whole process worked very well
Great! I can just recommend JamVans!
Excellent experience in the last week to move before full Covid 19 lock down. Couldn’t rate the whole team more highly.
Absolutely excellent! We moved countries in extremely difficult circumstances (borders closing in corona pandemic) and Nikki at JamVans was a true professional with a very cheerful attitude which made a huge difference. The crew on the days were also great informing us promptly about their arrivals etc and handling our stuff with care.I would give more stars if I could!
Amazing service, such lovely movers and they made what is a very stressful time so easy.
Thank you so much and anyone is looking for an amazing moving company do not look any further than JamVans.
It was great having everything packaged by Jamvans' staff. The lift on the building broke a few days before the move and it wasn't fix on time, still they did a great job of moving everything out. Highly recommended.
Smooth and reliable service. We managed to get a good quote at short notice. The guys were quick and professional.
Chris and team worked incredibly hard all day to move me and my young family recently. They retained good humour throughout and were creative in finding ways to get furniture through tights gaps. Support from Nikki on phone in lead up (we booked fairly late) was also valuable. To my mind good value for money and I would use them again.
Really helpful, arrived on time, well organised, polite, I would highly recommend JamVans and definitely use them again.
Superb - great attitude and very professional. I would highly recommend
Amazing from start to finish:
Promptness of email correspondence from Annette
Professional estimate appraisal of the move from Shane
Incredibly kind, professional, and EFFICIENT day of move from the three gentlemen who worked so quickly to move our items up three (yes three!) flights of stairs in our new house
Very grateful for JamVans!
We were very impressed with the professional service provided by JamVans. Right from the consultation phase through to the box pick up.
A surveyor firstly came around to our flat to assess everything and provide a competitive quote; the surveyor was knowledgable and friendly, which made us feel comfortable from the start.
With such short notice given (less than a week) we did have to pay a small supplementary fee for box delivery but this would normally be included. The boxes are heavy duty and I liked how they reused boxes instead of just throwing them away afterwards!
On the nice day, the guys turned up with ample truck space and were friendly, polite and professional. This went a long way for me. They disassembled and reassembled our furniture and did everything carefully. They were thorough in their checks afterwards, making sure everything was in the right place and that nothing had been left behind.
The follow up service (calls and box pick up) were well organised and professional as well. We would absolutely use JamVans again and would recommend to friends looking for a comprehensive service that is on the more competitively priced medium.
The person who came to evaluate the job was professional, personable and listened to my concerns. The 4 guys who came were fabulous. They were efficient, polite and really patient. Half way through the day, 2 of the men were sent to another job but the remaining 2, worked hard to complete the job in one one day, even though it was late. All Jam Van parties were very helpful and I would highly recommend them.
The guys who packed and moved my belongings were very friendly and kind. It was a pleasure working with Jamvans. I would recommend this company any time. I was continuously informed about the arrival time for pickup and delivery. Additionally my contact person Nikki was always available for me when I had questions and very reliable. Well done!
From start to finish JamVans were professional, friendly, and keen to get our business. I highly recommend spending the extra money on their packing service
Nikki was great helping with my queries. Will definitely recommend JamVans
Really pleased that we used Jamvans. The help that we got from Nicki on the lead up to the move helped to put our minds at rest. The removal guys were brilliant. They did everything quickly, carefully and with good humour. They were waiting for us at our home in France when we arrived. The unpacking took no time at all. We would definitely recommend and definitely use again!
very easy process, very professional service, good experience
the removal boys were very good, friendly and meticulous when packing my stuff, no damages as a result to any of my stuff
Excellent service, friendly movers - would recommend!
Great service and very friendly people. Would definitely use again.
The only thing is that we noticed a part of a chest of drawers was broken and they had tried to fix it with packing tape. It was not an expensive one and was only a small break but I would have appreciated being informed of the accident.
Great no hassle service, on time, efficient and polite.
Helpful from beginning to end. Cheerful, hardworking - I can't fault them.
Professional service at a competitive price. Customer service was great in taking details of the move and confirming everything beforehand. On the moving day itself, the driver arrived early which was a bonus - friendly, helpful and courteous. Would definitely use again.
The team were extremely professional and took extra care with my items. I would use again
Very impressed with the care they took of our "delicate" items and their cheerful attitude during a lengthy move.
Excellent. Great value for money. I have moved 13 times over the last 20 years and JAM VANS are the best, by far. They took their time and were very careful with my furniture. No breakages - which is a first.
JamVans were brilliant for start to finish. Really professional, friendly and efficient. Each member of the team we met, from head office to the removal team, were lovely and helpful. Highly recommend them.
Very professional & efficient. Would definitely recommend.
Really recommend! Came on time, professional. We moved form London to Switzerland...!
Very helpful and competent guys on the day - thank you very much!
An excellent experience — the two guys on the day were particularly impressive; personable, helpful and made an inevitably stressful day as smooth as it could be. Would recommend
Very good and professional movers.
A bit pricey but can only recommend!
Great attitude, professional, fantastic communication throughout, efficient and friendly service - would recommend this company to take the stress out of any move.
The Jam Vans team were helpful, value for money, and incredibly efficient. My move didn't go exactly to plan because of my poor planning but nothing phased them and they were professional and kind, making the day stress free for me. Everything has been packed beautifully.
JanVans were brilliant. The packing was done perfectly - nothing broken. On moving day, they arrived in pouring rain (which slowed things down a bit) but were cheerful, polite and so helpful. I would recommend this company to anyone moving house.
All questions were answered, the price was fair, and the whole moving experience was hassle-free!
All went well, no complaints.
Fantastic. Very smooth and great customer service
Everything went very smooth. Would definitely recommend!
Great team! They arrived exactly on time, worked hard and were super efficient.
Great communication, friendly service, the initial surveyor had done his homework re where I was moving to, and that gave me confidence in their approach. Fair price. Good packing service. Two great drivers/removals guys on the move day. Highly recommended.
The guys arranged the parking suspensions, turned up on time, worked really hard. We had a really big sofa that needed to go up a spiral staircase. Most companies would have given up but they did it! thank you!
Very reliable company, not the cheapest in town but excellent to deal with. Quote was accurate and the guys did take care with our things when packing. The 4* is because on the day of packing, they only sent one person, so the packing had to continue on the second day when it should have been loading the van straight away, which made that second day very long for everyone - the guys though were great, skilled and pleasant to deal with!
Polite and friendly staff but the packing could have been done with much more care. Some items were broken, luckily they were not too valuable. Clean linens were packed with dirty shoes without wrapping. Some loose items were thrown in together in a box. All of these made it difficult and time consuming to unpack. Quite disappointing considering we chose them on a slightly higher fee than someone else because of their accreditation.
Team on the day were incredibly helpful, humoured a very excited three year old and went above and beyond.
The guys were very professional and helpful.
Great on the day
Massively overcharged us - movers on the day told us that they had been contracted for 2 trips when one was enough and told us that “the job had been presented as a really big one” by the moving company
I told the movers I'm moving everything into storage and they still packed some lemons and bread I had left on the kitchen counter and other edibles into the a storage box as I found out later. Better to pack by yourself.
Friendly and efficient communication pre/post move and on the move day. I had one breakage due to one of the movers being a little careless, but dealt with very easily (refunded for broken item).
It was a hassle free move. The amount of packing material is spot on what you need and exceeds your requirements. Nevertheless, there's a slight gap between what you're promised and what is actually delivered. My furniture was not covered in protective fabric and got a bit dirty and surfaces got scratched. I should've reminded them to do it but I assumed they would do so on the van. I saw this wasn't the case a bit too late. In retrospect, I also wish they'd read some of the boxes to help sort them into the rooms they were supposed to go to. Apart from this, the staff on the moving day was very friendly and professional. They assembled the furniture that was discussed beforehand and helped out with other stuff that was too heavy for me to do by myself.
The customer service staff are very friendly and always eager to help and make everything go a bit smoother.
Not very satisfactory, they left items behind and it was difficult to get them to deliver them later.
Also my antique bookcase was damaged and l am having difficulty in getting them to arrange for the repair despite the removal chap reporting it and taking photos.
l would not use them again.
I was happy about the initial survey I was told there were no hidden charges but I later found out there were charges for moving delays.
We had high hopes for JamVans, but on the day they were extremely unprepared and actually made our moving day much more stressful.
They left expensive items unprotected (without packaging) in communal areas of our apartment building with all doors propped open to the street. The only box of items we asked them to pack for us arrived with everything damaged. They appeared to have no experience of moving people in and out of apartment buildings, as it took over 4 hours to get our pre-packed belongings into their van. And they arrived without any of the materials we had paid for on our inventory.
We understand that mistakes happen. However, the worst part was that when we contacted JamVans with our concerns - their only reply was a list of excuses from the crew members. They have made no effort to remedy any of the damage to our belongings or make-up for the stress caused on the day.
We paid a lot of money for this service and it was a complete waste. In hindsight, we would advice hiring a van and doing it yourself!
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