Our family run removal company, House to Home is the product of 20-years of experience in home removals. We pride ourselves on our customer care and client relationships. Our warm, friendly and approachable staff strive to put customers at ease through what is often a stressful and sometimes anxiety-inducing experience. Moving House is a disruptive time but with our skills, expertise and that extra level of care and commitment, we will guide you through the experience smoothly. House to Home Removals & Storage offers a range of services from home and international removals to storage and packing. We tailor the service to suit you so if you also need help with dismantling and reassembling furniture or perhaps un-plumbing the washing machine or if you require cleaning services, you let us know and we will assist.
Arrived on time. Really friendly/helpful team and took great care of our items. Would certainly recommend
The company we decided to use was very professional and did everything very thoroughly. A representative of the company visited the home we were moving from and went through with ourselves everything that we wanted to take with us to the new property. The quote was well within our budget and we were left with a good feeling at the end of the quotation. The removal men turned up on our date of move and were very polite and professional. They packed the trucks used very quickly and carefully and followed our directions. After a long journey to our new address the removal men unpacked our things into the relavent rooms as directed and remained professional at all times. Very good job done by the removal men.
The 4 men that moved us were so polite and helpful. Nothing was too much trouble and it was raining hard on the day we moved.
We constantly had a laugh with them and they felt like friends.
A very big thank you and gold star to all of them. We couldn't thank them enough.
Mr & Mrs Stow
Nick and Danny were absolutely fantastic, I would recommend this company in a heartbeat. Super professional and they even helped me on the day to bring a huge flat pack wardrobe upstairs! Thank you for being so efficient it really made it stress free in the day.
Brett, Jo, Nick and the whole team were so accommodating and helpful in the run up to our move. Our dates kept changing and they couldn't be more understanding!! Will definitely be using them next time we move as they made it pain free.
The two men who did our move were absolutely fantastic. They were on time, polite and very helpful throughout our move. I will not hesitate to recommend them to anybody. They made it an absolute pleasure to move.
The only thing that lets House to Home Removals down is the fact that nearly every time you ring their Maidstone phone number it is not answered but to be fair they do ring you back most of the time. I would also have appreciated something written to me saying we will arrive on such and such a day at a certain time to move you out. Verbal communications are fine up to a point but if you a worrier like me you will worry if they are going to turn up!
Do not use this company unless price is your no. 1 priority and you are willing to risk damage to item(s). Initially very friendly when dealing over the phone and estimation, flexible with dates and agreed a low price. 2 man team arrived to pack and move. They were efficient, but we noticed damage to a bedside table. This was photographed at the time and we were told that this would be reported.
I chased Nick up on the damage and also removal of the boxes, he offered some compensation (not the full price) but stated that they accepted no liability. I offered to go via the insurance route then received some incredible emails which in summary said:
They did not cause the damage (they photographed it at the time) but had no proof to back this up.
Insurance would take 6 - 12 months to pay out. But they refuse to give me the insurance details.
Would charge me for taking the boxes to the tip but then stated that they would collect as a favour.
Said I had shown then threatening and aggressive behaviour which is odd seeing that I tipped the removal team and spoke to Nick on the phone without incident.
Here at House to Home, we provide reliable and professional home removal services. We are fully accredited and insured so you can rest easy in the knowledge that your belongings are safe with us. Our mission is to get you through your moving day with as little stress as possible. We have the skills, knowledge and expertise to move all your furniture safely. We possess all the necessary, professional equipment to carry out the job with ease. Our vehicles are fitted with strapping and we will use blankets to protect items in transit. All furniture will be suitably wrapped and padded to protect from potential damage. We will use wardrobe cartons, sofa and mattress covers and carpet protectors to show your home and belongings the appropriate care and respect. On the day of your move, which will have been agreed on by you, we will be there bright and early to get started. If you will be needing us to do all the packing for you then we will come with all the boxes and packing materials. If you will be making a start on the packing yourself ahead of the move, then we will deliver the boxes to you for free ahead of moving day.
Packing is a huge part of any home removal. Many dread this part the most. Let us take care of that for you. House to Home Removals & Storage offers a variety of packing services. You might wish to opt for just a part packing service as there may be certain items you wish to pack yourself. We will provide free packing materials prior to your removal day so that you can begin the packing process. This will include packing paper, bubble wrap, tape and of course, boxes. Some opt for just a fragile pack. Naturally, there are some items to be moved that are easily breakable. We offer an option to just have those fragile items professionally packed and we will leave the rest up to you. For the ultimate in stress-free removals, go for a full packing service. We can come to you the day before your move to pack most of the items and wrap furniture ready or we can do it all on the day.
As well as removals and packing services, we offer short and long term storage solutions. If you are looking to store your belongings for just a day or an entire year, our facilities will suit you. We offer a variety of self-storage options including small and large spaces. You may have just an item or two or your entire household, our facility is equipped with CCTV and security coded gates and doors so you can rest assured, your belongings are safe. We can offer flexible rentals and 24-hour access.