Swift Removals and Storage

Swift Removals & Storage

Hardwicke, Gloucestershire
Superb
based on 29 reviews
member since October 2014
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Reviews & Ratings
Customer Reviews
  • Miss Morris

    Gloucester

    20/09/2019

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    They were extremely helpful with both the move and the temporary storage and response is really quick.
    Thank you.

  • Andrew Williams

    Lydney

    16/08/2019

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    Excellent and professional service, the team made our house move smooth and efficient with no hassle.
    We would certainly recommend this company.

  • James Franks

    Cheltenham

    14/05/2019

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    They were excellent from start to finish

  • Helen James

    Gloucester

    22/04/2019

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    The 2 guys that came were very helpful and arrived earlier than was told which was good for me,

  • Jack Turner

    Gloucester

    22/04/2019

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    Excellent, They live up to their name, Swift and efficient.

  • Caryn Wright

    Cheltenham

    5/04/2019

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    Great experience the guys were friendly and very efficient, they took great care with our valuable items and were a pleasure to have helping us

  • Malcolm Hill

    Gloucester

    27/03/2019

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    Very efficient before during and after the move. The crews who actually moved me were incredible.

  • Mandy Bennett

    Gloucester

    16/03/2019

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    Friendly, approachable and the two guys made the day less stressful.

  • Norman Hall

    Cheltenham

    14/02/2019

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    I have already made a review to Trustpilot.

  • Esther Curtis

    Cheltenham

    1/02/2019

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    The guys at Swift were extremely helpful and friendly. The move went smoothly and I was very happy with their service.

  • Tony Betts

    Stroud

    24/01/2019

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    An excellent service from start to finish, the move went very smoothly even though there was a lot of boxes to carry quite a way to the van

    Response:
    Thank you Tony, Hope you are settling in well :-)
  • Louise Crediton

    Cheltenham

    3/01/2019

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    The company was efficient and professional.
    The men on the day were friendly and hard working. They were always courteous and respectful and did what they could to relieve any natural stress caused by moving house.

    Response:
    Thank you Loiuse, I hope you are settling in well :-)
  • Wendy Rowswell

    Gloucester

    28/12/2018

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    Outstanding service, lovely crew. Highly recommended!!

    Response:
    Thank you Wendy :-)
  • Laura Copestake

    Cheltenham

    20/12/2018

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    Efficient company came out to quote quickly, gave a great price and arrived promptly on moving day as arranged. No problems on the day, the two guys who came to move us were very helpful and did a great job getting everything from A to B safely. I would have no hesitation in using this company again or recommending them to others.

    Response:
    Thank you Laura :-)
  • Dave Barnett

    Coleford

    30/10/2018

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    Craig and Claude were great. Handled our goods with care, were very friendly and worked hard. Great guys.

  • David Ballard

    Gloucester

    24/09/2018

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    Excellent service. Nothing to much trouble. Helpful and friendly staff. Would definitely recommend.

  • Jackie Hawkins

    Gloucester

    21/09/2018

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    Excellent company from beginning to end, moving day went totally smoothly, staff were professional, punctual, fun and had a 'nothing is too much trouble' approach.
    Highly recommended!

  • Marta

    Cheltenham

    17/09/2018

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    Great service, very prefissional and the best quote I could find.

  • Kirsten Ivatts

    Cheltenham

    31/07/2018

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    Many thanks to everyone at Swift Removals for ensuring a rather difficult move went smoothly! Lots of laughs and jokes along the way, and a great team. And, rather importantly, a fantastic price too!

    Response:
    Thank you Kirsten :-)
  • Lina Friedrich

    Cheltenham

    23/03/2018

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    We were very pleased with Swift company. They are definitely swift! Arrived on time, removed all furniture without problems, the whole crew is very polite and professional. Definitely recommend this to anyone.

  • Tim Graham

    Stroud

    26/02/2019

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    Excellent on the day. The guys worked tirelessly

  • Lynda Coles

    Lydney

    14/11/2018

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    Took great care of our furniture and willingly placed in required rooms/position in new property.
    Friendly helpful service.
    Felt the cost was quite high but we were limited in time to get more comparisons.

    Response:
    Thank you Lynda :-)
  • Matthew Dale

    Gloucester

    5/10/2018

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    Removal team were friendly and professional, it made our move day almost stress free and enjoyable

  • John Shorter

    Stroud

    22/08/2018

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    The guys moving us were brilliant. Thanks to Rob and co for a really, really smooth, hassle free load and unload!

  • Mathew

    Moreton-In-Marsh

    27/04/2018

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    Very good quality for service would highly recommend

  • Sean Astman

    Cinderford

    22/07/2017

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    Very very helpful team, they worked hard and with great care, we highly recommend them.

  • Anonymous

    Gloucester

    22/07/2017

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    Some issues on moving day. Broken and missing items. Not as organised as previous move. Unpacking service was shambolic.

    Response:
    Thank you for your feedback. We are sorry to hear you weren't completely satisfied. I have only just seen this review so apologies for delayed response. I will research which crew were present and see where we could improve. Did you ever contact with regards to said damages and missing items as we have no paperwork that corresponds to this . Best Wishes Swift Removals
  • Rebecca Jack

    Cheltenham

    28/02/2018

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    The day was saved by additional help being sent in in the form of two fantastic young lads. Our experience was poor sadly in general - hoping we were just unlucky. One poor effort spoiled it for those making huge efforts. Better luck next time perhaps.

    Response:
    Hi Rebecca, Thank you for your feedback. We are sorry to hear you weren't completely satisfied. I will research which crew were present and see where we could improve. Perhaps we could discuss this in further detail over the telephone. Best Wishes Swift Removals
  • Domoni

    Gloucester

    19/08/2018

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    Damaged furniture on moving day and then tried to argue that it was damaged before they moved it. They took 3 days to respond to the complaint and then just sent clauses from their insurance saying that we would be liable for £100 just for the insurance company to look into the claim. We were also told that they provide special padded covers for TVs which turned out to be a piece of cardboard strapped to the side of the van. We also paid for them to dismantle and reassemble some furniture - they turned up with no tools and then damaged the furniture taking it apart and putting it back together. Our bed wasn’t even held together properly. We paid a bit more for the move as we thought they were a reputable company and we wanted to reduce the stress of moving. Our belongings, including TVs and Sofas were left unattended for long periods of time, which we only realised when we went to take something to our car. Would never recommend them, quite the opposite! What should have been an exciting day was ruined by having to send complaint emails and take pictures of our damaged furniture.

    Response:
    Dear Domoni, Thank you for the feedback. Obviously very disappointing that this has arisen. We responded to your email within 72 hours as per our complaints procedure. We have never had a response to our email other than this. We have investigated this with the crew Dean & Dave, who I have to say always get great feedback on a daily basis. The TV was card and wrapped in the traditional method which provides ample protection hence the tv has no damage. Obviously if you live in a 2nd floor flat it is nearly impossible to leave the vehicle unattended - however we strongly disagree the TV was, as this was the last to be loaded. We are sorry that you feel this way however we carry out on average over 35 house removals per week with 15 vehicles and 25 full time staff. Complaints are very rare and feel this is not overly justified. The damage you refer to of the bed was extremely minor tear to the hessian on the inside of the bed and not visible. Had your car not broken down on the motorway you would have been present at the delivery address as agreed and we may not be having this discussion. Yours Sincerely Danny
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