Jones Moves

Jones Moves

Hounslow, Middlesex
Superb
based on 34 reviews
member since February 2019
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Reviews & Ratings
Customer Reviews
  • Zoe Dudley

    London

    15/10/2019

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    Excellent service, really professional and very nice guys. Ten out of ten!

  • Kunal Patel

    London

    14/10/2019

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    Amazing! Many thanks. The team were courteous and professional

    Response:
    Thank you Kunal
  • Belinda Jones

    London

    9/10/2019

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    Definitely 5 star service from initial engagement through to my move. The removalist were professional, friendly and had a lovely calm disposition which took the stress out of my move. There was exceptional communication throughout the process and I highly recommend their services. Thank you!

    Response:
    Thank you so much!! :)
  • Katie Jackson

    West Drayton

    2/09/2019

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    Jones Removals were brilliant! Moving day was stress free, they turned up early and everything was moved quickly. The removal guys were friendly and professional and Rosie in the office was always very quick to reply to my emails. I would definitely recommend them and use them again.

    Response:
    Thank you means a lot!
  • Svea Hundsdorf

    London

    19/08/2019

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    My boyfriend and I decided to hire Jones Moves to help us move from London to Maidenhead, and we're so glad that we did. Not only were they always super friendly and quick to reply, but they were also very forthcoming and had an answer to every single question we threw at them. They kindly dropped off all moving supplies that we needed a week ahead of time, so we could start packing things up in our own time. The moving team on the day was OUTSTANDING – we were literally both rendered speechless as to how incredibly quick and careful those guys were, it was genuinely impressive. They were done dismantling some of our furniture, carrying all our boxes (25 ish) and furniture from the 2nd floor down to their truck, driving everything to our new place, carrying everything back upstairs (3rd floor, no lift) and reassembling our furniture in not even 4 hours. This includes a 1 hour drive, by the way. They wouldn't even let us help them because, and I quote 'this is what we're here for, all you got to do is sit down and relax'. Overall we would rate this lovely family business 10/10, and can only highly recommend their services.

    Response:
    Aw Svea thank you for your feedback that really means a lot. Good luck in your new home and do remember us in the future.
  • Andrew Green

    London

    17/08/2019

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    The team exceeded all expectations. They were incredibly competent, courteous and extremely efficient. They broke down our furniture, loaded the van, drove over, unpacked and rebuilt in just four hours. We received our boxes in good time so we could pack beforehand too. We were able to pay a one off fee as well, rather than pay by the hour, which was important to us.
    I would recommend them very highly.

    Response:
    Thank you :)
  • Karen

    Feltham

    10/08/2019

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    Jones Moves were amazing! I had expected only one guy and so thought my husband would have to help with the lifting. There were 3 so we were able just to stand back and relax. Professional, quick and careful with our items. They even set our sofa back up for us in the new flat. Highly recommend. Would definitely use them again.

    Response:
    Thank you so much!
  • Raffaele

    London

    2/08/2019

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    Reliable, insurance included in the fixed tariff, very friendly in positioning everything in the room and position you want.

    Response:
    Thank you !
  • Melanie Breithaupt

    London

    25/07/2019

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    Professional, on time and fuss free. Pleasure to work with.

    Response:
    Thank you Melanie!
  • Susan Hull

    London

    12/07/2019

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    Highly professional and made our move so easy. Highly recommend.

    Response:
    Thank you :)
  • Risa Ueda

    London

    9/07/2019

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    They were utterly amazing.
    From our first contact they were very kind and responsive to our questions and requirements.
    On the day, they were punctual, extremely efficient, professional and caring.
    We can full heartedly recommend them!

    Response:
    Thank you so much!
  • Theo Benedyk

    London

    14/06/2019

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    Absolutely top-quality, top-service, and top-value. Wouldn't hesitate recommending them, and using them again. 11/10 guys!

    Response:
    Thank you very much Theo!
  • Fernando Souza

    London

    14/06/2019

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    Very good service all the way through the move process. I'd definitely recommend them.

    Response:
    Thank you Fernando. Hope you settled in nicely.
  • Assunta De Winter

    London

    5/06/2019

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    The guys and Rosie were absolutely brilliant in assisting with my move - couldn't have been more efficient, polite or helpful. Even assisted with moving an extra piece of furniture at the new house which was not in their remit however they did not hesitate to oblige. I have already recommended them to friends and would not hesitate to use them again both personally or professionally. Thank you!

    Response:
    Thank you means a lot!
  • Stacy Griffiths

    Richmond

    28/05/2019

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    These guys stepped in at the last minute to save me after being let down by someone else. They were easy to get along with, super efficient and made the whole thing a complete breeze. Forever grateful for saving me in my hour of need. Have and will be recommending you to everyone!

    Response:
    Thank you so much :)
  • Amanda Jenkins

    London

    28/05/2019

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    Could not have asked for better - on time, professional, polite and supper speedy - literally moved me from a top floor room in a town house to a 3rd floor flat in under 1 hr. have saved their number in my phone and will recommend to friends and family!!! Don't bother to look else where as they so reasonably priced too.

    Response:
    Thank you so much!
  • S Penfold

    Watford

    14/05/2019

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    Jones Moves were very professional and friendly from start to finish. Even though my move was slightly unusual (relatively few items but going to several different places), they were calm and efficient, and very nice to deal with :-)

    Response:
    Thank you for your feedback we really appreciate it, please do bare us in mind for the future.
  • Eloise Lovell

    Leatherhead

    10/05/2019

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    Jones Moves were excellent! I was moving across the country and had two stops, one to my storage unit and another stop to my new property. Both men from the removal company were really friendly and efficient. They wrapped up my mattress to protect it and they were careful with all of my possessions.
    I would definitely recommend them to anyone!

    Response:
    Thank you Eloise!
  • Stephen Whitson

    London

    10/05/2019

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    Brilliant service - very communicative in advance, the guys that came were fantastic - really careful and courteous - highly recommended!

    Response:
    Thank you Stephen. Means a lot!
  • Freddie

    London

    9/05/2019

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    Great service, reliable and friendly

    Response:
    Thank you Freddie!
  • Clemi Taylor

    Brentford

    6/05/2019

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    Everything about the process was really good. The whole team were so great before the move and on the day made everything really easy. Would definitely recommend to anyone!

    Response:
    Thank you Clemi!
  • Ollie Roberts

    London

    25/04/2019

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    Don't look any further than JonesMoves. They got the job done at a great price and took good care of my possessions. I gave them a tough job of (pack and move) from one 2nd floor flat to another and they cracked on with the job from the outset. From speaking to Rosie on the phone and to working with Liam and Casey on the day my experience was very good indeed and I would thoroughly recommend them!

    Response:
    Thank you very much Ollie, and for your message on Instagram we really appreciate it and are glad that you were happy with the service we provided.
  • Damien Carolan

    London

    23/04/2019

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    Nothing but good things to say about these guys - made moving day a dream. Will definitely use them next time I move. Thanks guys!

    Response:
    Thank you for your feedback, we are glad you were happy with everything.
  • Gemma Oneill

    Purley

    22/04/2019

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    Initial communication with Rosie was excellent and she always responded swiftly. The 2 lads arrived promptly at the agreed time. They were very professional and nothing was too much trouble. Would highly recommend! Thanks guys!

    Response:
    Thank you Gemma we really appreciate your feedback. We are glad you were happy with our service.
  • Iestyn Williams

    Croydon

    20/04/2019

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    The guys worked fast and efficiently, and made my move super easy.
    Everything was safely carried, tied down, and transported. A++ would certainly use again.

    Response:
    Thank you Iestyn we really appreciate your feedback!
  • Daniel Kessler

    London

    14/04/2019

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    Very pleased. I was moving from a third floor apartment with no lift. The move was speedy and very smooth. Thanks!

    Response:
    You're welcome Danny, thank you.
  • Jonathan Rains

    Croydon

    11/04/2019

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    Moved from Croydon to Staines and JonesMoves were crucial to to the ease of the move. By far the cheapest quote for the move (especially as it was for three men and a luton van) and Rosie was very helpful with answering all of my questions and getting us booked in before the move. On the day, although they arrived later than planned, they were very efficient with packing the van and we were amazed by how much they could get in! Unpacking at the other end was done as well very efficiently and quickly. Despite having to climb two flights of stairs with some heavy furniture, there were no complaints and they just got on with the job. Throughout the entire process, everyone was friendly and accommodating and we were very glad we had decided to move using their services. I would highly recommend JonesMove for an affordable but highly efficient move with minimal fuss. We would definitely use them again for our next move!

    Response:
    Thank you for your feedback Jonathan I am glad we managed to make your move stress-free for you.
  • Brodie Robertson

    London

    7/04/2019

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    The guys were such professionals! Really quick and efficient, they really knew what they were doing and what the best mothods of packing were. Tetris geniuses. Most importantly, they looked after my furniture, they cared about how they were moving things and they were really aware of their surroundings. 10/10!

    Response:
    Hi Brodie, thank you for your review we are glad you were happy with our service.
  • Vikas Joshi

    Feltham

    4/04/2019

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    I had a brilliant experience working with Jones Moves team.
    Rosie was extremely helpful, understanding and patient with my e-mails. Answered all the questions, provided reassurance and made sure I was happy with the process.
    Liam and Casey were cool and efficient on the day of the move. Wrapped up all the stuff from the old house and organised everything at the new house, no issues, no breaking, no mess...all this while I was not there...great job team
    My job was not worth a million pounds but they took great care and made me feel very special like I gave them the biggest contract :-)

    Response:
    WOW! Thank you so much Vikas means a lot!
  • Claire

    London

    2/04/2019

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    Amazing service, the team was fantastic! Very good value for money and we will definitely use the firm again!

    Response:
    Thank you Claire, we are pleased that you were happy with our service.
  • Michael Jasinski

    Brentford

    1/04/2019

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    Everything, from arriving on time and picking up my stuff to unpacking and putting the bed together was very professional and I couldn't be happier.

    Response:
    Thank you Michael! Really appreciate it!
  • Daniel Sceberras

    Wembley

    25/03/2019

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    Jones Moves, were impeccable. Everything moved quickly and efficiently, items were placed in the rooms that we wanted. Certainly if we were to move again, they would be our first preference.

    Response:
    Thank you so much Daniel!
  • Amy Laycock

    London

    20/03/2019

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    We had an excellent service from this company - they worked solidly and as quickly as possible moving all of our belongings safely to our new home. They didn't even take a break and worked tirelessly to get us in as quickly and easily as possible. Didn't even complain at 4 flights of stairs as no lift! Would highly recommend.

    Response:
    Thanks a lot Amy!
  • Joanna Neale

    London

    20/03/2019

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    Excellent service and very good value.
    Jones Moves literally went out of their way to accommodate my needs, and collected a fridge from Curry's en route. Casey's singing in the van was an unexpected bonus. Both Casey and Liam took good care of my things and made my moving day a stress-free and enjoyable experience.

    Response:
    Thanks a lot Joanna!
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