Intercity Removals

Intercity Removals

Cardiff, Glamorgan
Superb
based on 117 reviews
member since March 2014
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Reviews & Ratings
Customer Reviews
  • Andrew Godfrey

    Cardiff

    28/09/2021

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    Excellent, punctual and very reliable, no complaints at all

    Response:
    Hi Andrew,Thank you so much for leaving us such a lovely review we will of course pass your kind words on to the removal team.We wish you all the very best in your new property
  • Jessica Williams

    Bristol

    19/08/2021

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    The office staff were helpful and friendly. The removals guys arrived on time and were absolutely brilliant. They were hard working, very helpful and polite. I would recommend this company.

    Response:
    Hi Jessica, Thank you very much for taking the time to leave us such a lovely review. We will of course pass your comments on to the removal team who will be delighted to hear your feedback. We wish you all the very best in your new home
  • Stuart

    Bristol

    27/06/2021

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    All the staff I spoke to there friendly and experienced. We chose to pack ourselves, but Intercity Removals were very helpful during the evaluation video call and before the big day. The moving crew on the day were awesome. They took care of everything. Everything arrived safe and sound. Would definitely use again and recommend to anyone.

    Response:
    Hi Stuart,Thank you for leaving such a lovely review we are so pleased that everything went well with your removal and that you would be happy to recommend our services.We wish you all the very best in your new homeMany Thanks
  • Chris Taylor

    Bristol

    18/06/2021

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    I would 100% recommend this company to anyone! I was so so impressed with the two guys that helped us on the day. Super friendly, considerate and worked very hard. On top of that we received regular updates and check ups to ensure the whole experience was a good one, which it most certainly was! Thanks again!

    Response:
    Hi Chris,Thank you so much for taking the time to leave us such a lovely review. We will also let the team know how happy you are they will be really pleased to know you have left us a review.We wish you all the very best in your new home
  • Julie Cotterell

    Bristol

    12/06/2021

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    Amazing service from both the office staff and the removal men on the day. It was a difficult move with a lot of steps at both properties and the men were just unbelievable.Having used Intercity Removals this time, I genuinely wouldnt use anybody else if I nice again!

    Response:
    Hi Julie,Thank you so much for your lovely feedback we really do appreciate you taking the time to leave a review for us.We will pass on your feedback to the whole team who helped with the removals process.We wish you all the very best in your new home
  • Leoni

    Bristol

    3/06/2021

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    Valentin, Radu & Tonny were fantastic. Friendly, polite, on time and very efficient. We were so impressed with how smoothly the day went and the price was so reasonable. Thank you again for making the move stress free.

    Response:
    Thank you for your wonderful review. I will pass to the team and we wish you the very best in your new home.
  • Lyndsey

    Weston-Super-Mare

    24/05/2021

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    Nick and Cosmin from Intercity completed our move last week and were absolutely wonderful. They did such a fabulous job, were very friendly and nothing was any trouble! Can’t believe how quickly they had everything in and out. We definitely recommend Intercity!
    Thank you for making moving day stress free!!

    Response:
    Thank you for such a lovely feedback. We will ensure Nick and Cosmin see your kind comments.We wish you all the very best in your new home
  • Benjamin Yates

    Bristol

    12/05/2021

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    Very friendly customer services team when progressing the quote and preparing for removal day.
    The removal team were friendly, tidy and efficient with no damages.
    The price was one of the best value we could find and the service was very good.
    Intercity were a big help at a stressful time.

    Response:
    Hi Ben, Thank you so much for providing us with such amazing feedback we are so pleased you are happy with the service from the initial quotation to the removal day! We all wish you the very best in your new home
  • David Plummer

    Bristol

    9/05/2021

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    Stuart and Chris worked incredibly hard. Made our move go very smoothly and stressless.
    Best price I could find, and still had high quality service. Thanks guys

    Response:
    Thank you so much for your kind words about Stuart and Chris - i have passed this to the team and they were very pleased you took the time to leave them such lovely feedback - We all wish you the very best in your new home
  • James Collins

    Bristol

    8/05/2021

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    The whole process from obtaining the initial quote, the contact leading up to the move and on the day of the move itself, everything went seamlessly - Cristi, Ricardo & Nicu we’re absolutely fantastic, couldn’t have asked for more from them - great job!!

    Response:
    Thank you so much for providing such lovely feedback for your removal team. I have passed this to them and they were very happy you took the time to leave such a nice review. We wish you all the very best in your new home
  • Steven Lake

    Newport

    7/05/2021

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    Excellent efficient service at a competitive price. The two lads who moved me to a 2nd floor flat (Florin and Mihai) worked really hard and were friendly & good humoured throughout. Even when my large fridge freezer wouldn’t fit in the lift!! They just shrugged their shoulders and proceeded to carry it all the way up the stairs. I would highly recommend this company.

  • Edward Tuite

    Bristol

    16/04/2021

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    There are no bad points, outstanding service, friendly and very efficient.

    Response:
    Hi EdwardThank you so much for your lovely review we are so delighted everything went well for you and we wish you the very best in your new home.
  • Jayne Thompsett

    Newport

    26/03/2021

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    Boys worked really hard to get the job done

    Response:
    Thank you so much Jayne for your lovely review which I will pass to the team. So delighted everything went well for you and we wish you the very best in your new home. Many Thanks Grace O'Regan General Manager
  • Gemma Eldridge

    Barry

    16/03/2021

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    Grace and Claire in the office were very accommodating and extremely helpful up until the day of the move. Could not fault the service.
    The guys on the day were brilliant. They worked extremely hard and we couldn’t fault them.

    Response:
    Hi Gemma,Thank you so much for your wonderful review. The team will be delighted to hear.We wish you the very best in your new home :)
  • Jemima Buoy

    Bristol

    23/02/2021

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    Fantastic removals.
    We contacted them almost at the last minute for availability, they were very good, courteous, easy to pay the invoice, and the men on the day were quick, proper, and polite. Completed the day with no problems. So far we have not found anything broken!

    Response:
    Thank you so much Jemima for your lovely review which I will pass to the team. So delighted everything went well for you and we wish you the very best in your new home. Many Thanks
  • David

    Bristol

    13/02/2021

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    Brilliant service from start to finish. Our packers and movers (Nick, Catalin and Vio) were really helpful and hard working. Made everything so easy for us.
    Would highly recommend.

  • Tim Collins

    Bristol

    8/02/2021

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    Consummate professionals- friendly, efficient, great communication. Amazing service.

  • Jo Pye

    Bristol

    27/11/2020

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    The team from Intercity were fabulous from the ladies in the office to the removal chaps headed up by Lee. This is the second time we have used the company and would not hesitate in using them or recommending them again. A truly professional company.

  • Joe Lund

    Bristol

    15/04/2020

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    Amazing customer service.
    Great company.
    They went above and beyond during a very difficult time. Many thanks; highly recommended!

    Response:
    Hi Joe. Thank you for such a lovely review. We wish you the very best in your new home. Many Thanks
  • Darran Carey

    Tonypandy

    24/02/2020

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    Turned up on time, nothing was too much effort for them. Professional and polite.

  • Angharad

    Caerphilly

    2/02/2020

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    Intercity removals were absolutely fantastic from the moment I contacted them. Any queries were answered promptly and in full and a home survey and quote were done within days of contacting them.
    On the day the moving team turned up promptly at 7 and very carefully loaded the van, ensuring that all items were secure and protected. All items arrived at my new address in perfect condition.
    I would not hesitate to recommend Intercity Removals to others and I would use them again in the future as they really made moving day as stress free as possible.

    Response:
    Hi Angharad,Thank you so much for your lovely feedback we are really pleased that you are so happy with the service that we provided you. We hope you settle well into your new property and wish you all the very best.
  • Julie Easton

    Bristol

    2/11/2019

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    Very good. Two very good people moved all my items with care. They did not stop even when offered a drink. Staff in the office very helpful. Would recommend them should you need to move.

  • Yvonne

    Cardiff

    25/10/2019

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    First class service at a competitive price. The removal men worked very hard to make our move as smooth as possible. 5 star service!

  • Christy Mcdougall

    Bristol

    30/09/2019

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    Very nice men with good service

  • Jimmy Campbell

    Newport

    16/08/2019

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    The team were very helpful and professional

  • Tracy Jeremiah

    Cardiff

    6/08/2019

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    They were on time, very polite and extremely helpful, I would highly recommend them

  • B Roberts

    Cardiff

    1/08/2019

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    Brilliant, really helpful and efficient

  • Keri-Ann Berry

    Carmarthen

    26/07/2019

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    Excellent would highly recommend
    Extremely quick and efficient, very courteous.
    The cheapest and by far the best quote received.

  • Rachel Barrett

    Bristol

    26/07/2019

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    Intercity removals were great and I would highly recommend them. They were on time , really looked after our things and curteous.

  • Marilyn Walker

    Swansea

    25/07/2019

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    Helpful and efficient
    Nice people easy to deal with I would use them again

  • Catherine Herrod

    Treharris

    9/07/2019

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    Great service all round, flexible and accommodating. We moved from South Wales to Cornwall. The Intercity assessors visited twice prior. once to do initial assessment and once to reassure me! It transpired that they could do the remove with fewer vehicles, and their being upfront on this was great as it reduced our costs. The men on the day were very careful and all went smoothly.Careful, offering flexibility and competitive in price.. Thank you!

  • Judith Kerr

    Barry

    21/06/2019

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    Fantastic service would definitely use again

  • Cerys Mutton

    Cardiff

    10/06/2019

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    Great service! Some of the packing was random eg bedding in box marked en-suite but given the fact that they packed a 4 bed house in 3.5 hours, I was very happy!

  • Tina Stanford

    Weston-Super-Mare

    7/06/2019

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    Staff very friendly, helpful and efficient. Rhys was particularly good and so understanding of my sister's condition.
    My sister suffers with amnesia and this resulted in her paying them 4 times in error the night before them move. She telephoned them really early on the day of the move so anxious when she realised her mistake and the owner answered the telephone and sorted it for her.
    Cannot recommend them enough.

  • Richard Fleming

    Ebbw Vale

    2/06/2019

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    Professional service from the initial phone call for a quotation to completion on our three hour move away. The removal team were excellent and worked hard all day. Highly recommended!

    Response:
    Dear Mr. Fleming,Thank you very much indeed for posting a positive review regarding your recent home move with us. We are very grateful for the time you have taken and we assure you that your kind words will be conveyed to the specific team who assisted you so that they can share in your praise. Whilst we hope that there will be no need to avail of our services for many, many years, we hope that you will think of us then. Many thanks once again.
  • Claire Cooper

    Penarth

    20/05/2019

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    Great team who made our move seamless! Everything was taking care of with a friendly and efficient service - thank you very much!

  • Lynda Nolan

    Bristol

    18/05/2019

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    Fantastic team. Extremely professional and courteous. Highly recommended. Hassle free move. Good value for money.

  • Mary Morgan

    Abergavenny

    1/05/2019

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    Intercity removals offered us brilliant attentive service from the time of our first enquiry to the actual move yesterday. We highly recommend them, the team we had were efficient, careful and managed everything in a stress free reassuring way. We also had the use of boxes on the day which was really helpful.

  • Anwen Jones

    Bargoed

    19/04/2019

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    The removal men worked tirelessly throughout the day. They made the whole day relatively stress free. The transit from one property to the next was easy thanks to them. They were brilliant. I would highly recommend the company

  • Lisa Flay

    Cardiff

    14/04/2019

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    very punctual and polite Faultless service. Would highly recommend.

  • Karen Lewis

    Caerphilly

    13/04/2019

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    They were punctual, accommodating and pleasant! Nothing was too much trouble! We were very pleased with the sales service , the removal and the polite payment service! A very good experience!

  • Alan Craine

    Bristol

    6/04/2019

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    Brilliant! Straight forward, no hassle, nothing a problem, helpful suggestions

  • Nigel Withers

    Newport

    3/04/2019

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    Alex & Chris arrived early. They were friendly, conscientious hard working & professional.
    A very smooth move. No breakages & items put where we wanted them.
    Well done

  • Amy Strangis

    Cardiff

    25/03/2019

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    Excellent, extremely hard working and professional.

  • Tracey Evans

    Cardiff

    15/03/2019

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    The two guys who arrived were excellent, arrived promptly at 8am, Majority of the boxes were on the van within an hour

  • Kathy Turnbull

    Penarth

    5/03/2019

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    I am really impressed with all aspects of this removal company. Everyone was so helpful and friendly. The guys took great care moving large pieces of furniture through tight gaps. Would definitely use them again and cant recommend them highly enough.

  • Marianna Kambani

    Bristol

    1/03/2019

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    Fantastic service! Would use again.

  • Tamas Szakmany

    Cardiff

    26/02/2019

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    Excellent, punctual service, careful handling and packaging of goods, made the move smooth and took a lot of stress out of the day. Highly recommended!

  • Sharon Jenninhs

    Aberdare

    21/12/2018

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    A stress free non complicated move due to City Moves. The Company was professional from the beginning to the end. The whole team worked their socks off and we can not thank them enough for helping us move 2 properties on the same day. They really took the burden from us. We would definitely use City Moves again in the future.

  • Damien

    Bristol

    21/12/2018

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    Very friendly and respectful. On time. Would recommend to friends and family

  • Nichola Gregory

    Pontypool

    15/12/2018

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    Moving is stressful enough the removal men was excellent and worth every penny made our lives stressful free on the day can't thank you enough for your help

  • Carolyn Grocott

    Swansea

    14/12/2018

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    Friendly, hardworking team who got a difficult move done without complaining. Our furniture was handled with care without any damage. Thanks.

  • Kay Seivad

    Cardiff

    6/11/2018

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    Intercity Removals were excellent. They went above and beyond my expectations of a moving company. I would definitely recommend them.

  • Angela Charles

    Cardiff

    2/11/2018

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    Absolutely brilliant from start to finish. Wouldn't hesitate to recommend them. Polite, clean, tidy, courteous, nothing was too much trouble - the list could go on! Thanks guys.

  • Clare O'leary

    Porth

    2/11/2018

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    Excellent communication prior to move, very competitive price.
    Packing service the day before carried out with amazing speed and everything packed with care.
    Day of the move carried out with the same care and speed - cannot rate highly enough - thank you!

  • Amanda Twinney

    New Tredegar

    24/10/2018

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    Best moving company I have ever used, I have kept their details because I only intend on using this company from now on. Fantastic couple of guys, that checked with me on everything, wrapped fragile things far better than I would have and knew how to pack a vehicle, so there was none of the usual. Where moving people say on the day, you have too much stuff and we'll have to do two trips and charge you double! Just hard working, friendly guys with Intercity removal company. Thanks guys

  • Salini Ponn

    Bristol

    5/10/2018

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    We had a lovely experience with Intercity. They arrived early on the day and moved us in swiftly with no issues. All their communication was prompt and their prices were competitive.

  • Andy Budd

    Cardiff

    29/09/2018

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    Friendly, helpful and efficient at every step of the way. Took the stress out of moving, I can’t recommend highly enough.

  • Peggy Cumbers

    Pontypool

    13/09/2018

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    They were excellent, pleasant,well organised and efficient. Made the move seem very effortless for me and my family.

  • Mat Davies

    Cardiff

    11/09/2018

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    Everyone at Intercity worked extremely hard and delivered an excellent service and a very competitive price: hard to beat

  • Sian Willcox

    Bristol

    7/09/2018

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    The team turned up on time, were polite and professional. They worked really hard and ensured the move went smoothly.

  • Lyndsay Grundy

    Cwmbran

    26/08/2018

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    An amazing company and made the move so easy would use them again and recommend to anyone.

  • Aloysius Mohan Siriwardena

    Bristol

    25/08/2018

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    They were absolutely brilliant. Punctual and polite.

  • Suzanne

    Cardiff

    14/08/2018

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    Absolutely fantastic. They gave excellent customer service from the first phone call. They were able to come to see the house at short notice and provided a very reasonable quote.
    On moving day the two gentlemen were extremely efficient and we were in the new house (some distance away) and the vans unpacked before we could get sentimental!
    Would recommend to all.

  • Emma Lovell

    Cardigan

    11/08/2018

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    Incredible service, friendly removal men at a very reasonable price. Highly recommended!

  • Adrian

    Newport

    9/08/2018

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    Very efficient and professional. Change of plan to store items was dealt with very well and help reduce the stress of breaking our chain

  • M Welch

    Newport

    16/07/2018

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    I would highly recommend this company as everything ran smoothly from the quote (which was very reasonable) to removal day!
    The two gentlemen on the day were punctual, very courteous, efficient & professional.
    They took care of everything with the utmost care & diligence!

  • D Lee

    Newport

    6/07/2018

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    Brilliant service. The guys turned up early, explained everything, worked hard, handled furniture carefully and behaved in a very polite manner. Excellent value for money too.

  • Amanda Gallagher

    Bristol

    22/05/2018

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    If you're considering Intercity for a house move, don't hesitate to book them!

    Telephone support couldn't have been better and the house visit to provide an accurate quote was quick and professional.

    On the moving day, the two guys were amazing - like machines! It took less than 2 hours to completely empty a three-bed house and despite not exchanging until the day of completion there wasn't a hint of frustration from the removal team. They arrived at the new property before us and had started unloading before we got there - couldn't have been better or more professional and took a weight off our minds!

    Response:
    Dear Amanda,Thank you very much for your kind words. They always put a big smile on our faces, here at Intercity Removals :).I will pass your feedback to all the boys:)
  • Leo Hewett

    Bristol

    28/04/2018

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    Can not recommend highly enough, so helpful , genuine and very calming!

    Response:
    Dear Leo, Thank you very much for your kind words. They always put a big smile on our faces, here at Intercity Removals :).
  • Margaret Powell

    Bristol

    25/04/2018

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    A slight communication error which left a bit of a bad feeling from one of the men but otherwise we were delighted.

  • Niall Ainscough

    Pontyclun

    13/04/2018

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    Fantastic teams for both packing and removals. Everything went very smoothly and to plan. Really impressed when the team came back and collected all the boxes and packing materials. Great job - thanks...

    Response:
    Dear Niall,Thank you very much for your kind words. They always put a big smile on our faces, here at Intercity Removals :).
  • Ruby Melhuish

    Clevedon

    2/04/2018

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    Excellent in every way could not fault them

    Response:
    Dear Ruby,Thank you very much for your kind comments:).We are happy to hear you were please with our services.
  • Jo Williams

    Pontypool

    23/03/2018

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    The guys were quick, polite & professional. They even helped when my dog fell so overall they were brilliant. Definitely recommend them & use them again if we move!

    Response:
    Dear Jo,Thank you very much for your kind words. They always put a big smile on our faces, here at Intercity Removals.
  • Anne Jeffery

    Port Talbot

    21/03/2018

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    Brilliant company had no problem nothing was too much trouble for them. Would recommend and use again

    Response:
    Dear Anne,Thank you very much for your kind words. They always put a big smile on our faces, here at Intercity Removals.
  • Louise Williams

    Bristol

    7/03/2018

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    Friendly and efficient. Delighted with the prompt service at short notice.

    Response:
    Dear Louise,Thank you very much for your kind words. They always put a big smile on our faces, here at Intercity Removals :).
  • Ian Tucker

    Penarth

    13/02/2018

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    We could not have been more pleased with the service provided. Everything went according to how we hoped and the removal staff were excellent.

    Thank you.

    Response:
    Dear Ian,Thank you very much for your kind words. They always put a big smile on our faces, here at Intercity Removals.
  • Julian Nicholas

    Chepstow

    2/02/2018

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    Superb! Excellent 5 service from start to end. Couple of calls to check all well and prepared, boxes dropped off for self pack. On the day the team were bang on time, super quick and totally professional. Would recommend every time!

    Response:
    Dear Julian,Thank you very much for your kind words. They always put a big smile on our faces, here at Intercity Removals :).
  • Mandi Silverwood

    Bristol

    19/12/2017

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    Excellent removal service - all went exactly to plan! Would highly recommend these guys

    Response:
    Dear Mandi,Thank you very much for your kind words. They always put a big smile on our faces, here at Intercity Removals :)
  • Eileen Newby

    Bristol

    12/12/2017

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    Very efficient. Safety conscious always. Hardly any breaks. Very pleasant experience

    Response:
    Dear Eileen, Thank you very much for your kind words. They always put a big smile on our faces, here at Intercity Removals :)
  • Martin Murkin

    Bristol

    9/12/2017

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    Friendly and efficient, was a little damage to property during transit but within 24hrs we were compensated directly into account. Would definitely recommend to anyone

    Response:
    Dear Martin,Thank you very much for your kind words. They always put a big smile on our faces, here at Intercity Removals.
  • Carolyn Caulfield

    Bristol

    1/12/2017

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    Guys turned up on time and got the job done in no time. They took care with our new carpets too and we really appreciated that!

    Response:
    Dear Carolyn,Thank you very much for your kind words. They always put a big smile on our faces, here at Intercity Removals.
  • Paul Benson

    Swansea

    20/11/2017

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    5 stars says it all.

    Response:
    Dear Paul,Thank you very much for your king words.They always put a big smile on our faces, here at Intercity Removals.
  • Jackie Morgan

    Barry

    4/10/2017

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    Great service from this local firm. Nothing was too much trouble and the move went very smoothly thanks to Julian and his team.
    Highly recommended.

    Response:
    Hi Jackie,Thank you very much for your kind words. We will pass your comments to our team.
  • Hannah Hubbert

    Cardiff

    23/09/2017

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    Really helpful, no job was too much effort. The move was very efficiently thought out and we moved much quicker than we thought.

    Response:
    Hi Hannah, Thank you very much for your kind words.We are really happy to hear that.
  • Rachel Walker

    Swansea

    21/07/2017

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    Fantastic service, lovely people.

  • Martin Holmes

    Bristol

    21/06/2017

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    We were really impressed with the service. Also, the staff were hard working and polite. We have recommended your firm to our estate agent as we were really pleased, thank you.

  • Simon Bushell

    Newport

    4/06/2017

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    Really pleased with the service. Friendly guys who couldn't do enough for us. Would recommend.

  • Robert Spaull

    Bristol

    14/10/2021

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    Intercity removals were very helpful from start to finish, even while moving on a crunch day. Their office staff were excellent in booking the removal, and they have a sensible cancellation policy that doesn't wait for exchange of contracts. The removal was relatively smooth, though the video survey had under-estimated the amount of work which needed a shuttle run. Mihal and the team worked very hard and were very efficient. Good collection of boxes afterwards, though it would be great if they could re-use more of the boxes rather than recycling after a single use.

    Response:
    Good Afternoon Richard. Thank you for taking the time to leave us such a loverly review. We are pleased you were happy with the services that you received. We wish you all the very best in your new property.
  • Verina Fisher

    Bridgend

    15/02/2021

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    Nick and his team were very efficient and polite. We would certainly recommend this company. We moved on 12 th February.

    Response:
    Thank you so much for your lovely review which I will pass to the team. So delighted everything went well for you and we wish you the very best in your new home. Many Thanks Grace O'Regan General Manager
  • Thomas Higson

    Bristol

    3/03/2020

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