Finance Planning Surveying Services Ltd

FP Surveying

Great
based on 7 reviews
member since October 2018
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Reviews & Ratings
Customer Reviews
  • Barbara Tite

    Milton Keynes

    14/03/2022

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    I cant praise our surveyor, Ricardo, highly enough. He was extremely thorough, knowledgeable and professional. He has saved us from buying a house which would have literally cost us thousands to repair . We cant recommend this company highly enough and would definitely use them again. It was the best quote we had too. Great customer service as well . The entire company cant be faulted. Thank you , thank you, thank you . Always get a survey done! It was a worth every penny and more .

  • Jeyanthi Tamber

    Rochester

    28/10/2021

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    Fp Surveying was very professional and it was very quick and easy to book their service. They also called up the day before and asked if there are any specifics we'd like them to look at, so that really gave us a good experience about this.

  • Wendy De Ridder

    Brighton

    30/04/2021

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    his report was very informative and easy to understand.

  • Vivian Leung

    Cambridge

    10/08/2020

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    Very quick responses and organisation of the homebuyers report. 14 days from paying for the homebuyers report to survey taking place and then 5 days from survey to report being received by email. I was a little concerned that Covid may delay this a little bit but doesna??t seem to have which was great. Legal and General provided survey on behalf of FP Surveying Services. Surveyor phoned the day before viewing to discuss any issues we wanted them to focus on particularly.

    Response:
    Thank you for your review we are pleased that our new in house Customer Service Team were able to assist you and provide an excellent level of customer service in what is a very busy and challenging environment we are working in
  • Cheane Bolton

    Tonbridge

    19/08/2019

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    FP Surveying were very helpful from the word go. They were knowledgeable and friendly, as well as giving all information I needed and, being a first time buyer, I felt well looked after throughout with any questions I had.

    Response:
    What a lovely review Cheane and that's the level service we aim to offer to all of our customers :)
  • Luke Trussler

    Brighton

    20/03/2020

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    Very poor contact. Almost no communication at all. You have to really chase them and I think they know this because you cant find a contact number on their website anywhere they only want you to send them a message.

    Response:
    Hi Luke, sorry you were unable to find a number, we have since made it more prominent throughout the site. Thank you for the 4 stars for value for money!
  • Richard Mayhew

    Redhill

    22/07/2020

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    poor communication, left voicemail never returned calls, ask to be able to speak to surveyor prior and it never happened, told is was happening one day didn't happen until over a week later.

    Response:
    I am so sorry about your experience. I understand that the Surveyor did try to call you but no one was available. Since August we have brought our Customer Service Team in house and the feedback about our new team has been amazing. We would love for you to try our service again
    More Information

    Areas Covered

    Birmingham (B), Dudley (DY), Walsall (WS), Wolverhampton (WV)

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