidden costs. The price they quote, is the price at the end of the move. They charge a very reasonable rate.

Ms. Illy James of Illy James replied:
Dear Alice, it was a pleasure conducting your move. Enjoy your new home. All the best from me and team
Jackie Ritskes from London on 1/02/2019
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I literally cannot fault Illy and her team. From the moment I spoke to Illy concerning a quote until the day I moved, she was always available to answer my questions. On the day her team were extremely punctual and hard working, what seemed a daunting stressful day, that moving often is, they made me feel at ease and everything went without a hitch. I cannot thank them enough. I also used Illy’s cleaning service for my End of Tenancy Clean. Her cleaning team worked tirelessly through to the evening to ensure the house was spotless, in fact by the time they had finished it looked brand new, a big thank you again for this. I would 100% recommend Illy James removal company to anyone who wants a professional and stress free move day. Thanks again for everything

Ms Illy James of Illy James replied:
Thank you so much, Jackie! It has been a pleasure
Harriet Randell-Nash from London on 18/01/2019
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Excellent service, quick, friendly and not a single breakage. Very happy indeed!
Ms. Illy James of Illy James replied:
Thank you for your kind comments. For us it was a pleasure
Shahil Rajcoomar from London on 23/12/2018
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Efficient, well managed and executed. They delivered an excellent service without a hassle.
Ms. Illy James/MD of Illy James replied:
Thank you for your kindness. All the best from me and team
Jane Ha from Worcester Park on 27/10/2018
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The service from start to finish was excellent and very accommodating. Illy James and her team made this stressful period go smoothly. I would definitely recommend their service.
Ms. Illy James/MD of Illy James replied:
Thank you so much! Great to deal with you!
Philip O'donnell from London on 27/10/2018
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Great initial response to quote and regular correspondence. Very competitive price, and excellent on the day - courteous, quick, careful with our stuff, and even came back to drop off our parking permit the next day! Would definitely recommend.

Ms. Illy James/MD of Illy James replied:
Dear Philip, please accept our big thank you for your great feedback. We are delighted to have conducted your move
Jan Huson from London on 12/10/2018
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Excellent service, nice people. No complaints
Ms. Illy James of Illy James replied:
Thank you for your great comments. Enjoy your new home
Louise Paisley from Hampton on 12/07/2018
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Extremely efficient, knowledgeable and helpful. We would recommend Illy James.
Ms. Illy James of Illy James replied:
Thank you and enjoy your new home
Mrs Anne Hesketh-Sena from London on 6/04/2018
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I cannot fault this company. Illy helped me to get the date I required for our move. The men were very helpful and polite. They worked extremely hard over 2 days and went the extra mile. We had no breakages or things going missing.
The cost was very competitive.

Ms Illy James of Illy James replied:
Thank you so much. Enjoy your new home
Nikolaos Diamantis from London on 21/03/2018
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Reasonable quote, quick and efficient.
No extra costs.
Polite and pleasant.
Stress-free moving.
Ms. Illy James of Illy James replied:
Thank you so much
Erica White from London on 17/03/2018
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A brilliant professional moving company, they completed our move in a much shorter timeframe than expected & were great to deal with from beginning to end. Would definitely recommend Illy James!!
Ms. Illy James of Illy James replied:
Thank you so much! Enjoy your new home
Ana Correia from London on 1/03/2018
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Incredibly fast, incredibly hard working! Amazing service thank you!
Illy James team of Illy James replied:
Thank you, Anna. Enjoy your new home
Nicolai Vickman from London on 21/02/2018
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I can highly recommend Illy James.

Illy was personally a pleasure to deal with, and the moving team was fantastic.

The men came 7:30am, packed up our entire flat in 3 hours. The entire move was complete before 1pm, which included assembly of all furniture. They were very professional and careful with all fragile items. I was very impressed with how smooth the entire process was.

Thank you Illy!

Kind regards,
Nicolai

Ms. Illy James/MD of Illy James replied:
Dear Nikolai,A great Thank you for your fabulous comments. I appreciate it. Enjoy your new home. Kind regards,
Luke Townend from London on 11/01/2018
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Great service and worked non stop to get us moved all in one day
Ms. Illy James - MD of Illy James replied:
Thank you so much for the great comments. My kindest regards
Oliver Thornton-Flowers from London on 9/01/2018
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Great value and a really professional service.

Would use them again in a heart beat!
Ms. Illy James - MD of Illy James replied:
Thank you so much for the great feedback. Much appreciated
Nina Kaler from Hounslow on 2/01/2018
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Excellent service and value from Illy James and her team.
Removal team were excellent and very efficient.
Would definitely recommend.
Ms. Illy James - MD of Illy James replied:
Thank you so much for the great feedback.
Carla Verity from New Malden on 22/12/2017
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Really pleased I chose this company. The movers are super hard workers and done a fab job.
Ms. Illy James - MD of Illy James replied:
Thank you, Carla. All the best in your new home
Paul Van Den Heijkant from London on 15/12/2017
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Great staff
Ms. Illy James - MD of Illy James replied:
Thank you for the feedback, much apppreciated
Ben Spector from New Malden on 18/11/2017
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Illy came to do the survey and was very efficient and friendly which inspired confidence from the start. She was flexible on dates and pricing and provided everything needed to pack.

Her team arrived on time and blitzed the house so quickly I was amazed! Everything arrived at the other end, positioned, unpacked, rebuilt etc etc just as quickly. The guys were really friendly and professional and happy to help with a few things that weren’t really their responsibility.

Fantastic service, was really pleased and would strongly recommend.

Illy James of Illy James replied:
Thank you for the great feedback. Much appreciated
Ej Hurley from Wallington on 4/11/2017
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On moving day they arrived early & did not stop working all day. Nothing was too much trouble & went the extra mile too ensure our property was where we wanted it. They were extremely professional & friendly & excellent value for money. I would highly recommend them.

Ms. Illy James - MD of Illy James replied:
Thank you so much for the excellent feedback!
Jennie from Sunbury-On-Thames on 1/07/2017
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Excellent communication, very competitive price, extremely polite and hard working removals men. We could not have asked for more.
Thank you
Ms Illy James - MD of Illy James replied:
Thank you , Jennie. Much appreciated
Nicola Daniel from Esher on 9/02/2018
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Illy and her team are very friendly and professional - and helpful! Issues on the day were rectified quickly and the team were very respectful of our belongings, old/new home and we would recommend
Ms. Illy James/MD of Illy James replied:
Thank you
Jane Levonian from Kingston Upon Thames on 11/03/2019
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If moving is not stressful enough they certainly DID NOT help with the terrible communication with a number on a number of matters.
1.They turned up over 1 hour late with little to no communication I called the boss lady who had done my initial quote. I asked for the removal mens phone number to find out what was happening. Her response "I can't call them darling they are driving!" Baring in mind we had 2 vans and 4 men on the job! Eventually I got a call from one of the men informing me they were 10 minutes away. This line continued throughout the following hour. My thoughts at this point were that I had actually been scammed as it felt like I was being seriously fobbed off! The attitude of all the staff over the phone during this time was unbelievable! The second call I made to the boss with my apparent lack of reassurance resulted in her actually hanging up the phone on me. I did not curse but I was clearly stressed with the situation with my words whilst trying to remain calm. When they did eventually arrive one man left after a short time due to being unwell also left us with just 1 English speaking. They did not wrap certain items up as discussed at quote.

Ms. Illy JAMES- owner of Illy James replied:
Dear Jane,Wishing you the very best in your new home!
Sophie from London on 11/03/2019
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Removals team was rude, didn’t listen and broke/damaged several items

More Information

Home Removals

Our professional, uniformed, clean and courteous house removal experts are adequately equipped to service all your domestic moving needs. You will deal directly with a highly experienced relocations manager who will ensure you are totally comfortable with the process of your move at all times. We can also help deal with lease term negotiations, offer advice on any rental agreements and anything else we can to make your domestic move run as smoothly as possible.

Packing

We offer the additional service of packing to remove that extra burden when it comes to moving, we can pack and remove all your belongings, furniture and possessions for you and put them in your new property as you would like. Some of our clients even go on holiday while we complete the move for them. Packing is a specialist skill and we have the experienced and professional staff to do your packing for you.

Storage

We provide a wide range of storage solutions that include clean short or long-term storage spaces in modern private rooms. Our climate controlled storage units are designed for residential and commercial uses with 24hr central monitoring with security systems and fire alarms. Our storage solutions can help make your move easier.

Cleaning Services

We can offer you a one-time cleaning service for when you move property; this can be for your old property, new property or both. We can offer commercial and domestic cleaning from a minimum of 3 hours and this can be continued to a regular cleaning service if it is so required in the future at your new property.

Handyman Services

Here at Illy James, we can assist you with any service you require during your move. We have established strong working relationships with suppliers who understand our service requirements. We can offer our concierge service free of charge to all of our customers, with competitive prices guaranteed.