they were friendly and polite and provided an excellent service at a very competitive price
Brilliant service. The team were friendly polite and helpful. They kept is informed at every stage of the survey and provided the report on time. And is is that wasn't enough they even came in slightly cheeper than the alternative company.
Having stated that the property was built in 1998, when in fact it was built in 1952!!!!, We were not impressed.
The report stated there was an unsupported chimney, when we queried if this was concerning the open fire in the lounge as no other was visible outside, we were informed that that information could only be obtained by a further survey. Stud walling was also identified but would also require a further survey to be able to say which walls it referred to.
The seller of the property was offended by the failure to inform them until after closing hours, that the surveyor wouldn't be arriving until the following day, and that the surveyor appeared scruffily dressed and didn't a
apologize for their delay in doing the survey.
Frankly we feel that we wasted £400.