Sterlingworth Surveyors Ltd

Sterlingworth Surveyors

Superb
based on 17 reviews
member since October 2020
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Reviews & Ratings
Customer Reviews
  • Michael Woodcock

    London South East

    11/05/2022

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    Very easy to arrange the viewing with. Very fast and easy communication with Sterlingworth Surveyors. Very thorough and helpful report back within estimated timeframe. Very pleased with the service.

  • Juber Ahmed

    Southall

    13/04/2022

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    Really good service, prompt and reliable.The surveyor spent 30mins + on the phone going through the details and highlighting issues. In total this saved me 4k. I'd recommend them!

  • Jaewon Shin

    London South West

    2/11/2021

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    Very professional, friendly and reliable. Very much recommended.

    Response:
    Thank you for your kind review Jaewon. We hope you found our report useful. We look forward to working with you in the furture.
  • Pearse Lewis

    Croydon

    10/09/2021

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    I would definitely recommend Sterlingworth Surveyors to others, and would use them again myself in any future purchase.

    Response:
    Many thanks for your kind review. We hope we helped you make an informed decision
  • Rachel Namuddu

    London South West

    30/07/2021

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    Absolutely brilliant company and a great detailed report. Feeling very confident with what we have to do to our property. Great customer service. A really good turnaround and very professional

    Response:
    Thank you for your lovely review, Rachel! We are glad to have helped you out in your property journey and wish you the best of luck in your purchase!
  • Jackson Green

    London South West

    5/06/2021

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    Efficient, detailed and very helpful.

    Response:
    Thank you for your kind review, Jackson! We are ecstatic to know that you are content with your report and wish you the best of luck in your purchase!
  • Kirsten Beacock

    Sutton

    1/05/2021

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    They were the quickest to respond and by far the best quote as it turned out I went with them as they immediately sent over all the forms and advice so easy to proceed. They did the survey within the week they suggested (a week after appointing) snd sent through via email 3 working days after. Would recommend

    Response:
    Dear Kirsten,Thank you for your glowing review. We hope our survey helped you make an informed decision. We wish you all the best in your purchase and look forward to working with you in the future.
  • Khawaja Akbary

    Sutton

    22/03/2021

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    Excellent Survey was carried out and I was pleased with the report

    Response:
    Thank you for your positive review, Khawaja!We are glad to see that we were able to help you out in your property journey and that you are content with your report. We look forward to working with you in the future and wish you the best of luck in your purchase!
  • Sara Pang

    Kingston-Upon-Thames

    3/03/2021

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    They are very professional and provide very good service and detail report. They are happy to explain the details and feedback our queries promptly. They also provide solid suggestions on how to follow up the findings. We would highly recommend them.

    Response:
    Thank you for your positive feedback, Sara!We are more than happy to be of service to you and wish you the best of luck with your purchase!
  • Matthew Humphreys

    Croydon

    2/03/2021

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    Timely, Thorough, clearly customer service communication. Well written, reasoned and clearly explained report.

    Response:
    Thank you for your lovely feedback, Matthew!We are glad to have helped you make an informed decision and wish you all the best in your purchase!Please do not hesitate to contact us, should you need our services again!
  • Mudasir Aziz

    Kingston-Upon-Thames

    2/03/2021

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    Really great service specially Imaad was great very friendly.
    Explained the whole process very well.
    Highly recommend.

    Response:
    Thank you for your generous review, Mudasir!We are glad to have helped you make an informed decision and wish you the best of luck in your purchase!If you ever have need of our services again, please do not hesitate to contact us!
  • Wilbur Yang

    Kingston-Upon-Thames

    14/01/2021

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    Fantastic service from Sterlingworth. Prompt and efficient customer service. Report received ontime and was much more detailed than other homebuyers reports I have seen. Surveyor was patient and explained issues very clearly . Highly recommended. Thank you

    Response:
    Thank you so much for your positive feedback Wilbur. We are pleased to have helped you out in your property journey and wish you all the best with the upcoming year!
  • Emma Pryke

    London South East

    20/05/2022

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    It was all very easy to arrange, pay for and results were recieved within the expected timeframe. They offered a reasonable quote (in comparison to others recieved), including things like photos and the chance to ask questions on the report if needed. We didn't actually ever speak to anyone, including the surveyor on the day - it was all via email - but maybe this is quite normal in this industry. Overall I'd recommend.

  • Szilvia Gyulai

    Twickenham

    5/05/2021

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    I don't really have comparison to other surveyors, but they did a good job. It wasn't clear for me how the process works and I had to chase them for some information but time of survey was reasonable. Survey has been received, comprehensive with only a couple of unclear items.

    Response:
    Dear Szilvia,Thank you for your review. We are sorry we were not able to deliver the Sterlingworth Standard (5 star) to you on this occasion. As a firm that listens to or clients, we have taken your comments on board, and will strive to improve our service. Thank you for your business once again. We wish you all the best in your purchase.
  • Natalie Izzard

    Croydon

    14/01/2021

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    Helpful customer service team and great Director who was very good at keeping me calm when things went a bit awry with the estate agency. Report very thorough. Would recommend this company.

    Response:
    Thank you for your kind review, Natalie! We are happy to have been able to help you make an informed decision and wish you the best of luck for the new year!
  • Antonia Delgado

    London East

    20/03/2022

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    Pretty much did as promised - paid for a survey and got one one the date estimated. Would have been nice if they had offered a call to review it instead they welcomed queries. Had to chase up to book a date.

  • Robert Earl

    Kingston-Upon-Thames

    23/08/2021

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    No I would not recomend this company to anyone else it took a week to send me the report and then finally i was sent the report through email.I then rung up the company and asked them when they will be sending me a hard copy of the report and was told that if i wanted a hard copy it would cost me 35 so I then went to my nearest stationay shop and got the copy that I printed off bound for 3.86Quite frankly I felt thatI was being ripped off and I would never use this company again or recomend them to anyone else

    Response:
    Dear Robert,Thank you for your review and am sorry you have a reason to complain. I have personally reviewed your file and cross-referenced the facts. I can confirm that our corporate policy states all reports having a turnaround time of 4-5 working days (Mon-Fri) from the date of inspection. Our Express Service, which is an optional extra on all of our reports, guarantees the completed report by close of business the following working day. I have noted on your booking form this option was not selected, therefore standard report delivery times would have applied. As such, I can confirm that the report was delivered within the stated timescale.Whilst we are unable to comment on the stance of other companies, we can only comment on our own position. Sterlingworth Surveyors Ltd is an environmentally conscious firm, and in our commitment towards a greener future, we deliver all reports electronically and only offer hard copies on request. This is a chargeable service to cover the cost for print, binding, and due to the sensitive nature of the document and your data, delivery by specialist courier.Should you have any further queries please get in touch.Kind Regards,
    More Information

    Areas Covered

    Bromley (BR), Croydon (CR), Dartford (DA), London East (E), Harrow (HA), Kingston-upon-Thames (KT), London North (N), London North West (NW), London South East (SE), Sutton (SM), London South West (SW), Twickenham (TW), Southall (UB)

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