Finance Planning Surveying Services Ltd

FP Surveying

Superb
based on 31 reviews
member since October 2018
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Reviews & Ratings
Customer Reviews
  • Davina Allen

    Harrow

    17/09/2023

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    Great! They booked a valuation in for my flat for the following week. Everyone was very polite and professional, the valuation was accurate and it came back within 24 hours! Highly recommend

  • R Alphonse

    Twickenham

    14/09/2023

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    Excellent! All my queries were answered swiftly and professionally. I highly recommend this company. The surveyor was knowledgeable, friendly and professional.

  • David Moore

    Portsmouth

    12/09/2023

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    Excellent company. Great customer service and very professional

  • Andrey Kartashov

    London North

    21/08/2023

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    Greta company! Extensive survey, no questions was asked. They just did it and provided the cheapest quote!

  • Jane Neale

    Walsall

    21/08/2023

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    Very good, surveyor got in touch both before and after survey. Had report day after very impressive

  • Billy Fong

    Warrington

    31/07/2023

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    Very good customer service, survey booked in a week and everything go on schedule. The surveyor reported in a very professional manner.

  • Irene Busow

    Warrington

    21/07/2023

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    on the internet

  • Laurence Britton

    Walsall

    19/07/2023

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    Brilliant, professional and friendly service!- Initial contact and quoting was clear, the website was easy to use and the price was the best too! Booking was simple and there was availability for the survey the next day. In addition to the top reviews we read online, it was a no brainer.- We received a phone call on the day and were told that if anything serious came up we would be contacted straight away.- The report we received was clear and thorough and we were encouraged to get in touch with any questions we had following the work. Even after a phone call to explain the results, we were told not to hesitate to call or email again if we needed to.That's what we call top class service! Highly recommended!

  • Hardeep Dhesi

    Leicester

    4/07/2023

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    Amazing professional service, always on time, used 2nd time, always emails report on time and always available for any questions.

  • Carl Goddard

    Brighton

    24/06/2023

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    Really easy to arrange and the surveyor was really quick and polite.

  • Megan Hickman

    Dudley

    20/06/2023

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    Excellent. Very efficient and smooth process my surveyor Stuart made himself available for further questions and to call if I needed too.

  • Sam Sondhi

    Northampton

    19/06/2023

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    Very good knowledge done a great job on the day. The only down side was they took 3 weeks to book appointment. Overall good

  • Avishek Banerjee

    Harrow

    29/05/2023

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    Quick response, detailed explanation and great communication

  • Jo Woods

    Warrington

    20/04/2023

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    Survey went well , but surveyer could not get the drainage grids off and did not have the right tools to lift it, crowbar was needed.Had to pay another company 140.00 to complete this task and having to wait another week for the appointment.Surveyer was pleasant and helpful .Would recommend but please make sure the surveyer has a crowbar with him.

  • Adela Richardson

    Brighton

    30/03/2023

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    absolutely amazing service. really pleased with this company. survey easy to understand. very professional. Thank you.

  • Karen Reed

    Portsmouth

    28/03/2023

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    Highly recommended. The very detailed report revealed endless issues with the property resulting in us withdrawing our offer They saved us thousands in unexpected repairs!

  • Paul Day

    Southampton

    23/03/2023

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    We were very pleased with the survey report we received from Nigel Sloper. Not so pleased that after receiving an initial email from them giving a quick date for the survey to be done, we paid and then found the date would be a fortnight later. We would have liked to ring them to discuss dates before we handed over our money

  • Veronica Fiore

    Twickenham

    1/03/2023

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    Proactive and professional service, strongly recommended it. I was able to arrange the survey and receive the survey report in 2 days from my first contact.

  • Serena Willingham

    Brighton

    5/02/2023

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    Very helpful when I made contact and were quick to reply to queries but I still dont have the report 11 days after the survey was done.

  • Susan Smith

    Leicester

    4/02/2023

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    FP said that the survey fee included house valuation as January offer but the survey didn't report for house valuation. So, I am not satisfied with their service.

  • Alexandra Blowers

    London South East

    20/01/2023

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    Really quick turn around, reasonably priced, very thorough report. No communication beforehand as this was all handled through the estate agent. Overall, really happy with the service.

  • Alison Baker

    Manchester

    9/01/2023

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    Great surveyor was available for a call after and was super helpful.

  • Pauline Scott

    Manchester

    13/12/2022

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    service wasn't what I expected

  • Colin Carrington

    Birmingham

    22/09/2022

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    Professional, competitive, efficient, friendly, concise and clear

  • Barbara Tite

    Milton Keynes

    14/03/2022

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    I cant praise our surveyor, Ricardo, highly enough. He was extremely thorough, knowledgeable and professional. He has saved us from buying a house which would have literally cost us thousands to repair . We cant recommend this company highly enough and would definitely use them again. It was the best quote we had too. Great customer service as well . The entire company cant be faulted. Thank you , thank you, thank you . Always get a survey done! It was a worth every penny and more .

  • Jeyanthi Tamber

    Rochester

    28/10/2021

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    Fp Surveying was very professional and it was very quick and easy to book their service. They also called up the day before and asked if there are any specifics we'd like them to look at, so that really gave us a good experience about this.

  • Wendy De Ridder

    Brighton

    30/04/2021

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    his report was very informative and easy to understand.

  • Vivian Leung

    Cambridge

    10/08/2020

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    Very quick responses and organisation of the homebuyers report. 14 days from paying for the homebuyers report to survey taking place and then 5 days from survey to report being received by email. I was a little concerned that Covid may delay this a little bit but doesna??t seem to have which was great. Legal and General provided survey on behalf of FP Surveying Services. Surveyor phoned the day before viewing to discuss any issues we wanted them to focus on particularly.

    Response:
    Thank you for your review we are pleased that our new in house Customer Service Team were able to assist you and provide an excellent level of customer service in what is a very busy and challenging environment we are working in
  • Richard Mayhew

    Redhill

    22/07/2020

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    poor communication, left voicemail never returned calls, ask to be able to speak to surveyor prior and it never happened, told is was happening one day didn't happen until over a week later.

    Response:
    I am so sorry about your experience. I understand that the Surveyor did try to call you but no one was available. Since August we have brought our Customer Service Team in house and the feedback about our new team has been amazing. We would love for you to try our service again
  • Luke Trussler

    Brighton

    20/03/2020

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    Very poor contact. Almost no communication at all. You have to really chase them and I think they know this because you cant find a contact number on their website anywhere they only want you to send them a message.

    Response:
    Hi Luke, sorry you were unable to find a number, we have since made it more prominent throughout the site. Thank you for the 4 stars for value for money!
  • Cheane Bolton

    Tonbridge

    19/08/2019

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    FP Surveying were very helpful from the word go. They were knowledgeable and friendly, as well as giving all information I needed and, being a first time buyer, I felt well looked after throughout with any questions I had.

    Response:
    What a lovely review Cheane and that's the level service we aim to offer to all of our customers :)
    More Information

    Areas Covered

    St-Albans (AL), Bath (BA), Bournemouth (BH), Brighton (BN), Bromley (BR), Bristol (BS), Cambridge (CB), Croydon (CR), Dartford (DA), Dorchester (DT), Dudley (DY), Enfield (EN), Harrow (HA), Ilford (IG), Leicester (LE), Manchester (M), London North (N), Northampton (NN), London North West (NW), Portsmouth (PO), Redhill (RH), Romford (RM), London South East (SE), Slough (SL), Southampton (SO), Southend-on-Sea (SS), London South West (SW), Tonbridge (TN), Twickenham (TW), Southall (UB), London West (W), Warrington (WA), Watford (WD), Walsall (WS), Wolverhampton (WV)

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