Express Removals

Express Removals

Bexhill-on-Sea
Superb
based on 68 reviews
member since April 2013
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Reviews & Ratings
Customer Reviews
  • Russ Saunders

    Bexleyheath

    18/11/2019

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    Excellent and efficient service

  • Trevor Weller

    Welling

    15/11/2019

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    The guys were unbelievable! They really put in the extra effort to help move a very large fish tank and it was greatly appreciated. Everything was packed and organised in the van properly and extra effort was made to prevent any damage.
    Express Removals are highly recommended.

  • David Hudson

    Hove

    6/11/2019

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    All very good and friendly service also on time.

  • Nick Chapman

    Gravesend

    29/10/2019

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    Extremely helpful efficient and polite. The movers made the transition to our new home stress free and I couldn’t recommend them highly enough.

  • Philip Richardson

    Heathfield

    20/08/2019

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    Faultless service, very helpful and pleasant personnel.

  • Wayne Manners

    Welling

    2/08/2019

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    We would recommend Express Removals to anyone. The guys were friendly, hard working, and considerate. Nothing was too much trouble for them. A great job all round.

  • Douglas Squires

    Gillingham

    31/07/2019

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    Great company and a pleasure to deal with. Quick and efficient service and excellently done.

  • Jonathan Rodgers

    Broadstairs

    28/06/2019

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    Fantastic company - great staff & very helpful. Nothing was too much of a bother. If I had to move again, I wouldn't look elsewhere - straight to these fine people.

  • Karen Bunn

    Welling

    28/06/2019

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    Fantastic service from beginning to end. Packers were great as were the removal men. Cant fault them and will use again.

  • Ken

    Eastbourne

    3/05/2019

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    I received a first class service from a company that clearly knows the removal business inside out.

  • Nikki

    Maidstone

    29/04/2019

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    Great experience, The two guys were very helpful, they made the move super easy and smooth.

  • Baely Saunders

    Canterbury

    26/04/2019

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    Great service. Very efficient. Took away a lot of the stress of moving!

  • Denise Dallender

    Tunbridge Wells

    13/04/2019

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    Fantastic company! Helpful, speedy, seriously hard working and a great price. They moved us from Kent to Glasgow and nothing was broken or scratched. Would recommend highly!

  • James Mcveigh

    Eastbourne

    7/04/2019

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    Excellent service from first class firm.
    Friendly and helpful and beat all competition on price.
    I even got a follow up call from the owner.
    Highly recommended.

  • Samantha Willis

    Chatham

    15/03/2019

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    Arrived late but was apologetic and got down to business of moving and collapsing furniture. They arrived at the new location quickly and put items in the places I instructed with no hassle. Very friendly guys!

  • Gary Dyer

    Gillingham

    14/03/2019

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    Very helpful, hardworking, professional and friendly service

  • Gemma Stroud

    Maidstone

    13/03/2019

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    Great service provided at a very reasonable price. The guys were friendly and efficient. Would use again.

  • Sallie Lindsay

    Tunbridge Wells

    9/02/2019

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    It was a very cold and snowy day but the van arrived on time and the three men were great, really helpful and professional. They moved my belongings really quickly.
    Thank you.

  • Gary Turpin

    Hastings

    5/02/2019

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    Very helpful and efficient men who just got on and did the job without complaint and without making a big deal of anything. The company was recommended to us and we will have no hesitation in recommending them to others. They treated all our belongings and our old house and the new one with total respect and all things were packed with care. 100%

  • Gabrielle Duberry

    Erith

    23/01/2019

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    They were very helpful and helped to keep me calm at such a stressful time. I would definitely use them again if I needed to. Good value for money

  • Michael Hynes

    Bexley

    18/01/2019

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    Very courteous, they turned up early and not a thing damaged.
    They were understanding and caring considering my mum's health as it was her move.
    Very professional from the gentleman whom came to price up the move, to the last box being put in its correct place.
    I would highly recommend this company to anyone.

  • Lynn Gilbert

    Sheerness

    25/12/2018

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    The 2 removal men worked so hard on the day, having to wait 4 hours before we could move in our new house but no trouble to them.
    We would recommend this company

  • Margaret Prosser

    Gillingham

    21/12/2018

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    The guys were quick and efficient and did exactly what was asked.
    Thank you.

  • April Weyman

    Westgate-On-Sea

    17/12/2018

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    I found them very prompt and efficient. The two men that came to us were very helpful and friendly

  • Vicki Jacques

    Eastbourne

    12/11/2018

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    The guys turned up on time . We’re careful with our belongs . And very polite.
    Yes I would recommend this company

  • Alexander Wambugu

    Sittingbourne

    22/10/2018

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    Excellent customer service, removers arrived on time, friendly, in and out of the house swiftly making the whole process excellent value of money.

  • Nathan Kitchner

    London

    12/10/2018

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    The service provided by Express Removals was overall very good. From the initial consultation to the packing to the delivery, the whole process was very easy and we were very happy with the outcome.

  • Adrian Hogan

    Tonbridge

    28/09/2018

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    Friendly and very accommodating crew on the day and excellent service from the office.

  • Patricia Stayte

    Hove

    18/09/2018

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    From the initial visit for the quotation, the contact with office staff, to the moving day itself, this company completely put my mind at ease with their friendly yet professional attitude. I moved from the South Coast to the North East. Martin and Grant did a fantastic job, making my move a stress free one.

  • Stefan Blakiston Moore

    Hailsham

    3/09/2018

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    Staff efficient, polite and helpful - would recommend

  • Rh Fr

    Sidcup

    10/08/2018

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    Mo was very friendly, helpful and patient. I would highly recommend

  • Genie Norman

    Brighton

    21/07/2018

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    Great company. Friendly staff and good value for money would highly recommend.

  • Richard Cook

    Lewes

    25/04/2018

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    Very efficient and courteous at all times. I would thoroughly recommend Express Removals.

  • Sheila Dennis

    Maidstone

    19/04/2018

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    Very friendly and efficient. Also flexible with our needs

  • Clifford Doney

    St. Leonards-On-Sea

    28/03/2018

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    Excellent service, particularly during packing, loading and unloading

  • Julia

    Littlehampton

    4/02/2018

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    Very helpful and relaxed support and service from Express Removals, and the team for my move day were super hard working. Much appreciated for getting my move setup and done.

  • Pauline Osborne

    London

    15/12/2017

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    Very helpful and and made the day less stressful than we thought

  • Jacquie Stephenson

    Westerham

    6/10/2017

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    It went very smoothly and the guys were very helpful

  • Andrew Griffiths

    Bexleyheath

    25/07/2017

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    Having never used a removal firm before and knowing nobody local who had, there were two things I wanted - good service and good price. Express filled me with confidence from the start and price matched the lowest quote I received. Being a BAR member was extra peace of mind.
    The packing day and the moving day bother went smoothly and if anything my valuables were over packed - with genuine care being taken with everything as if it were their own.
    I would recommend Express Removals to anyone

  • Jamie

    Canterbury

    19/06/2017

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    Really good service, slight delay on the day of the move, but overall really good.
    Thanks.

  • Matt Jones

    Cheltenham

    9/06/2017

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    Brilliant team, friendly, competent, fast and very good value for money.

  • Maureen Bates

    Rochester

    9/06/2017

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    They were brilliant, I couldnt have asked for more. They were on time and did everything I wanted fast and efficiently without making me feel rushed. I'd recommend them to anyone, they are first class.

  • Angela Allenby

    Ashford

    5/08/2019

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    Overall very quick and lads were all very nice and friendly, however they took absolutely no notice of labels we have fastidiously put on all items/boxes etc, led to a fair amount of them constantly asking where we wanted things which interrupted the checking in process and led to us having to move a lot of items up and down stairs for the following 2 days as items were put in the wrong rooms despite us informing them where we wanted things and all the clearly marked labels. There were a few broken items, crockery inside damaged boxes and a broken plastic box, ripped bag with items falling out and some furniture being just thrown down and handled quite poorly. One snuggle sofa had mud and debris all over it, was so badly soiled we found soil and debris all over our new home where they had brought the item in and we had to hoover out the item, we believe this debris came from some flower pots which had been put on top of our sofa and the sofa hadnt been properly covered/protected during transportation despite the head remover telling us we didnt need to cover/protect items as they did this anyway. A matress protection cover was ripped quite badly also. Very quick but a bit haphazard

  • Paula Sandford

    Crowborough

    21/06/2019

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    Two guys who did our move were fantastic very helpful and friendly. They maintained their sense of humour all day despite some hiccups and a very long drive! Thank you

  • Eloise Van Noort

    Bexhill-On-Sea

    17/03/2019

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    The two chaps were excellent. Fast, friendly and careful.

  • Miguel Mira

    London

    19/02/2019

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    I was very happy using this company.
    Everything was cristal clear, very punctual, very organised, very helpful, without doubt I would recommend it

  • Mona Chergui

    London

    8/05/2018

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    Really good experience overall.
    2 guys on the day were great. They wrapped everything well, and were kind to my disabled mother when dropping everything off.
    I was offered free (used boxes) which was a nice surprise. It was quite hard work though to actually receive the boxes, taking 2 or 3 phone calls and an email until I actually received them. The result was I only had 1 weekend to pack everything. This was a little unfortunate given it was an unexpected gesture which would have been great had it all worked well.
    I would definitely use again.

  • Ian Blears

    Brighton

    31/03/2018

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    They arrived early. Pretty straight forward move with no hassles. Seem like nice guys.

  • Paul Cross

    London

    19/09/2017

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    Excellent - friendly and hardworking. We had a 200 mile move in torrential rain but the movers took it in their stride.

  • Emmanuel Esezobor

    Sittingbourne

    2/08/2019

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    The staff were very helpful and professional. They arrived on time on the day and handled the task in a competent manner.

  • Suzy

    Hastings

    12/06/2019

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    I won't use Express again, despite them doing a good job.
    My confirmation email included an offer of £25 in exchange for a 5 star review on certain review sites. This feels corrupt to me & means you can't trust any of the reviews you might see about this company.
    The man who came to quote called me "love" the entire time. So did the 2 guys who did the job, & called my partner "mate". I realise this may have been a standard way to address women and men respectively in the 1980s, but I feel we've moved on now & would have preferred a little more respect.
    On booking, I was offered a 7.30am start. I requested later, and they offered 8am. We agreed on this. On the day, the two men working on the job arrived at 7.15am. As you can imagine every second counts when moving, especially early in the morning - I was still getting ready! The men doing the job said they'd been put on a 6am start & that was that. To be fair, they were flexible & willing to wait at the other end if needed, to make up for this early start, but the earlier start caused some level of stress.
    The actual move was great - if they hadn't offered me a bribe to write a good review I might have written one!

  • Tamsin Martin

    Tonbridge

    30/06/2018

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    All went smoothly very happy

  • Greg Rogers

    Uckfield

    12/02/2018

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    Great bunch of Lads, a lot of laughs. Worked really hard and very helpful. Good team.

  • Jon Wallbridge

    Chatham

    8/01/2018

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    Very happy, the guys were on time. Polite and made the whole process easy

  • Ben Sheppard

    London

    30/12/2017

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    Everything was fine - or perhaps even good with one exception. The customer service beforehand was excellent and communication was great. The guys on the day were speedy, friendly and did a good job. The problem was that the van could only fit about 75% of our stuff. It's a rubbish system to guess the van size. We really needed larger and the company could have given us more options guidance. Their systems said a Luton would be OK, but in reality it needed a much bigger van. This mean I had to hire another van and do more loads on my own which was a bit rubbish given we'd hired a firm to do it for us.

  • Paul Durrant

    St. Leonards-On-Sea

    19/04/2019

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    Arrived promptly no fuss moved everything with ease very polite friendly put items where required without fuss. Would recommend

  • Anonymous

    Gravesend

    21/07/2017

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    We are due to move next week. Two other removal companies provided competitive quotes, but they did not have the capacity to move us when we finally had a removal date. Another well known company quoted, but were very expensive. Express Removals were very helpful, organised and competitively priced. Fingers crossed for the removal day!

  • Tony Cox

    St. Leonards-On-Sea

    14/08/2018

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    After agreeing a packing day 31/7 and a loading and moving day 1/8 and paying told would need to be changed to 39/7 for packing with a gap then to loading 1/8. So we were unable to unload in Sheffield to 2/8 and we stayed in hotel 1/8
    All rather prolonged and extrahotel cost.
    Team were excellent. Pity about an apparent double booking.

  • Kamran Abdullah

    St. Leonards-On-Sea

    31/07/2018

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    Two small damages. I am still to ask for claim.

  • Debbie Allen

    Cranbrook

    11/08/2017

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    Really good service beforehand and on the day. Have had to chase refund of boxes is a bit disappointing. Overall I would recommend

  • Anonymous

    Wadhurst

    24/07/2017

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    Some of the removal men were incredibly nosey and asked lots of questions about our belongings.

  • Maxine Fifield

    Polegate

    20/05/2019

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    Two items broke including my bed drawer which is costing me money to fix by a carpenter, I was advised by the removal man to use cardboard to fix it and also a cabinet fell over and all the glass smashed. It was a very rushed move and at the end I was asked very quickly by the head person to sign all these papers but I didn't know what I was signing and I was rushed to do it. I won't be using again, thanks.

  • Amanda Hobden

    Hailsham

    20/07/2018

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    Very poor service. 2 men who came rushed the job and damaged my hall way carpet. One of the men dragged my washing machine alone over the carpet!!! My oak table has got a lot of scratches on now. They didn't seem to give any care at all. One was named Harry. Certainly would not recommend this company.

  • Alexabdra Brown

    Tunbridge Wells

    30/12/2017

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    Packing service was awful! For example they packed our fruit bowl with the fruit still in it. Many boxes not labelled. Delicate items at bottom of boxes with heavy items thrown on top.

  • Aissata Bangoura

    Greenhithe

    21/12/2017

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    Moving doesn't properly rap fragile objects. They don't bubble raps glass objects (vases, kitchen supplies) My glass table was just covered with a blanket as well as other glass pictures frames. Same with my mattress, sofa seats none were covered to protect them from the dirt. Initially, they said it would be done. The boxes are not properly marked. Finally, on the day of the move, the price was increased due unexpected traffic in my area.
    I would never use them it a very poor service.

  • Jusna Begum

    Folkestone

    4/09/2018

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    Moving is a stressful time and due to this i hired Express Removals to help me move my furniture. I paid £612 but on the day they sent two incompetent people who moaned straight away when they got to my house that too was a late arrival. They didn’t take everything i wanted and promised would send someone else but didn’t and i had to pay out more money to get my remaining goods. Express removal gave me nothing but more stress.

  • Russell Humbles

    Maidstone

    28/04/2018

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    Did a good job of offering everything I wanted but when it came to moving day nothing happened as explained!!! Turned up with two small lorries instead of one big one as promised. Surprise surprise not everything fitted in!!! Had to come back the day after with two cars to finish the job ourselves. Rubbish customer service after the job. Didn’t even reimburse us enough money to cover the petrol we used to finish job. Would never use again.

  • Paul Theaker

    Bexhill-On-Sea

    3/06/2017

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