Northstar Removals

Northstar Removals

Superb
based on 21 reviews
member since April 2014
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Reviews & Ratings
Customer Reviews
  • Callum Tennent

    London North

    12/01/2024

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    A fantastic service. All three of the chaps who conducted my move were friendly and efficient, taking great care with all our belongings. They were punctual, hard working, and honest. Cannot recommend the crew at Northstar highly enough.

  • Gabriele Renz

    Enfield

    8/09/2023

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    Northstar inspired much confidence in the initial stages of quoting and the initial stages of the move: all removal men were extremely courteous, polite and willing to listen and to carry out our requirements. They got on with work promptly. However, arrangements and work carried out got a little less satisfactorily as the move went on over the next days, and particularly as the end was in sight. It seemed that at that stage work was rushed to "get it over and done with." One of the main problems for us was the order in which boxes and furniture was delivered: whilst it would make more sense to deliver rugs/furniture/shelves first, followed by boxes, this was done the other way round which resulted in stacked up boxes, whilst we were waiting for furniture to arrive, instead of being able to empty boxes into shelves. Rugs were delivered after furniture which meant furniture/boxes had to be lifted up to place rugs under. This process did not make any sense and it is something which should be addressed. The other big let-down was collection of empty boxes which was promised, but never happened, despite of several messages being conveyed to Northstar. Good start, disappointing end.

  • Angela

    Kingston-Upon-Thames

    19/08/2023

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    Excellent moving company, well organised, kind and patient men

  • Stephen Corcoran

    Harrow

    28/07/2023

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    Seamless from start to finishExcellent communication throughout

  • Devlina

    Harrow

    18/07/2023

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    Absolutely brilliant. Their cheerful disposition made up for a very stressful two days of moving. I knocked off a star for moving day, as they had underestimated the amount of stuff to be moved and sent a smaller van. But Denis the owner, visited us around 11 am when we realised things wouldn't fit into that van, and quickly arranged for an alternative. Darryl, Paulina, Victor, Tony, they were so cheerful and helpful throughout the move that it took away the stress of these miscalculations and the overall move. I would recommend this team to anyone. The customer service and attention to detail (everything was packed immaculately) was great and their relentless attitude (no one looked at the clock) made sure we were all moved in by 6 pm and our furniture was assembled as well. Great team you have there Denis!

  • Aaqib Khan

    Harrow

    14/04/2023

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    It is ok compared to other removals, nothing great. It ended up costing me more due to the damages to walls and furnitures. If the furniture cannot fit in, instead of trying to dismantle little and get it inside, their leader told them to push the customer to dispose the furniture. Getting them to admit their mistakes was another thing. Repairs took so long that before that I had to shift again.

  • Daniel Davies

    Harrow

    30/01/2023

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    North Star were a good company to deal with. The guys on the day were efficient, professional and polite. They knew exactly what they were doing and the move went very well. A very enjoyable experience helped reduce the stress of moving.

  • Genevieve

    London West

    28/02/2022

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    Greg came to my house and quoted me. It was very straightforward. On the day of removal, 3 lovely men came to remove my stuff. They were very helpful and provided me with the odd box as I still had some things to pack.

  • Arran Coulson

    London North West

    25/04/2021

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    There in person service and experience was what helped me choose them. I was very happy.

  • David O'connor

    London North West

    15/08/2020

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    Perfect move. Full contents of a 4-bedroom house moved with no damage or breakages. Crew were great; efficient and friendly, asked good questions, and got everything to the right place. Definitely would use Northstar again.

  • Alexandra Jones

    London West

    3/08/2020

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    Super - well organised, stress free for us. And they were so quick too! Everyone I spoke to at Northstar was polite and helpful. We will use them next time we move!

  • Alison Vallance

    Harrow

    12/06/2020

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    The team from Northstar Removals were excellent. Very careful with our belongings, considered where to put boxes so we had room to move and unpack and generally excellent. I would highly recommend them.

  • Nessa

    Harrow

    29/05/2020

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    The day of the move went seamlessly and the Guys were very polite to deal with. They took great care of all our belongings despite some challenging corners!

  • Gregory George

    Harrow

    30/07/2019

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    Big thanks to Greg and the team at NORTHSTAR for helping to make our move go as smoothly as possible. We received a friendly and professional service from initial assessment through until completion of our move. Would highly recommend NORTHSTAR to anyone. Thank you! Gregory G. and family

  • Erol Sukan

    London West

    3/06/2019

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    Very professional and considerate team

  • Charles Wigoder

    London North West

    27/04/2019

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    Really efficient, helpful and friendly service, at a sensible price. We would definitely use them again.

  • Dani

    London East Central

    27/12/2018

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    Northstar were super professional and got the move done fairly quickly. I definitely would book them again. Thank you!

  • Lynn Allday

    Harrow

    28/07/2018

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    Very polite helpful hardworking
    Would recommend

    Response:
    Thanks LynnSee you in a years time for your second move
  • Eleonora Lungu

    London West

    29/04/2018

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    Excellent service! Great value for money.

  • Fred

    London West

    6/11/2017

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    Removal went incredibly well, from time of arrival to completing the move. I highly recommend Northstar Removals

  • Anonymous

    London West

    4/07/2017

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    Very good.

    More Information

    Areas Covered

    St-Albans (AL), London East Central (EC), Enfield (EN), Harrow (HA), Kingston-upon-Thames (KT), London North (N), London North West (NW), Slough (SL), London South West (SW), Twickenham (TW), Southall (UB), London West (W), London West Central (WC), Watford (WD)

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