Here at Intercity Removals, we offer a full range of house removals services across South Wales and Bristol. We are a family-run Cardiff removal company and thrive on the exceptional level of service we provide to our customers. We can even provide secure furniture storage for a more efficient and simple process and international moves.
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Compare House ClearanceBristol
14/03/2024
all went extraordinary well ,the guys where here spot on time, an the operation took 2-3 hours top , all items secured no fault , highly recommend
Bristol
6/12/2023
Start to finish, Intercity Removals were brilliant. From a Whatsapp video survey, to the flexibility over a changing move dates, to a friendly and accommodating team on the day - just all round really super.
Bristol
30/11/2023
The team was efficient and friendly and careful. They packed the Luton van quickly and reached the destination before us. They were unflustered by getting a large sofa through a tight entrance. Overall a good experience and would use them again.
Bristol
29/08/2023
Very responsive, helpful and fairly priced. Small miscommunication around disassembling beds, I'd be sure to check that next time, but the chaps were helpful and lent me a drill so I could do it. Overall, very efficient service.
Bristol
2/08/2023
Great to work with the sales team who did an accurate video inventory and quote. The team of movers were ace, they were fast and careful and very friendly. We enjoyed spending the day with them and they destressed the day, which is very much appreciated.
Bristol
8/07/2023
Intercity Removals were great! The estimate of how much space we'd need proved to be spot on. The lads who did the removals were brilliant, super friendly and very professional. They were also great with our kids who were buzzing around. They turned a stressful day into a less stressful day, and you can't ask for more than that! Thanks to Luke, Dave and Nick, you're the best!
Bristol
6/07/2023
Our moving day went so well thanks to the professionalism and care taken by the three guys from Intercity removals. Would definitely use them again.
Newport
27/06/2023
Excellent from my first call to moving to my new home. Removal men were prompt, polite and very efficient. Nothing was to much trouble.
Bristol
16/06/2023
Friendly, approachable, helpful, efficient and very quick. They gave an initial quote based on the information I gave and that is the price I paid, no extras were added. A very good firm I would recommend to anyone.
Newport
3/06/2023
We used intercity for our move and were so impressed. The communication before was great to organise and the guys on the day worked so hard. We had dismantling/reassembly, packing and moving and it was smooth and easy. Only issue was that they miscalculated the quote for number of boxes but this was resolved in a way I was happy with on the packing day. Would recommend and use them again
Cardiff
29/05/2023
Excellent service. Polite and understanding staff. Move went smoothly.
Bristol
15/05/2023
So glad that we opted for Intercity Removals to manage the packing and 450 mile move for an elderly relative. Communication was clear from the offset and the team that attended both days - Team leader Florin, Marius, Nicu & David were professional, polite & courteous also had a sense of humour which was needed on occasion. Nothing was too much trouble- even with a couple of last minute changes thrown in. No hesitation from my experience of recommending this company. Thankyou very much!
Cardiff
6/05/2023
Fantastic service. Excellent customer service, nothing was too much trouble for them. They answered all my queries promptly and on moving day they provided a 5 star service.
Bristol
3/05/2023
I highly recommend Intercity Removals. The only company to realistically and truthfully quote for the job. One Luton van and a team of four. All other companies quotes were double that and more than double the price! The day of our move couldnt have gone more smoothly thanks to the wonderful team who were extremely supportive and professional.
Bristol
28/04/2023
Fantastic from start to finish. Moving has never been less stressful. I'd packed everything myself so the moving day was just to load up 2 vans, drive to my new house and unload but it was all done seamlessly, efficiently and with a smile. No damage to either property or any of my stuff. 2 hours to load and 2 hours to unload. Definitely recommended.
Bristol
26/04/2023
They came out best value for money so there was a worry whether the service would be as good. However from the first contact from the office to the last thing being unpacked they were first class. Luke, Stuart and Steve instantly took away the stress of a big deal with there couldnt do more, relaxed attitude and good sense of humour. I couldnt recommend them more highly.
Cardiff
25/04/2023
Very accommodating and quick !! Lovely movers .
Cardiff
10/04/2023
Absolutely fantastic. We had used a removals company local to us for an earlier move and found them to be sneering and unprofessional. We were really impressed with the attitude and efficiency of he movers. They were cheerful and had a 'can do' manner. Their moving and handling was really good. It was raining when they came and we had laid towels and rugs in the doorways but they had already prepared for that and had their own. Our 'new' house was a tip but they treated it as if it was a palace..... and we were so grateful for that. In and out... Things where we wanted them... No drama......Fab.
Cardiff
14/12/2022
From start to finish the process was very good. Easy to get a quote and communicate. Very pleasant office staff. On the day the staff were pleasant and professional and nothing was too much trouble. They relieved stress on that day
Cardiff
9/12/2022
Great removal firm. Very professional team who took the stress out of removal day
Cardiff
23/10/2022
Great service and efficient team to move all my kit
Newport
20/10/2022
Took no notice of the furniture plan I supplied for the new address; left items randomly instead of neatly against walls, taking up unnecessary space in small house; numerous items of painted furniture now need repainting. Over-estimated van space required arrived with three 3.5 tonne vans but only needed two, which I could have told them had they asked despite video survey and fairly detailed listing.
Cardiff
18/07/2022
The guys were brilliant. They were helpful, accommodating and friendly. They showed flexibility and understanding on the day. We were extremely happy with them and very appreciative of their efforts.
Bristol
7/07/2022
These guys were brilliant. My whole flat was cleared in 2 hours and when they got to my new address they covered the carpets so they would not be marked. Unpacked the van very quickly all boxes were in the correct rooms.
Cardiff
19/05/2022
They were courteous, accommodating, efficient and proficient as well as punctual at from and arrival points.
Cardiff
15/05/2022
Courteous operatives, head office very polite. Excellent quote. Not a foot wrong...
Cardiff
13/04/2022
Cant recommend this company enough, everything from getting a quote to moving was made so easy
Bristol
12/04/2022
Fantastic company, reasonably price and professional team on the day. Their customer service has been exemplary so far.
Newport
23/03/2022
The service I received was very professional and considerate. The video walk through quotation meant I did not have to measure and size up things myself but rather just show them quickly to a professional who made up the inventory for me. The actual day turned out to be my most efficient move ever! I am very grateful for all the help and hard work of the Intercity team. All the relevant precautions were taken to protect furniture and my piano and everything else arrived in perfect condition. Many thanks!
Newport
22/03/2022
I can't speak highly enough of this company only herd of them via online. But Anna and Grace called me as soon as I enquired put my mind at ease about so many things. We're so fair with pricing and realistic and on the day as so many other things were in the air such as time for collecting keys they remained calm and kept checking in for updates. The removal guys where so quick we were packing up by 11am. And then a second van came to our rescue who were so kind and helpful! We had to wait for our keys and again both vans were accommodating. We had a great experience with Assembling and de- semballing our bedframe and wardrobes nothing was damaged and everything was taken care off.
Newport
19/03/2022
Intercity Removals were great and provided an amazing service.The initial quote was done via video call making which was really convenient.The team were friendly, helpful and flexible to our moving date which changed a couple of times.The moving team were fantastic and worked incredibly quickly and efficiently to make the moving process less stressful. Nothing was too much trouble and we can't recommend their service enough.
Cardiff
13/03/2022
First class quick, efficient, tidy, polite would recommend to any one
Cardiff
11/03/2022
Brilliant service by the guys on the day. I was really worried about our 65inch oled TV but the guys wrapped it up really well and it arrived safe and sound. Great service.
Cardiff
8/03/2022
Excellent service all round. Great communication up front and the guys were great on the day. Friendly, fast and efficient they did a super job. Very fair price. Can highly recommend.
Bristol
7/03/2022
I found the whole process from inital survey/quotation through to final moving day really simple and stress free. My move was completed quickly and efficiently, and the team were friendly and helpful.
Newport
7/03/2022
Good customer service, friendly helpful removal team.
Bristol
2/03/2022
Intercity Removals were excellent from start to finish. Our move process wasnt the most straight forward so to have confidence in our removal team was an enormous positive. From the initial quote, right through to moving day, the professionalism was evident. The guys packed up our old house within 2hrs and unloaded everything into our new property just 1.5hrs after we got the keys! Such a great team and would highly recommend.
Cardiff
23/02/2022
The company was excellent from the initial phone call until the very end when they had finished unloading everything. They are very friendly, efficient and everyone goes out of their way, above and beyond to help make the move as smooth as possible. Considering our request was very last minute (we had less than a weeks notice!) they were highly accommodating and never made us feel like we were asking too much from them. They come highly recommended for a reason!
Cardiff
15/02/2022
From start to finish Intercity Removals were brilliant!The sales team were always quick to respond to my emails and very helpful.On the day the team were amazing. Living on the 3rd floor they packed the van very quickly and took great care.I couldn't be happier with the service received and would highly recommend to anyone looking for a removal company.
Cardiff
11/02/2022
They arrived on time ,very quick and precise ,covered all the goods lovely, as it was raining ,very hard working crew ,everything arrived safely ;would recommend to friends and Family ,well done team
Newport
8/02/2022
Excellent service all round thank you. Great lads great moving even though loads of things and tight spaces for them they had it all done in under 4 hours.Definitely recommend them cheers all.
Cardiff
8/02/2022
Located on an online search and read reviews.Company staff very professional and helpful to find best day to move, nothing was too much trouble.Fragile items packaged well on move day.Move was an affordable price.I would definitely recommend.
Cardiff
3/02/2022
Intercity Removals did all they promised and the men were friendly and helpful. Moving house is always stressful but they did not add to that. Moving some items - such as a large wardrobe - was difficult but they took it in their stride. I would recommend them to friends.
Bristol
1/02/2022
It was quite a difficult move and they kept in touch with meThe men were lovely but I did find several boxes in the wrong rooms, upstairs instead of downstairs and the reverse.I had quite a lot of things broken. I have never broken anything in the past, in several moves, and pack carefully. There needs to be improvement in how they pack the van, perhaps Expensive. Because the move in had to take place the following day I was charged for 2 moves.
Cardiff
19/01/2022
Incredibly friendly group of people who also worked incredibly quickly to get us out of our old house and into the new house on time. I was slightly hesitant to use this company as they weren't a personal recommendation from a friend, and I just found them online, but I would highly recommend and would definitely consider using them for any house move in the future.
Bristol
6/01/2022
The men from intercity did a great job with the move and took great care when moving the furniture. They are quick, friendly and professional. They wrapped and packed all our furniture with care. when unloading everything at the new house They did an excellent job . I would gladly recommend them to anyone planning to move.
Cardiff
4/01/2022
What a great company. Turned up on time and did what they said they would. Lots of work for them but they were great. Office guys before and after also have been great. Would heartily recommend them. Will be using them again if we move anything!!
Newport
21/12/2021
We chose Intercity based on previous reviews and we wanted a company that had fairly large resources to make sure our move was completed reliably. Although definitely a lot more expensive than we anticipated (2500) Intercity proved to be a very efficient and well organised company. Communications from start to finish were excellent, Anna in the office keeping us well informed throughout. On moving day the team of 3, Cristi, Dani and Sharky, arrived spot on 8 am as promised and worked hard to get everything packed and on the road for the 60 mile journey. Everything was offloaded at our new home by 3:30 pm. We did have 3 Luton vans rather than a large truck due to limited access which obviously increased costs, but although expensive would still recommend for a professional service.
Cardiff
9/12/2021
I wanted a removals company at short notice and intercity were able to accommodate this. This team of 3 were fast and efficient and handled the whole from start to finish in a safe and helpful manner. I would not hesitate to recommend this company.
Cardiff
12/11/2021
Would definitely recommend the guys from Intercity, they made the move so easy. We needed to move on short notice and the whole process of getting a quote and sorting out a move was really straightforward and simple. On the day the guys were excellent, nothing was to much trouble and they even helped by dismantling and reassembling things that were bigger than wed expected. If and when we move again I will definitely be coming back to these guys.
Cardiff
9/11/2021
Excellent service from the initial quote process via WhatsApp to the first removal into storage and the final delivery out of storage. The team kept us up to date throughout the process and the guys who moved us were efficient , clean and quick. Very good price and I would strongly recommend anyone to use Intercity Removals
Bristol
9/11/2021
Really flexible when I had to change the moving date at short notice. Managers were very understanding and did a lot to accommodate me and never asked me to pay extra.The removal team were excellent, packed everything nicely and quickly and very patiently for me at the new house.
Bristol
4/11/2021
Viorel, Mihai R and Catalin arrived on time and immediately got to work. They were efficient and made our move go really smoothly. They were careful with all of our contents. Wel worth the packing service. They made something that could have been so stressful seem so easy! Thank you very much!
Cardiff
28/10/2021
This company was professional, reliable and helpful on the day.A special thank you to the team of Chris, John and George who worked very hard ( especially with the heavy plant pots!) They worked with a smile and made the process much easier than expected. I had used another removal company into store wow what a difference Intercity was..would highly recommend.
Bristol
14/10/2021
Intercity removals were very helpful from start to finish, even while moving on a crunch day. Their office staff were excellent in booking the removal, and they have a sensible cancellation policy that doesn't wait for exchange of contracts. The removal was relatively smooth, though the video survey had under-estimated the amount of work which needed a shuttle run. Mihal and the team worked very hard and were very efficient. Good collection of boxes afterwards, though it would be great if they could re-use more of the boxes rather than recycling after a single use.
Cardiff
28/09/2021
Excellent, punctual and very reliable, no complaints at all
Bristol
19/08/2021
The office staff were helpful and friendly. The removals guys arrived on time and were absolutely brilliant. They were hard working, very helpful and polite. I would recommend this company.
Bristol
20/07/2021
Highly recommend these guys - friendly, helpful and efficient. The ladies we dealt with in the office, the guys who came to pack and the team who delivered all our worldly possessions were without fault and made a stressful time stress less.
Bristol
27/06/2021
All the staff I spoke to there friendly and experienced. We chose to pack ourselves, but Intercity Removals were very helpful during the evaluation video call and before the big day. The moving crew on the day were awesome. They took care of everything. Everything arrived safe and sound. Would definitely use again and recommend to anyone.
Bristol
18/06/2021
I would 100% recommend this company to anyone! I was so so impressed with the two guys that helped us on the day. Super friendly, considerate and worked very hard. On top of that we received regular updates and check ups to ensure the whole experience was a good one, which it most certainly was! Thanks again!
Bristol
12/06/2021
Amazing service from both the office staff and the removal men on the day. It was a difficult move with a lot of steps at both properties and the men were just unbelievable.Having used Intercity Removals this time, I genuinely wouldnt use anybody else if I nice again!
Bristol
3/06/2021
Valentin, Radu & Tonny were fantastic. Friendly, polite, on time and very efficient. We were so impressed with how smoothly the day went and the price was so reasonable. Thank you again for making the move stress free.
Bristol
24/05/2021
Nick and Cosmin from Intercity completed our move last week and were absolutely wonderful. They did such a fabulous job, were very friendly and nothing was any trouble! Cana??t believe how quickly they had everything in and out. We definitely recommend Intercity!
Thank you for making moving day stress free!!
Bristol
12/05/2021
Very friendly customer services team when progressing the quote and preparing for removal day.
The removal team were friendly, tidy and efficient with no damages.
The price was one of the best value we could find and the service was very good.
Intercity were a big help at a stressful time.
Newport
11/05/2021
We paid a premium price for a very poor service. They never turned up on time from the start of the move and they were late at our destination. When we unpacked there was quiet a few items damaged. The fragile boxes which were clearly marked with fragile tape wea??re put at the bottom and boxes stacked on top. Even hard plastic boxes were broken. Our main heavy furniture was also scratched, our sideboard had to be replaced as the damage was not repairable. Before the driver left he gave me a form to sign which I did and I wasna??t too happy about signing it but I did, I was stressed out on the day as everything was piled up in rooms. There were 3 people and only 1 asked which box to put in what room the other 2 just distributed them randomly.
Bristol
9/05/2021
Stuart and Chris worked incredibly hard. Made our move go very smoothly and stressless.
Best price I could find, and still had high quality service. Thanks guys
Bristol
8/05/2021
The whole process from obtaining the initial quote, the contact leading up to the move and on the day of the move itself, everything went seamlessly - Cristi, Ricardo & Nicu wea??re absolutely fantastic, couldna??t have asked for more from them - great job!!
Newport
7/05/2021
Excellent efficient service at a competitive price. The two lads who moved me to a 2nd floor flat (Florin and Mihai) worked really hard and were friendly & good humoured throughout. Even when my large fridge freezer wouldna??t fit in the lift!! They just shrugged their shoulders and proceeded to carry it all the way up the stairs. I would highly recommend this company.
Bristol
16/04/2021
There are no bad points, outstanding service, friendly and very efficient.
Newport
26/03/2021
Boys worked really hard to get the job done
Cardiff
16/03/2021
Grace and Claire in the office were very accommodating and extremely helpful up until the day of the move. Could not fault the service.
The guys on the day were brilliant. They worked extremely hard and we couldna??t fault them.
Cardiff
5/03/2021
All boxed items arrived undamaged.
Almost all of my furniture that had wooden parts were damaged. One plants was ripped out of the soil and is now dead. White powder was embedded on my fabric sofa.
One of the movers urinated on my toilet seat.
Bristol
23/02/2021
Fantastic removals.
We contacted them almost at the last minute for availability, they were very good, courteous, easy to pay the invoice, and the men on the day were quick, proper, and polite. Completed the day with no problems. So far we have not found anything broken!
Cardiff
15/02/2021
Nick and his team were very efficient and polite. We would certainly recommend this company. We moved on 12 th February.
Bristol
13/02/2021
Brilliant service from start to finish. Our packers and movers (Nick, Catalin and Vio) were really helpful and hard working. Made everything so easy for us.
Would highly recommend.
Bristol
8/02/2021
Consummate professionals- friendly, efficient, great communication. Amazing service.
Bristol
27/11/2020
The team from Intercity were fabulous from the ladies in the office to the removal chaps headed up by Lee. This is the second time we have used the company and would not hesitate in using them or recommending them again. A truly professional company.
Bristol
7/09/2020
Great service on the move day and packing. Team were courteous, quick and nothing was to much of an issue. Would thoroughly recommend for the packing and move.
Newport
13/08/2020
Firstly I was told the charge would be so high because they absolutely had to have 3 men do the move. However only 2 turned up with no knowledge that there was meant to be 3.
Then my washing machine was broken during the move process as it was working fine before the move but after the drum no longer turned. It took multiple phone calls and 2 days for anyone to get back to me to say they can do nothing about the broken appliance. But they sure didna??t take 2 days to phone me and get payment for the move itself.
Overall the 2 removal men were very good and worked hard considering there was apparently no way only 2 men could do the job, but the company is expensive and just there for the profit with poor customer support should something go wrong. I will not be using them the next time I move
Bristol
15/04/2020
Amazing customer service.
Great company.
They went above and beyond during a very difficult time. Many thanks; highly recommended!
Bristol
3/03/2020
They went above and beyond, protecting everything with additional free boxes and bubble wrap and letting me ride with them to the destination.
The best removal company I've used by quite a margin (out of 4 others). Highly recommended.
Cardiff
24/02/2020
Turned up on time, nothing was too much effort for them. Professional and polite.
Cardiff
2/02/2020
Intercity removals were absolutely fantastic from the moment I contacted them. Any queries were answered promptly and in full and a home survey and quote were done within days of contacting them.
On the day the moving team turned up promptly at 7 and very carefully loaded the van, ensuring that all items were secure and protected. All items arrived at my new address in perfect condition.
I would not hesitate to recommend Intercity Removals to others and I would use them again in the future as they really made moving day as stress free as possible.
Bristol
7/11/2019
a bit grumpy and complained about the heavy book boxes and having to do a second load (made me feel like I was inconveniencing them) but overall a good move with no damage.
Bristol
2/11/2019
Very good. Two very good people moved all my items with care. They did not stop even when offered a drink. Staff in the office very helpful. Would recommend them should you need to move.
Cardiff
25/10/2019
First class service at a competitive price. The removal men worked very hard to make our move as smooth as possible. 5 star service!
Bristol
30/09/2019
Very nice men with good service
Newport
16/08/2019
The team were very helpful and professional
Cardiff
13/08/2019
They were prompt and professional. Very Impressed
Cardiff
6/08/2019
They were on time, very polite and extremely helpful, I would highly recommend them
Cardiff
1/08/2019
Brilliant, really helpful and efficient
Cardiff
29/07/2019
The moving guys were amazing. They are efficient and fast. 5 stars for them.
However the admin side is horrible. They tried changing the quoted price afterwards because they messed up. Always keep your emails so you can protect yourself.
Swansea
26/07/2019
Excellent would highly recommend
Extremely quick and efficient, very courteous.
The cheapest and by far the best quote received.
Bristol
26/07/2019
Intercity removals were great and I would highly recommend them. They were on time , really looked after our things and curteous.
Swansea
25/07/2019
Helpful and efficient
Nice people easy to deal with I would use them again
Cardiff
9/07/2019
Great service all round, flexible and accommodating. We moved from South Wales to Cornwall. The Intercity assessors visited twice prior. once to do initial assessment and once to reassure me! It transpired that they could do the remove with fewer vehicles, and their being upfront on this was great as it reduced our costs. The men on the day were very careful and all went smoothly.Careful, offering flexibility and competitive in price.. Thank you!
Cardiff
21/06/2019
Fantastic service would definitely use again
Cardiff
10/06/2019
Great service! Some of the packing was random eg bedding in box marked en-suite but given the fact that they packed a 4 bed house in 3.5 hours, I was very happy!
Bristol
7/06/2019
Staff very friendly, helpful and efficient. Rhys was particularly good and so understanding of my sister's condition.
My sister suffers with amnesia and this resulted in her paying them 4 times in error the night before them move. She telephoned them really early on the day of the move so anxious when she realised her mistake and the owner answered the telephone and sorted it for her.
Cannot recommend them enough.
Newport
2/06/2019
Professional service from the initial phone call for a quotation to completion on our three hour move away. The removal team were excellent and worked hard all day. Highly recommended!
Newport
1/06/2019
On time and efficient. Very helpful.
Cardiff
20/05/2019
Great team who made our move seamless! Everything was taking care of with a friendly and efficient service - thank you very much!
Bristol
18/05/2019
Fantastic team. Extremely professional and courteous. Highly recommended. Hassle free move. Good value for money.
Newport
1/05/2019
Intercity removals offered us brilliant attentive service from the time of our first enquiry to the actual move yesterday. We highly recommend them, the team we had were efficient, careful and managed everything in a stress free reassuring way. We also had the use of boxes on the day which was really helpful.
Cardiff
26/04/2019
Hard working employees but none of them understand English, what I was quoted on the day the rep came wasn't what I ended up paying.
Word of advice pay the indemnity insurance A?50 before your move, also expensive items like TV and table and chairs etc take to property yourself.
Mine was damaged in move normally wouldn't use removing company that is the reason for only 3 star rating.
Luton van A?300 + vat for one trip two trips extra?
You can hire one for A?67
Cardiff
19/04/2019
The removal men worked tirelessly throughout the day. They made the whole day relatively stress free. The transit from one property to the next was easy thanks to them. They were brilliant. I would highly recommend the company
Cardiff
14/04/2019
very punctual and polite Faultless service. Would highly recommend.
Cardiff
13/04/2019
They were punctual, accommodating and pleasant! Nothing was too much trouble! We were very pleased with the sales service , the removal and the polite payment service! A very good experience!
Bristol
6/04/2019
Brilliant! Straight forward, no hassle, nothing a problem, helpful suggestions
Newport
3/04/2019
Alex & Chris arrived early. They were friendly, conscientious hard working & professional.
A very smooth move. No breakages & items put where we wanted them.
Well done
Cardiff
25/03/2019
Excellent, extremely hard working and professional.
Bristol
18/03/2019
Scuffed my walls and chipped my new painted banister
Cardiff
15/03/2019
The two guys who arrived were excellent, arrived promptly at 8am, Majority of the boxes were on the van within an hour
Cardiff
5/03/2019
I am really impressed with all aspects of this removal company. Everyone was so helpful and friendly. The guys took great care moving large pieces of furniture through tight gaps. Would definitely use them again and cant recommend them highly enough.
Bristol
1/03/2019
Fantastic service! Would use again.
Cardiff
26/02/2019
Excellent, punctual service, careful handling and packaging of goods, made the move smooth and took a lot of stress out of the day. Highly recommended!
Cardiff
1/02/2019
Marvellous. Especially on the day!
Bristol
14/01/2019
Lots of changes with my move being delayed plus additional furniture to add.
They were very helpful with an overnight stop
Cardiff
21/12/2018
A stress free non complicated move due to City Moves. The Company was professional from the beginning to the end. The whole team worked their socks off and we can not thank them enough for helping us move 2 properties on the same day. They really took the burden from us. We would definitely use City Moves again in the future.
Bristol
21/12/2018
Very friendly and respectful. On time. Would recommend to friends and family
Newport
15/12/2018
Moving is stressful enough the removal men was excellent and worth every penny made our lives stressful free on the day can't thank you enough for your help
Swansea
14/12/2018
Friendly, hardworking team who got a difficult move done without complaining. Our furniture was handled with care without any damage. Thanks.
Bristol
14/12/2018
they left quite a few small things behind. Mike the young guy was rude when he found something which should have been packed the day before and told me he had another job to do that day. I am 75 years old and was in a very vulnerable state. The other two men were polite and helpful. They were given A?10 each when they left.
Bristol
8/11/2018
Everything went smoothly, and nothing broke and everyone was very helpful and accommodating of odd things I wanted.
I'd recommend this company.
Cardiff
6/11/2018
Intercity Removals were excellent. They went above and beyond my expectations of a moving company. I would definitely recommend them.
Cardiff
2/11/2018
Absolutely brilliant from start to finish. Wouldn't hesitate to recommend them. Polite, clean, tidy, courteous, nothing was too much trouble - the list could go on! Thanks guys.
Cardiff
2/11/2018
Excellent communication prior to move, very competitive price.
Packing service the day before carried out with amazing speed and everything packed with care.
Day of the move carried out with the same care and speed - cannot rate highly enough - thank you!
Cardiff
29/10/2018
Intercity were very accommodating to numerous changes to the move date. On the day, the movers were hard working and professional.
Cardiff
24/10/2018
The move went very well with no problems. 3 great guys, helpful and courteous!
Newport
24/10/2018
Best moving company I have ever used, I have kept their details because I only intend on using this company from now on. Fantastic couple of guys, that checked with me on everything, wrapped fragile things far better than I would have and knew how to pack a vehicle, so there was none of the usual. Where moving people say on the day, you have too much stuff and we'll have to do two trips and charge you double! Just hard working, friendly guys with Intercity removal company. Thanks guys
Bristol
5/10/2018
We had a lovely experience with Intercity. They arrived early on the day and moved us in swiftly with no issues. All their communication was prompt and their prices were competitive.
Cardiff
29/09/2018
Friendly, helpful and efficient at every step of the way. Took the stress out of moving, I cana??t recommend highly enough.
Newport
13/09/2018
They were excellent, pleasant,well organised and efficient. Made the move seem very effortless for me and my family.
Newport
13/09/2018
They disputed the end payment even though it was agreed in advance with sales rep how much could be deducted if they didna??t take apart my two Ikea drawers and have to rebuild them. The two removal men barely communicated with us. They also scuffed my new sofa but denied it. I wouldna??t use them again or recommend to anyone. Wish I shopped around more myself.
Cardiff
11/09/2018
Everyone at Intercity worked extremely hard and delivered an excellent service and a very competitive price: hard to beat
Bristol
7/09/2018
The team turned up on time, were polite and professional. They worked really hard and ensured the move went smoothly.
Newport
26/08/2018
An amazing company and made the move so easy would use them again and recommend to anyone.
Bristol
25/08/2018
Removal guys were great, very helpful, arrived early and helped pack things, helped organise storage of a sofa which wouldn't fit in my new flat. Very efficient!
Bristol
25/08/2018
They were absolutely brilliant. Punctual and polite.
Cardiff
14/08/2018
Absolutely fantastic. They gave excellent customer service from the first phone call. They were able to come to see the house at short notice and provided a very reasonable quote.
On moving day the two gentlemen were extremely efficient and we were in the new house (some distance away) and the vans unpacked before we could get sentimental!
Would recommend to all.
Swansea
11/08/2018
Incredible service, friendly removal men at a very reasonable price. Highly recommended!
Newport
9/08/2018
Very efficient and professional. Change of plan to store items was dealt with very well and help reduce the stress of breaking our chain
Newport
16/07/2018
I would highly recommend this company as everything ran smoothly from the quote (which was very reasonable) to removal day!
The two gentlemen on the day were punctual, very courteous, efficient & professional.
They took care of everything with the utmost care & diligence!
Bristol
15/07/2018
Did a great job, I left if late to book for the last Friday in the month, so lots of removal companies were fully booked, but they managed to do the move for us, worked really hard on the move day, during the heatwave and got everything moved in. Really pleased with the job.
Newport
6/07/2018
Brilliant service. The guys turned up early, explained everything, worked hard, handled furniture carefully and behaved in a very polite manner. Excellent value for money too.
Bristol
22/05/2018
If you're considering Intercity for a house move, don't hesitate to book them!
Telephone support couldn't have been better and the house visit to provide an accurate quote was quick and professional.
On the moving day, the two guys were amazing - like machines! It took less than 2 hours to completely empty a three-bed house and despite not exchanging until the day of completion there wasn't a hint of frustration from the removal team. They arrived at the new property before us and had started unloading before we got there - couldn't have been better or more professional and took a weight off our minds!
Bristol
3/05/2018
Customer service could be improved by communication within the team! One colleague phoned to book after an appointment had been made.
Bristol
28/04/2018
Can not recommend highly enough, so helpful , genuine and very calming!
Bristol
25/04/2018
A slight communication error which left a bit of a bad feeling from one of the men but otherwise we were delighted.
Cardiff
13/04/2018
Fantastic teams for both packing and removals. Everything went very smoothly and to plan. Really impressed when the team came back and collected all the boxes and packing materials. Great job - thanks...
Bristol
2/04/2018
Excellent in every way could not fault them
Cardiff
30/03/2018
The estimator that came out was very pleasant and told us how our belongings would be looked after blah blah.
In reality yes certain items were wrapped and looked after but other items were bashed senseless.
We were told that boxes and items would be put into rooms for us at the other end, they just dumped them as quick as they could.
We understand that we had a hard job for them moving from 2nd floor to a house, but that was factored into the price and we allowed A?10 each for their bother. Overall we were not satisfied and would not recommend.
Newport
23/03/2018
The guys were quick, polite & professional. They even helped when my dog fell so overall they were brilliant. Definitely recommend them & use them again if we move!
Swansea
21/03/2018
Brilliant company had no problem nothing was too much trouble for them. Would recommend and use again
Swansea
9/03/2018
Great service, friendly guys..worked very hard. They were courteous, accommodating and professional! Very happy with service.
Bristol
7/03/2018
Friendly and efficient. Delighted with the prompt service at short notice.
Cardiff
13/02/2018
We could not have been more pleased with the service provided. Everything went according to how we hoped and the removal staff were excellent.
Thank you.
Newport
2/02/2018
Superb! Excellent 5 service from start to end. Couple of calls to check all well and prepared, boxes dropped off for self pack. On the day the team were bang on time, super quick and totally professional. Would recommend every time!
Bristol
11/01/2018
Although the most expensive, the only company to offer a preliminary visit to provide an accurate quote. Very satisfied with the service
Bristol
4/01/2018
They sent the wrong size van and couldna??t fit all of my stuff in the van. Then have time no other option than to pay more to to get the remaining collected as my completion of the property was the following day.
I dona??t see why I should have had to pay any additional on top of my partner having to wait 5 hours in an empty house for the remaining furniture to be collected.
Bristol
19/12/2017
Excellent removal service - all went exactly to plan! Would highly recommend these guys
Bristol
18/12/2017
Very hardworking and professional. Would recommend them.
Bristol
12/12/2017
Very efficient. Safety conscious always. Hardly any breaks. Very pleasant experience
Bristol
9/12/2017
Friendly and efficient, was a little damage to property during transit but within 24hrs we were compensated directly into account. Would definitely recommend to anyone
Bristol
1/12/2017
Guys turned up on time and got the job done in no time. They took care with our new carpets too and we really appreciated that!
Swansea
20/11/2017
5 stars says it all.
Cardiff
4/10/2017
Great service from this local firm. Nothing was too much trouble and the move went very smoothly thanks to Julian and his team.
Highly recommended.
Cardiff
23/09/2017
Really helpful, no job was too much effort. The move was very efficiently thought out and we moved much quicker than we thought.
Swansea
21/07/2017
Fantastic service, lovely people.
Bristol
21/06/2017
We were really impressed with the service. Also, the staff were hard working and polite. We have recommended your firm to our estate agent as we were really pleased, thank you.
Newport
4/06/2017
Really pleased with the service. Friendly guys who couldn't do enough for us. Would recommend.
Home Moves
The house removals team here at Intercity Removals understand that moving house can be a happy, emotional and stressful time all at once and that is why we are here to offer you a friendly, professional and highly reliable service. In order to make sure your house move runs smoothly, we put together a guide to moving house that will help you prepare for your big move. We help with house removals in Cardiff.
Commercial Moves
We are an office relocation company for those requiring commercial moving services. Our team will work around your schedule and create a bespoke and personalised plan and that fits your requirements. They can help with large and heavy items such as furniture as well as important and confidential documents which will be treated with the utmost care and sensitivity.
Storage
Our Intercity Removals Storage Facilities offer you a local storage space that you can access and control yourself. From single bulky items to full home contents, we have the short or long-term storage solutions for you. For your peace of mind, our storage facilities are alarmed and monitored 24/7 with the latest, state of the art access control and CCTV.
International
If you're planning an international move, we are here to provide a reliable service that's high-quality and can be worked around your schedule. The removals service we provide is stress-free, and we offer competitive prices. We offer both EU removals in addition to other international removal services.
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