Based in London, Ackroyd Legal are proud to provide their conveyancing services across the whole of the UK. Born from one of the fastest-growing, city-based law firms in recent times, brings together the best of the best.
Ackroyd Legal combines the experience, knowledge, and expertise of firms that have been serving their local communities for the last 300 years. We are proud to offer a fresh new take on the traditional idea of a standard law firm.
We can help you with the sale, purchase and sale and purchase of property for a smooth process.
Your moving journey has yet to begin!
Conveyancing
Get connected with up to 6 regulated conveyancers to save time and money.
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Get matched with up to 6 accredited surveyors to save on your property survey.
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Get matched with up to 6 house clearance companies to save time and money.
Compare House ClearanceBirmingham
24/10/2023
Review:Easy app for identity checks etc. Whole process carried out from my armchair. Less than half the price of local conveyancers. Will use again.
Response:
Dear Ian,Thank you so much for taking the time to share your positive experience with our app. We are delighted to hear that you found the identity checks and the entire process convenient, all from the comfort of your armchair.It's our mission to provide user-friendly solutions, and we're thrilled to have exceeded your expectations. Saving you both time and money is something we take pride in, and we're glad to know that our services were more cost-effective compared to local conveyancers.We look forward to the opportunity to assist you again in the future. If you have any suggestions for improvement or if there's anything specific you'd like to share about your experience, please don't hesitate to reach out. Your feedback helps us continually enhance our services.Thank you once again for choosing our app, and we can't wait to serve you again.Best regards,Client Services Team Ackroyd LegalLeeds
19/10/2023
Review:Poor communication NegligenceOffered fix price quote but keep increasing Changed solicitations 4 times
Response:
Dear Shuaib,Thank you for taking the time to provide your feedback, and I sincerely apologize for the challenges you encountered during your engagement with our services. Your experience does not meet the standards we strive for, and we are committed to addressing the issues you've raised.Effective and transparent communication is paramount in our services. We are taking immediate steps to review and improve our communication processes to ensure that our clients are well-informed throughout the entirety of their engagement.I also want to address your concerns about the changes in the fixed price quote and the alterations in solicitations. I understand the importance of reliability in financial matters and the frustration that can arise when there are unexpected adjustments.Once again, I apologize for any inconvenience and frustration caused by these issues. Your feedback is invaluable, and we are committed to learning from this experience to enhance our services moving forward.Thank you for bringing these matters to our attention.Sincerely,Client Services Team Ackroyd LegalBournemouth
9/10/2023
Review:Poor response to emails. Poor accounting did not stick to fixed price quote. Definitely will not use again
Response:
Dear Colin,I appreciate you taking the time to share your feedback,Timely and effective communication is essential, and it is clear that we did not meet your expectations in this regard. We are currently reviewing our email response procedures to ensure that all inquiries receive the attention they deserve, and we will take steps to improve our communication efficiency.I also want to acknowledge your concerns about the accounting discrepancies and your fixed price quote. I understand how crucial transparent and accurate financial dealings are, and I am sorry for any confusion or frustration caused by these issues.I genuinely regret that your experience has led you to decide not to use our services again. Your feedback is invaluable in helping us understand where we fell short and how we can make improvements.Once again, I apologize for the inconvenience and frustration you have experienced. We take your feedback seriously, and we are committed to learning from this experience to ensure that we provide a better service for our clients in the future.Sincerely,Client Services TeamBirmingham
23/09/2023
Review:They have passed it to a company called wymlegal. Who have not been very helpful at all. A few times when I call they just disconnect the call.
Response:
Hi Abdullah,Thank you so much for taking the time to share your positive experience with our app. We are delighted to hear that you found the identity checks and the entire process convenient, all from the comfort of your armchair.It's our mission to provide user-friendly solutions, and we're thrilled to have exceeded your expectations. Saving you both time and money is something we take pride in, and we're glad to know that our services were more cost-effective compared to local conveyancers.We look forward to the opportunity to assist you again in the future. If you have any suggestions for improvement or if there's anything specific you'd like to share about your experience, please don't hesitate to reach out. Your feedback helps us continually enhance our services.Thank you once again for choosing our app, and we can't wait to serve you again.Best regards,Client Services Team Ackroyd LegalReading
25/12/2022
Review:Poor communication on progress and case workers seem overloaded. Reception makes you feel like you have a real strain on their day if you have to call them.One day the legal profession will wake up to the 21st centurary of great customer experience. Ackroyd are still in the 19th centuary.
Response:
Dear James,Thank you for taking the time to share your feedback with us. We sincerely apologize for any frustration or inconvenience you experienced during your interactions with our team. Your insights are invaluable to us, and we are committed to addressing the issues you raised to improve our services.We understand the importance of effective communication and the impact it has on our clients' experiences. Rest assured, we are taking immediate steps to review and enhance our communication processes to ensure that our clients are kept well-informed throughout their journey with us.Regarding your experience with our reception, We are committed to fostering a welcoming environment for all our clients, and we will be providing additional training to our reception staff to ensure that every interaction is positive and helpful.Once again, thank you for bringing this to our attention. We are committed to learning from this feedback and making the necessary changes to provide a better experience for our clients in the future.Sincerely,Client Services Team Ackroyd Legal
Sale
When you’re selling a property, let Ackroyd Legal take care of the legal side of the sale from start to finish. Our team of experts are here to make the process run smoothly up until completion day. From putting together draft contracts to liasing with third parties, we can handle it all.
Purchase
Buying a house is one of the biggest transactions most of us will make in our lifetime, so it’s important to get it right. We’ll help you through the legal process of buying a property, from opening your conveyancing case, ordering conveyancing searches and organising a completion day, we remain professional and friendly.
Sale and Purchase
If you're selling your home and buying a new one, we can help with the legal side of both the sale and purchase.
Areas Covered
St-Albans (AL), Birmingham (B), Bath (BA), Bournemouth (BH), Brighton (BN), Bristol (BS), Cardiff (CF), Colchester (CO), Canterbury (CT), London East (E), London East Central (EC), Enfield (EN), Gloucester (GL), Guildford (GU), Harrow (HA), Hemel Hempstead (HP), Ilford (IG), Kingston-upon-Thames (KT), Liverpool (L), Leeds (LS), Manchester (M), Rochester (ME), Milton Keynes (MK), London North (N), London North West (NW), Oxford (OX), Plymouth (PL), Portsmouth (PO), Reading (RG), Redhill (RH), Slough (SL), Sutton (SM), Southampton (SO), London South West (SW), Telford (TF), Tonbridge (TN), Twickenham (TW), Southall (UB), London West (W), London West Central (WC), Watford (WD)Compare Local Conveyancers
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