Move On Time

Move On Time

Superb
based on 24 reviews
member since February 2021
leave a review
Overview

Your moving journey has yet to begin!

Conveyancing

Get connected with up to 5 regulated conveyancers to save time and money.

Compare Conveyancers

Surveying

Get matched with up to 5 RICS accredited surveyors to save on your property survey.

Compare Surveyors

Removals

Get matched with up to 6 removal companies to save on your move.

Compare Movers

Storage

Get matched with up to 6 storage companies to save on self storage units.

Compare Storage
Reviews & Ratings
Customer Reviews
  • Alex Spedding

    Coventry

    27/10/2022

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    Craig was great to deal with and the men were all very friendly.On the move day they unfortunately left their tools at my old house and I had to do a 40 minute round trip and I had to leave them on their own to move my furniture in which wasnt the best. However, I was not compensated for this error and was expected to pay the full amount before they left. After they left I started moving my furniture around to find damage to the side of one of my cupboards which was covered up by another cupboard been put next to it and they did not tell me about it. I know damages happen but they should have told me and especially when I had to go back to get their tools!!

  • Ellin Kouvaras

    Derby

    13/10/2022

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    Excellent team, got everything done really fast and took real care of all items, to avoid damage.

  • Darren Skinner

    Birmingham

    24/07/2022

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    Professional and polite in all communication which was great. Arrived on moving day at the time they said and were very accommodating and took great care with my belongings. The guys worked really hard and were great, I would highly recommend.

    Response:
    Hi Darren,We are so happy to hear you were happy with your move. Thank you so much for your kind words!
  • Alice Linley

    Coventry

    4/05/2022

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    Really easy and relaxing move day! Everything was safe and taken care of.

    Response:
    Hey Alice!Thank you so much for your review, we are really pleased that you were happy with our service!
  • Chris Campbell

    Coventry

    11/02/2022

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    They were brilliant. Made the day so much less stressful than it could have been. Will definitely recommend and use again

    Response:
    Hi Chris,Thank you so much for your review.
  • Sophie

    Leicester

    5/12/2021

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    My first experience of using a moving company.Very impressed with the friendly and helpful service from the initial contact, quotes and the actual moving day.

    Response:
    Hi Sophie,Thank you so much for your review and using our company!
  • Harriet Saunders

    Birmingham

    20/11/2021

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    Absolutely brilliant- very professional throughout the process. Removal team arrived five minutes early and were very helpful and friendly. Will use again next time and recommend to others.

    Response:
    Hi Harriet,Thank you so much for your review. We hope that you are settling in OK.
  • Albert Ryan

    Birmingham

    8/11/2021

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    Lads were brilliant they placed all furniture where we wanted it. Very polite and respectful. Just a couple of things were broken in transit but they wasn't expensive items.

    Response:
    Hi Albert,Thank you for your review! We really appreciate it.
  • Christopher Hadland

    Worcester

    5/11/2021

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    Great friendly company extremely quick and professional

    Response:
    Hi Christopher,Thank you so much for your review!
  • Satvinder Bhachu

    Birmingham

    3/11/2021

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    Great guys,they came I showed them 2hat needed to be moved and they got on with it,had a rear with them nice and friendly,was very careful with our belongings,very professional,defo use them again highly recommended

    Response:
    Hi Satvinder,I hope you're settling into your new home. It was such a pleasure meeting you.
  • Angelina Curzey

    Birmingham

    4/10/2021

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    Excellent company. Good communication. Move went well, the lads made an anxious time worry free. Would definitely recommend.

    Response:
    Hi Angelina,Thank you so much for your review!Dee
  • Priya

    Birmingham

    21/09/2021

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    I had a packing moving and unpacking service. Bit pricy but satisfied with the service and care they have taken for my stuff. Definitely recommend.

    Response:
    Hi Priya, I hope you are settling into your new home. Thank you so much for the review. We really appreciate your feedback as it allows our business to grow. We do offer a price match, however this was never taken up by yourself. I believe Craig offered you a discount. A packing service was then further requested by your self which we then quoted you for (also discounted). I will pass this information on to our team to look at alternative routes to ensure that we are able to stratify our value for money prospect. Thank you again for your review and for choosing Move On Time!
  • Ginny Dole

    Coventry

    11/09/2021

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    Craig and his team are extremely professional. Move on Time proved to be the cheapest removals company I found for my cross-country move but their service really was top notch. They did a brilliant job giving me one less thing to stress about. I highly recommend Move On Time.

    Response:
    Hi Ginny, It was an absolute pleasure meeting you and your partner! Thank you so much for choosing Move On Time.
  • Jennifer Bullivant

    Birmingham

    10/09/2021

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    Excellent service. No problems.

    Response:
    Hi Jennifer,Thank you so much for your review. I am so happy that you are glad with our service. we hope that you are settling in well! <3
  • Tom Dennison

    Dudley

    30/08/2021

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    Craig and the Team were excellent! Arrived on time very professional and efficient. I would certainly recommend them to anyone.

    Response:
    Thank you so much for your review. It was lovely meeting you and your partner!
  • Paul

    Birmingham

    30/06/2021

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    We used Move in Time as their approach from first contact to doing an extra run the next day was very professional yet friendly. You worry about will my precious belongings be looked after, will furniture get scratched, will they turn up on the day? All these worries can be forgotten thanks to Move on Time!After 27 years in the same house it was a big move to go 70 miles away but Craig and his team made it a painless experience. Wholly recommend- great value for money, friendly yet professional team and nothing too much trouble.

    Response:
    Hi Paul, Thank you for taking the time out to leave us a review, I hope that you are getting on well in your new beautiful home. It is nice knowing that you have had a great experience with our team. Wishing you all the best, Dee
  • Toby Sansome

    Birmingham

    26/06/2021

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    Craig and Dee were amazing. Super friendly and made the day much less stressful. Would use again and recommend highly. I rarely leave reviews but these guys deserve it.

    Response:
    Hi Toby, I hope you and your partner have settled in well in your new home. Thank you so much for taking the time out to leave us a review, it really means a lot to us. Thank you again for choosing Move On Time. Dee
  • James Doyle

    Leicester

    8/06/2021

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    Myself and my partner moved from Leicester to the Isle of Wight, choosing Move on Time to do this, we're glad we did. From courteous service, to a good laugh, the company and people are truly great, there are few to no safer hands for your valuables and goods.Highly recommended, and thank you to Craig and crew,James and Tiggs

    Response:
    Hi James, thank you for your kind words. It was real pleasure to move you & Tiggs to you new home on the Isle of Wight.We thoroughly enjoyed the day and we are glad you are happy with our service.We wish you many happy years in your new home.Move On Time team
  • Wolde

    Gloucester

    2/06/2021

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    The MOT team was courteous, respectful, and willing to assist during and after the furniture delivery. The team only departed after they were assured that all furniture items were placed appropriately and we were completely satisfied. Alleviated a lot of the stress associated with a relocation.

    Response:
    Hi Wolde, thank you for your kind words. it was a pleasure to move you in to your gorgeous new home. We hope you and your wife will create many happy memories in your new place.
  • Elina Salcevica

    Birmingham

    27/05/2021

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    The team were brilliant and couldna??t have done more for us. Highly recommend!

    Response:
    Hi Elina, thank you for your kind words. It was a pleasure to help you move in to your beautiful new home.
  • Karen Phillips

    Gloucester

    16/05/2021

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    Very friendly gang did ALL the work for me. Asked when necessary to confirm what was to go where.
    However.....Boxes went into the wrong place. I had two cars to fill and the van. I had written clear messages on one A4 sheet, plus verbal confirmation. I wanted things I'd need in my new address to be put into one car and the rest into the other. I was always available to ask but some things I definitely needed in my new place put in the other car AND into storage! A box of paperwork with important letters went into storage and quite possibly at the back!

    Response:
    Hi Karen, Thank you for your review. We would like to apologise if there were miscommunication when it came to your moving day. Our team arrived, pack and remove items from your home. Your car was unfortunately not packed. You asked whether we were able to pack your car for you. our team extended the curtesy of packing your car, despite not charging you for this, as we are more than happy to help. Any items that were packed into your car were confirmed by you, as you were located in the same room (where all items that needed to pack into your car were). When the first car become full of items, the other car was then drove to the front of the property by yourself for the movers to pack an additional car. There was not any communication with the respect of items needing to be in a specific car, and we once again would like to extend the apology if this were not asked by our team, as we assumed that both cars needed to be peaked with the items that you have prearranged in your living room (in one bundle) before the team arrived. We also disconnected appliances there were still attached, as a good will gesture, despite not being informed about this before the day of the move. We are sorry if the extra help offered by our team has caused confusion on moving day. Many thanks.
  • Jack Norman

    Wolverhampton

    30/04/2021

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    Move on Time were beyond helpful and made our move in day stress free.

    Whilst packing I realised that I had more items than the original itinerary. I informed Craig prior to moving and he was extremely understanding of this.

    On the day Craig and Dee arrived promptly and immediately got to work, wrapping up valuable items and placing them in the van securely. Not only were they excellent at taking care of our items, but they were so chatty and I could've spoken to them all day.

    When unpacking at the new flat they helped put everything in the correct rooms and even offered to unpack my car, which I didn't expect at all.

    I would highly recommend Craig and Dee if you're looking to move and will certainly be using them again in the future.

    Response:
    Hi Jack, Thank you so much for your warm words, we really appreciate your review. Thank you again for choosing MoveOnTime, and keeping us occupied whilst loading the van, We defiantly could have chatted with you all day too!We hope you and your lovely partner are settling in ok. Please let us know if you need anything in the future, we will be more than happy to help!Warm regards, Move On Time
  • Nicola Waite

    Birmingham

    28/03/2021

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    I seriously cana??t recommend these guys enough, they are fantastic! Everything they say about their business is true, a truly family run business, they are warm, friendly, amazingly helpful and professional. They did a brilliant job of helping me move my mother, from a first floor property (so lots of lugging heavy awkward furniture down stairs) to her new home, and helped us set up the other side, even building moms new bed frame for us and arranging it in the room how she wanted it. But for me the biggest thing was how kind they were to my mother. She has lots of health problems, including severe anxiety and these guys were so patient, warm, friendly and kind to her at a time when she was really struggling with all the change going on around her. While it is great customer service, it also reflects the values of business. Many businesses claim to have family values and great customer service, but when the jobs got to get done seldom stand up to their own test and brush aside the little things that make a difference. Not these guys. Can not recommend them enough. Ia??ll be using them again when I move myself in a few months

    Response:
    Hi Nicola, thank you so much for your kind review. It was our pleasure to help your mum move in to her beautiful new home.
  • Andrew Gays

    Leicester

    6/03/2021

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    At first encounter with this company, I had my reservations - but since the move I know I couldn't have been more wrong! Both movers were polite, professional, and autonomous in their work. Had a problem with our old sofa being too wide to fit through the door frame, however this was resolved without fuss from the team. Thank you!

    Response:
    Hi Andrew,Thank you so much for your review.
    More Information

    Areas Covered

    Birmingham (B), Coventry (CV), Derby (DE), Dudley (DY), Gloucester (GL), Leicester (LE), Telford (TF), Worcester (WR), Walsall (WS), Wolverhampton (WV)

    Save Up to 70% on Removal Costs

    Save 70% off the cost of your house move today!