Sunlight Removals

Sunlight Removals

Superb
based on 53 reviews
member since March 2015
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Reviews & Ratings
Customer Reviews
  • Petra Deters

    London South West

    1/04/2022

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    The team at Sunlight were professional, on time, efficient and friendly. They were also understanding and helpful when i needed them to move things around more than once and helped with clearing a shed where to my surprise the previous owner had left to much rubbish. I would definitely recommend them.

  • Nauman

    Romford

    5/02/2022

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    Excellent work by the team. They were on time and were very professional. Would be happy to recommend and would use them again.

  • Rob Smith

    Sutton

    4/02/2022

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    Really enjoyed our experience with Sunlight Removals. The guys were all very accommodating and went out of their way completely to please us and to reassure us the move would be no problem. I would recommend this company to all of my friends and family in future. Thanks Sunlight Removals.

  • Tatiana Kaziul

    Bromley

    4/02/2022

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    Brilliant work done by Sami, Mo and the team. Very friendly, accommodating and of course very professional. Would work with them again without hesitation

  • Louise Chatfield

    London South East

    3/02/2022

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    Sunlight were excellent. They packed me up, moved my contents to storage and then when I was ready to move into my new home they delivered my contents. They were friendly, efficient and clean. I was kept informed at their head office of what was going on and I could not have asked for a better service from everyone I spoke to either on the phone or face to face.

  • Clare Daniel

    London West

    3/02/2022

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    We were very pleased with the services provided. They were carried out efficiently and in a timely manner.

  • Cristie Prosser-Cox

    Dartford

    3/02/2022

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    Really good communication. Professional, punctual, transparent and polite. They were reasonably priced and went above and beyond.

  • Nahim Ahmed

    Romford

    15/12/2021

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    Excellent very good people and good at their job. Get straight to it.

  • Louise Chatfield

    London South East

    15/11/2021

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    Sunlight were excellent. They packed me up, moved my contents to storage and then when I was ready to move into my new home they delivered my contents. They were friendly, efficient and clean. I was kept informed at their head office of what was going on and I could not have asked for a better service from everyone I spoke to either on the phone or face to face.

  • Multani Mitti

    London South West

    19/09/2021

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    epic service. I was please to death.

  • Greg

    London South East

    18/05/2021

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    Excellent. Highly recommended. Would use them again. Very helpful service. Thanks so much

  • Vaibhav Chadha

    Dartford

    21/04/2021

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    Perfect service. Was a very good and pleasant experience.

  • Jacqui D'rozario

    Bromley

    21/04/2021

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    Great job ,nothing was hard for them I will recommend them

  • Arun Chennure

    Kingston-Upon-Thames

    18/04/2021

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    They are very friendly people, have helped me move my house . Irfan one of the guys was very helpful he explained everything step by step. And helped us plan the move. I would highly recommend them

  • Remi Akin

    Romford

    16/04/2021

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    Lovely service and lovely people :)

  • Susan Irwin

    London South East

    14/04/2021

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    Excellent service, nice guys & very efficient. We are happy!

  • Keith Naisbett

    Enfield

    6/04/2021

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    on time ,very hard working guys ,very accommodating, professional, I Recommend them to my in laws they booked job with sunlight Removals they were really happy, will use them again, Highly Recommended.

  • Maria Semple

    Bromley

    22/02/2021

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    Friendly and efficient service. Everything went smoothly. Would recommend!

  • Nicola

    London South East

    24/10/2020

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    Trust worthy ,Reliable ,hard working team ,i do recommend sunlight removals will use them again as well.

  • Carlos Candil Garcia

    London South West

    19/10/2020

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    Team done a great job i use this company twice i am very happy with them, excellent service, hard working guys, I do recommend sunlight removals ltd.

  • Scarlet Bagley

    London South East

    16/10/2020

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    Superb overall, well organised and careful. long journey move but they were on time.

  • David Embleton

    London South West

    15/10/2020

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    The guys did an amazing job, Excellent professional service, friendly staff, great value for money.

  • Caroline Hughes

    London South West

    15/10/2020

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    very good service we do highly recommend sunlight removals ltd

  • Juliana Velasco

    London South West

    30/03/2020

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    Really efficient and hard working! incredibly flexible when it came to changing day and additional journeys! the whole team was so amazing and understanding and even came over the next day to collect all the empty boxes! Can not rate this company more highly!

  • Diana Roberts

    London South West

    27/09/2019

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    Very well run company, competitively priced. Wonderfully polite & hardworking. Nothing was too much trouble for them.

  • Nicola

    London South East

    19/09/2019

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    We used Sunlight Removals for our 2 bed house move. They were really helpful from start to finish. We had full packing service the day before the move and Steve worked quickly and efficiently and accommodated working around our young baby and his naps. On the day the guys were great and all our stuff was treated carefully and arrived in perfect condition. We also chose the end of tenancy cleaning service and the flat was spotless. Overall extremely happy with Sunlight Removals.

  • James Godwin

    Bromley

    16/06/2019

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    The guys turned up on time and got straight to it. Move went better than expected even with bad weather. The guys were very friendly and helpful even with the job of moving our tricky large wardrobes. Have recommended them to a friend who also had a great experience.

    Response:
    Dear James,We are glad to know you are happy with services provide by our team and that everything went well! We strive to offer a top quality service and will continue to work hard to achieve this goal in each and every job we undertake.Thank you so Much for Recommending us to your friend i believe he will recommend us too he was very happy with service.we wish you all the best hope to see you again in future.
  • Nathan Holloway

    London West

    10/01/2019

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    Reliable and trustworthy and really nice! We moved from a 2 bed ground floor and they did it in 2 van loads and 5 hours including dismantling a giant bed and reassembling in the new property.
    A very smooth transition.

  • Toby Palfreyman

    London South East

    5/08/2018

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    Guys were incredibly professional and laid back throughout the procedure from viewing the place to get a quote althe way through to dropping off the last box in the house. We were moving from London to the North East and they were extremely good value for money given the distance we moved. Would heartily recommend to all friends and family.

    Response:
    Dear Toby, Thank you so much for your beautiful words, we believe good customer service is main key to establish a good standard business. If you ever need us again feel free to contact us. We wish you all the best and I hope you find every thing good in new city at north east..
  • Lynn

    London South West

    26/06/2018

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    The guys who helped us move were brilliant they turned up on time and were very helpful and efficient. The dismantling service was good and well worth considering. Thanks everyone

    Response:
    Dear lyn Thank you so much for your time nice feedback a bunch of beautiful words.
  • Olu

    Romford

    7/08/2021

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    Very helpful and friendly team. The team on the day were professional and worked together with us. They were willing to do whatever we asked them to do.

  • Charles

    Bromley

    15/05/2021

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    These guys went above and beyond to get a tricky house move completed. Very grateful.

  • Mary Brunton

    Dartford

    11/04/2021

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    The movers were incredibly effecient. They packed everything efficiently and carefully and were completely unobtrsusive getting on with the job. They were pleasant and friendly and kept me informed of progress.

  • Carl Stanley

    London South East

    6/04/2021

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    on time ,hard working, will definitely use them again.

  • Ella Leonard

    Croydon

    15/10/2020

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    Team were Really friendly ,arrived on time efficient ,highly recommended.
    Thanks

  • Nonso

    Bromley

    22/08/2021

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    Very helpful service, went the extra mile too

  • Emma Wansbrough

    Bromley

    6/04/2021

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    Hard working Team ,Special praise and thanks to stev ,will use them again.

  • Ana

    Dartford

    6/04/2021

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    Hard working guys with good experience ,wont give 5 star but overall we are happy & yes we will use them again .Recommended

  • Isabel Becerra

    London South West

    16/10/2020

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    Movers were an hour late; apart from this "glitch" the rest of the move went very smoothly. The two guys (sorry I have forgotten their names, this was over 5 weeks ago!) worked super hard and non-stop. They were polite, friendly professional and took care with my parents' things. Everything is now in storage; fingers crossed everything us in one piece!

  • Kelly Campbell

    London South East

    21/03/2019

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    Very good service and was very fast, friendly and helpful. My only disappointment was last minute charges applied as there was an hour wait for new house keys, that additional cost was not discussed before the move day. The service other than that was superb.

    Response:
    Dear Kelly, thank you so much for leaving such a nice review and confirming that team was good, fast, friendly and helpful. Sorry for disappointment to pay extra charges for an hour wait that's not been clarify to you by our surveyor but however all removals companies in UK have same term and conditions ,same rules regulation in regards of waiting because some time client doesn't even achieve keys same day we have to set price for that waiting to avoid any loss ,any customers who cant afford to pay and they moving in or moving out to rental property means not seller or buyer and don't have much money to spend we always give them 50% discount.
  • Shirish Sangle

    Bromley

    14/12/2018

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    People were quite polite and helpful. Unfortunately there was delay in removing the stuff due to unknown reasons.

  • Rachelle Roberts

    Dartford

    18/04/2022

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    Easy to arrange the removals and pay the deposit. However on the day the first van was almost an hour late with no explanation as to why. They then charged me an extra 180 on the day stating that the job would take longer than expected. They also said that they needed me to pay by bank transfer the remaining balance before they started unloading which I couldn't do as I didn't have my card reader for my online banking. I felt pressured and ended up having to have someone else pay the balance.However the guys on the day were polite and respectful and managed to squeeze the items into the storage locker well.

    Response:
    Dear Rachelle , Thank you so much for leaving such a lovely Feedback i just checked note on our system ,on the day you been charged £180 because team had to unload at storage then to load trolleys take it in left couple of floors up, then walk to your storage facility basically wasn't straight forward unload ,but at the other end our team manage to save you a lot of money and manage 2 vans stuff in to one storage that was near to impossible,was really hard to fit all that into one storage ,2nd van came late because we had no parking on your drive for both vans ,team of 3 filled one van then they call other driver to join to empty your property by mid day as promised.we appreciate your lovely comments about our Team ,we will try to provide you more better service on your next move.
  • Niall Dosad

    London South East

    27/03/2019

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    So the guys who actually loaded and unloaded the van are straight up good guys. They worked hard all day and treated my stuff with care. They couldn't have done any better. However, Sami, the owner gets the business by offering promises, like 'I will 1005 be there on the day' which was simply not true. The van they brouht was a little too small so had to fill up two cars too, again this was Sami's fault not the packers. Finally, he brought in the cavalry to move in to the property but they weren't happy because they thought they were done for the day. He then demanded cash and to sign a contract. When I did, he highlighted small print that said that I should pay A?60 per person per hour more. Considering he brought over an extra 4 guys this seemed a somewhat coincidence. Regardless, the movers were great, but ensure that you don't pay, until the job is done.

  • Julia Mcdonald

    London South East

    29/08/2020

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    As with many home moves, there were last minute changes. We paid an additional A?500 to accommodate this. But I wish he had told us he couldn't do the job. I had previously done a video tour so they knew what to expect but our belongings did not fit in the two vans they sent. We were asked to pay for another van.... Errr, no! The wait meant we were an hour late leaving with the new owners waiting to get in.

    At the new property, reassembly of our furniture was shocking. One bed was assembled but not bolted together at all and the bolts were nowhere to be seen.

  • Laura Lindley

    London South West

    4/01/2019

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    This company was great in the booking process. Always available on the phone and friendly. On the day the team were hard working and all really friendly. However beware... we were given some ts and cs to sign mid packing - make sure you read them properly. We were delayed getting our keys and they wanted to charge us A?100 per van per hour for any delayed. (It would have been A?800). Upon completion of the move (they didn't end up reassembling furniture as we were so delayed getting keys), we had to negotiate and argue to not pay any extra. This made what should have been a happy moment very stressful, with my husband haggling with the manager with me on the phone to the owner. In the end we settled on A?150 charge and they went away. Not a great ending to an otherwise good experience.

  • Steve Short

    Croydon

    12/02/2022

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    Expensive against other companies who quoted and only booked due to lateness of moving date confirmation so choices limited.Quick and Responsive to quote however didnt mention the waiting time charges until loaded up and turned up early so likely the van would be sat waiting for completion of sale.Had issue with broken drawers that removal team tried to hide but office resolved compensation quickly and fairly so no complaints about that.Just think it would be hard for me to recommend them or use again

  • Amy Rutty

    Dartford

    6/11/2021

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    Not great knocked off 300 was oh great lovely 1000 but charged us 250 anyway on top at the other end i feel company should of researched area better thay had dress details it too much walking then tryed to charge ect going over time witch one of vans though turning up later first van finished could load any more in twice call company even removal guy's getting worried some removal guys was kind but sorry i would not recommend or use again

  • Julie Marionneau

    London South East

    21/03/2019

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    I had a quote for 550 and I ended up 850 pounds. Moving out was ok but they did not even mount all the furnitures not to exceed a certain time. I had to help them with my husbands to carry the boxes and mount the bed.
    I will not recommend this company that I thought initially to be more professional.

  • Turker Ahmet

    London South East

    11/03/2019

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    On estimate day I made it clear that I am disabled.
    Quoted one price charged A?150 more.
    On estimate day was told that they would dispose of 1 item for free then was charged A?30 and they left it . The council charges A?10.
    On removal day they came with 5 people and after an hour 3 left leaving 2 men to carry on loading then to unpack.
    Terrible company taking advantage of people who are stressed out on removal day.

  • Electra Dimitriadou

    London South East

    6/01/2019

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    They promised a stress free experience. It was far from it. Very smooth talking to begin with but when things started going wrong and way off the time schedule they had promised, I started asking questions and they were rude and patronising.
    We ended up doing most of the packing ourselves although we had paid for the full packing service.
    To top it off, they wrote with permanent marker pens on my furniture.

  • Tara Mcfall

    London South West

    30/10/2018

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    They completely miscalculated the size of the removal van and storage unit for which I am now having to pay extra for. On the day they took a very long time to dismantle beds - an electric screwdriver would have helped matters greatly. I had to oversee everything.

  • John Wrapson

    Dartford

    14/07/2021

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    I categorically wouldnt recommend this company from our recent experience a couple of weeks ago. Firstly the money we had to pay was completely inflated because we had to move quickly just before the Stamp duty ended and as a consequence of this the price was hiked up.Secondly the Management was very aggressive when dealing with payment and on the day of the move tried to extract even more money to pay saying that the removal operatives was working beyond 5:30pm so needed additional payment. They finished before this time. In conclusion I recommend that you do not use this company. The only plus on the day was that the removal guys were brilliant and couldnt fault them.

  • Velma Campbell

    Dartford

    17/08/2020

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    Turned up on the day with two small Luton vans, did NOT do a full day's packing before (which was all stated on the invoice), added an extra van and man at the last moment. The manager then started adding on extra charges for overtime which was not mentioned on the invoice. They left half of my belongings at my previous address and started demanding an additional A?500 after paying A?1330 (the agreed price on the invoice). The men also tracked oil onto my brand new just laid carpet. I would NOT ever recommend them.

    Happy Movers

    Our Happy Movers feature highlights our many satisfied customers who received not only great service from Compare My Move but our removal partners too. Here we showcase Mary who downsized and moved to be closer to family. She used Sunlight Removals who were on hand to move her belongings to her new home safely.


    Mary Brunton

    "They were very efficient. The lead guy who came to the house, there were 2 other guys with him, he definitely made them work very hard and they had the whole house packed up in absolute record time.”I was amazed at how quick they were - a couple of hours or less and they had everything packed and ready to go."

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    More Information

    Areas Covered

    Bromley (BR), Chelmsford (CM), Croydon (CR), Dartford (DA), London East (E), London East Central (EC), Enfield (EN), Guildford (GU), Kingston-upon-Thames (KT), London North West (NW), Romford (RM), London South East (SE), Sutton (SM), London South West (SW), Twickenham (TW), London West (W)

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