VP Smart Removals

VP Smart Removals

Isleworth, Middlesex
Superb
based on 33 reviews
member since February 2018
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Reviews & Ratings
Customer Reviews
  • Geoffrey King

    Wallington

    12/02/2021

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    Just a fantastic company to deal with. The person I spoke to in the office (Daisy) was excellent. The 2 removal men I had were brilliant turned up on time and were both polite but also very friendly. They were so good I asked for them again on a subsequent move and have also recommended them to my friend who will also be using them. Their quote was far cheaper than the other 4 companies and yet they still did a fantastic job. Not sure why you’d choose any other company if I’m honest and I will certainly be recommending them to all my friends and family etc. I don’t usually bother with reviews but felt I had to. Excellent company with excellent customer service. A big thank you to VP Smart.

    Response:
    Wow , thank you very much for your nice words and time to review our services really appreciate. Our pleasure to work with customers like you!
  • Elio Galea

    East Molesey

    4/02/2021

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    Absolutely Brilliant from them. Turned up early, and worked later than expected. I would recommend them to everyone!

    Response:
    Thank you for your nice words and time to review our services. Really appreciate.
  • Sarah Hardy

    Worcester Park

    14/01/2021

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    Lovely team highly recommended

    Response:
    Thanks
  • Richard Wilkinson

    London

    13/01/2021

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    I was a little worried going for a company which was one of the cheaper (Are they professional? Will they break anything? Will any furniture they take apart be put back together properly?) but VP were really good.
    We had to change the moving date several due to issues along the chain and the office staff were understanding.
    Day before the move, 3 guys came to pack up as much as they could. All 3 very nice. On the moving day they arrived on time and got straight to it. Just managed to get everything into the vans with no fuss. Didn't mind we had to be in the house, due to COVID.
    At the new place, they put all the furniture back together, without a scratch, put boxes where they needed to be and had me double check the vans to ensure I was happy they were empty.
    Overall respectiful of us and all our posessions. I'd certainly recommend using them.

    Response:
    Thank you for your nice words and time to review our services we are appreciate!
  • Jessie

    London

    8/09/2020

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    The movers were punctual and nice. They treated things carefully and they were working all the time. It took eight hours for them to finish the while moving, longer than I was thinking. But as they moved things piece by piece down and then up, the things are better protected and there’s no damage. They asked me where to put all the things. It’s a stress free moving and their quote is better than others. A satisfied customer here.

    Response:
    Thanks for your nice words and time to review us
  • Ryan Du Plessis

    Isleworth

    21/08/2020

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    Professional, efficient, polite and very careful. Couldnt ask for a better team.

    Response:
    Thanks for your nice words
  • Caroline Tacke

    Cobham

    22/05/2020

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    Professional and courteous crew. Ensured all was packed and moved timely with furniture re-assembled in our new house. Very happy

    Response:
    Thanks
  • Victoria Walden

    Walton-On-Thames

    3/04/2020

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    Absolutely brilliant, super quick move. Great customer service and fantastic removal team, all for an unbeatable price.

    Response:
    Thanks for your nice words!
  • Ana Alencae

    Kingston Upon Thames

    9/03/2020

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    Very friend staff extremely professional and the price was fair for the job, I recommend

    Response:
    Thanks really appreciate your nice words and time to review us!
  • Sofia

    London

    13/11/2019

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    Very efficient, polite men that packed everything quickly and were careful with the transport. Would recommend for sure.

    Response:
    Thanks
  • Viktoria

    London

    26/10/2019

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    There was some delay on the day, but they kept me updated on the arrival time, and in the end sent two of their guys who were on their days off to complete the job on time.

    Response:
    Thanks
  • Laura N

    London

    22/10/2019

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    Good experience all around. Competitive prices and professional service.

    Response:
    Thanks a lot
  • Nicole Novakova

    Kingston Upon Thames

    12/10/2019

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    Excellent service, thank you!
    Two super-friendly gentlemen from VP Smart Removals arrived at the agreed time and completed the removal swiftly.

    Response:
    Thanks a lot, appreciate it.
  • Andy Nash

    Isleworth

    28/09/2019

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    Absolutely fantastic service! Will use again.
    And we would recommend them too.

    Response:
    Thanks
  • Phil Neale

    Surbiton

    17/09/2019

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    VP Smart Removals were excellent from start to finish. The guys did a fantastic job on the day and the service was incredible value. Would certainly use again if we needed a removal service.

    Response:
    Thanks
  • Gareth Smith

    London

    5/07/2019

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    The driver was very careful with my delivery of goods and was very efficient with getting stuff to my new property.

    Response:
    Thanks
  • Michael Pomfret

    Bromley

    15/05/2019

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    Brilliant service, couldn't have asked for more. They went above and beyond and by far beat our expectations of what a removal service should be.

    Response:
    Thanks ,really appreciate your time to review us!
  • Madeleine Wass

    London

    29/03/2019

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    Friendly, efficient and hardworking. Would recommend

    Response:
    Thanks
  • Kaye

    London

    12/03/2019

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    Great Sevice. Team arrived on time. Nothing was too much trouble. Very professional, efficient and friendly service.
    I will recommend them and use them again

    Response:
    Thank you
  • Iwona

    Walton-On-Thames

    2/03/2019

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    Excellent, fast, reliable, polite

    Response:
    Thank you
  • Tom Bevan

    Teddington

    30/10/2018

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    Very friendly, helpful and efficient!

    Response:
    Thank you very much for that review Tom!
  • Paul Rushworth

    London

    29/10/2018

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    Easy to book, arrived on time, did a great job both packing and unpacking and for a fair price. I would certainly use them again.

    Response:
    Thank you very much for your time to review us!
  • Pinar Oruc

    London

    14/10/2018

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    I was very pleased with the service, would use this company again.

    Response:
    Thank you very much for your time to review us
  • Anisah

    London

    20/09/2018

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    Really recommend this removal company.

    Response:
    Thank you very much
  • Gavin Thomson

    Epsom

    8/08/2018

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    Quick friendly service.

    Response:
    Thank you
  • Mohamed Nour

    Richmond

    14/01/2021

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    Good company & good service. On time & did what promsied to do. Well done.

    Response:
    Thanks for your nice words and time to review our services
  • Roger

    Richmond

    27/06/2020

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    •VP customer focussed
    •Dealt with the unforeseens in a professional
    •Great service
    •One point to consider is that that their “coronavirus” awareness could be more apparent.

    Response:
    Thanks
  • Stephanie Kuehn

    London

    20/08/2019

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    Very friendly and professional ! Just make sure you keep track of the boxes they will provide as not cheap

    Response:
    Thanks
  • Amanda Bostrom

    London

    21/06/2019

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    The guys took great care of our belongings. Customer service leading up the move was excellent and everything arrived on time! Highly recommended!!

    Response:
    Thanks Amanda
  • Sarah Megarity

    London

    18/12/2020

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    Fab company, but due to arrive at 1pm, arrived after 6pm

    Response:
    Thanks for your nice words and time to review us was pleasure working with customers like you!
  • Josephine Leal

    London

    30/04/2019

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    The men were fine but a little slow.
    The van then needed jump starting as their battery went flat, luckily one of our family members had leads to jump start them and didn’t delay the move too much.

    Response:
    Thank you for your time to review us!
  • Kim

    London

    5/08/2018

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    Staff were courteous. Easy to arrange. Everything went smoothly.

    Response:
    Thank you
  • Jill Bier

    London

    12/08/2019

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    Damaged property and refused to compensate, citing a £40 limit despite advising of a £50,000 limit.
    Movers spoke little English, did not properly wrap furniture and took no action when property was damaged. Worth spending more for a professional outfit; this was amateur hour.

    Response:
    : )

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