First established in 1890, Watsons are a leading firm of property professionals. We have carried out thousands of property surveys over the years, gaining an in-depth experience of a variety of building types.
Our reputation for high quality service and first-class expertise has grown as our business has developed. We offer a unique personal service, tailored to the individual homeowner, business or commercial property owner, throughout the purchase process and beyond.
We are proud to operate our expert surveying in Leicestershire, Norfolk, Suffolk, Essex, Cambridgeshire, Lincolnshire, Rutland and many more locations. At Watsons, we pride ourselves on our professional and skilled team of Chartered Surveyors and Registered Valuers, who are all members of The Royal Institution of Chartered Surveyors (RICS).
Besides carrying out RICS Home Survey Level 2 and Level 3, we offer a wealth of surveyor services, including: Help to Buy Valuations, Lease Extensions, Probate/Matrimonial, Expert Witness to name a few. Please contact your local office directly for a full list of services:
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Compare SurveyorsNorwich
13/10/2021
Review:The survey was organised very swiftly. The RICS level 3 survey was very detailed and I had a clear picture of exactly what I was buying and some helpful recommendations.Chris was very helpful with follow-up questions I had.
Response:
Dear Craig, Thank you for taking the time to provide us with your valuable feedback. We always strive to exceed our customers expectations and meet their requirements in everything we do. Quality and excellent customer service are what distinguish Watsons from others. If there is anything else we can do for you at this time, or in the near future, please do not hesitate to get in touch. We look forward to your continued support. Kind regards, Sophie Morton-Crate, Customer Services ManagerSheffield
26/02/2021
Review:Watsons were amazing!
They kept us informed and updated on the process
There website is really easy and clear to follow
The report is detailed and informative yet very clear and easy to read.
Great companyResponse:
Dear RiaThank you for taking the time to provide us with your valuable feedback. We appreciate your comments and welcome you to our long list of satisfied and much valued customers. We always strive to exceed our customers expectations and meet their requirements in everything we do. Quality and excellent customer service are what distinguish Watsons from others. If there is anything else we can do for you at this time, or in the near future, please do not hesitate to get in touch. We look forward to your continued support. Kind regards Sophie Morton-Crate Client Services ManagerNewcastle-Upon-Tyne
5/01/2021
Review:Good price and a very detailed report. We are very pleased with the Building Survey.
Response:
Dear Travis Thank you for taking the time to provide us with your valuable feedback. We appreciate your comments and welcome you to our long list of satisfied and much valued customers. We always strive to exceed our customers expectations and meet their requirements in everything we do. Quality and excellent customer service are what distinguish Watsons from others. If there is anything else we can do for you at this time, or in the near future, please do not hesitate to get in touch. We look forward to your continued support. Kind regards Helen Vanstone Client Services ManagerPeterborough
4/12/2020
Review:Excellent detailed service. I would not hesitate to recommend this company
Response:
Dear Cherry Thank you for taking the time to provide us with your valuable feedback. We appreciate your comments and welcome you to our long list of satisfied and much valued customers. We always strive to exceed our customers expectations and meet their requirements in everything we do. Quality and excellent customer service are what distinguish Watsons from others. If there is anything else we can do for you at this time, or in the near future, please do not hesitate to get in touch. We look forward to your continued support. Kind regards Helen Vanstone Client Services ManagerPeterborough
3/12/2020
Review:Very efficient service ,had a level 2 homebuyers survey which was very thorough and detailed ,from phone call to receiving survey 10days very happy with service
Response:
Dear Christopher Thank you for taking the time to provide us with your valuable feedback. We appreciate your comments and welcome you to our long list of satisfied and much valued customers. We always strive to exceed our customers expectations and meet their requirements in everything we do. Quality and excellent customer service are what distinguish Watsons from others. If there is anything else we can do for you at this time, or in the near future, please do not hesitate to get in touch. We look forward to your continued support. Kind regards Helen Vanstone Client Services ManagerHull
2/12/2020
Review:Very good communication, fast service and good price. Friendly staff
Response:
Dear Janine Thank you for taking the time to provide us with your valuable feedback. We appreciate your comments and welcome you to our long list of satisfied and much valued customers. We always strive to exceed our customers expectations and meet their requirements in everything we do. Quality and excellent customer service are what distinguish Watsons from others. If there is anything else we can do for you at this time, or in the near future, please do not hesitate to get in touch. We look forward to your continued support. Kind regards Helen Vanstone Client Services ManagerDurham
27/11/2020
Review:Quick service, extensive knowledge. Very pleased with the outcome.
Response:
Dear Claire Thank you for taking the time to provide us with your valuable feedback. We appreciate your comments and welcome you to our long list of satisfied and much valued customers. We always strive to exceed our customers expectations and meet their requirements in everything we do. Quality and excellent customer service are what distinguish Watsons from others. If there is anything else we can do for you at this time, or in the near future, please do not hesitate to get in touch. We look forward to your continued support. Kind regards Helen Vanstone Client Services ManagerCleveland
15/11/2020
Review:Customer service was faultless! communicated via email, always a prompt response to any queries I had. The actual survey was carried out promptly which was brilliant as COVID seems to be holding everything up. The report was sent via email the day after the survey was carried out. I would definitely use this company again.
Response:
Dear Terri Thank you for taking the time to provide us with your valuable feedback. We appreciate your comments and welcome you to our long list of satisfied and much valued customers. We always strive to exceed our customers expectations and meet their requirements in everything we do. Quality and excellent customer service are what distinguish Watsons from others. If there is anything else we can do for you at this time, or in the near future, please do not hesitate to get in touch. We look forward to your continued support. Kind regards Helen Vanstone Client Services ManagerYork
29/10/2020
Review:James was excellent in helping me book and decide on the type of survey.
Response:
Dear Sandie Thank you for taking the time to provide us with your valuable feedback. We appreciate your comments and welcome you to our long list of satisfied and much valued customers. We always strive to exceed our customers expectations and meet their requirements in everything we do. Quality and excellent customer service are what distinguish Watsons from others. If there is anything else we can do for you at this time, or in the near future, please do not hesitate to get in touch. We look forward to your continued support. Kind regards Helen Vanstone Client Services ManagerIpswich
12/10/2020
Review:Ruth from Watsons was efficient , arrived on time and was correctly Covid protected .
Response:
Dear Merle Thank you for taking the time to provide us with your valuable feedback.We appreciate your comments and welcome you to our long list of satisfied and much valued customers. We always strive to exceed our customers expectations and meet their requirements in everything we do. Quality and excellent customer service are what distinguish Watsons from others. If there is anything else we can do for you at this time, or in the near future, please do not hesitate to get in touch.We look forward to your continued support.Kind regardsHelen VanstoneClient Services ManagerPeterborough
8/10/2020
Review:Slick online interface. Very response when called. Speedy survey report.
Response:
Dear Ryan Thank you for taking the time to provide us with your valuable feedback.We appreciate your comments and welcome you to our long list of satisfied and much valued customers. We always strive to exceed our customers expectations and meet their requirements in everything we do. Quality and excellent customer service are what distinguish Watsons from others. If there is anything else we can do for you at this time, or in the near future, please do not hesitate to get in touch.We look forward to your continued support.Kind regardsHelen VanstoneClient Services ManagerYork
5/10/2020
Review:Great, absolutely brilliant got the report on the day it was done.
Response:
Dear Anna Thank you for taking the time to provide us with your valuable feedback.We appreciate your comments and welcome you to our long list of satisfied and much valued customers. We always strive to exceed our customers expectations and meet their requirements in everything we do. Quality and excellent customer service are what distinguish Watsons from others. If there is anything else we can do for you at this time, or in the near future, please do not hesitate to get in touch.We look forward to your continued support.Kind regardsHelen Vanstone Client Services ManagerDerby
2/10/2020
Review:James Patience from Watsons Propery was very helpful. The service was professional and the survey report was sent to me the next day itself. A very happy customer!
Response:
Dear Abdul Thank you for taking the time to provide us with your valuable feedback.We appreciate your comments and welcome you to our long list of satisfied and much valued customers. We always strive to exceed our customers expectations and meet their requirements in everything we do. Quality and excellent customer service are what distinguish Watsons from others. If there is anything else we can do for you at this time, or in the near future, please do not hesitate to get in touch.We look forward to your continued support.Kind regardsHelen VanstoneClient Services ManagerNottingham
8/10/2021
Review:Great guy - friendly, professional, honest and quick
Response:
Dear Alex, Thank you for taking the time to provide us with your valuable feedback. We are always more than happy to provide a hard copy if requested, we are trying to be a paperless office so email is our usual method. We always strive to exceed our customers expectations and meet their requirements in everything we do. Quality and excellent customer service are what distinguish Watsons from others. If there is anything else we can do for you at this time, or in the near future, please do not hesitate to get in touch. We look forward to your continued support. Kind regards, Sophie Morton-Crate, Customer Services ManagerLeeds
22/07/2021
Review:A very friendly and helpful service was received. The surveyor took time to explain any issues with the property and even went back to view one of the rooms at a later date as it was locked on the initial survey visit. No extra charge was levied. I would highly recommend using this service. Anthony Alleyne
Response:
Dear Anthony, thank you for taking the time to provide us with your valuable feedback. We appreciate your comments and welcome you to our long list of satisfied and much valued customers. We always strive to exceed our customers expectations and meet their requirements in everything we do. Quality and excellent customer service are what distinguish Watsons from others. If there is anything else we can do for you at this time, or in the near future, please do not hesitate to get in touch. We look forward to your continued support. Kind regards Sophie Morton-Crate Client Services ManagerYork
29/07/2021
Review:I used Watsons for a level 2 survey plus valuation on the property I was purchasing. They were quick at attending the property and the next day I received a copy of the comprehensive survey and valuation - a document of over 50 pages - by email!!A hard copy of such an important document is essential and there can be no excuse for not providing one.I cannot therefore recommend this surveying company unless you have access to a good copying machine
Response:
Dear Kenneth, Thank you for taking the time to provide us with your valuable feedback. We are always more than happy to provide a hard copy if requested, we are trying to be a paperless office so email is our usual method. We always strive to exceed our customers expectations and meet their requirements in everything we do. Quality and excellent customer service are what distinguish Watsons from others. If there is anything else we can do for you at this time, or in the near future, please do not hesitate to get in touch. We look forward to your continued support. Kind regards,Sophie Morton-Crate, Customer Services ManagerNorwich
3/08/2021
Review:Watsons quote suggest that you watch and read RICS guides, but don't be fooled into thinking that the second choice of a Home Buyers Survey, is the same as a RICS type 2 survey, it's not.
Lincoln
18/01/2021
Review:Online sign up process was overly complicated. It involved about 20 or so emails from the company, most badly worded & misleading. Too many stages to sign up, each stage resulting in several emails before you can proceed to the next stage.
Response:
Dear Mr Bailey, Thank you for talking with us on 21st January. As you're aware, after an investigation into your case it was discovered you had accidentally created two Survey Booker accounts with us, resulting in a double set of emails to your inbox. In this case, we could only rectify the issue after the issue had been highlighted to us, and we discovered the cause. We encourage all of our customers who come to us for quotes or booking online, to create an account with us to house any quotes/reports from any instructions. This gives customers access to these at all times. If you need any further clarification, please call our Client Services Hub on 01603 751577 and we would be happy to discuss any further feedback or concerns. Kind regards Helen Vanstone Client Services Manager
RICS Home Survey Level 2
Choose a RICS Home Survey Level 2 if you would like more extensive information whilst buying or selling a conventional house, flat or bungalow, built from common materials and in a reasonable condition.
The report includes:
- All of the features in a Condition Report.
- Our surveyor’s professional opinion on the market value of the property.
- An insurance reinstatement figure for the property.
- A list of problems that may affect the value of the property.
- Advice on repairs and on-going maintenance.
- Issues that need to be investigated to prevent serious damage or dangerous conditions.
- Legal issues that need to be addressed before completing your conveyancing.
- Information on location, local environment and recorded energy efficiency (where available).
- Includes a more extensive inspection of the property.
RICS Home Survey Level 3
You should choose a RICS Level 3 survey if you’re dealing with a large, older or run-down property, if the building has been significantly altered or if you are planning major renovation works. This is a more in-depth report and includes details of the structure and fabric of the property.
The report includes:
- A thorough inspection and detailed report on a wider range of issues.
- A description of visible defects and potential problems caused by hidden flaws.
- An outline of repair options and the likely consequences of inactivity.
- Advice for your legal advisors and details of serious risks and dangerous conditions.
- Does not include a valuation.
- Estimated costs of repairs may be included as an option.
Valuations
We are proud to provide a range of valuations to help when buying or selling property. This includes Ordnance Survey map validation, general insurance qualification, flood risk assessment, subsidence risk, and collation of online datasets to offer a true market value.
All of our valuations are carried out by RICS registered valuers who have local knowledge as well as intensive experience.