Very quick responses and organisation of the homebuyers report. 14 days from paying for the homebuyers report to survey taking place and then 5 days from survey to report being received by email. I was a little concerned that Covid may delay this a little bit but doesn’t seem to have which was great. Legal and General provided survey on behalf of FP Surveying Services. Surveyor phoned the day before viewing to discuss any issues we wanted them to focus on particularly.
FP Surveying were very helpful from the word go. They were knowledgeable and friendly, as well as giving all information I needed and, being a first time buyer, I felt well looked after throughout with any questions I had.
Very poor contact. Almost no communication at all. You have to really chase them and I think they know this because you cant find a contact number on their website anywhere they only want you to send them a message.
poor communication, left voicemail never returned calls, ask to be able to speak to surveyor prior and it never happened, told is was happening one day didn't happen until over a week later.