Exceptional service... very very customer centric, which is very rear nowadays. Dan was a real gem , the servey ( I hasten to add very comprehensive) was carried out within days of payment, I am really impressed and will be keeping the companies details for future reference. WELL DONE .
Highly recommended: Professional, efficient, value for money and friendly service
I got quotes from five surveyors and Ark were comparable price-wise with the other four but were able to undertake an inspection the following week (all other firms were giving me dates in late May or June)! Dan was also the quickest to get back to me.
The survey was really easy to arrange, Dan called me on the day to give an overview of what he had found which was really helpful.
The report was very thorough but turned around really quickly. I would definitely recommend Ark and would have no hesitation using them again.
Dan was brilliant - super flexible, through and quick. Would highly recommend.
Great,fast and friendly. Dan was very informative and made the process very easy for us.
Great job done very friendly Surveyors well done Daniel thank you so much.
I recommend to anyone who wants a thorough survey
He knows his job. Would definitely use him again.
Dan was very good, very helpful
Quotes arrived almost instantaneously! I also received a call from surveyor Daniel Jombla within minutes and was able to book an appointment for a survey within 2 days.
I was delighted with the detail and quality of the report! Prompt, efficient with excellent contact from start to finish. Couldn’t fault Dan. Top man, top job and so competitively priced. Highly recommended to anyone needing a building survey. I will definitely use the service again if I purchase another property.
Dan Jombla provided us with a fast valuation within a week and kept us informed throughout the process.
We highly recommend his services and the company.
Friendly, professional with a quick turnaround on the detailed report.
Excellent prompt service, communication and thorough report. Highly recommended.
We were encouraged to use Ark Surveyors by reading excellent reviews and were certainly not disappointed! Dan initially sent a detailed email about what the homebuyers report could cover, and called in case we had further questions. We booked an appointment very quickly (within a couple of days of the initial enquiry) and within 3 days of the visit we received our full report! We also received a call on the day of the visit to cover initial findings and give an idea of the condition of the property we are looking to buy. We were very impressed with the detailed and incredibly thorough report that was competed so swiftly. I cannot recommend Dan and Ark surveyors enough!
I would like to commend Dan Jombla of Ark Surveyors Limited. He is a very good and detailed Surveyor. His feedback were very informative and useful. He knows how to handle sellers that are intimidating and uncooperative. He stood his ground to provide a thorough check of the property. I've read some in the internet that Surveyors are a waste of time and money because they provide obvious or cookie cut feedback but Dan's professionalism is above and beyond. We are thankful for Dan who is detailed, fair and honest when asked for his services.
Dan provided an excellent and speedy service! Good value too. He called me straight after the survey to provide a high level overview. Many thanks!
We cannot recommend Ark Surveyors enough. Everyone we dealt with within the company, from the employees in the office to Dan the surveyor, each and every one of them were professional, and efficient.
The survey itself was thorough and the report that swiftly followed enabled us to feel informed and confident in the purchase of the property. They will be the first company we call if needed in the future and we would highly recommend.
Great service, would definitely recommend.
Dan from Ark Surveyors Ltd was extremely helpful in all aspects of our survey. We contacted Ark Surveyors for a home buyers report which we required urgently and they were able to accommodate us that day. Fantastic service and customer service. Highly recommend
I am very happy with our surveying experience. Dan quickly responded to our request and delivered a comprehensive and clear report ahead of schedule. He also took the time to answer our questions over the phone and explain his recommendations for the property. I highly recommend!
Dan was very responsive to my request for an urgent survey completing it on a Saturday, for which I am very grateful. He responded to all my questions very quickly and had the comprehensive survey report back to me in less than the 5 days agreed.
Great work - thanks
Dan was excellent - very communicative and straight with us throughout the process from start to finish, and produced a prompt, concise and very helpful HomeBuyers report.
Thanks Dan, you were great. He called me under 2 hours from my initial enquiry and within a week he had completed the homebuyers report and sent a very comprehensive report. Followed up with a phone call to ensure I understood everything. Would highly recommend
Dan was brilliant, he made the process so quick and easy. I’m grateful for all his help!
My surveyor, Dan, was extremely efficient and prompt with responding to all correspondence and queries. He answered all of my questions and his answers were always informative, providing me with the clarity to make an informed decision about my purchase. I was very pleased with the service I received.
Fantastic price and very friendly professional comms. Am very happy with the report they produced too, gave me exactly what I needed. Would strongly recommend!
Excellent service, quick turnaround, detailed homebuyer report that help me identify areas that needed addressing and should have been taken care of by the seller. Strongly recommend
Dan was very helpful and generous with his time, calling with updates and provided further explanation following the survey
Professional service, good comms. They were able to get survey done with very quick turnaround.
Thanks to Dan and Ark. A very prompt and professional service. The report was clear and easy to understand and our questions were answered promptly and thoroughly.
I was contacted by Ark Surveyors with a questionnaire requesting additional property details. I sent this information and asked for confirmation of costs. Several days later Ark Surveyors sent me an email claiming they had carried out the survey, without me having instructed them to do so, and demanding immediate payment.
A reputable surveyor would not carry out a survey without being instructed to do so and usual practice is to issue T&C's with a contract and invoice for payment beforehand. I refused to pay and then received a follow up emailing from Ark once again demanding payment together with the ridiculous claim that filling in their questionnaire was an instruction to proceed with the survey. This was a clear attempt to intimidate me and I found the whole episode shocking.