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Everything was spot on from the day of the quote, throughout moving day itself, right through to the collection of the used boxes after we were all moved in . All staff were polite, professional, courteous and punctual .Highly recommend .
excellence service! all the guys were really friendly and very efficient. We would definitely recommend.
Move went smoothly, the mover were very helpful.
Excellent and efficient service
The guys were unbelievable! They really put in the extra effort to help move a very large fish tank and it was greatly appreciated. Everything was packed and organised in the van properly and extra effort was made to prevent any damage.
Express Removals are highly recommended.
All very good and friendly service also on time.
Extremely helpful efficient and polite. The movers made the transition to our new home stress free and I couldn’t recommend them highly enough.
Faultless service, very helpful and pleasant personnel.
We would recommend Express Removals to anyone. The guys were friendly, hard working, and considerate. Nothing was too much trouble for them. A great job all round.
Great company and a pleasure to deal with. Quick and efficient service and excellently done.
Fantastic company - great staff & very helpful. Nothing was too much of a bother. If I had to move again, I wouldn't look elsewhere - straight to these fine people.
Fantastic service from beginning to end. Packers were great as were the removal men. Cant fault them and will use again.
I received a first class service from a company that clearly knows the removal business inside out.
Great experience, The two guys were very helpful, they made the move super easy and smooth.
Great service. Very efficient. Took away a lot of the stress of moving!
Fantastic company! Helpful, speedy, seriously hard working and a great price. They moved us from Kent to Glasgow and nothing was broken or scratched. Would recommend highly!
Excellent service from first class firm.
Friendly and helpful and beat all competition on price.
I even got a follow up call from the owner.
Arrived late but was apologetic and got down to business of moving and collapsing furniture. They arrived at the new location quickly and put items in the places I instructed with no hassle. Very friendly guys!
Very helpful, hardworking, professional and friendly service
Great service provided at a very reasonable price. The guys were friendly and efficient. Would use again.
It was a very cold and snowy day but the van arrived on time and the three men were great, really helpful and professional. They moved my belongings really quickly.
Very helpful and efficient men who just got on and did the job without complaint and without making a big deal of anything. The company was recommended to us and we will have no hesitation in recommending them to others. They treated all our belongings and our old house and the new one with total respect and all things were packed with care. 100%
They were very helpful and helped to keep me calm at such a stressful time. I would definitely use them again if I needed to. Good value for money
Very courteous, they turned up early and not a thing damaged.
They were understanding and caring considering my mum's health as it was her move.
Very professional from the gentleman whom came to price up the move, to the last box being put in its correct place.
I would highly recommend this company to anyone.
The 2 removal men worked so hard on the day, having to wait 4 hours before we could move in our new house but no trouble to them.
We would recommend this company
The guys were quick and efficient and did exactly what was asked.
I found them very prompt and efficient. The two men that came to us were very helpful and friendly
The guys turned up on time . We’re careful with our belongs . And very polite.
Yes I would recommend this company
Excellent customer service, removers arrived on time, friendly, in and out of the house swiftly making the whole process excellent value of money.
The service provided by Express Removals was overall very good. From the initial consultation to the packing to the delivery, the whole process was very easy and we were very happy with the outcome.
Friendly and very accommodating crew on the day and excellent service from the office.
From the initial visit for the quotation, the contact with office staff, to the moving day itself, this company completely put my mind at ease with their friendly yet professional attitude. I moved from the South Coast to the North East. Martin and Grant did a fantastic job, making my move a stress free one.
Staff efficient, polite and helpful - would recommend
Mo was very friendly, helpful and patient. I would highly recommend
Great company. Friendly staff and good value for money would highly recommend.
Very efficient and courteous at all times. I would thoroughly recommend Express Removals.
Very friendly and efficient. Also flexible with our needs
Excellent service, particularly during packing, loading and unloading
Very helpful and relaxed support and service from Express Removals, and the team for my move day were super hard working. Much appreciated for getting my move setup and done.
Very helpful and and made the day less stressful than we thought
It went very smoothly and the guys were very helpful
Having never used a removal firm before and knowing nobody local who had, there were two things I wanted - good service and good price. Express filled me with confidence from the start and price matched the lowest quote I received. Being a BAR member was extra peace of mind.
The packing day and the moving day bother went smoothly and if anything my valuables were over packed - with genuine care being taken with everything as if it were their own.
I would recommend Express Removals to anyone
Really good service, slight delay on the day of the move, but overall really good.
Brilliant team, friendly, competent, fast and very good value for money.
They were brilliant, I couldnt have asked for more. They were on time and did everything I wanted fast and efficiently without making me feel rushed. I'd recommend them to anyone, they are first class.
I was advised during the quote and on the phone accepting the quote that the team would not turn up before half 8. Turned up at 7.45, so one star off of Customer Service. Company redeemed itself as Bob and Andy took this hiccup in their stride and gave me half an hour to get ready, taking this all with good grace. Good attitude throughout, friendly, courteous, and helpful.
Overall very quick and lads were all very nice and friendly, however they took absolutely no notice of labels we have fastidiously put on all items/boxes etc, led to a fair amount of them constantly asking where we wanted things which interrupted the checking in process and led to us having to move a lot of items up and down stairs for the following 2 days as items were put in the wrong rooms despite us informing them where we wanted things and all the clearly marked labels. There were a few broken items, crockery inside damaged boxes and a broken plastic box, ripped bag with items falling out and some furniture being just thrown down and handled quite poorly. One snuggle sofa had mud and debris all over it, was so badly soiled we found soil and debris all over our new home where they had brought the item in and we had to hoover out the item, we believe this debris came from some flower pots which had been put on top of our sofa and the sofa hadnt been properly covered/protected during transportation despite the head remover telling us we didnt need to cover/protect items as they did this anyway. A matress protection cover was ripped quite badly also. Very quick but a bit haphazard
Two guys who did our move were fantastic very helpful and friendly. They maintained their sense of humour all day despite some hiccups and a very long drive! Thank you
The two chaps were excellent. Fast, friendly and careful.
I was very happy using this company.
Everything was cristal clear, very punctual, very organised, very helpful, without doubt I would recommend it
Really good experience overall.
2 guys on the day were great. They wrapped everything well, and were kind to my disabled mother when dropping everything off.
I was offered free (used boxes) which was a nice surprise. It was quite hard work though to actually receive the boxes, taking 2 or 3 phone calls and an email until I actually received them. The result was I only had 1 weekend to pack everything. This was a little unfortunate given it was an unexpected gesture which would have been great had it all worked well.
I would definitely use again.
They arrived early. Pretty straight forward move with no hassles. Seem like nice guys.
Excellent - friendly and hardworking. We had a 200 mile move in torrential rain but the movers took it in their stride.
The staff were very helpful and professional. They arrived on time on the day and handled the task in a competent manner.
I won't use Express again, despite them doing a good job.
My confirmation email included an offer of £25 in exchange for a 5 star review on certain review sites. This feels corrupt to me & means you can't trust any of the reviews you might see about this company.
The man who came to quote called me "love" the entire time. So did the 2 guys who did the job, & called my partner "mate". I realise this may have been a standard way to address women and men respectively in the 1980s, but I feel we've moved on now & would have preferred a little more respect.
On booking, I was offered a 7.30am start. I requested later, and they offered 8am. We agreed on this. On the day, the two men working on the job arrived at 7.15am. As you can imagine every second counts when moving, especially early in the morning - I was still getting ready! The men doing the job said they'd been put on a 6am start & that was that. To be fair, they were flexible & willing to wait at the other end if needed, to make up for this early start, but the earlier start caused some level of stress.
The actual move was great - if they hadn't offered me a bribe to write a good review I might have written one!
All went smoothly very happy
Great bunch of Lads, a lot of laughs. Worked really hard and very helpful. Good team.
Very happy, the guys were on time. Polite and made the whole process easy
Everything was fine - or perhaps even good with one exception. The customer service beforehand was excellent and communication was great. The guys on the day were speedy, friendly and did a good job. The problem was that the van could only fit about 75% of our stuff. It's a rubbish system to guess the van size. We really needed larger and the company could have given us more options guidance. Their systems said a Luton would be OK, but in reality it needed a much bigger van. This mean I had to hire another van and do more loads on my own which was a bit rubbish given we'd hired a firm to do it for us.
Arrived promptly no fuss moved everything with ease very polite friendly put items where required without fuss. Would recommend
We are due to move next week. Two other removal companies provided competitive quotes, but they did not have the capacity to move us when we finally had a removal date. Another well known company quoted, but were very expensive. Express Removals were very helpful, organised and competitively priced. Fingers crossed for the removal day!
After agreeing a packing day 31/7 and a loading and moving day 1/8 and paying told would need to be changed to 39/7 for packing with a gap then to loading 1/8. So we were unable to unload in Sheffield to 2/8 and we stayed in hotel 1/8
All rather prolonged and extrahotel cost.
Team were excellent. Pity about an apparent double booking.
Two small damages. I am still to ask for claim.
Really good service beforehand and on the day. Have had to chase refund of boxes is a bit disappointing. Overall I would recommend
Some of the removal men were incredibly nosey and asked lots of questions about our belongings.
Two items broke including my bed drawer which is costing me money to fix by a carpenter, I was advised by the removal man to use cardboard to fix it and also a cabinet fell over and all the glass smashed. It was a very rushed move and at the end I was asked very quickly by the head person to sign all these papers but I didn't know what I was signing and I was rushed to do it. I won't be using again, thanks.
Very poor service. 2 men who came rushed the job and damaged my hall way carpet. One of the men dragged my washing machine alone over the carpet!!! My oak table has got a lot of scratches on now. They didn't seem to give any care at all. One was named Harry. Certainly would not recommend this company.
Packing service was awful! For example they packed our fruit bowl with the fruit still in it. Many boxes not labelled. Delicate items at bottom of boxes with heavy items thrown on top.
Moving doesn't properly rap fragile objects. They don't bubble raps glass objects (vases, kitchen supplies) My glass table was just covered with a blanket as well as other glass pictures frames. Same with my mattress, sofa seats none were covered to protect them from the dirt. Initially, they said it would be done. The boxes are not properly marked. Finally, on the day of the move, the price was increased due unexpected traffic in my area.
I would never use them it a very poor service.
A bad experience with the survey they did they under estimated the amount going. We was left with leaving a lot of garden furniture behind. disgusted with their response
Moving is a stressful time and due to this i hired Express Removals to help me move my furniture. I paid £612 but on the day they sent two incompetent people who moaned straight away when they got to my house that too was a late arrival. They didn’t take everything i wanted and promised would send someone else but didn’t and i had to pay out more money to get my remaining goods. Express removal gave me nothing but more stress.
Did a good job of offering everything I wanted but when it came to moving day nothing happened as explained!!! Turned up with two small lorries instead of one big one as promised. Surprise surprise not everything fitted in!!! Had to come back the day after with two cars to finish the job ourselves. Rubbish customer service after the job. Didn’t even reimburse us enough money to cover the petrol we used to finish job. Would never use again.
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