Plaza Removals

Plaza Removals

Superb
based on 92 reviews
member since September 2020
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Reviews & Ratings
Customer Reviews
  • Antonio Pinheiro

    Kingston-Upon-Thames

    17/05/2024

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    Excellent service. From start to finish, they handled my move with professionalism, efficiency, and care. Filipe and Sarfraz arrived early and worked tirelessly to ensure the furniture and all boxes were loaded, and transported safely to my new home. Their attention to detail and careful handling of my items gave me peace of mind. Not a single item was damaged. Moreover, their friendly demeanour and willingness to accommodate my requests made the experience even more pleasant. I recommend this removal company to anyone in need of an stress-free and seamless moving experience. Five stars service.

  • Susan Altman

    Reading

    16/05/2024

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    The customer service was superb - their agent came out and spent a good hour getting bad much information as hi could about what I wanted and needed. He was really gentle and very thorough and I didn't feel pressured at all. He told me exactly what to expect on the 2 days of packing up and delivery.And the guys who did the removals were pleasant and did what I asked. They worked incredibly hard and packed every tiny ornament so carefully. I'd requested 'fragile packing ' as I have a lot of glass and nothing got broken.

  • George

    Slough

    15/05/2024

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    Very smooth process on the removals date from start to finish.Prompt arrival, loading with no issues and vacated property by 12.30pm.Unloading at new address went with no issues either, with the 5 man crew efficient as they were from the start of the day.Highly recommended company to deal with, pricing also very competitive.

  • William Parish

    Slough

    13/05/2024

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    The team who worked on the day were really great and cannot be faulted. The work was underestimated in terms of the volume of goods to be moved and the effort in packing. Truck was too small and only two people assigned. They were really resourceful in terms of arranging an additional truck to accommodate the overflow. The guys worked flat out from early until really late. It was a very long day.Should have had a bigger truck and 4 people assigned.Other than that, they were great. No damage to my furniture and goods. All arrived safely.

  • Anders

    London West

    13/05/2024

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    Couldnt be happier with how this went. Great and friendly customer service from the very beginning, excellent flexibility for getting more boxes delivered as we ran out while packing, and it was very easy to change the day of the move when our plans changed slightly. The team on the day was excellent, and the move itself was super smooth. And to top it off, the price was very competitive! I would definitely recommend.

  • Dimitris Makridis

    Twickenham

    7/05/2024

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    Outstanding service with packing provided on the actual day of moving, Rizs team did their best to help with the move without any damage at all. A truly professional service.

  • Khatib Hashim

    Sutton

    22/04/2024

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    They were very professional with the move and helped us set up all items in the new home.

  • Alexandra Cheetham

    Reading

    19/04/2024

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    Brilliant and very professional throughout. Our moving team were super quick and packed everything safely and made easy work of moving some large furniture! Thank you

  • Sherin Sainudeen

    Guildford

    16/04/2024

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    They did an amazing job. Staffs were so efficient that they made the moving so easy. Thank you Plaza removals for an wonderful experience.

  • Mark Jarvis

    Reading

    15/04/2024

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    Farook and his team did an excellent job for us over the 2 days of our move and were helpful and efficient.

  • Adam Arber

    Guildford

    15/04/2024

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    Thorough. Cautious. Quick. Lovely.

  • Neil Alva

    Reading

    15/04/2024

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    Good service for the distance covered

  • James Bowring

    Harrow

    13/04/2024

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    Very good service overall even in the rain

  • Denis' Swiatek

    Slough

    11/04/2024

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    Very polite and professional employees. The move went without a hitch.

  • Steve

    Reading

    10/04/2024

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    Fantastic company that excelled with a short notice move and a very professional and polite crew that couldnt do enough to help on the day. Would definitely recommend and use again.

  • Brian Engelbrecht

    Twickenham

    9/04/2024

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    Driver and his helper were excellent. Office charged me for unpacking but never notified workers

  • Antonio

    Harrow

    6/04/2024

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    Helpful, efficient, fast. No complaints at all.

  • Josh

    London East

    6/04/2024

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    They were absolutely brilliant. Took the time to help wrap all valuable and fragile goods. And placed everything systematically into the van. And delivered everything where we wished to have it at the other end. Very helpful and very friendly.

  • Linda Iacobucci

    Hemel Hempstead

    4/04/2024

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    Great service right from the start, which included them delivering the moving boxes over the weekend so that we could make a start on the packing and sorting! Also, available on their mobile, which is what swung the deal in their favour in the end. Great team of guys moving the stuff and they were considerate and helpful throughout the day. Really hard workers. Would recommend them to others.

  • Neil Rigby

    Watford

    2/04/2024

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    These guys were the best and the cheapest!! Their comms was great throughout and they made the day as unstressful as moving can ever be. They also didn't quibble about a couple of wardrobes which I wasn't sure were quoted for originally. The other removal quotes did a very detailed audit of everything noting it all down whereas these guys were able to quote without going to the nth degree of detail. The beds and wardrobes were reinstalled at the end and the delicate TV was still working fine. Definitely recommend and super polite!

  • Sneha K Wadhwa

    Southall

    24/03/2024

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    We used Plaza removals for our recent house move and I am very happy to report that they made the full process very easy and stress-free for us. From the get go, Mo visited our property to do a valuation and was very thorough in his analysis and gave us a very reasonable quote. Whilst we did the packing ourselves and only took out the package with the loading and moving, Mo made an exception and even threw in a few bonuses such as the storage boxes and disassembling of certain items.From the day Mo visited us to the big house moving day, Michelle and Joy from the head office at Plaza always stayed in touch and ensured they answered all our questions and queries.On the day of the move, the team of 3 (including Farooq and Shakeel) were truly amazing. They started at 8:30 am and finished at 11 pm, after making a second round to ensure all our belongings were moved safely and securely to the new property. The team were very efficient at their job and worked tirelessly until the wee hours until they ensured we were happy and satisfied that all furniture has been restored to the new property like we wanted.I would highly recommend Plaza Removals to make this hectic time very simple

  • Kim Lewin

    Reading

    17/03/2024

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    Great guys, thorough, careful, respectful and good value for money. Would highly recommend this company and they really lived up to their 5* rating!

  • Paul Buckmaster

    Hemel Hempstead

    11/03/2024

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    It was excellent, the guys were helpful and the move went without a hitch, even the cardboard boxes were picked up from our new house two weeks after the move, would you Plaza removals again

  • Adam Russell

    Reading

    4/03/2024

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    They are a very good removal company. The price quoted was very competitive

  • Sophie Tooke

    London East

    29/02/2024

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    Plaza removals were excellent.Most communication was done via Whatsapp, including a video tour to gauge a quote and I was able to ask the support team some informal questions leading up to our moving day. Invoices and quotes etc. were done more formally via email.On the actual moving day we had 3 excellent movers sort everything for us into the one large van. They were careful with all of our belongings, protecting TVs and monitors, wrapping the mattress and other furniture and transporting our plants. In the end they only needed to take apart and reconstruct our bed which we were very grateful for.I think we had more furniture than initially anticipated and so it ended up being a bit of a long day, but they were professional and cheery throughout.

  • Mike Poulter

    Hemel Hempstead

    26/02/2024

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    The team at Plaza Removals were fantastic from the initial call to understand what we needed and working with me to adjust the moving. On moving day, the team was on time, professional, made sure all of our things were properly wrapped and safely delivered to our new home. I would highly recommend them.

  • Michael Harrison

    Reading

    23/02/2024

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    very professional......would unreservedly recommend

  • Suzanne Jackson

    Redhill

    23/02/2024

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    Excellent service the guys worked so hard and were all really helpful ,friendly and polite.Everything was really well packed and protected and nothing was damaged or broken in the move including all my dollshouses which are quite fragile. Would highly recommend this company as they offer excellent service and price.

  • Paul Sadler

    Hemel Hempstead

    12/02/2024

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    Very good. The guys were very helpful, careful and got everything done quickly.

  • Yelena Rybalova

    Slough

    11/02/2024

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    Set up was seamless. On the day, team showed up on time. Was respectful. Nothing broken now that weve unpacked. My only observation is that the team really struggled with the furniture assembly. In short - lots of screws and such left over all seems to be stable but its a bit bizarre. I had to have my handyman over the next to analyse where the missing screws should go and just fix up the positioning. Because of the furniture, things also took quite long. But overall good value for money and the team was kind and supportive.

  • Joanne Yeadon

    Reading

    10/02/2024

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    I can highly recommend Plaza Removals. Excellent service from initial survey to delivery. And at a lower cost than more local companies offered.

  • Lorna Lines

    Southall

    25/01/2024

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    Best, Decision. Ever. Im sat here writing this and feeling pretty smug that I chose PLAZA. Gold star customer service and professionalism. Delightfully affordable service. Reassuring and responsive when it mattered most.I'd been slapped in the face with 48 hours notice to pack up and ship out! Worse still, I needed to move my belongings in two stages; first to a storage facility in London and then to Yorkshire. 10 (!) minutes after putting the job details online, I got a call from PLAZA asking if it was convenient for Mo to come over to assess the job. It was 8pm, the clock was ticking and I was very happy to see him on my doorstep within 30 minutes. Mo guided me through the process, and to top it off, gave me a very reasonable and detailed quote no hidden costs!On the day I shipped out, the team turned up at 8am and didnt stop until 11pm, leaving me mildly frustrated that I hadnt convinced them to take a break. On the next leg, PLAZA went the extra mile; loading the vans the night before to make sure that they could be on the road and with me in Yorkshire as soon as possible. Needless to say, a very smooth end to this two part story.

  • Emily

    Harrow

    20/01/2024

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    Riz and his team couldnt have been more helpful or professional over the two days of our move. Nothing was too much bother for them and Im amazed how quickly they packed and moved some hefty furniture - all with a smile on their face!Couldnt recommend them too highly!!

  • Philip Tonkin

    Twickenham

    4/01/2024

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    Not bad, although not quite as professional as initially advertised. Moved went well overall though.

  • Nicoletta Frangipane

    Twickenham

    1/01/2024

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    Excellent company, very professional and worth every penny. The only thing I need to mention is that the team arrived over 1 hr late in the morning, however, they sent 2 extra men during the day to help and make the time agreed. Overall, excellent experience and would use again.

  • Benjamin Cm Lee

    Reading

    29/12/2023

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    We moved into our new home as a family of 4+1; you can imagine how tough it is for a heavily pregnant women and two kids trying to move out of an old home into a new house. The members of staff were very polite, but we did suffer with some minor damages that did not seem to be irreparable. Staff have been very polite and careful when picking up goods and dropping off items, marked fragile items and handled with care. I would certainly recommend Plaza Removals in the future.

  • George Dsouza

    Harrow

    16/12/2023

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    Very good they took care of the items and did the job however late it was

  • Mustafa

    Reading

    11/12/2023

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    I recently had the pleasure of using Plaza Removals to move from Reading to Southampton on short notice, and I am thrilled with the service provided by Farooq Gujjar and his team. They went above and beyond to make the entire moving process smooth and stress-free. The pricing is reasonable for the outstanding service they offer.From the initial contact to Mo and the completion of the move, the team displayed remarkable professionalism. Farooq and his colleagues were not only efficient in their work but also exhibited a high level of politeness and cooperation. Their friendly demeanor made what could have been a stressful day quite pleasant.We requested dismantling/reassembling, and they handled everything with care, ensuring that all my belongings arrived at the new location in perfect condition.I am thoroughly satisfied with their service and would highly recommend Plaza Removals to anyone in need of a reliable and courteous team for their move.I am more than happy to give 5 stars!

  • Karen Aldridge

    Kingston-Upon-Thames

    10/12/2023

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    Fantastic removal company, I would recommend and use again.They reassured me throughout the day, everything was packed carefully. Nothing was broken.They worked really hard, 4 guys and 2 vans. Farooq and his team were fab.

  • Rita Braziuniene

    Reading

    18/11/2023

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  • Maureen Mcpeake

    Reading

    2/11/2023

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    Amazing, From initial quote by Ari, then 2 trucks 5 guys & 3 hour drive the service was very professional & friendly. Highly recommend Plaza Removals

  • Josh

    Kingston-Upon-Thames

    26/10/2023

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    They were fantastic from start to finish. Nothing broken, everything done quickly and efficiently, and they put everything back together in the new place and got on with it rapidly. You can't really need anything more.

  • Angela Doodnath

    Twickenham

    20/10/2023

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    Having been won over by them to actually need removers, they were fantastic and so pleased I used them. Helpful, fast and took all the stress away. Thank you

  • Santhosh

    Reading

    16/09/2023

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    I am so happy with their service, they were fast and efficient. They took good care of my stuffs and moved it without damage. I am pretty sure that I will use them when I have to move location.

  • Ben Keenan

    Twickenham

    15/09/2023

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    Friendly and thorough. Everything went pretty smoothly.

  • James O'sullivan

    Redhill

    11/09/2023

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    Mo and the team were really excellent. They were courteous, helpful and careful. Nothing was too much trouble and they would not leave until they had reassembled our furniture and we were happy with everything. We moved from the south east of England to the west coast of Scotland and the guys from Plaza made it easy for us. Fantastic service! I would recommend them 100%.

  • Winnie Tang

    Redhill

    10/09/2023

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    Everyone was very friendly and helpful. The final fee is what the quote was. The move went very smooth, the movers were nice, explained the whole run down in details, and very polite too.

  • Stephanie Ekins

    Kingston-Upon-Thames

    8/09/2023

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    I contacted several companies for quotes. Although Plaza Removals was one of the more expensive, I still chose Plaza because it seemed that a high-quality premium service would be provided. However, I was very disappointed by the service I received. 1. I was not informed of what time the removal team would arrive and had to contact the office to ask about this the day before. I received back two emails and a WhatsApp message very late at night, each giving a different arrival time 2. The removals team arrived 1.5 hrs late. They had not phoned/text to say that they were running late, and no apology was given when they arrived 3. The removals team were very impersonal, they didnt even introduce themselves/tell us their names. They seemed very rushed to get started (perhaps because they were late) and didnt really demonstrate any personable customer service 4. Items damaged in transit 5. A box which contained liquids was placed upside down in the van so leaked all over the other items6. The removals team were very argumentative with us at one point and spoke to us with raised voices. I did receive 100 off in compensation for these issues which was appreciated

  • Joseph Kilby

    Reading

    8/09/2023

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    We were aso impressed with the team that came to move us. They went above and beyond to make our day run smoothly. We honestly cannot recommend them enough. Customer service was impeccable and nothing was too much. A very positive experience.

  • Kyla Butterworth

    Kingston-Upon-Thames

    5/09/2023

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    Cant fault them. They were great from start to finish, particularly with the loading and unloading of all our bits.

  • Rosamund

    London West

    4/09/2023

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    Compare the market

  • Sharon Lee

    Guildford

    30/08/2023

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    They took all the stress out of moving. Friendly, thoughtful, professional, efficient... I would 100% use them again - it was a great experience.

  • Jim

    Reading

    21/08/2023

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    The movers were fantastic. The move was efficient and without incident. I highly recommend Plaza Removals for your next move. These guys were respectful, professional and great to work with. It was a 12 hour day so I bought them lunch and beverages. They deserved it!

  • Maggie

    Slough

    18/08/2023

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    Plaza were excellent. Mo was spot on when he estimated how many vans we would need and the whole team were friendly and efficient. We packed up the big van one day & the team made a lot of progress filling boxes, then they drove the 4 vans 250 miles the next day & unpacked them. Amazingly, nothing got broken!Thanks very much to the whole team.

  • Catherine Beddison

    Guildford

    17/08/2023

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    The removal team was efficient, friendly and helpful. They managed our long distance relocation perfectly and were a pleasure to work with. Highly recommended.

  • Olakunle Odebode

    Reading

    19/07/2023

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    One key lesson we learned from reading reviews of removal companies services, prior to engaging Plaza removals, is that there is a correlation between the level of preparation of the customer, and the quality of service one receives. It is so important to pack things up properly, and also give an accurate estimate of all the things that need to be moved, identify what's fragile, etc Etc. Where Plaza removals stood out was they were the only business who sent someone, in person, to inspect the items to be moved. This ensures that the assigned transport is of the right size, and the number of movers assigned is adequate. Without this level of scrutiny, one runs the risk of last minute issues, and a supposedly low quote can end up costing much more in additional charges - to book a bigger truck or hire more people, cos the effort was underestimated. This underestimation risk, did not happen with Plazaremovals - they got it right, provided the right sized truck and number of movers. It's now one month after the move and we have not found any damaged items. Everything arrived and nothing is missing. The move occurred as planned, and the movers arrived 30 minutes ahead of the expected start time. The movers were polite, handled all items with care. What more can one ask for?

  • Helen Ryan

    Harrow

    13/07/2023

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    I liked that Mo came around to see what needed to be moved and gave us a price. 2 days before move date they called to reconfirm the date and time they would start to pack our stuff. They were punctual and friendly. Could not do enough for us, would highly recommend.

  • Angela Mathews

    Reading

    10/07/2023

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    Eccellent

  • Chandra

    Kingston-Upon-Thames

    10/07/2023

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    Well organized bunch of team and very helpful.

  • Sumant Naidu

    Twickenham

    16/06/2023

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    Plaza Removals Were Flexible friendly and efficient. We had to change moving date they were understanding and did everything to ensure it was as stess free as possible. Throughly recommended this company.

  • Ian Mcdonald

    Harrow

    13/06/2023

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    Excellent, especially courteous with my wife, and worked long hours to finish the job.Even took the trouble to collect packing materials away on Sunday to ensure fire hazard was removed after expressions of safety were made by the estate manager.

  • Kate Lewis

    London West

    9/06/2023

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    Plaza were excellent from start to finish: they were the only company who provided and in-person survey which is why the won the bid - it made me feel so confident in them, and indeed they were able to handle all my requirements with ease, and moving day was a success. Highly recommended!

  • Mary Elkininy

    Redhill

    27/05/2023

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    Amazing so efficient and reliable very thorough and polite would highly recommend!

  • Fiona

    Hemel Hempstead

    25/05/2023

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    Very professional and helpful. My move was completed in one day, which given the distance was exceptional service. I would happily recommend Plaza for their excellent service and professional, helpful attention and attitude.

  • Korkor

    Reading

    19/05/2023

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    They provided Excellent customer service.. they were time conscious

  • Amy Boland

    Twickenham

    12/05/2023

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    Very friendly snd helpful. Easy to communicate with.

  • Anthony Alcock

    Reading

    10/05/2023

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    Accommodating and very efficient.

  • Reena Bhatt

    Harrow

    19/04/2023

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    Very good company only complaint was that a couple of items were slightly damaged. Customer service very good only thing I would recommend is that be a bit more vigilant about parking attendants

  • Derek Joys

    Slough

    14/04/2023

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    Good service it was a long day for the crews hampered by wet weatherThe move was supervised by Idris who made sure our belongings were handled correctly

  • Korey

    Kingston-Upon-Thames

    8/04/2023

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    Really friendly and efficient team with lots of care taken with our belongings throughout the whole process..Would highly recommend.

  • Gemma Shore

    Guildford

    1/04/2023

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    I honestly have zero complaints!Mo & his team really looked after us in every aspect, very short notice, great value for money and the team of 3 that Mo sent were truely incredible. I had to MAKE them take breaks, they let us do nothing at all and packed the van so efficiently they fit more than I could have ever imagined into 1 van, unloaded everything into the right rooms and looked after me so well, even topped up the oil and water in my car before the long drive, which was above an beyond their responsibility. Mo said they would be like a second family and they truely were. Couldn't be more grateful absolute hero's from start to finish! Wouldn't recomend anyone else if your looking to move! X

  • Anthony Smith

    Guildford

    12/02/2023

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    Very polite and the lads were great. Nothing too much trouble

  • Toby

    Reading

    9/02/2023

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    Excellent service on the phone, good value for money.On the day, the staff were excellent in terms of customer service and friendliness, but were delayed 3+ hours due to a technical problem with a van, and then due to inefficient order in which they packed the van meant that they were unable to load the last couple of items which meant a second trip - something that could potentially have been avoided.That being said, they got the job done within the day, and offered a great price, so I went away happy.

  • Robert Ford

    Watford

    3/02/2023

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    Excellent service and everything went smoothly. A very happy customer

  • Sidra Hanif

    Slough

    18/01/2023

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    We had an amazing experience with Plaza removals. A big thanks to Mo, Nabeel and their team. The kept working non stop since morning till midnight and not even a single second I found them lazy or tired. I was glad to see Mo himself visiting the house while packing was being done. I highly recommend them if you want to just sit and relax on the sofa while your house getting packed and moved in a perfect way.

  • Simon Nash

    Watford

    11/01/2023

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    Couple of niggles but you will always get that. Plaza sorted them. Highly recommend their professional approach. Would use them again

  • Febin Benjamin

    Guildford

    31/12/2022

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    Great people. I was worried about how to move my stuff from Farnborough to Bournemouth(65 miles). Plaza removals called and they sorted me out. 5 star service. This is not a paid review. Honestly recommended. They offer best in market rates and you don't have to look anywhere else.

  • Anna Mason

    Reading

    20/12/2022

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    Firstly - I wish I could give more than 5 stars!!! Plaza Removals were absolutely brilliant. Professional, friendly, efficient, careful, responsive to all communication Mo was a fantastic, helping us obtain a quote and understanding the size of our flat to determine our specific requirements. We felt we were taken care of as a customer with regular follow ups and check ins!Michelle was so patient and flexible when it came to changing our moving day ( which we did multiple times - buying a house is a challenge!). She was super friendly and kind on the phone, which put me at ease as this was my first time moving house. Our removal men were amazing! On our moving day we had the pleasure of meeting I truly felt our belongings were in safe and careful hands!!I can honestly say that Plaza Removals made what was already going to be a difficult and emotional day easy, and stress free. Please trust the reviews here - the consistent 5 star reviews are so so deserved. Thank you guys, I couldnt be happier with this service

  • Nita Chandrasekhar

    Slough

    16/11/2022

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    First class service from start to finish. I was amazed at the speed and diligence with which everything was done. They were very kind and patient and very considerate. Thank you for a relatively stress free move.

  • Jill Kitching

    Hemel Hempstead

    20/10/2022

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    Really helpful with all loading. 4 staff arrived all willing and experienced. Someone brought , pre move , plenty of boxes and packing materials Nothing was a problem for them , and keen to make sure we were happy with everything,It was a long day for them but nothing was too much trouble. Would recommend them to use.

  • Bob Batchelor

    Reading

    18/10/2022

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    Friendly, efficient, hardworking. Delivered what they promised. Would recommend.My advice is take your time, don't rush. We decided to pay for an extra day, taking three days rather than two. Full pack on day 1, vehicles loaded on day 2 and resisted the urge to go to new home that day. Day 3 up early to get to new home, unloaded and moved furniture in. A potentially stressful experience made easier by taking our time. Plaza were a great team.

  • Mervyn Cotterill

    Reading

    14/10/2022

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    They did brake some bits They were helpful otherwise

  • Yasser Al Kindi

    Twickenham

    10/10/2022

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    These guys had commitment, and a can do attitude. nothing was left to chance, they were prepared, thorough and went extra miles to make our moving day, as least stressful as possible. Highly recommend this company.

  • Susan Wakley

    Twickenham

    6/10/2022

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