McCallums Surveyors

McCallums Property Surveying

Superb
based on 66 reviews
member since November 2020
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Reviews & Ratings
Customer Reviews
  • Louise Simmonds

    Norwich

    29/01/2024

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    Excellent, fast and efficient. Good communication.

  • Vijaya Kumar Kanagala

    Reading

    11/01/2024

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    Service is good and timely. Completed the survey on time and received the report.

  • Jenna Finch

    London South East

    10/01/2024

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    Very thorough report , the surveyor spoke to me afterwards on the phone to clarify some points

  • Ahmet Uner

    Reading

    3/01/2024

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    Prompt professional and detailed survey

  • Martin Gould

    Ipswich

    3/01/2024

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    Very good. An excellent service. Would highly recommend.

  • Charles Coombes Hancock

    Tonbridge

    7/12/2023

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    Surveyor picked up on things that legal searches contradict and said the details of a boiler were unsubstantiated yet he was shown the receipt at the time. I feel the survey was written to quantify the charge.

  • Isidora D'costa

    Hemel Hempstead

    4/12/2023

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    Very prompt and professional. Had good feedback throughout.

  • Maria Teresa Lax-Pericall

    Kingston-Upon-Thames

    1/12/2023

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    Very responsive company. The estate agent cancelled the surveyor's at short notice because of problems of the estate agent (nothing to do with the surveyor) . McCallums managed to survey two days before the exchange was due and sent me a report the following day in the evening. Useful report.Thank you

  • Manpreet Singh Chawla

    Twickenham

    1/11/2023

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    Very reliable, efficient, informative and dedicated towards there work. Would recommend and will do more business in future. Thanx

  • James Dutton

    St-Albans

    31/10/2023

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    We were on a super tight schedule, and McCallums were able to book the surgery very quickly! A slick and professional service. Would definitely recommend.

  • David Woodworth

    Ipswich

    31/10/2023

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    A very thorough report which pointed out some things we had missed. Report was emailed 2 days after his visit. A very efficient service, with a very competitive price. Wouldnt hesitate to use them again

  • Andrew Filby

    Ipswich

    23/09/2023

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    Very good service. Less expensive than the others and an excellent report written promptly!

  • George Gladstone

    Reading

    22/09/2023

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    Responsive by email, were flexible and helped find a suitable date for the survey. Thorough report on the property with good attention to detail, turned around rapidly. Well priced. Would definitely use their services again.

  • David Tyson

    Norwich

    25/08/2023

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    Great survey Great pictures of areas we could not access ourselves And very detailed report for a level 3 survey successfully identified items we were unaware of

  • Liz Goodall

    Colchester

    22/08/2023

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    The surveying company were incredibly responsive and swift; the survey was completed within 48 hours of us signing up. The survey took place on a Friday and the report was with us by late Monday. The report, as far as I can tell, is very clear and thorough, would recommend without hesitation

  • Edith Graham

    Chelmsford

    21/08/2023

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    1st class service, communication was great and would highly recommend. Professional service

  • Connor Nicoll

    Ipswich

    18/08/2023

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    Overall really good. They were good at communicating during the process and although they had to reschedule the survey date, we were informed and it was re-booked very quickly. Very happy with the service

  • John Cutts

    Norwich

    14/08/2023

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    Good coms and price. Quick to make appointment. Efficient in the report production.

  • Justina Briliute

    Cambridge

    12/08/2023

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    Very professional service. Easy to use online portal. Promptly completed the survey and issued a comprehensive report. Highly recommend.

  • Sacha Westgate

    Norwich

    31/07/2023

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    Can't fault - simple and hassle free. They arranged access themselves and all I had to do was wait for the survey. Survey is clear and was provided quickly

  • Freddie Coburn

    Cambridge

    25/07/2023

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    Very efficient, great communication at each stage and a detailed Level 2 report that answered all of our questions.

  • Benjamin Bruce

    Enfield

    5/07/2023

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    They were quick and easy. They were able to give a comprehensive report. Excellent value for money!

  • Matt Moderate

    Reading

    3/07/2023

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    Natasha at McCallums was very experienced and ready to help as and when. The price is also very good value for money.

  • Paige Parker

    Cambridge

    28/06/2023

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    Surgery went really well, super quick service, customer service was excellent too! Definitely recommend

  • Ambia Ferdous

    Romford

    19/06/2023

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    Had a great experience 10/10McCallums were fast to respond to my initial emails and calls. My surveyor was Paul and he was great, very pleasant, informative and helpful. They completed my survey report within 2 days and it was descriptive, covered a lot of areas and included images. Paul gave me a call right after visiting the property to share his views and let me know I could contact him anytime to discuss the report. Had a great experience.

  • Rohail Lashari

    London West

    15/06/2023

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    I was quite disappointed in the service. I asked for a phone call to walk me through the report and the surveyor said they were busy with meetings and should email questions.I emailed them asking about underfloor heating that was mentioned in the report and it turned out that was added by mistake which made me question the entire report.I specifically asked beforehand if they could share details on the services such as heating, gas and water and it turned out they only mentioned in the report that I need to hire an expert for each to get details on those, so not sure what value the surveyor added. These services were also highlighted as 3 (high risk) which I dont understand why if I need to ask experts for a full report.

  • Chloe Marsh

    Ipswich

    27/05/2023

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    The team were extremely efficient in replying to emails, providing us with details and then getting the survey done. The same day the surveyor rang to go through his findings and then two days later our very detailed report came through. Great service and very friendly and professional.

  • Adam Forster

    Ipswich

    18/05/2023

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    Great process from start to finish. Very thorough report including an accurate estimate for repair works. Plus almost 3 times less expensive than the surveyor my estate agents recommended.

  • Sharon Lucas

    Ipswich

    20/04/2023

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    I would highly recommend this company for home buyers surveys.They had the most reasonable quote by far (& we had around 10 other quotes) and from start to finish were very professional. They did the quote within a week and even left a message on my phone giving me a brief outline of any problems found. The actual report was ready in a couple of days.

  • Michael Burch

    Oxford

    17/04/2023

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    Excellent in all aspects. Customer service was first class and access to surveyor to ask questions was impressive.

  • Oscar Jenkins

    Oxford

    17/04/2023

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    Very good. Quick, effective and informative. Would definitely recommend

  • Claire Mccomas

    Southampton

    13/04/2023

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    Very helpful before and on the day, called to inform me of the outcome on the day as well as the formal report after.

  • Jaspreet Mudhar

    Ilford

    13/04/2023

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    Very good, called the surveyor who helped me understand every part of the report which was essential, Really pleased.

  • Craig Noble

    Reading

    7/04/2023

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    A throughly efficient and professional service

  • Jessie Barrell

    Milton Keynes

    27/11/2022

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    Very easy from start to finish in arranging a date.Very detailed report, with some great findings which will help with my move/decision.Customer service brilliant, straight to the point.

  • Adam Cann

    Slough

    9/11/2022

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    Pleasure to deal with and very easy to understand each stage of the process with relevant updates provided.

  • Lauren Woodley

    Southend-On-Sea

    5/11/2022

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    Quick and easy. Detailed report. Excellent price compared to other companies

  • Ian Maddocks

    Colchester

    19/10/2022

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    I highly recommend McCallums and my surveyor Paul Johnson. His experienced eye has helped us greatly in our purchase and called out details we needed.

  • Paige Waistell

    Norwich

    19/10/2022

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    Really great survey, they put a lot of detail into the report and sent us the report within only a few days. Their price was significantly lower than a lot of other quotes that I had received, I would highly recommend them if you need a basic home buyers report survey (I cannot comment on any more thorough reports as we only had the home buyers)

  • John Hinshelwood

    London North

    18/10/2022

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    Fine, quick and easy admin and service.

  • Mohammed Jamil

    Romford

    11/10/2022

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    Needed a homebuyers survey carried out asap due to the current mortgage situation and rush to completion! Came across McCallums via a comparison site, who were by far the cheapest which made me skeptical at first but the reviews speak for themself! Amazing quick and efficient was my experience, surveyor booked in within a day due to a cancellation and report within a couple of days. Report was very decent and findings were helpful. Will definitely be recommending McCallums to friends and family

  • Gillian Riviere

    Ipswich

    24/08/2022

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    When I booked the survey the person in the office was helpful and informative. Everything proceeded a timely manner and was easy to arrange. Paul Johnson carried out the survey and was excellent at keeping me informed. On the day of the survey he called me to give an overview of what he had found and when I would receive the full report. He was happy to explain things and generous with his time. The report came through well within the time frame advertised by McCallums. I would be more than happy to use this company again in the future and to recommend them.

  • Pt Connolly

    Romford

    22/07/2022

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    I looked up local surveyors on Compare my move website

  • Isla Maceachern

    Ipswich

    19/07/2022

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    An incredibly easy and straightforward process. After being matched with two possible options on the website, we chose McCallums and we were not disappointed. Contact was initially made via email and then followed up with a phone call. Terms and costs were clearly laid out so there were no surprises. The survey was carried out at the scheduled time and the report was received promptly with courtesy emails in between keeping us updated with progress. We would recommend both this website and McCallums.

  • Bill Tickner

    Ipswich

    22/06/2022

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    Efficient, thorough, competent.

    Response:
    thank you
  • Catherine Dunne

    London North

    17/04/2022

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    Very happy with the service. They were quick to respond to queries. The survey was booked promptly and the report, which was very thorough, was emailed through the following day.

  • Samuel Rideout-Hunt

    Stevenage

    29/03/2022

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    Very detailed and thorough report for the money, I was more than happy with that. The only minor negative feedback I could give is it stated on their booking documents they call you on the day to discuss the survey. However that didn't happen until I chased it up hours later. I think if I hadn't called to chase it up I doubt a call would have taken place.

  • Anna Gok

    Norwich

    27/03/2022

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    They were the most economic of the several quotes I received. They carried out the survey quickly and they produced a very professional report with photographic evidence to support the text. I found these visuals very useful to understand the problems.

  • Sarah Moronfolu

    Southend-On-Sea

    21/03/2022

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    Amazing and very easy to communicate with

  • Joanna Teh

    Reading

    18/03/2022

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    I found McCallum through Comparemymove.com. They turned out to be most value for money, efficient and thorough in their Building Survey report. Thank you for shortlisting the companies for me.

  • Bryan Mcintosh

    Slough

    9/03/2022

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    clear and concise feedback - very professional. Helpful staff.

    Response:
    thank you,
  • Ian Corbett

    Colchester

    21/02/2022

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    Competitive price and quick to survey but a week later still no report.

    Response:
    thank you
  • Natasha Richards

    Ipswich

    4/10/2021

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    Very easy to get in touch with, good communication. Prompt contact once survey was done

    Response:
    Dear NatashaThank you for your review and it was a pleasure to do business with you. Many thanksNicki
  • Yuko Watanabe

    Oxford

    31/08/2021

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    Great communication,really great work and professional.

    Response:
    Thank you, Yuko, for your review, which is much appreciated.
  • Michael Fellows

    Cambridge

    6/08/2021

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    Professional service during a very busy time. Survey clear and concise. All in all good value and I would recommend.

    Response:
    Thank you, Michael, your review is much appreciated.
  • Philip Atkinson

    Ipswich

    4/08/2021

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    A very comprehensive survey which we were pleased we did for peace of mind. The survey was completed on the date set and the results were emailed to me two dyas after. Recommended!

    Response:
    Thank you Philip, your comments and review are very much appreciated.
  • Dorota Trych

    Norwich

    5/07/2021

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    Awful customer service, appointment was delayed twice, once after payment was taken without asking the client if its ok. I was assured that Ill receive the report as if it was done on the original booking but this did not happen. No communication with regards to that. The report did not arrive within the time frame stated and my initial enquiry about it was ignored. Very poor service, do not recommend.

    Response:
    Dear DorotaWe are sorry that your experience with McCallums wasn't to your satisfaction. The survey dates were delayed due to circumstances out of our control, but we do apologise for the delay with the report, which took longer than anticipated to be sent out, due to an unprecedented workload.
  • Angela Nutt

    Reading

    5/05/2021

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    Professional, prompt, courteous

    Response:
    Thanks, Angela, for your review, it's much appreciated.
  • Isabella Breadman

    Reading

    19/04/2021

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    Fantastic quick service, great price! Highly recommend

    Response:
    Hi IsabellaThanks so much for your review, we appreciate it.Nicki
  • Barbara Hall

    Colchester

    31/03/2021

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    A little disappointing that the survey could not be completed sooner but understand how busy they must be at the moment. Benefit of hindsight, I would have checked with them on initial enquiry and paid a little more to have it done in a timely fashion.

    Response:
    Hi Barbara, thanks for your review. We are working as hard as we can to book surveys in as early as possible for our clients, but as you say, it's an extremely busy time at the moment with the new stamp duty deadline looming.We appreciate your business.
  • Kim Bullimore

    Colchester

    29/03/2021

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    Great service. Report given in understandable language

    Response:
    Thanks for your review, we appreciate it
  • Lesley Brooks

    Colchester

    17/03/2021

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    Very easy to do business with and at a competitive price

    Response:
    Thank you for your 5 star review, it's much appreciated
  • Donna Campbell

    Norwich

    27/02/2021

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    McCallum's are fantastic! Really good value for money, extremely thorough and efficient customer services. Sadly my first sale fell through but I went back to them for the 2nd house because I thought they were so good. They are considerably lower price than the other surveyors in my area but that is not reflected in the quality of the report. Keep up the excellent work McCallums!

    Response:
    Many thanks, and we wish you the very best in your new home
  • Lisa Ireland

    Ipswich

    25/02/2021

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    We were extremely happy with the service we received from McCallums. The team made every effort to fit around our needs in terms of dates and the survey report was received quickly after the survey took place. It was comprehensive and easy to read. We had some further enquiries that arose through our searches after the survey date and Andy the surveyor was extremely helpful in providing further support and advice in respect of that. Overall we were very happy with the service provided which also was very good value for money, and we would happily recommend McCallums.

    Response:
    Thanks for your review, Lisa, it's very much appreciated! Team McCallums
  • Christine Barton

    Ipswich

    24/02/2021

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    Our initial enquiry was answered very promptly and all other communication was just as efficient. Excellent service.

    Response:
    Thanks so much for your review, Christine, it's much appreciated.
  • David Trunks

    Colchester

    27/01/2021

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    Good service at reasonable rates A**

    Response:
    Thank you so much for your review, it's much appreciated.
    More Information

    Areas Covered

    St-Albans (AL), Brighton (BN), Cambridge (CB), Chester (CH), Chelmsford (CM), Colchester (CO), Canterbury (CT), London East (E), London East Central (EC), Enfield (EN), Guildford (GU), Harrow (HA), Hemel Hempstead (HP), Ilford (IG), Ipswich (IP), Kingston-upon-Thames (KT), Liverpool (L), Luton (LU), Rochester (ME), Milton Keynes (MK), London North (N), Northampton (NN), Norwich (NR), London North West (NW), Oxford (OX), Reading (RG), Redhill (RH), Romford (RM), London South East (SE), Slough (SL), Southend-on-Sea (SS), London South West (SW), Tonbridge (TN), Twickenham (TW), Southall (UB), London West (W), Warrington (WA), London West Central (WC), Watford (WD)

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