Taurus Removals

Taurus Removals

Old Park Road, Wednesbury
Superb
based on 22 reviews
member since October 2015
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Reviews & Ratings
Customer Reviews
  • Simone Thompson

    Birmingham

    11/02/2019

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    They were really flexible and definitely value for money

    Response:
    Thanks for the feedback, happy we could help
  • Heather Moore

    Birmingham

    7/02/2019

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    great price, friendly and worked hard, we had no problems.

    Response:
    Thanks for the feedback, happy we could help.
  • Gabriela Gligor

    Sutton Coldfield

    7/01/2019

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    Even though I only needed one guy to help unload the moving truck, they sent me two guys to get the job done faster and be able to take on another job the same day.
    They were a bit late, but nothing serious, 25 minutes tops. The guys moved fast and were careful with my furniture, which was quite massive, especially difficult to get through the doors. All in all, very happy with their service.

    Response:
    Happy we could help, sorry we were a bit late, Birmingham traffic can be a nightmare.
  • Daniel Evans

    Birmingham

    4/01/2019

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    Great price and great service.

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    Happy we could help.
  • Paul Hennelly

    Birmingham

    30/10/2018

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    Brilliant! The guys were fast and efficient. They arrived when they said they would and all my stuff was moved to where I wanted it.

    Response:
    Thanks for the feedback.
  • Craig Davies

    Lichfield

    28/07/2018

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    Easy and clear communication on the lead up to the move day and the guys worked so hard. Faultless.

    Response:
    Thanks for the feedback, happy we could help.
  • Kathy Bird

    Walsall

    13/07/2018

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    Very efficient and friendly service from start to finish.

    Response:
    Thanks for your feedback, happy we could help.
  • Thomas Kirtland

    Solihull

    11/05/2018

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    Shaun and Jack helped us with our move, they were very good and efficient. There were no breakages and no scratching of walls etc and they were very polite and hard working. Cannot fault them.

    Response:
    Happy we could help you out with your move..
  • Edward Smart

    Rowley Regis

    23/02/2018

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    A**Additional note from Compare My Move: No further information provided by the mover**

  • Sergej Kiricenko

    Wednesbury

    2/12/2017

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    Good quality and price value.

    Response:
    Thanks for the feedback.
  • Justin Smith

    Wolverhampton

    20/11/2017

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    Very friendly, efficient and considerate, excellent value for money. Would highly recommend this company.

    Response:
    Thanks for the feedback Justin, a future discount is always available.
  • Anonymous

    Oldbury

    15/07/2017

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    Would use them again and recommend them.

    Response:
    Thanks for feedback and a future discount is always available.
  • Russell Williams

    Birmingham

    9/06/2017

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    Lovely team.

    Response:
    Thanks.
  • Jacqui Milner

    Sutton Coldfield

    2/03/2018

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    The two men that came to move me 40 miles away arrived a little late but considering it was rush hour time it was understandable. They were efficient, polite and worked their socks off all day. They did forget to bring the mobile wardrobes but a quick call the the Bossman and all was rectified. I would have no hesitation at recommending them to anyone.

  • Sahir Bhatti

    Walsall

    12/02/2018

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    The guys doing the actual move were amazing. I was very apprehensive, but these guys were so chirpy it seemed like they were enjoying themselves. Sean, Jay and Mitch all great guys and did a wonderful job. They were very careful.
    Really pleased.

  • Paul Coates

    Birmingham

    25/01/2019

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    Taurus came to pack up on the day before the move, and then two guys came with the van on the move. They were quick and efficient.

    Response:
    Thanks for the feedback, happy we could help.
  • Kevin Boyd

    Sutton Coldfield

    30/06/2017

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    The gang on the day did a sterling job and only due to delay in packing and loading was it necessary to complete the move on the next day.

    Response:
    Thanks for the feedback, happy we could help you out.
  • Gaynor Boulton

    Birmingham

    25/09/2017

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    Okay service. But not best pleased when the van turned up with someone else's furniture still in it. But apart from that the guy's worked very quickly.

    Response:
    Hi, The 3 items on the vehicle belonged to a staff member and were supposed to be delivered the night before sorry. Happy to hear that the move went well with no damages.
  • Izzy Leighton

    Birmingham

    11/04/2018

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    Wouldn't use again. Van was late & then not big enough. Some staff very helpful others not so.

  • Sharon Frederick

    Solihull

    21/04/2019

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    During the move they damaged a mirrored glass table. We contacted the company as soon as we realised and despite repeated telephone calls and emails they still haven’t addressed or reimbursed us for the damage. When they did respond they said we hadn't opted for the premium insurance service and the maximum they could offer is £40. This hadn’t been pointed out to us or discussed when we accepted the quote. When we challenged this their subsequent response was that business is slow due to Brexit. We have been given no forms to complete and our claim remains unresolved. We are every disappointed with this company. Their treatment of us has been highly unprofessional and we would not use them again.

    Response:
    All the info was provided to you along with the quotation that you accepted, you never opted for the premium cover. All the info was given to you before you booked your move,terms and conditions were in place that you agreed to.
  • Susan Faulkner

    Tamworth

    3/04/2018

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    The man on the phone is rude. The removal men was really nice. For what they removed for us it was very expensive they left alot of things behind plus they broke the wheel of 1 of my wardrobes without telling us

  • Chad Ward

    Rugeley

    19/08/2017

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    On the day the movers weren't interested in customer service....was very much rush to get the job done. Our items were not wrapped or loaded on the lorry with any care or consideration and when unloading there was very little effort to place items in their correct location despite being labelled. Having moved several times this was the most stressful by far.

    Response:
    Hi,This review is a bit unfair Chad, we have since spoken about the move and confirmed there were no damages. When i spoke with our guys they were a bit shocked as you guys gave them a tip! I raised your concerns with the guys who complete the move and they pointed out that you and your wife were having a bit of a domestic on the day and you were not communicating with each other.To make things a little worse you were not present the whole time whilst the vehicle was being unloaded and your wife gave the guys instructions to put items in separate places. The of the downstairs rooms had dogs in there leaving our staff little space to place your belongings.The guys also said that your dogs were left in your brand new car beforehand and unfortunately one of the dogs pooped inside leaving a mess which left you really angry. Our guys Said you shouted at them and in all honest they just felt really uncomfortable. I'm happy that there were no items reported damaged and the guys were on time and polite on the day. Sorry for any inconvenience caused.

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