In-Excess Removals

Who are In-Excess Removals

In-Excess Removals has been helping locals move throughout the Home Counties since 1996. Based in Hemel Hempstead, they also serve St Albans, Watford, Tring, Aylesbury, and other surrounding areas.

In-Excess Removals offers both UK and international removals, along with flexible storage solutions. Their versatile fleet of vehicles is designed to meet a wide range of customer needs.

How did they hear about Compare My Move?

A family recommendation connected In-Excess Removals with Compare My Move. This came after Shenda had “asked about a lead generation company.” Our presence at the Movers and Storers show also helped, with their managing director getting a chance to speak to us.

The sign-up process was effortless, stating “You guys are really helpful for any questions we had. So it was completely straightforward”.

What made Compare My Move stand out?

Not only have they seen a strong return on investment but the knock-on effect of getting work through Compare My Move has been huge. A difficult £5,000 job they carried out, ended up giving them a good footing in a particular town through word of mouth “It's done a lot for us that particular job”.

One of the big factors in them joining Compare My Move was the multiple lead types we can offer them. With them starting up International Removals again this was perfect “we've signed up to that recently”.

Unlike other lead generators, our leads are in real time and easily contactable. As Shenda notes, “the numbers aren't fake, and the email addresses don’t bounce back”.

Our system makes it very simple to report any leads that are uncontactable, just a couple of clicks. This was something that In-Excess Removals picked up on “it's far more efficient than the other providers”.

Whilst In-Excess Removals didn’t know that we are BAR affiliates, this was something that they welcomed as “it gives you trust and reassurance in a brand”

What features do they like?

In-Excess Removals could do nothing but praise our Lead Manager app. “We really love it...it's brilliant. It's really user friendly and it's just so easy to click in and identify each individual lead”.

Pausing a specific lead type is another feature that In-Excess Removals love utilising, through Lead Manager. “If we are getting particularly busy for house clearance (leads), we can turn those ones off”.

What growth have they seen?

After a couple of months, business has picked up with our lead generation at the forefront of it. “We're very busy again and Compare My Move has definitely helped grow the business”.

They have some advice for those looking to take up a similar service. Acknowledging reviews is crucial as you're competing with other businesses. “When people write a review, I always go back and say thank you.”

Since our leads come in real time, it's important to reach out quickly. In-Excess make 3 contact attempts. They will call within minutes of receiving the lead, sending an email if there's no answer, and leaving a voicemail later in the day if needed.

Summarising their partnership with Compare My Move so far, In-Exess states “it's been effective in terms of helping us grow and you know how efficient we are with the leads. I would say it's easy to work with you guys. You guys have been friendly and helpful.”