Moving Home Company

Moving Home Company

London
Great
based on 120 reviews
member since April 2014
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Reviews & Ratings
Customer Reviews
  • Kate Jones

    London

    2/05/2021

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    Extremely helpful and friendly, expert and willing to help with every requirement. Couldn’t be happier with the service

  • Jackie Boote

    London

    9/04/2021

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    The removals men were absolutely brilliant, they worked tirelessly to get all our stuff packed and ready to move. They were superb! They took the stress of moving and made it so much easier for us. Would highly recommend.

  • Sarah Sparks

    London

    8/04/2021

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    Great team - really appreciated the can do great attitude and good value too.

  • Ana Mazilu

    London

    11/03/2021

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    Excellent company and people. They were very careful, and tried to finish earlier.

  • Stephen Hazelwood

    London

    10/11/2020

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    The removal we excellent. Efficient, Covid safe and friendly. No hesitation in recommending them.

  • Simon Brasse

    London

    18/10/2020

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    Great team worked hard and fast and with care

  • Tim

    London

    13/11/2019

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    I would recommend the company, good communication before move on the day on time, no breakages, polite helpfull, and at a resonable cost,

  • Elizabeth Ryan

    London

    11/10/2019

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    Excellent service!
    I used them to also put my belongings in to storage and deliver them back to me 6 weeks later. Everything was very smooth and the price was incredibly reasonable.
    I would definitely recommend them to friends and use them again.

  • Marian Spon

    London

    11/10/2019

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    The guys worked extremely hard and were friendly and helpful!

  • Julia

    London

    23/09/2019

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    Very good service. They were easy to deal with from the outset, professional all the way through and efficient on the day. We opted at the 11th hour to have the full packing service which was the best decision we ever made. They sent one person out the day before who packed up our entire flat. No breakages from his packing. Overall the most stress-free move we could have hoped for. I would definitely recommend this company.

  • Ian Dudley

    Purley

    5/08/2019

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    The vehicle had seen better day's and had no logo on it , but the removal team were great and worked well on both days . Thank you guys.

  • Grazyna Dembinska

    London

    28/06/2019

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    Move went smoothly and efficiently. very happy customers here

  • Karen Sweeney

    London

    6/06/2019

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    This was a 2 day move, on day one they arrived as expected to load up. On day 2 they delivered our belongings to our new home. The removal guys worked none stop, some of the wardrobes are very heavy and they got them up the stairs with no damage to decor or the wardrobes, they were very friendly and helpful. I also liaised with office staff on several occasions and found them to be very friendly and helpful.

  • Ayan Ray

    South Croydon

    3/06/2019

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    Absolulety perfect and very cost effective. No other removal company could compete at this reasonable price. I did a lot of research and spoke to several removal companies.

  • John Kerfoot

    Carshalton

    14/04/2019

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    Efficient, friendly with no request being too much trouble. I wouldn't hesitate to recommend them or use them again.

  • Jean-Medard Madama

    Richmond

    10/01/2019

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    Very good response and service delivery.

  • R Patel

    London

    28/12/2018

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    Good guys, on time, experienced

  • Malcolm Ambrosini

    London

    28/12/2018

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    The guys have been super quick and nothing has been broken.
    Highly recommended

  • Joanne Addleton

    London

    23/12/2018

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    Our last minute move went smoothly thanks to the great guys who moved our stuff. Thank you! Really nice and very professional!

  • Katie Milkins

    Sutton

    22/12/2018

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    The two men were lovely, polite and worked so hard. Could not fault them.

  • Matthew Beale

    London

    30/11/2018

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    I had a move with some time in storage with this company. They were excellent throughout. The customer service was exceptional and the guys who did the move were really friendly and worked non stop to get the move sorted as quickly and pain free as possible. I highly recommend MHC. Couldn't have asked for anything more. They even helped with a bit of DIY!

  • Monika Kolarich

    London

    27/10/2018

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    Brilliant, highly recommend
    Kayleigh was super as were the movers on the day.
    Made life very easy
    Thank you

  • Jan Robinson

    London

    6/08/2018

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    Very good service. Would recommend them.

  • Georgia Templeton

    London

    3/08/2018

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    Excellent - hard working and very efficient - managed to pack everything into one van.

  • Satya Fox

    London

    16/06/2018

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    Mine was a last minute request for the following day, and everything went really well. I’m very grateful for the customer service team and the individual movers. Everyone was kind and professional.

  • Will Carver

    London

    23/05/2018

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    These guys were brilliant. A competitive (but not the cheapest) quote, followed by courteous and efficient movers, supported by a patient customer service team. I extended my 'time in storage', asked them to find an item in an emergency within storage, and changed the dates of my final move 4 times, and they performed this politely and without complaint. And all my items turned up in one piece!

  • Pamela Tipchu

    London

    25/04/2018

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    The team that helped with the Moving were very punctual and really lovely men. They packed everything up neatly and took care of everything like it was their own.
    The move itself was speedy and the men went out of their way to help make sure everything was arranged neatly and accessible if i ever needed to take anything out of storage.

    I would strongly recommend the packing service - well worth paying the extra for the piece of mind.

  • Beff Read

    London

    21/03/2018

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    very good

  • Charles Fernandez

    London

    15/03/2018

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    Great service very helpful indeed

  • Carlie Cook

    London

    4/03/2018

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    The Men who helped with my move were fantastic they done all the heavy lifting I didn't have to do a thing! they were so polite and helpful.
    I highly recommend them if you are moving. I found the price great considering I didn't have a lift in the first place but did in the second.

  • Melanie Charman

    Weybridge

    28/02/2018

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    Great service from packing to delivery. Guys were very polite and helpful. Would recommend this company and will use again in the future.

  • Panagiotis Fotaris

    London

    14/02/2018

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    Great service, friendly people, well-organised. Recommended.

  • Vivienne Lenadd

    London

    11/02/2018

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    Professional. Punctual. Friendly. Effecient

  • Rasa Sabalionyte

    London

    31/01/2018

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    Great service. Very efficient

  • Amy Schmidt

    London

    13/01/2018

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    I have used this company twice now for moves within London and highly recommend them. The staff are friendly, quick and careful, both moves have gone without a hitch, and they charge reasonable rates. I will certainly be using them again.

  • Joanna Gilroy

    Epsom

    6/01/2018

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    A very professional service with a very pleasant and efficient team.

  • Sarah O'callaghan

    London

    22/12/2017

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    The two guys that came to do my move were fantastic. They worked so hard and didn't stop for a moment until the job was done. Finished under the 2 hours so i didn't have to be charged any extra which i immensely appreciated. Great service all round.

  • Elena Tchaikovsky

    London

    19/12/2017

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    I has a very good service from Moving Home Company, London.
    My move was small, but logistically complicated, from Scotland. I have to admit that the Customer Service of "Moving Home" (out of 6 other companies) was the best - Lewis Rance. He listened to my needs, and accommodated my requests, giving me the best price possible.
    The move itself was smooth, timing agreed, the crew (Yakub Zadran and Bruno Alves Lopes) - cheerful, polite and helpful. Operations department is reachable. What else one possibly need?
    Highly recommend.

  • Lisa

    London

    17/12/2017

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    They were really helpful and fast. They also gave us almost a month's free storage since we had to wait to complete on the place we're moving into.

  • David Cahill Roots

    London

    10/11/2017

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    Great stuff.

  • Teresa Cosgrove

    London

    5/11/2017

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    It was a long time before I could confirm the moving date and there were various changes I needed to make to the original arrangements but all went smoothly. The house and contents were carefully and efficiently packed and the removal went smoothly. The removal team were punctual, friendly, courteous and efficient . I was very happy with the company

  • Hana

    London

    26/10/2017

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    They were excellent. Best spent money ever. Highly recommend.

  • Usha Varu

    London

    5/08/2017

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    I have Movin Home twice now, the guys are polite, hard working and nothing is a problem. I would use again and highly recommend them!

  • Ash Sharma

    London

    4/08/2017

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    Excellent experience throughout. From the initial survey through to completion of the move, everyone at the company was professional friendly and extremely helpful. And very good value for money.
    Thoroughly recommended.

    Response:
    Thank you for reviewing your service with us at Moving Home Company. Customer satisfaction is very important to us, so we're very happy to know that we've met your standards. Please consider us for any future removal services you may require.
  • Vishal Patel

    London

    29/07/2017

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    This company were truly amazing. From the packer spending all day and probably overtime packing all my items, to the three removal people who kindly made their way over 150 miles to take my stuff.

    Response:
    Thank you for reviewing your service with us at Moving Home Company. Customer satisfaction is very important to us, so we're very happy to know that we've met your standards. Please consider us for any future removal services you need.
  • Richard Coton

    London

    14/07/2017

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    Excellent all round service..

    Response:
    Thank you for reviewing your service with us at Moving Home Company. Customer satisfaction is very important to us, so we're very happy to know that we've met your standards. Please consider us for any future removal services you need.
  • Pauline

    Walthamstow

    21/06/2017

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    The move went quite well, considering that the guys had to park in the middle of the road because one of our neighbours cars was obstructing the lorry.
    It poured with rain the whole time that it took to move - what a day! Anyway, the guys were great.
    The next day, they arrived bright and early to move us into our bungalow and they even put together 2 beds and plumbed in the washing machine and dishwasher.
    I would definitely recommend.

    Response:
    Thank you for reviewing your service with us at Moving Home Company. Customer satisfaction is very important to us, so we're very happy to know that we've met your standards. Please consider us for any future removal services you need.
  • Mark Barnes

    London

    3/07/2021

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    The Moving Company were outstanding and the guys very friendly. We had three guys and it just would not have been possible without them. They dismantled furniture and assembled it again on arrival. I was very thankful nothing was damaged or broken. The day went well and was exhausting but helped with a smooth removals.I highly recommend this service. Their customer service team was also excellent namely Kayleigh.

  • Claire Chappell-Meade

    London

    13/11/2020

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    Brilliant company. Very professional and trustworthy. Flawless move.

  • Cedric Paris

    London

    19/11/2019

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    They came at 2 movers. One of them was taking so many break I stepped in to load the last few boxes that were taking for ever

  • James Morrison

    London

    29/05/2019

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    Great movers...professional...friendly....arrived on time and went above and beyond.

  • Kenneth Leadeham

    London

    8/05/2019

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    The lads worked really hard thank you very much and appreciated.i would recommend this firm to anyone . Value for money thank you Mr k.leadeham

  • Mike Pickering

    London

    4/03/2019

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    Having been brought up in a forces family, I'm well versed in moving house. The Moving House Company not only met, but exceeded our expectations for a recent move from London to Cheshire.
    During the sales process we had the while process explained in detail and offered a very competitive price.
    Moving day went without a hitch. A special shout out goes to Mohammed who diligently wrapped and packed all of our precious belongings. When the HGV came to load, the whole worked quickly, but carefully to take all of our boxes and furniture down to stories and into the lorry. All of this without a hitch or scuffing the walls.
    On arrival on Cheshire, the lorry was unloaded into our new house again quickly but with great care and in a very upbeat and friendly manner.
    All round, a great service. My only criticism would be that it would have been nice to know the schedule for the day more than 24hrs before as this made final arrangements a little ad hoc on our end.
    Thank you Moving House Company

  • Anne Nikolov

    London

    28/01/2019

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    Move went smoothly, just as expected. Great communications.

  • Clarke Jones

    Twickenham

    4/12/2018

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    The two gentleman who turned up were very professional, polite and friendly. They removed the items from the flat quickly and efficiently.
    They took care of all my items. When at the storage company they put all the items in my storage unit as quickly and as efficiently as before. They must be Tetris master's with the way they packed the unit making best use of the space.
    Quite simply, this was the best removal experience I have had so far. Would recommend to others.

  • John Retzepis

    London

    4/11/2018

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    Very nice people and experienced

  • Balazs Horvath

    London

    7/09/2018

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    Great customer service. Packed well. Could improve communication between departments but overall great customer experience

    Response:
    Dear Mr Horvath,Thank you for the feedback, we very much appreciate it. We have taken the notes you have provided, and we will look into improving our cross department communications. These will be presented during an inter-departmental meeting as a part of our statistics analysis.We will also pass on the feedback you left regarding your packing team on to the members who completed that part of the service.Please consider us for any future removals that you may have!
  • Ibrahim Sbeih

    London

    10/08/2018

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    Great Staff, they keep their head down and mind their business,,, very comfortable and trust worth

  • Edward Gaze

    London

    24/02/2018

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    Very good service.

  • Robert Evans

    London

    30/12/2017

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    All good!

  • Nick Burford

    Uxbridge

    1/06/2017

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    Good service and very helpful.

    Response:
    Thank you for reviewing your service with us at Moving Home Company. Customer satisfaction is very important to us, so we're very happy to know that we've met your standards. Please consider us for any future removal services you need.
  • Susannah

    London

    10/09/2021

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    Yes, very friendly, arrived promptly and were very willing to accommodate changing requirements on the day. Some marks were left due to the furniture movement and they compensated me but I would have preffered them to be more conscious of not making the marks in the first place.

  • Nicola

    London

    19/08/2020

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    Had some issues with the customer service often not coming back to me for days at a time, until I chased them up, however the movers themselves were absolutely fantastic. We were extremely impressed with their care and service and they did a amazing job.

  • Martha Mills

    London

    4/03/2019

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    Quite pricey but really efficient and the staff on the day were super polite and really helpful, going above and beyond. I would have given full marks if I had been able to have them arrive at my requested morning/afternoon slots but apparently logistics prevented that.

  • Jules

    London

    9/02/2019

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    They were super on time and very quick lloading and unloading everything!

  • Alexandra Hening

    London

    3/01/2019

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    Team was there on time. They were very flexible as we had to reschedule/ delay our moving and they didn’t charge us any extra for it and we ask for any additional move, it s at a cheaper rate.

  • Zoe Decouto

    London

    26/12/2018

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    Great removal guys, really efficient and caring. Thank you!

  • Deanne Attreed

    London

    18/12/2018

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    Good service and value for money overall. I had to keep nudging them for confirmation of booking and logistics details on the day but very helpful and professional once you get to speak to them. The removal men themselves were great although I think 3 men rather than 2 would have been quicker (not the men's fault!) as it took 4-5 hours to load my 1 bed flat onto the van.

  • Antony Randle

    London

    14/12/2018

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    I was surprised, on the day set for moving out (when my stuff was to be put into storage) that there were only two operatives to pack up and load all my stuff, clearly not enough to ensure it would all be done by the time my buyer was expecting me to be out. After a call this was rectified, with three further people turning up by midday and everything was completed by 5, still quite a bit later than I had expected. Ultimately this didn't inconvenience me but I did get some hassle from the buyer.

  • Mrs Louisa J Terry

    London

    15/11/2018

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    Very friendly and helpful guys turned up on time and left later than anticipated - on the whole very happy with out move.

  • Keith Bott

    Uxbridge

    24/03/2018

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    Very polite and hard working guys who did the move which involved a lot of up and down stairs as flat on 1st floor and no lift.

  • Jenny Schulz

    London

    17/03/2018

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    Arrived a bit late but did do all the work in the 2 hrs

  • Margaret Murphy

    London

    26/01/2018

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    I recommend Moving Home company as overall it was a good experience. The office assistants were professional during my dealings with them. As agreed, boxes were dropped off as expected a few days before the move and on moving day they arrived within the timeframe I'd been given.

    Mo and his assistant were professional and very helpful during the move. The only thing that I didn't appreciate was that Mo alluded to the fact that as I had a few more boxes than planned this would cause extra charges "for weight". In order to compensate for this I tipped heavily but have since found out that this company work on the basis of hours taken for the move, nothing to do with weight. At this time Mo mentioned that I shouldn't tip in front of his workmate...
    The move took longer than planned and they brought me to a cashpoint rather than allow me to settle it with the office on the next working day. I didn't appreciate this during such a stressful time.

    Book this company for a professional job but I recommend that payments should only go through the office.

  • Peter Curtis

    London

    31/07/2017

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    Very good guys, worked very hard. Packed everything neatly and well but could have taken a bit more care protecting carpets on delivery and they did not put furniture back together. To be fair they offered but it was so late, it made no sense.

    Response:
    Thank you for reviewing your service with us at Moving Home Company. Customer satisfaction is very important to us, so we're very happy to know that we've met your standards. Please consider us for any future removal services you need.
  • Aurélien Boillat

    London

    26/01/2019

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    Agreeing the moving day was straightforward enough, but it was quite difficult to get a response on the more detailed arrangements (for example when the boxes were being dropped off, what time the removals were arriving etc). This made it difficult to arrange my check out with my landlord.
    On the day, the men were polite and worked quickly to get the removal done, with only a few minor scratches to my desk.

  • Andrew Bovell

    London

    18/05/2018

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    Turned up over an hour late , but they called to advise .

  • Airra Amorado

    Staines-Upon-Thames

    25/03/2018

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    The team was very professional and nice. They helped us move our furnitures orderly and carefully.

  • Michael

    London

    12/02/2018

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    Nice guys but we thought a little bit less careful than other (more expensive movers). No frills but got the job done and nothing damaged.

  • Regine Pilling

    London

    7/10/2021

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    Really nice people - but overworked. They were meant to arrive between 12 - 2, didn't arrive till 3. They had been working all morning and were tired so were quite slow so the quote was meaningless. If you go with them, book a morning slot.

  • Bethany Brain

    London

    17/08/2019

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    Our contract said that all items would arrive within 2 weeks. 3 and a half weeks have passed and we are yet to receive our possessions. This has made it extremely difficult to get organised in our new home and complete everything we need to with our move.

  • Stewart Unger

    London

    7/07/2018

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    Apart from the fact they arrived late, everything went fine. No broken items, no problems and the guys were good and fast.

  • Laurent Vachoux

    London

    10/04/2018

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    Two great guys willing to help during my move, but unfortunately a few items got damaged and dirty; the bed's upholstery was not correctly protected and became very dirty, which is rather annoying.

  • Sue Wilkinson

    London

    21/12/2017

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    The team we had on moving day worked really hard and were cheerful and helpful throughout and we were v happy with them. However don’t believe the sales pitch about the care they will take with packing. Some of our packing was excellent but some of it was poor (done by a different team member) so some nice glasses and a bedside lamp were broken that could have been avoided; overall though things arrived OK. Stand over them when they are packing things you really care about or take yourself in the car - some garden plants got lost in transit and I wish I’d taken them myself. Overall, customer service and value for money good.

  • Teresa Marshall

    London

    5/08/2017

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    It was often difficult to speak to the person who knew what was happening. it was also difficult to get confirmation of the time of the drivers arrival on the day. It was confirmed at 11.30 and then I was told they were coming at 8.30 but in fact they came at 7.30. However when they came they were very good and worked very hard to complete the job as soon as possible.

  • Anonymous

    Harrow

    15/07/2017

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    Very professional from initial quote to moving, no issues.

    Response:
    Thank you for reviewing your service with us at Moving Home Company. Customer satisfaction is very important to us, so we're very happy to know that we've met your standards. Please consider us for any future removal services you may require.
  • Robeena Dhar

    London

    20/04/2021

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    The co is only as good as the packers, and while cheerful, willing and fast, many were inexperienced, packing everything including the bin with rubbish, butter and my overnight bag! Many irreplaceable items broken or smashed.

  • Simona Das

    London

    16/07/2020

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    Came 30 minutes late, then took their time towards the end to charge us an extra hours worth of work

  • Louise Toler

    London

    21/12/2018

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    Great communication before the day but damaged some items and the house on the day.

  • Cédric Magnin

    London

    10/06/2019

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    On the day before the move, they were late to confirm when they would come the next day, which is stressful. I had to call 4 times to get a time of arrival.
    On the day, the movers took 13 hours to move one Luton van of stuff over 2 miles. It seemed like forever. They were not super careful. They broke nothing but they scratched a few things.
    Also the "boss" keeps joking about a potential tip, which is really annoying. If only he worked hard, but nope, he spent a lot of time chatting with me and pretending to move boxes in the van.
    Won't use again.

  • Maxine Marshall

    London

    8/03/2019

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    On the day the movers were fantastic. In saying that after sales service was terrible. I am still waiting to hear back aboutbox pick up, which they have a deposit for. Some clithesboxes were in bad condition

  • Camilla Down

    London

    24/09/2018

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