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Professional, competitive, efficient, friendly, concise and clear
I cant praise our surveyor, Ricardo, highly enough. He was extremely thorough, knowledgeable and professional. He has saved us from buying a house which would have literally cost us thousands to repair . We cant recommend this company highly enough and would definitely use them again. It was the best quote we had too. Great customer service as well . The entire company cant be faulted. Thank you , thank you, thank you . Always get a survey done! It was a worth every penny and more .
Fp Surveying was very professional and it was very quick and easy to book their service. They also called up the day before and asked if there are any specifics we'd like them to look at, so that really gave us a good experience about this.
his report was very informative and easy to understand.
Very quick responses and organisation of the homebuyers report. 14 days from paying for the homebuyers report to survey taking place and then 5 days from survey to report being received by email. I was a little concerned that Covid may delay this a little bit but doesna??t seem to have which was great. Legal and General provided survey on behalf of FP Surveying Services. Surveyor phoned the day before viewing to discuss any issues we wanted them to focus on particularly.
poor communication, left voicemail never returned calls, ask to be able to speak to surveyor prior and it never happened, told is was happening one day didn't happen until over a week later.
Very poor contact. Almost no communication at all. You have to really chase them and I think they know this because you cant find a contact number on their website anywhere they only want you to send them a message.
FP Surveying were very helpful from the word go. They were knowledgeable and friendly, as well as giving all information I needed and, being a first time buyer, I felt well looked after throughout with any questions I had.