C&C Surveying

C&C Surveying

London
Superb
based on 32 reviews
member since August 2019
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Reviews & Ratings
Customer Reviews
  • Harry Fung

    London

    21/07/2021

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    I would say the customer service is very responsive and all the instructions and reports are clear, the whole process is smooth and done within a reasonable time. The service price is competitive when compared with others.

  • Jon Wood

    London

    25/06/2021

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    Easy, professional and good value.

  • Matthew Pawson

    London

    7/06/2021

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    Excellent quality from customer service right through to the report itself. Also had best availability in a very busy market.

  • Noelia Lpez

    London

    7/05/2021

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    Quick and efficient. Excellent quality costumer service and surveyor. Would recommend

  • Nishant Attwall

    London

    5/05/2021

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    Quick turnaround for a detailed report which gave a lot of insight into what areas should be focused on and why they should be addressed.

  • Patrick Eccles-Williams

    London

    12/04/2021

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    Fantastic service! Very thorough report and really helpful in answering follow up questions. I would highly recommend!

  • Jessica Wong

    London

    25/03/2021

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    Excellent and efficient service.

  • Maria Suzette Tenefrancia

    London

    12/03/2021

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    Process was quite straightforward and they were competitively priced. They were very responsive on email and and provided detailed information and instructions. Once booked and paid, there was nothing else I needed to do. I also received the report within 3 days of the survey, which was earlier than their SLA of 5 working days.

  • Sabina Sovane

    London

    4/03/2021

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    Very fast service, the report was completed in 2 working days.
    Very thorough report, even my solicitor think to use this company for his clients.
    Reasonable prices for work.
    I can recommend this company to my friends.

  • Vishal Manek

    Harrow

    7/02/2021

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    Absolutely fantastic!
    Great customer service, very thorough report and came back much earlier than anticipated in 2 business days.
    Will recommend to everyone i know.
    Thank you!

  • Joanna Loizidou

    London

    2/02/2021

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    Report very helpful and clear to understand. Timely completed which has helped speed up the buying process and excellent value for money.

  • Kate Macdonald

    London

    19/01/2021

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    Super straightforward and friendly team, I got my survey back within less than 24hrs of their visit. I had some questions and Lewis Boakes, my surveyor came back immediately and called me to discuss my concerns. Would happily recommend!

  • Marieanne Nazar

    London

    30/12/2020

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    Very thorough report and helpful surveyor who called us after visiting the property prior to report completion. Communication was great would not hesitate to use again and recommend to friends and family.

  • Robbie Cornell

    London

    22/12/2020

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    Really reliable, we received the survey report earlier than expected and when we asked for clarification we were able to talk to the surveyor and receive an updated report. Highly recommended

  • Aimi Fail

    Borehamwood

    3/12/2020

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    Very happy, detailed report delivered quickly. Very thorough. Helpful staff. Would use again.

  • Esha Nath

    London

    4/11/2020

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    Seamless and great customer service

  • Christian Heard

    London

    16/09/2020

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    Very intensive. The survey was incredibly useful and my interactions with staff were all positive.

  • Christian Downton

    London

    12/08/2020

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    Responsive, quick to schedule and timely with the report

  • Frances Maynard

    London

    30/03/2020

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    It was the lovely lady Lyndis Leafe who was SO helpful getting my survey booked, as the seller’s Estate Agent were very slow.

  • Oscat Saz Torralba

    London

    30/03/2020

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    Fast and efficient for good value. I instructed a homebuyers report and this was done the next day, the report was completed 5 days later. Very helpful service.

  • Mariana Santos

    London

    10/10/2019

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    Quick, very reliable and easy to get in contact with the surveyor. Survey was also very informative.

  • Sadia Islam

    Barking

    25/09/2019

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    Highly recommended. Professional and friendly service.

  • Charlotte Sellen

    Waltham Cross

    7/05/2021

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    Homebuyer survey was arranged very quickly and the report was very informative.

  • Emma Devlin

    London

    4/05/2021

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    Straightforward interaction and good customer service, detailed report but clear & useful outcomes.

  • Gary Glasgow

    Woodford Green

    21/04/2021

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    Arranged survey quickly and report was received 3 days afterwards

  • Carlos Climent

    London

    18/06/2020

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    Very good customer support, fast to respond to al the enquiries

  • Alex Tiley

    London

    29/03/2021

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    The company responded quickly to me and was able to book the survey promptly and provide the survey to me in a good time frame. The survey was easy to understand, but for the roof, it said that they had not been able to access it and that I should consult a roofer. I felt that, as I had initially said that the loft space and roof were both areas of particular concern to me if the surveyor was not able to examine it, they should have been upfront about this rather than afterward. The reason given for this was that they weren't able to access the back garden, but this was not the case as the downstairs neighbours were in and even spoke to the surveyor and would have granted access. Overall I am pleased with the survey, but disappointed that they could not cover the area that I highlighted as the main area I wanted them to consider

  • Stephanie Giles

    London

    2/03/2021

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    Quick turnaround and good price

  • Bev Donaldson

    Bromley

    4/09/2020

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    Would of preferred hard copy of survey otherwise everything was good

  • Angie Zaikovska

    London

    3/11/2020

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    Went for the building survey report but it was not as detailed as I thought it would be and surveyor could have taken more photos. Pretty generic report that sounds copy and paste, not very bespoke at all. Disappointed.

    Response:
    Hi Angie,Thank you for your feedback, it is appreciated and assists us to improve our services.I do apologise that you feel disappointed with your survey, however, you have not brought this to our attention or given us opportunity to rectify or expand on any details you wished to have clarified.For example, many photographs were taken at the property but we can only upload photographs relevant to any defects found due to the size limitations of emailing. If there was further information you required based on your report, you could have requested this.If you would like to get in touch, we will be happy to assist you further. Kind Regards Lyndis Leafe Sales and Administration Manager
  • Sophia Taut

    London

    30/10/2020

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    They were really friendly and picked up the phone whenever I called. But the survey and the valuation was pretty bad, in that they gave us a really low valuation which did not match the lenders at all. I was pretty disappointed with the level of detail to elaborate how they came to that conclusion. So we had really important information but didn’t understand what it was based on. The valuation also didn’t match other data we had so it left us confused.

    Response:
    Hi Sophia,Thank you for your feedback, we appreciate it and it helps us to improve our services to our clients. We do apologise that you feel disappointed with the information you have received, however the survey you chose does not include the extra information you have mentioned here, as standard.Had you raised these queries with us, we would have given you as much assistance as possible, as discussed on the telephone with you prior to issuing your report.We welcome all clients to come back to us with any questions via email containing your report, which unfortunately you have not chosen to do so or given us the opportunity to help you further.Please do feel free to get in touch, with any queries and we will assist you as best we can.We wish you all the best with your prospective purchase.
  • Hannah Simpson

    London

    28/01/2021

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    I could have written the report myself and I only visited the property for 20 mins. I was told I couldn't accompany the Surveyor as it would be "a conflict of interest" even though I was the client requesting the survey and the report was full of disclaimers and light on detail. I asked the Surveyor to look into certain details which he ignored and didn't even pick up that the under floor heating was electric and not warm water / gas manifold.
    What a total waste of money!

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