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Really great company, fantastic communication and excellent communication throughout. Our report was detailed but easy to understand and the follow up conversation with Zoe, our surveyor was really useful in helping us prioritise what needed to be done in our new home. Would definitely recommend Your Surveyors Ltd to anyone buying a new home - fantastic value for money, everyone we spoke to from the company was professional and friendly and helped us to make confident decisions about our move.
Second survey once again detailed and easy to understand thank you once again would highly recommend
London South East
After having a bad experience with a previous surveyor I was after a professional and reliable service. I can't emphasise enough how great the customer service was from start to finish.Your Surveyors Ltd adhered to the 24 hour turn around time to generate the report, even when we had the surveyor view the property on a Friday. All members of staff were extremely helpful and even after receiving the report, the team were accessible and happy to run through the report in detail with me over the phone. I am very happy that I decided to go with Your Surveyors Ltd
The survey was carried out smoothly with the report delivered next day without additional charge. Results documented in details with photos. Follow-up phone call carried out and provided some useful tips to handle the identified issues.
Amazing service so efficient and received report back within 24 hours. Ann was Amazing such an asset and nothing was too much bother. Garrett was wonderful too we're so happy with the service 10/10 and highly recommend this company.
Great company! I called them on Tuesday and they booked our survey in for Thursday morning, I then got an email at 9pm that same night with the report!Very quick turnaround, detailed report and great price, also had a call afterwards to go through it all and Zoe was great!
Extremely professional, explained everything in details and gave important advice. The communication was quick and clear and everything was done so quickly that we weren't expect it. We strongly recommend them.
London South East
Extremely responsive, helpful with enquiries but most important they acted very quickly.
Competitive pricing and efficient friendly service provided by Zoe & Ann - Garrett who carried out our survey is very familiar with Bromley borough - Extremely polite and provided my wife and I with clear and concise information. Highly Recommended
Zoe at Your Surveyors was great! Hugely value for money, professional and very easy to talk to. The house we were looking to buy came back with quite a few things wrong. Zoe talked me through everything. With the information we were given we ended up not buying the house as it had a lot of work needing doing. Thank you for all your help!
I highly recommend Your Surveyors Ltd! From my first initial call with Zoe, to Garrett surveying my house to buy. I called them up on Friday and they managed to get someone out to survey the house on Monday. Fast and friendly service. After the survey was done Garrett was helpful in explaining areas of concern I had. Thanks again to everyone at Your Surveyors Ltd!
100% - very efficient, great customer service and support with a follow up call to talk through the report! Couldn't recommend more highly!
London South East
Yes, very good quality report and service
Surveyor report was extensive and informative. Once complete, the surveyor called to talk though survey and answered any questions.
Will be using again as and when needed.
Very good service. Easy to book. A clear and concise survey report was provided promptly. Surveyor was accessible to answer any questions - very impressed with the whole process.
Great service, made better by receiving a call to discuss the service before instruction to proceed.
Garrett was very thorough, genuine and prompt and went through our survey over the phone in detail, making us feel much more secure on our purchase. Would definitely recommend! Thank you.
Very efficient, fast delivery of report.
London South East
Quote was good, they contacted me by phone, survey was arranged for in the next following days, report was back within 24 hrs. Followed up by a phone call in case I had any questions about report. Great service
Professional and quick turnaround.
Efficient and effective company.
Kept us fully Informed from beginning to close.
No long waiting lists, highly professional and personal service and our surveyor made herself available for follow up discussion and to answer questions. Would recommend.
London South East
Great communication before and on the day. Very friendly and knowledgeable. However also honest about some potential limitations they could face when they would carry out the survey.
Somehow they managed to turn around the report within 1 day. Would highly recommend.
Very efficient, sent updates every step along the process and produced the report within 24 hours.
Zoe was excellent would use this company again and recommend them
Very fast, thorough and great price too.
Extremely quick service, done the survey within a couple days notice and also got the report back only a day later, amazing service from start to finish with them phoning you to make sure everything was okay and if there was any question at all and explaining everything. Highly recommend!
London South East
Superb from start to finish. A great detailed survey, completed in an extremely timely manner, and even a follow up call to check if I had any questions. The service went above and beyond what we were expecting, couldn't recommend more.
They were very friendly, professional, nothing was too much trouble, efficient and turned my survey around in less than 24hrs. They also called me within 24hrs to check to see if I had received the survey and if I needed to ask any questions regarding what was on it. Without a doubt an excellent company to use. I highly would recommend them to use and would certainly use them again in the future.
I compared prices with many surveyors and Yoursurveyors were best match I found them on Compare my move than I checked Facebook and intstagtam account as these days we must be carefull , saw good reviews and plus price was best on the market . Called Zoe to book a date for survey and she made it really quickly. I asked her to make it ASAP as we got all paperwork to buy a house and don't want to waste anytime she understood and told me after survey is done it will take 24h for us to receive it which was super fast . Its very interesting all she asked was property address nothing else , she booked appointment with estate agency and house owners by her self I was really impressed.
Later after survey was done she called me and explained detailed what was on the paperwork ,I asked many questions and she could answer them all and give me advice as well.
Would definitely recommend them to everyone.
Report was prepared very quickly and Zoe followed up with a courtesy call the next day to discuss the details of the report. Highly recommended.
Their price and service are really good and customer focused, we were really pleased with all aspects of their service and would recommend them.
Zoe was fantastic. Prompt and easy to talk to. Once we decided to go with Your Surveyors, Zoe had the survey date booked in straight away with the estate agent. She explained everything from the report and made sure to check in with us. The report was clear and covered everything we needed from the Home Buyers Survey. Also the best priced in the area! Would highly recommend going with Your Surveyors if you are looking for a Home Buyers Report.
A very good professional and pleasant experience
Zoe handled our survey all the way through the process. We were able to get the survey done within 48 hours of hiring her and the report arrived a couple of days later. It was very thorough and highlighted some areas of the property we hadn't previously considered. She responded usually the same day to any enquiries we had (both before and after the survey) and the service was fantastic. Was initially apprehensive as the company is so new but it was well worth giving them the chance and I'd highly recommend them to anyone, especially at the moment as other surveyors gave us a lead time of up to one month before they could do it, whereas it was within days for Zoe.
Very helpful from start to finish. The surveyor was very professional.
Really pleased with their services and the price, especially as they advised me on saving money and choosing level 2 survey instead of level 3, as the last one was not necessary on the property we are purchasing. I am really happy I have paid the extra amount for having pictures included, as they came really handy in understanding the report. They also offer unlimited assistance answering your queries following the survey, which is great and you never know when you need it.The only thing that I wasn't happy with was that the surveyor didn't make it on the day because he was blocked in traffic, but that wasn't his fault and is one of those things you can never be sure of. However he went to the property first thing the next day. I would definitely recommend them and I will for sure use them again should I need a survey in the future.
I dealt with Zoe she was very competent and helpful. Survey was very thorough and we were able to speak to her after about the report.