Move Southwest

Move Southwest

Superb
based on 29 reviews
member since January 2018
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Overview

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Removals

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Reviews & Ratings
Customer Reviews
  • Philip Evand

    Torquay

    1/11/2023

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    Very satisfied with a Move Southwest. They arrived ahead of time and deployed teams as promised, with two men inside and two outside loading the van to minimise through traffic. The house was soon emptied that enabled us to present the house well for our buyers. Keys to our new property were delayed, but once released the teams quickly unloaded the van and were away by 5pm as planned.

    Response:
    Many thanks for your review & best wishes in your new home
  • Zoraida Smith

    Torquay

    13/07/2023

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    They were very helpful, professional, great communicators. Outstanding from the beginning to the end. Can not recommend them enough. Thank you so much!

    Response:
    Thank you so much, best wishes in your new home
  • Will

    Torquay

    15/09/2022

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    Excellent! Helpful, on the ball and cheaper than the competition.

    Response:
    Many thanks for taking the time to write a lovely review !
  • Kevin Cunningham

    Torquay

    28/04/2022

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    The move was carried out very quickly and carefully. They were very courteous and even returned a wardrobe to the old address when it didnt fit in the new house. Excellent service. Thank you

    Response:
    Thank you Kevin.
  • Daniel Hayward-Smith

    Torquay

    12/11/2021

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    A really good experience throughout the entire process. The guys on the day were excellent and went the extra mile to make sure everything was sorted out. Would recommend to anyone moving home.

    Response:
    Best wishes in your new home
  • Brenda Hardman

    Torquay

    19/10/2021

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    Excellent in every way . Very quick & helpful on the day . They arrived on time and took great care of our furniture . Thanks so much . Would recommend them to everyone .

    Response:
    Thank you Brenda, best wishes in your new property
  • Jacqueline Lewis

    Torquay

    22/09/2021

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    Excellent service arrived on time efficient service with a smile. Would highly recommend them.

    Response:
    Thank you and best wishes. Joanne & Team
  • Emma Douglas

    Torquay

    30/08/2021

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    Excellent communication and service, made the move much less stressful than it could have been. Nothing was too much trouble. Would definitely use again.

  • Roger Britton

    Torquay

    5/03/2021

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    Responsive,polite, nothing too much trouble attitude both before and on the day, excellent value for money.

    Response:
    Thank you very much. Best wishes Joanne & the team.
  • Joe Taylor

    Torquay

    4/03/2021

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    Great work from these guys, couldna??t be happier.

    Response:
    Thank you very much, good luck in your beautiful new property
  • Jo Redfern

    Torquay

    28/12/2020

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    They were very professional with the move
    Never having used removal company before was all straightforward and all very cheerful

    Response:
    Thank you & best wishes in your new home
  • Helen

    Torquay

    11/12/2020

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    Joanne was a godsend. Our moving date kept changing right up until the final week. Joanne was flexible and so patient. The move went perfectly. The guys were polite and helpful, and nothing was too much trouble. I would recommend this company without hesitation.

    Response:
    Thank you Helen, so relieved you got there in the end
  • Peter Vant

    Torquay

    13/03/2020

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    Great job especially as we were moving to the third floor of a building with no lift! Guys did an excellent job, felt sorry for them as it was such a big effort with some of our furniture.

    Response:
    Thank you Mr. Vant. Good luck in your new home.
  • Caz

    Torquay

    2/03/2020

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    Great service on phone, very helpful. Good price. Sadly a few things got broken.

    Response:
    Hi Caz, I am very sorry to hear that 'items' got broken, this is the first time that I heard about this. I have checked your initial enquiry and see that we did not pack for you. I wish you well in your new property.Kind regards,Joanne.
  • Kylie Titchard-Jones

    Torquay

    11/01/2020

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    Excellent professional people. Nothing paid upfront helped make move as easy for us as they could

    Response:
    Many thanks Kylie, Hope you enjoy enjoy your new home x
  • Myra Hearn

    Torquay

    12/10/2019

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    Move southwest wea??re very helpful we would recommend this company.
    They did everything to make the move stress free nothing was to much trouble

    Response:
    Thank you Myra, It was a pleasure moving you both, Hope you are all settled in nicely x
  • Anonymous

    Torquay

    6/09/2019

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    So pleased we booked with Move Southwest. From the very start they were prompt, efficient and friendly. Their quote was best value by a long margin. Provided boxes, and supplied these in good time. Really swift communication, and the guys on the day were spot-on.
    Very happy - thanks!

    Response:
    Thank you for taking the time to review us. Many thanks & best wishes in your new home
  • Kate Szeremeta

    Torquay

    21/08/2019

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    Lovely, polite team. Really efficient and helpful too. Would definitely recommend. And very reasonable cost!

    Response:
    Thank you Kate x
  • Mark Carter

    Torquay

    8/06/2019

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    Well what can i say nice people job well done very quick and. Happy with them would recommend them. Any time

  • Rosy Yates

    Torquay

    6/06/2019

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    Flipping awesome , friendly, hardworking and kind

    Response:
    Thank you very much Rosy !!
  • Susan Burton

    Torquay

    15/03/2019

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    Excellent! Professional, hard working and so fast ! We would highly recommend .

    Response:
    Thank you Susan
  • Chris Ellis

    Torquay

    2/11/2018

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    price was competitive and helpfully provided some free packaging materials for the move. some things got damaged during the move, which sometimes can't be helped, but instead of telling us they tried to repair/cover up with filler. Need to take a bit more care and attention on the actual day, but overall quite happy.

  • Steve Tran

    Torquay

    3/10/2018

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    Great service from Move Southwest. Responded promptly and organised a visit within 24 hours to see what I wanted to be moved. On the day of the move, excellent service. Could not fault them at all.

    Response:
    Many thanks, Hope you are all settled in now.Kind Regards,Move southwest team
  • Sally Huntley

    Torquay

    25/09/2018

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    Very helpful and cheerful in every way. Could not fault them

    Response:
    Thank you Sally.Good luck in your new home.Kind regards,Move southwest team
  • Sara Gutteridge

    Torquay

    15/05/2018

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    Excellent removal company. Very helpful. I would recommend them to anyone thinking of moving home. They dont charge a fortune and are worth every penny.

    Response:
    Thank you Sara, hope you are settled in now in your new home. Been lovely meeting you.
  • Emma Brennan

    Exeter

    11/05/2018

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    They forgot about our booking! After they didn't turn up, I called and they had no record of it. For a while, with two young kids and everything packed, it didn't look like we would be moving that day. She said that this has never happened before and they phoned friends, so another company came two hours later, who did a great job.

    Response:
    Hi Emma,I have previously apologised for the awful error. As I explained to you, we had sold our property that week and we had found nowhere to live ourselves and I really upside down and stressed myself which led to the error. This has never happened before. I did send you a removal team on the the day. My sincere apologies again and I hope you understand why this happened.
  • Dan Mitcham

    Plymouth

    7/05/2018

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    Excellent and friendly customer service, as well as a quick, hassle free move

    Response:
    Thank you Dan
  • Tony Bowen

    Plymouth

    3/05/2018

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    Very efficient and about as painless as a house move can be.

    Response:
    Thank you Tony. Hope you are settled in
  • Sara Dixon-Glassonbury

    Exeter

    25/04/2018

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    Professional service & excellent value for money

    Response:
    Thank you Sara.
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    Areas Covered

    Torquay (TQ)

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