Plaza Removals

Plaza Removals

Superb
based on 53 reviews
member since September 2020
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Reviews & Ratings
Customer Reviews
  • Rita Braziuniene

    Reading

    18/11/2023

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  • Maureen Mcpeake

    Reading

    2/11/2023

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    Amazing, From initial quote by Ari, then 2 trucks 5 guys & 3 hour drive the service was very professional & friendly. Highly recommend Plaza Removals

  • Josh

    Kingston-Upon-Thames

    26/10/2023

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    They were fantastic from start to finish. Nothing broken, everything done quickly and efficiently, and they put everything back together in the new place and got on with it rapidly. You can't really need anything more.

  • Angela Doodnath

    Twickenham

    20/10/2023

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    Having been won over by them to actually need removers, they were fantastic and so pleased I used them. Helpful, fast and took all the stress away. Thank you

  • Santhosh

    Reading

    16/09/2023

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    I am so happy with their service, they were fast and efficient. They took good care of my stuffs and moved it without damage. I am pretty sure that I will use them when I have to move location.

  • Ben Keenan

    Twickenham

    15/09/2023

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    Friendly and thorough. Everything went pretty smoothly.

  • James O'sullivan

    Redhill

    11/09/2023

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    Mo and the team were really excellent. They were courteous, helpful and careful. Nothing was too much trouble and they would not leave until they had reassembled our furniture and we were happy with everything. We moved from the south east of England to the west coast of Scotland and the guys from Plaza made it easy for us. Fantastic service! I would recommend them 100%.

  • Winnie Tang

    Redhill

    10/09/2023

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    Everyone was very friendly and helpful. The final fee is what the quote was. The move went very smooth, the movers were nice, explained the whole run down in details, and very polite too.

  • Stephanie Ekins

    Kingston-Upon-Thames

    8/09/2023

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    I contacted several companies for quotes. Although Plaza Removals was one of the more expensive, I still chose Plaza because it seemed that a high-quality premium service would be provided. However, I was very disappointed by the service I received. 1. I was not informed of what time the removal team would arrive and had to contact the office to ask about this the day before. I received back two emails and a WhatsApp message very late at night, each giving a different arrival time 2. The removals team arrived 1.5 hrs late. They had not phoned/text to say that they were running late, and no apology was given when they arrived 3. The removals team were very impersonal, they didnt even introduce themselves/tell us their names. They seemed very rushed to get started (perhaps because they were late) and didnt really demonstrate any personable customer service 4. Items damaged in transit 5. A box which contained liquids was placed upside down in the van so leaked all over the other items6. The removals team were very argumentative with us at one point and spoke to us with raised voices. I did receive 100 off in compensation for these issues which was appreciated

  • Joseph Kilby

    Reading

    8/09/2023

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    We were aso impressed with the team that came to move us. They went above and beyond to make our day run smoothly. We honestly cannot recommend them enough. Customer service was impeccable and nothing was too much. A very positive experience.

  • Kyla Butterworth

    Kingston-Upon-Thames

    5/09/2023

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    Cant fault them. They were great from start to finish, particularly with the loading and unloading of all our bits.

  • Rosamund

    London West

    4/09/2023

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    Compare the market

  • Sharon Lee

    Guildford

    30/08/2023

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    They took all the stress out of moving. Friendly, thoughtful, professional, efficient... I would 100% use them again - it was a great experience.

  • Jim

    Reading

    21/08/2023

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    The movers were fantastic. The move was efficient and without incident. I highly recommend Plaza Removals for your next move. These guys were respectful, professional and great to work with. It was a 12 hour day so I bought them lunch and beverages. They deserved it!

  • Maggie

    Slough

    18/08/2023

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    Plaza were excellent. Mo was spot on when he estimated how many vans we would need and the whole team were friendly and efficient. We packed up the big van one day & the team made a lot of progress filling boxes, then they drove the 4 vans 250 miles the next day & unpacked them. Amazingly, nothing got broken!Thanks very much to the whole team.

  • Catherine Beddison

    Guildford

    17/08/2023

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    The removal team was efficient, friendly and helpful. They managed our long distance relocation perfectly and were a pleasure to work with. Highly recommended.

  • Olakunle Odebode

    Reading

    19/07/2023

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    One key lesson we learned from reading reviews of removal companies services, prior to engaging Plaza removals, is that there is a correlation between the level of preparation of the customer, and the quality of service one receives. It is so important to pack things up properly, and also give an accurate estimate of all the things that need to be moved, identify what's fragile, etc Etc. Where Plaza removals stood out was they were the only business who sent someone, in person, to inspect the items to be moved. This ensures that the assigned transport is of the right size, and the number of movers assigned is adequate. Without this level of scrutiny, one runs the risk of last minute issues, and a supposedly low quote can end up costing much more in additional charges - to book a bigger truck or hire more people, cos the effort was underestimated. This underestimation risk, did not happen with Plazaremovals - they got it right, provided the right sized truck and number of movers. It's now one month after the move and we have not found any damaged items. Everything arrived and nothing is missing. The move occurred as planned, and the movers arrived 30 minutes ahead of the expected start time. The movers were polite, handled all items with care. What more can one ask for?

  • Helen Ryan

    Harrow

    13/07/2023

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    I liked that Mo came around to see what needed to be moved and gave us a price. 2 days before move date they called to reconfirm the date and time they would start to pack our stuff. They were punctual and friendly. Could not do enough for us, would highly recommend.

  • Angela Mathews

    Reading

    10/07/2023

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    Eccellent

  • Chandra

    Kingston-Upon-Thames

    10/07/2023

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    Well organized bunch of team and very helpful.

  • Sumant Naidu

    Twickenham

    16/06/2023

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    Plaza Removals Were Flexible friendly and efficient. We had to change moving date they were understanding and did everything to ensure it was as stess free as possible. Throughly recommended this company.

  • Ian Mcdonald

    Harrow

    13/06/2023

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    Excellent, especially courteous with my wife, and worked long hours to finish the job.Even took the trouble to collect packing materials away on Sunday to ensure fire hazard was removed after expressions of safety were made by the estate manager.

  • Kate Lewis

    London West

    9/06/2023

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    Plaza were excellent from start to finish: they were the only company who provided and in-person survey which is why the won the bid - it made me feel so confident in them, and indeed they were able to handle all my requirements with ease, and moving day was a success. Highly recommended!

  • Mary Elkininy

    Redhill

    27/05/2023

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    Amazing so efficient and reliable very thorough and polite would highly recommend!

  • Fiona

    Hemel Hempstead

    25/05/2023

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    Very professional and helpful. My move was completed in one day, which given the distance was exceptional service. I would happily recommend Plaza for their excellent service and professional, helpful attention and attitude.

  • Korkor

    Reading

    19/05/2023

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    They provided Excellent customer service.. they were time conscious

  • Amy Boland

    Twickenham

    12/05/2023

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    Very friendly snd helpful. Easy to communicate with.

  • Anthony Alcock

    Reading

    10/05/2023

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    Accommodating and very efficient.

  • Reena Bhatt

    Harrow

    19/04/2023

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    Very good company only complaint was that a couple of items were slightly damaged. Customer service very good only thing I would recommend is that be a bit more vigilant about parking attendants

  • Derek Joys

    Slough

    14/04/2023

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    Good service it was a long day for the crews hampered by wet weatherThe move was supervised by Idris who made sure our belongings were handled correctly

  • Korey

    Kingston-Upon-Thames

    8/04/2023

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    Really friendly and efficient team with lots of care taken with our belongings throughout the whole process..Would highly recommend.

  • Gemma Shore

    Guildford

    1/04/2023

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    I honestly have zero complaints!Mo & his team really looked after us in every aspect, very short notice, great value for money and the team of 3 that Mo sent were truely incredible. I had to MAKE them take breaks, they let us do nothing at all and packed the van so efficiently they fit more than I could have ever imagined into 1 van, unloaded everything into the right rooms and looked after me so well, even topped up the oil and water in my car before the long drive, which was above an beyond their responsibility. Mo said they would be like a second family and they truely were. Couldn't be more grateful absolute hero's from start to finish! Wouldn't recomend anyone else if your looking to move! X

  • Anthony Smith

    Guildford

    12/02/2023

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    Very polite and the lads were great. Nothing too much trouble

  • Toby

    Reading

    9/02/2023

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    Excellent service on the phone, good value for money.On the day, the staff were excellent in terms of customer service and friendliness, but were delayed 3+ hours due to a technical problem with a van, and then due to inefficient order in which they packed the van meant that they were unable to load the last couple of items which meant a second trip - something that could potentially have been avoided.That being said, they got the job done within the day, and offered a great price, so I went away happy.

  • Robert Ford

    Watford

    3/02/2023

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    Excellent service and everything went smoothly. A very happy customer

  • Sidra Hanif

    Slough

    18/01/2023

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    We had an amazing experience with Plaza removals. A big thanks to Mo, Nabeel and their team. The kept working non stop since morning till midnight and not even a single second I found them lazy or tired. I was glad to see Mo himself visiting the house while packing was being done. I highly recommend them if you want to just sit and relax on the sofa while your house getting packed and moved in a perfect way.

  • Simon Nash

    Watford

    11/01/2023

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    Couple of niggles but you will always get that. Plaza sorted them. Highly recommend their professional approach. Would use them again

  • Febin Benjamin

    Guildford

    31/12/2022

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    Great people. I was worried about how to move my stuff from Farnborough to Bournemouth(65 miles). Plaza removals called and they sorted me out. 5 star service. This is not a paid review. Honestly recommended. They offer best in market rates and you don't have to look anywhere else.

  • Anna Mason

    Reading

    20/12/2022

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    Firstly - I wish I could give more than 5 stars!!! Plaza Removals were absolutely brilliant. Professional, friendly, efficient, careful, responsive to all communication Mo was a fantastic, helping us obtain a quote and understanding the size of our flat to determine our specific requirements. We felt we were taken care of as a customer with regular follow ups and check ins!Michelle was so patient and flexible when it came to changing our moving day ( which we did multiple times - buying a house is a challenge!). She was super friendly and kind on the phone, which put me at ease as this was my first time moving house. Our removal men were amazing! On our moving day we had the pleasure of meeting I truly felt our belongings were in safe and careful hands!!I can honestly say that Plaza Removals made what was already going to be a difficult and emotional day easy, and stress free. Please trust the reviews here - the consistent 5 star reviews are so so deserved. Thank you guys, I couldnt be happier with this service

  • Nita Chandrasekhar

    Slough

    16/11/2022

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    First class service from start to finish. I was amazed at the speed and diligence with which everything was done. They were very kind and patient and very considerate. Thank you for a relatively stress free move.

  • Jill Kitching

    Hemel Hempstead

    20/10/2022

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    Really helpful with all loading. 4 staff arrived all willing and experienced. Someone brought , pre move , plenty of boxes and packing materials Nothing was a problem for them , and keen to make sure we were happy with everything,It was a long day for them but nothing was too much trouble. Would recommend them to use.

  • Bob Batchelor

    Reading

    18/10/2022

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    Friendly, efficient, hardworking. Delivered what they promised. Would recommend.My advice is take your time, don't rush. We decided to pay for an extra day, taking three days rather than two. Full pack on day 1, vehicles loaded on day 2 and resisted the urge to go to new home that day. Day 3 up early to get to new home, unloaded and moved furniture in. A potentially stressful experience made easier by taking our time. Plaza were a great team.

  • Mervyn Cotterill

    Reading

    14/10/2022

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    They did brake some bits They were helpful otherwise

  • Yasser Al Kindi

    Twickenham

    10/10/2022

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    These guys had commitment, and a can do attitude. nothing was left to chance, they were prepared, thorough and went extra miles to make our moving day, as least stressful as possible. Highly recommend this company.

  • Susan Wakley

    Twickenham

    6/10/2022

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    Very helpful polite and helped the day of the move go smoothly. Removal guys were excellent

  • Gillian Collins

    Reading

    15/09/2022

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    Excellent team, worked tirelessly, and moved us lock stock and barrel into our new home with good cheer and professionalism.

  • Vicky Wheeler

    Guildford

    1/09/2022

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    Friendly and helpful. Unfortunately they underestimated the amount of items to be moved and had to return to clear the garage and shed. As a result it went late into the night but they fulfilled their commitment in good spirits!

  • Michelle Ferreira

    Redhill

    16/08/2022

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    Extremely efficient and friendly!! Wow what a great experience. From Mo coming around to give a quick and good quote to the move day where the team were ontime and very careful with our items. The guys were awesome! Have never had such a positive move experience..can highly recommend!

  • Vipul Parmar

    Guildford

    9/07/2022

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    When you talk to anyone they tell you that getting married and moving house are the most stressful things to doour move involved moving several miles to a totally different region of the UK it required a lot of planning and unfortunately several change of dates. Mo at Plaza removals took the stress out of the move for us accommodating date changes and communicating throughout which made the removals part of the process seamless. On the day his team went above and beyond they were polite, clean and thorough it was almost as if we had asked friends to move us highly recommend their services and value for money.

  • Maria Gonzalez

    Reading

    24/06/2022

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    They were very professional and very helpful. I would hire them again.

  • Beverley Shaw

    Reading

    19/05/2022

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    The team at Plaza were amazing. They were friendly and nothing was too much trouble. They made what could have been a traumatic experience almost seem fun.

  • Gill Harmon

    Watford

    12/05/2022

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    They were excellent - nothing was too much trouble - all of my queries were met with a smile and no negativity regarding taking heavy garden equipment, trees, shrubs, etc. All packed in a professional and competent manner - lovely respectful staff - it was a pleasure doing business with them. They came the day before to pack everything - removal day (which is stressful to say the least) was uneventful because of their cheerful demeanour and speed - CONGRATULATIONS TO EVERYONE AT PLAZA - you made it so easy

  • Will Lindsay

    Kingston-Upon-Thames

    21/03/2022

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    What an amazing company, they delivered (pardon the pun) what they promised.Cant praise this company high enough, use them if you get the chance, I certainly will in the future if needed.All the very best Mo and Aki

    More Information

    Areas Covered

    London East (E), Guildford (GU), Harrow (HA), Hemel Hempstead (HP), Kingston-upon-Thames (KT), London North West (NW), Reading (RG), Redhill (RH), Slough (SL), Sutton (SM), London South West (SW), Twickenham (TW), Southall (UB), London West (W), Watford (WD)

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