The home removals team here at Express Removals take pride in meeting and exceeding the expectations of our customers. We are proud to have many happy customers, a growing list of testimonials and a growing business of recommendations and repeat clients.
From the initial visit for the quotation, the contact with office staff, to the moving day itself, this company completely put my mind at ease with their friendly yet professional attitude. I moved from the South Coast to the North East. Martin and Grant did a fantastic job, making my move a stress free one.
Staff efficient, polite and helpful - would recommend
Mo was very friendly, helpful and patient. I would highly recommend
Great company. Friendly staff and good value for money would highly recommend.
Very efficient and courteous at all times. I would thoroughly recommend Express Removals.
Very friendly and efficient. Also flexible with our needs
Excellent service, particularly during packing, loading and unloading
Very helpful and relaxed support and service from Express Removals, and the team for my move day were super hard working. Much appreciated for getting my move setup and done.
Very helpful and and made the day less stressful than we thought
It went very smoothly and the guys were very helpful
Having never used a removal firm before and knowing nobody local who had, there were two things I wanted - good service and good price. Express filled me with confidence from the start and price matched the lowest quote I received. Being a BAR member was extra peace of mind.
The packing day and the moving day bother went smoothly and if anything my valuables were over packed - with genuine care being taken with everything as if it were their own.
I would recommend Express Removals to anyone
Really good service, slight delay on the day of the move, but overall really good.
Brilliant team, friendly, competent, fast and very good value for money.
They were brilliant, I couldnt have asked for more. They were on time and did everything I wanted fast and efficiently without making me feel rushed. I'd recommend them to anyone, they are first class.
Really good experience overall.
2 guys on the day were great. They wrapped everything well, and were kind to my disabled mother when dropping everything off.
I was offered free (used boxes) which was a nice surprise. It was quite hard work though to actually receive the boxes, taking 2 or 3 phone calls and an email until I actually received them. The result was I only had 1 weekend to pack everything. This was a little unfortunate given it was an unexpected gesture which would have been great had it all worked well.
I would definitely use again.
They arrived early. Pretty straight forward move with no hassles. Seem like nice guys.
Excellent - friendly and hardworking. We had a 200 mile move in torrential rain but the movers took it in their stride.
All went smoothly very happy
Great bunch of Lads, a lot of laughs. Worked really hard and very helpful. Good team.
Very happy, the guys were on time. Polite and made the whole process easy
Everything was fine - or perhaps even good with one exception. The customer service beforehand was excellent and communication was great. The guys on the day were speedy, friendly and did a good job. The problem was that the van could only fit about 75% of our stuff. It's a rubbish system to guess the van size. We really needed larger and the company could have given us more options guidance. Their systems said a Luton would be OK, but in reality it needed a much bigger van. This mean I had to hire another van and do more loads on my own which was a bit rubbish given we'd hired a firm to do it for us.
We are due to move next week. Two other removal companies provided competitive quotes, but they did not have the capacity to move us when we finally had a removal date. Another well known company quoted, but were very expensive. Express Removals were very helpful, organised and competitively priced. Fingers crossed for the removal day!
After agreeing a packing day 31/7 and a loading and moving day 1/8 and paying told would need to be changed to 39/7 for packing with a gap then to loading 1/8. So we were unable to unload in Sheffield to 2/8 and we stayed in hotel 1/8
All rather prolonged and extrahotel cost.
Team were excellent. Pity about an apparent double booking.
Two small damages. I am still to ask for claim.
Really good service beforehand and on the day. Have had to chase refund of boxes is a bit disappointing. Overall I would recommend
Some of the removal men were incredibly nosey and asked lots of questions about our belongings.
Very poor service. 2 men who came rushed the job and damaged my hall way carpet. One of the men dragged my washing machine alone over the carpet!!! My oak table has got a lot of scratches on now. They didn't seem to give any care at all. One was named Harry. Certainly would not recommend this company.
Packing service was awful! For example they packed our fruit bowl with the fruit still in it. Many boxes not labelled. Delicate items at bottom of boxes with heavy items thrown on top.
Moving doesn't properly rap fragile objects. They don't bubble raps glass objects (vases, kitchen supplies) My glass table was just covered with a blanket as well as other glass pictures frames. Same with my mattress, sofa seats none were covered to protect them from the dirt. Initially, they said it would be done. The boxes are not properly marked. Finally, on the day of the move, the price was increased due unexpected traffic in my area.
I would never use them it a very poor service.
Moving is a stressful time and due to this i hired Express Removals to help me move my furniture. I paid £612 but on the day they sent two incompetent people who moaned straight away when they got to my house that too was a late arrival. They didn’t take everything i wanted and promised would send someone else but didn’t and i had to pay out more money to get my remaining goods. Express removal gave me nothing but more stress.
Did a good job of offering everything I wanted but when it came to moving day nothing happened as explained!!! Turned up with two small lorries instead of one big one as promised. Surprise surprise not everything fitted in!!! Had to come back the day after with two cars to finish the job ourselves. Rubbish customer service after the job. Didn’t even reimburse us enough money to cover the petrol we used to finish job. Would never use again.
We are able to undertake removals to all over the UK from Kent; we are regularly visiting the West Country, Wales, the Midlands, the North of England and Scotland. Whether you need a few items moved or you’re looking for a house removals company for a six bedroom family home, we have the resources to accommodate your needs.
We have modern self-storage facilities to help with all your storage needs; we offer a secure environment with 24-hour security so you can rest assured that your stored items are in safe hands. We can cater for both short and long-term storage requirements.