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Swift Removals & Storage

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Company Overview

Here at Swift Removals, we are a family run removals and storage company. We offer a friendly and professional Gloucester removals service at excellent value for money. Over the years, we have built up extensive knowledge and experience in all aspects of house removals. Our first priority is to provide a first-class service to all of our clients, however big or small the job may be.

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Since October 2014
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Note: Coverage may vary for international and commercial moves

Reviews

  • Marta from Cheltenham on 17/09/2018

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    Great service, very prefissional and the best quote I could find.

  • Kirsten Ivatts from Cheltenham on 31/07/2018

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    Many thanks to everyone at Swift Removals for ensuring a rather difficult move went smoothly! Lots of laughs and jokes along the way, and a great team. And, rather importantly, a fantastic price too!

    D Cox of Swift Removals & Storage replied:
    Thank you Kirsten :-)

  • Lina Friedrich from Cheltenham on 23/03/2018

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    We were very pleased with Swift company. They are definitely swift! Arrived on time, removed all furniture without problems, the whole crew is very polite and professional. Definitely recommend this to anyone.

  • John Shorter from Stroud on 22/08/2018

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    The guys moving us were brilliant. Thanks to Rob and co for a really, really smooth, hassle free load and unload!

  • Mathew from Moreton-In-Marsh on 27/04/2018

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    Very good quality for service would highly recommend

  • Sean Astman from Cinderford on 22/07/2017

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    Very very helpful team, they worked hard and with great care, we highly recommend them.

  • Anonymous from Gloucester on 22/07/2017

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    Some issues on moving day. Broken and missing items. Not as organised as previous move. Unpacking service was shambolic.

    Daniel Cox of Swift Removals & Storage replied:
    Thank you for your feedback. We are sorry to hear you weren't completely satisfied. I have only just seen this review so apologies for delayed response. I will research which crew were present and see where we could improve. Did you ever contact with regards to said damages and missing items as we have no paperwork that corresponds to this . Best Wishes Swift Removals

  • Rebecca Jack from Cheltenham on 28/02/2018

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    The day was saved by additional help being sent in in the form of two fantastic young lads. Our experience was poor sadly in general - hoping we were just unlucky. One poor effort spoiled it for those making huge efforts. Better luck next time perhaps.

    Danny Cox of Swift Removals & Storage replied:
    Hi Rebecca, Thank you for your feedback. We are sorry to hear you weren't completely satisfied. I will research which crew were present and see where we could improve. Perhaps we could discuss this in further detail over the telephone. Best Wishes Swift Removals

  • Domoni from Gloucester on 19/08/2018

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    Damaged furniture on moving day and then tried to argue that it was damaged before they moved it. They took 3 days to respond to the complaint and then just sent clauses from their insurance saying that we would be liable for £100 just for the insurance company to look into the claim. We were also told that they provide special padded covers for TVs which turned out to be a piece of cardboard strapped to the side of the van. We also paid for them to dismantle and reassemble some furniture - they turned up with no tools and then damaged the furniture taking it apart and putting it back together. Our bed wasn’t even held together properly. We paid a bit more for the move as we thought they were a reputable company and we wanted to reduce the stress of moving. Our belongings, including TVs and Sofas were left unattended for long periods of time, which we only realised when we went to take something to our car. Would never recommend them, quite the opposite! What should have been an exciting day was ruined by having to send complaint emails and take pictures of our damaged furniture.

    D Cox of Swift Removals & Storage replied:
    Dear Domoni, Thank you for the feedback. Obviously very disappointing that this has arisen. We responded to your email within 72 hours as per our complaints procedure. We have never had a response to our email other than this. We have investigated this with the crew Dean & Dave, who I have to say always get great feedback on a daily basis. The TV was card and wrapped in the traditional method which provides ample protection hence the tv has no damage. Obviously if you live in a 2nd floor flat it is nearly impossible to leave the vehicle unattended - however we strongly disagree the TV was, as this was the last to be loaded. We are sorry that you feel this way however we carry out on average over 35 house removals per week with 15 vehicles and 25 full time staff. Complaints are very rare and feel this is not overly justified. The damage you refer to of the bed was extremely minor tear to the hessian on the inside of the bed and not visible. Had your car not broken down on the motorway you would have been present at the delivery address as agreed and we may not be having this discussion. Yours Sincerely Danny

    More Information

    Home Removals

    If you’re moving home, we can help relieve the stress and ensure that your house removal runs swiftly. We have a wide range of vehicles to suit every need, with smaller vehicles available for properties with limited access. We are also available to lend you free packing materials at no cost to help with the organising and packing of your belongings.

    Piano Removals

    We have the knowledge and expertise to move pianos of all shapes and sizes. We have over 15 years’ experience in the piano removals industry and can relocate anything from a standard upright piano to a baby grand piano or even a full concert piano. We have the specialist equipment to move your piano in a safe and secure manner.

    Storage

    Whatever your storage needs, we can provide you with a safe and professional storage solution. If you need to store your belongings for a few days, a week or two or indefinitely, you can rely on our storage solutions. 

    Man and Van

    We offer a man and van service that saves you the hassle of hiring a van yourself with no worry of driving or being liable for damage to the van. Whether you’re moving house to and from a smaller property or you need a small number of items moved, our man with van service is for you. Our driver will help with the unloading, loading and stacking of all items, ensuring they are safe for transit.

    Packing

    Packing for your removal is a specialist skill and it can be a very time-consuming chore too. This is why we offer our experienced and professional trained staff to do your packing for you. Our specialist packing team will pack all your possessions for you, ready for a smooth running and stress-free house move.

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