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Removals Zone

Company Overview

Established in 2005, we are a London removals company that started off as one van delivering to some locations in London. Now, we have developed into an experienced company with services that go beyond relocations; we remove, clean, clear, and dispose of rubbish for both businesses and homes alike. Our services are at the highest standard and delivered by our reliable and efficient staff.

Areas Covered

Note: Coverage may vary for international and commercial moves
Since June 2016
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Contact Details
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Reviews

  • Despina Karidi-Andrioti on 16/09/2017

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    Very friendly and quick service

    Removals Zone of Removals Zone replied:
    Dear Despina Karidi-Andrioti,Many thanks for taking the time to share your feedback with us.Our main goal is to make our customers happy and we are glad that you had a positive experience with Removals Zone.Should you ever need our services, you are most welcome to contact us.Kind Regards, Removals Zone Team

  • Mercedes Paramour on 16/09/2017

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    They waiting until an hour after the arranged moving time to cancel on us and we ended up having to book something elsewhere last minute resulting in it being twice the price and then when it came to getting out £90 deposit back we were fobbed off for nearly two weeks until we got it back, wouldn't reccommend.

    Removals Zone of Removals Zone replied:
    Dear Mercedes Paramour,Please accept our apologies for any inconvenience caused.At Removals Zone, customer satisfaction is something that we take very seriously and would never compromise under any circumstances. Unfortunately sometimes there are situations that are beyond our control and unavoidable mistakes happen.In our attempt to serve you better and retain you as one of our valuable customers, we have prepared a special offer for you.Please contact our Customer Care team or let us know what would be the most convenient time to contact you.Kind Regards, Removals Zone Team

  • Stephanie Laing on 15/09/2017

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    Their customer service was very good; they replied to any enquiries promptly. The two men who did the removal were very good. I was assured that I had been given a fixed price that would not change, but at the end of the removal day I was suddenly, with no prior warning, charged more for a short period where keys were handed over and a contract signed. They waived the extra charge after I complained about it, but it's worth bearing this in mind and asking them about hidden charges in advance.

    Removals Zone of Removals Zone replied:
    Dear Stephanie Laing,Thank you for taking the time to share your opinion with us.Your honest feedback is very much appreciated, as we are constantly striving to improve ourselves. We are glad you shared your comment with us and will make sure the late key waiver procedure will be explained properly to all our customers in advance.We are glad to hear you are satisfied with the level of the service provided.Please accept our sincere apologies for any inconvenience caused.Kind Regards, Removals Zone Team

  • Colin Brown on 13/09/2017

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    It was booked for 3pm but didn't arrive until 5:40.
    They called at 3:30 to say they would be late and arriving within 60-90 mins but when they didn't show I had to call to ask, 30-40 mins later they arrived.

    The 2 guys that moved our things were okay and did the job quickly.

    Removals Zone of Removals Zone replied:
    Dear Colin Brown,Your honest feedback is very much appreciated, as we are constantly striving to improve ourselves and our main goal is to meet our customers expectations and to make them happy. Unfortunately sometimes the moving process does not go as planned but we are happy when it ends good and our customers are pleased with the the level of the service provided.Apologies for the inconvenience caused due to the moving team being late, as we promise this will not happen again.If you need our help, you are most welcome to contact us anytime you wish. We will be happy to meet you again and we will do our best to be better than the previous time!Kind Regards, Removals Zone Team

  • Alice Dobson on 5/09/2017

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    Absolutely shocking. I am taking the company to court and will be reporting them to Trading Standards. I would advise you not to suggest this company to anyone.

    Removals Zone of Removals Zone replied:
    Dear Alice Dobson,Please accept our apologies for any inconvenience caused.This case is currently under investigation and our Customer Care team is doing its best to resolve the issue for you and will get back to you as soon as possible.You are a valued customer and we would not leave the things like this. Thank you for your patience.We remain at your disposal.Kind Regards, Removals Zone Team

  • Bobby on 17/08/2017

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    Excellent customer service over e-mail with the quotes and advice. The two removers on the day worked very hard and were very polite. The price was very reasonable, I'd definitely use them again.

    Removals Zone Team of Removals Zone replied:
    Dear Bobby,Thank you for kind words and for sharing your opinion. We are delighted that you were pleased with the level of the service provided.Kind Regards, Removals Zone Team

  • Anonymous on 19/07/2017

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    Relatively small company with competitive prices and good customer service.

    Removals Zone Team of Removals Zone replied:
    Thank you for your kind comment. If you need our services, again, you are most welcome to contact us.

  • Anonymous on 9/07/2017

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    Great!

    Ned Nguen of Removals Zone replied:
    Thank you for your wonderful feedback! Your support is greatly appreciated.

  • Anonymous on 1/07/2017

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    Very polite team, everything went smoothly and much quicker than I anticipated. No damage done due course. I would recommend their services.

    Removals Zone Team of Removals Zone replied:
    Thank you so much for taking the time to share your feedback with us. We are so happy that you are satisfied with the services our team provided.

  • Tommy Hicks on 21/06/2017

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    Good value for money, friendly service.

    Removals Zone Team of Removals Zone replied:
    Dear Tommy, Thank you for kind words and for sharing your opinion. It was our pleasure to help you out with the move.

  • Lizzy on 10/06/2017

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    The two gentlemen were kind, polite and very helpful.

    Ned Nguen of Removals Zone replied:
    Dear Lizzy,Thank you for your wonderful feedback. We are glad to have been of service.

  • Valentine Monot on 9/06/2017

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    Very helpful!

    Ned Nguen of Removals Zone replied:
    Dear Valentine,Thank you for your wonderful feedback. It's always great to hear that our customers are satisfied with the services we provide.

    More Information

    Home Removals

    Our removals services are tailored to your individual needs and designed to take the stress out of moving. To do this, we carefully listen and understand our customers' requirements and expectations. Our staff is made up of experienced professionals dedicated to helping you move as quickly and efficiently as possible. Before meeting you to help you move, our team will be informed of all the details of your specific requirements. That way, once they arrive they can get to work without wasting any time.

    Waste Clearance

    You may have just renovated your home, leaving behind a lot of rubbish to be cleared. We deliver rubbish removal services with trained experts who can dispose of your waste in the most efficient way possible. Our staff have been providing waste disposal and rubbish removal services for years and are familiar with all aspects of the job and able to take care of it as quickly as possible. Our services are cheaper than skip hire and easier for you, since all the heavy lifting will be done by our team.

    Clearance

    Understandably, house clearances happen during a hectic time. So Removals Zone's House clearance teams have been professionally trained to provide this service in an efficient and discreet manner. We provide this service with great care, respect, and as little disturbance as possible.

    Cleaning

    Dust, bacteria and germs accumulate in every part of the house, and when you move, you want to leave the property in good condition. Our expert cleaners have been delivering professional cleaning services in London for years now, and we can assure you they will clean every inch of your property until it is spotless. They have delivered numerous home cleaning and office cleaning services, and have never failed to meet our customer's expectations.

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